The team @ American Kitchen did an excellent job with the task of increasing our shower and storage space!! Abel, Elias and their team have an excellent work ethic and are reliable. They showup when they say they will and they do their best to complete the job on-time, if not early. This is their 2nd time doing work for us and definitely won't be the last. I highly recommend them for ANY construction needs you may have in your home. read more

I am very happy with my kitchen remodel from AKC. The work was completed at the cost quoted (which was reasonable) and in less time than expected. They were honest, responsive and arrived on time. I appreciated the final walkthrough and the very small touch-ups they did after the job was complete. I received quotes from other companies and one wouldn't even do the work because my budget was under $50,000. I would highly recommend AKC. read more

American Kitchen Company - Before - General Contractors Near Me - Concord, California

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If you want high quality, efficient work while maintaining clean work area and great with timeliness, I highly recommend Elias and Able at American Kitchen Company! Elias has done major work ie kitchens, multiple bathrooms, offices, bedrooms, outdoor deck, hot tub etc....on a couple of properties. I've been using Elias for projects for over 15 years and usually don't write reviews. But he and his staff recently completed a major renovation on my old childhood home and they did an excellent job at less time estimated-finished in 7 weeks instead of 8 weeks- had to share! Email or text I will gladly share pics read more

Can't be more happier with Abel and Elias. Not only did they do a great job, but they went above and beyond to accommodate every small request I had without saying no or up charging me. read more

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I recently had my master bathroom remodeled by AKC, and I'm honestly blown away by the change. It's like stepping into a completely different space, night and day doesn't even begin to cover it. From the very start, the crew was a pleasure to work with. They showed up on time, every time, and got the job done efficiently without ever making it feel rushed. What really stood out was how respectful they were, not just of my home, but of me and my vision for the space. They kept the work area clean, which I didn't expect given the mess that comes with remodeling. It felt like they genuinely cared about keeping my home safe and livable during the process, making sure there were no hazards or chaos left behind each day. When I had concerns or little tweaks I wanted to make, they didn't just nod and move on, they listened, really listened, and worked with me to get every detail just right. It felt like a true collaboration that made all the difference. The end result is a bathroom that feels like it was built for me, not just some cookie-cutter design. I can't stop admiring it, and I'm so grateful for their care and craftsmanship. If you're looking for a team that's skilled, thoughtful, and truly dedicated to making your space perfect, these are the people to call. I never leave reviews on anything but I had to make an account for this. I actually like going into my bathroom now. read more

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We had our kitchen remodel done in July 2023, sometime in January 2024 (6 months after the job completion) our quartz countertop developed a crack on the corner. I pinged Kyle and Abel right away regarding warranty from the countertop manufacturer. I was only sent a single reply that they will forward to the manufacturer and radio silence since. I have emailed and texted several times with no response. I now realize I'm on my own in a 6 month old kitchen with a cracked countertop with no help from the company who installed it, nor will they help me go to bat with the manufacturer of where they got the countertop. They provided me with no details of where the countertop came from, so I can not research warranty on my own. At first, I was happy with how quickly they finished the kitchen, but just know that there will be zero after support (which I now realize after reading more reviews) Kyle comes across as a smooth talking used car salesman, and I fell for it. read more

American Kitchen Company - Cracked countertop from bad installation? - General Contractors Near Me - Concord, California

Abel and his team do great work, they understood my vision and I couldn't be any happier with how my kitchen turned out! Will be contacting them for future projects. read more

American Kitchen Company - General Contractors Near Me - Concord, California

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Lowering the review since we were left on our own after less than one year of finishing the project and we are finding cracks on cabinets and cracks on grouts. It looks like some of the cabinets installed were not the manufactured cabinets that we initially paid for. We made multiple attempts to contact them but received no call back. Their warranty seems limited to after work is done, your on your own. The workmanship warranty they talk about is completely false. I even called their office directly but receptionist was, what's the word, spaced out if that's even the right word. I called her about 3 times and it was the same experience all the time. She was not interested in my message and I wasn't even sure if she was writing my information down since she asked multiple times for my name and phone number. Like I said, spaced out or zoned out. After multiple attempts, I decided to watch YouTube and took care some of the issues myself. It's okay to have issues later on and I don't expect them to be responsible after a few years but not within the first year after installation. read more

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Working with Abel and AKC was a great experience. From the design phase to the start of our kitchen remodel, he walked us through each step of the process. Our new kitchen is beautiful, light, airy and functional. They followed the schedule to the T and even completed the entire remodel two weeks early. The team on our job were hard working, put in a solid day every day, always on time and always available to answer any questions we had. The cost was within our budget and far less than some competitors in the area. We highly recommend AKC and will work with again in the future on a bathroom remodel. read more

I've used AKC in the past and decided to work with them again to bring my vision for my second home to life with a kitchen and master bedroom bathroom remodel. As always, customer service was amazing and job was done promptly. Highly recommend! Also a plus that they were able to beat 2 competitors quotes. read more

We were very happy with AKC. Abel and his crew had excellent communication and told us what to expect and when they ran into delays. They did quality work at a good price, they were fast, and they were very pleasant. read more

We called AKC for a bathroom remodel after they did our kitchen I loooooove my frameless shower. Thank you John Davis for the design work!! I took 3 showers a day for the first week of the new remodel. read more

My review is an average of two services that I deem extremely important when providing services. Quality of workmanship and time to complete= 4 stars. The quality and craftsmanship are great. Our remodel was completely custom and the team was outstanding in helping us realize our vision. Although there were several choices from floor, backsplash, etc., they are somewhat limited based on the target completion date and the extent of customization. Costing process= 5 stars. What's in the contract won't change. It's all inclusive which makes the process way less stressful. Warranty/repair follow-up= 1 star. The remodel comes with a warranty but good luck trying to get repairs done. I made several calls and emails and the customer service is HORRENDOUS. You're pretty much forgotten and in your own once the job is done. read more

I would highly recommend American Kitchen company.  They did great work and delivered the project on budget and was eager to finish on schedule. The crew installed custom doors and windows; renovated our entire kitchen; stopped our wood floors from squeaking and fixed random electrical issues. Point is, they handled everything without any major issues. The crew also cared a lot about the quality of work, even correcting a variety of issues which were not there responsibility without hesitation or charge.    In addition to the quality of work, Kyle and Abel were above and beyond attentive. They arrived on time and provided a very reasonable quote within minutes of leaving. During the course of the project, the foreman Elias and Manager Megan were available by text anytime we needed them or had questions. Thank you again for our beautiful new Kitchen, I look forward to many Holidays and parties to come so I can show it off! read more

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First and foremost, I would highly recommend AKC without hesitation or reservation for anyone looking to remodel their kitchen (we already have a friend who hired them on our recommendation). Their dedication to doing things right is beyond what I expected or could ask for from a contractor. Did the project go a few weeks past the "projected" date? Yes... but a significant amount of that was due to circumstances out of their control, or because they were willing to re-work aspects of the work that did not initially meet our expectations. For example, they ran into electrical issues in our ceiling that were not originally scoped as a part of the project. Rather than asking for a change order, or making things difficult, they simply took care of what needed to be done. When the tiler made a major mistake, Able immediately acknowledged the issue, dealt with the tiler and sent someone to remove the work that was done and had it done correctly, again adding at least 2 days of work to the job. The lead on the project also had a family emergency and had to leave in the middle of the remodel, this through things for a loop with scheduling (which again was out of their control), this also made communication a bit difficult because we no longer had a day to day point of contact. But after sharing our concerns about continuity and communication Kyle and Able made things right. Everyone who came to work on the kitchen did their best to respect our home and keep the house as clean and dust-free as possible. This made living through the renovation much easier than we imagined. Sam, the designer, was also great to work with at the beginning of the project. I am very particular, and knew exactly what I wanted and just needed someone to execute my vision and she let me do that, and helped with the ins and outs of layout, cabinet spacing and sizing that I wasn't entirely certain on. Kyle is super personable and will call you back immediately when you reach out to him, he is very dedicated to the business and his clients. Able has a acute attention to detail that rivals mine, which earned my trust very quickly. So even though the process wasn't as perfect as it could be, the end result is. We are extremely impressed with AKC. read more

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From start to finish, AKC was amazing. They listened and turned my dreams into reality. They were also curteous, clean, and they didn't try to upsale or change the price half way through. I highly recommend American kitchen company for any of your home remodeling. read more

American Kitchen Company - New cabinets and countertops - General Contractors Near Me - Concord, California

I hired AKC to basically remodel my entire house but they have fallen short in completing the task. They initially started with remodeling my dining room, living room and two bathrooms (also to paint interior of my house). They did not start the work on the kitchen. I initially paid them $30k to start and finish the work in my dining room, living room and two bathrooms, and paint interior. The work was started in the beginning of April and has not been completed despite their initial promise that my bathrooms would be done by the time I moved into my house (mid-May). It is now July and I'm still living out of boxes in my bedroom b/c they have not completed the work there. My bathroom is incomplete with no vanity installed. There are water stains on my baseboards from a leak that has gone unaddressed. The quality overall is bad. I have made repeated requests of my contractor Jason to finish the work I already paid him to do and he's been giving me the run around. I also spoke to Kyle about all this and sent him a clear and detailed email re the issues and I have not heard back. Bottom line, I am on the verge of seeking a legal remedy for their lack of professionalism and incomplete & unsatisfactory work, not to mention creating an unsafe living environment for my 5 year old son and I. I'm trying to post pictures but for some reason they're not posting (going to contact Yelp about this). Please save yourself the headache and stress and do not hire this company. read more

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These guys saved our lives! Our insurance company first hired another company to fix our water damaged bathroom, but three months later, almost no work had been done! Then they hired American Kitchen Company who came out immediately and had us up and running in a week! The new bathroom was vastly better than what we had before, the work top notch, and Saul and his crew were friendly, efficient, and easy to work with. I recommend AKC highly! read more

American Kitchen Company - Fantastic tile work! - General Contractors Near Me - Concord, California

We had our kitchen remodeled by American Kitchen Company. We couldn't be more pleased. From Brad the salesman and Alejandra the designer, Elias the Forman and every worker that worked on our kitchen. They showed up when they said they would and answered my text immediately if I had a question. The work they did was outstanding. We had a lot of home improvements done recently on our house. The kitchen was the biggest project. It was the most successful. I highly recommend American read more

American Kitchen Company - General Contractors Near Me - Concord, California

We discovered that the wrong electrical panel was installed for our kitchen remodel from 2018 (100 am vs 200 amp in the signed contract). We have left 7 messages in 2 weeks with their answering service and no one is calling us back. After doing a really good job with the work it is a pity that their customer service is met with such disregard and that they refuse to correct this error in the project - which we paid for per the Scope of Work and contract. read more

My kitchen hadn't been updated since 1950 when the house was built. Five weeks after American Kitchen did demo my new kitchen is beautiful. They did a great job very professional. read more

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We had some significant water damage, mainly in our kitchen but in other parts of the house as well. Instead of simply making repairs, we decided to make an investment in the house by rebuilding the kitchen and touching up some other areas. I looked on Yelp and found two local contractors, one of which was AKC, and had them provide independent estimates based on design and aesthetic concepts my husband and I came up with. Kyle & Abel came to the house, listened to what we wanted, and made suggestions on how we could achieve our goals. They estimate was the higher of the two, but we chose him because we felt really comfortable with him and the work they have done. During our consultation, he demonstrated expertise and didn't try to sell us on something we didn't want or need. Kyle knew we wanted to get this done quickly, and told us he would need 3-4 weeks from start to finish. Keep in mind this was a full kitchen renovation (new floor, new cabinets, new counter tops, new layout for plumbing and electrical). Everyone we talked to said there's no way they could make good on that promise, but his crew worked their asses off and finished before the end of the fourth week. The results are awesome. We have a beautiful new kitchen that was completed within the budget we agreed on, and will certainly add value to our home. All of our water damage in other areas of the house were repaired, and even replaced/rebuilt all of our banisters and railings to bring them up to code and give us a fresh new look. If you're looking for a remodel, AKC and his crew will not disappoint. They definitely exceeded our expectations. One bit of advice, though. Contractor payment schedules have a customer paying at a lot of milestones along the way. While paying smaller amounts as you go may make you feel comfortable, I suggest paying larger amounts up front, and making fewer payments along the way. In most cases, your money is being used specifically for your project. If you're slow to pay at the milestones, your project will move slowly as well. We paid AKC 50% up front, then 40% about half way through, then the final 10% upon completion. This definitely contributed to getting us back in the house quickly. Thanks to Kyle and Abel and AKC crew and office staff. You guys were great. read more

I am excited to finally give my review. I cannot say enough about American kitchen Company. From the moment I contacted them to come out and do an estimate for a friends kitchen, I have had nothing but positive communication, in addition they have always been on time and delivered excellent quality work. Their estimate was by far the best of the other two companies we contacted. We absolutely love her new kitchen and cannot wait to entertain and have guests over! read more

American Kitchen Company - After - General Contractors Near Me - Concord, California

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As a renovation customer, this was our second home in doing a major renovation. I have prior experience with a contractor whose workers were subpar and I had to live with their errors in our last home and didn't want them to come back.  When we set out to do another major reno in our Lafayette home, finish work and timeline was extremely important to me. This is where AKC comes in and provided skilled tradesmen, beautiful finished work and a true guarantee of the work provided.   Juan & Alonzo were the leading tradesmen on our job. Their skills and knowledge continued to impress me. As a team they worked diligently on all new electrical throughout our home, ran our gas line, moved walls, rebuilt a new load bearing wall, completed two full bathroom remodels, redid our kitchen humbly with the highest knowledge and skillset and blew me away.  AKC also was responsible for tiling multiple floors, fireplaces, retexturing walls, permit acquisition and sign off, lighting in multiple rooms, you name it, they did it in our home. I think a big factor to consider when choosing a contractor to do business with is the transparency of price. Never once were we asked for more money. Did we as clients add on items ? Yes and that came with a fee, naturally. Yes a plumbing leak under the home was discovered and cost more but that is representative of normal unknowns. However the contract we signed and committed to was our true price. They never said "oh by the way the electrical took longer so we need to charge more." I Respect how thorough their bid was.  Now that I think of it the guys also installed all of the new LVP flooring in our entire house, new baseboards throughout, new trim etc. I really enjoyed Juan & Alonzo and so did our family. My kids loved to look for them, ask questions and the guys were very kid friendly. Normal issues and stress were present running out of materials here or there, some miscommunication etc but that happens. The important thing to consider is an accurate bid, a realistic timeline and the guarantee of work. We did have a few things that needed some adjusting after the job was completed and AKC got us on the schedule asap to make it right. Kyle the owner does truly care about the level of service provided and having happy clients. If they can handle the massive job they did for us, they can surely handle a kitchen & bath or more for you! :) read more

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This was just a countertop replacement. Let me just say, I had higher expectation for a company specialize in "kitchen". Maybe I am too critical, but I would have receive similar workmanship from a general contractor at lower cost. Attached is some of picture an clips, you can be your own judge. read more

American Kitchen Company - uneven countertop. Marble rolls off. - General Contractors Near Me - Concord, California

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I just completed a full kitchen renovation with American Kitchen Company and I was very impressed throughout the process. Our renovation was a complicated project, as it involved removing load bearing walls, adding support beams to the house's framing, and relocating a significant amount of plumbing and HVAC that services other areas of the house. My positive experiences with American Kitchen company was largely due to the people I worked with there. You will have a designer and a Forman assigned to your project. I highly recommend John as the designer and Andres as the Forman. They were a solid team that coordinated every step of the project and they have extensive experiences. The success of the project was highly dependent on them. John was in charge of helping us design the kitchen and then coordinating the various stages of construction with the Forman. He was very knowledgeable about everything and was helpful in recommending design features. We met with him often to discuss the project and he came out to our house several times to take measurements, meet with our architect, and check in on the progress of the construction. The crew were masters at their craft. We encountered a few unknown hurdles through the project, which we successfully navigated largely due to the Formans recommendations and expertise. The quality of this contractor's work exceeded our expectations and he was able to complete the project within the promised time frame of 6-8 weeks. We were concerned about dust and he built a temporary wall to contain the dust, which went above and beyond in my opinion. He cleaned up every day and left our house spotless. They completed the kitchen as close to perfection as you can get! American Kitchen company came recommended to me by a co-worker who had similar positive experiences with them. In terms of price, they weren't the cheapest but they were also not the most expensive. Their prices were competitive with other quotes we received. We chose them mostly on our comfort level with the people mentioned above, and we were glad we did. We did have a few very minor issues with the cabinets, which were damaged in shipment. They replaced them with no questions asked. Kitchen renovations will be one of the more stressful experiences you can have as a homeowner. All in all, our project wasn't stressful and proceeded as close to perfection as you can get. These positive experiences are what compelled me to write this review. I've attached a few pictures of our kitchen for your review. read more

American Kitchen Company - General Contractors Near Me - Concord, California

We picked American kitchen company to remodel our kitchen after interviewing several contractors. AKC's references allowed us to see their work and talk about their experience with other customers they have had which was extremely comforting. The work quality was excellent! And each reference whole heartedly recommended AKC. They were also able to perform the general contracting as well as the design work, which we preferred over the subcontracting approach with other companys. We worked closely with Daniel on the design and incorporated nearly all of his recommendations. We are very pleased with the new kitchen and functionality. Finally, we found AKC to be committed to our project, honest, dependable, skilled, friendly, easy to work with, and customer focused. Would definitely recommend. read more

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I highly recommend American Kitchen Company. I went to them after getting the run around from other companies. The quote they gave me was very reasonable, so i was a bit skeptical at first. However, after Speaking with Kyle and Abel I knew I was making the right choice. My bathroom is exactly what I wanted and more. Look no further, go with American Kitchen Company. read more

American Kitchen Company - General Contractors Near Me - Concord, California

Our remodel is gorgeous, and it was a pleasure to work with Kyle and Abel. Abel was the contact person for our project, and he was extremely professional, responsive, and kept us posted on any changes or adjustments. The construction team worked through the rain storms, even setting up a makeshift tent in the backyard so they could continue cutting tile. When choices had to be made, they often gave us options in both cost and design. Thank you, AKC, for all of your hard work! read more

We are extremely happy with the work American Kitchen company did on our guest bathroom remodeling project.  We were assigned two highly talented craftsman, John and Tony, who turned a 1970's bathroom into a real feature of our home.  High quality and attention to detail reflected in their work and their desire to exceed our expectations are why we will be calling on them in the future.  Thanks to John, Tony, Megan (manager), and Kyle (Estimator) for a great job! read more

American Kitchen Company - General Contractors Near Me - Concord, California

These guys are seriously the Mercedes Benz of Kitchens. If you're looking for the custom designed kitchen of your dreams call these guys. My husband is the hardest to please man I have ever met and he loves our new kitchen. They are definitely not the cheapest but they gave me a great price and it was well worth every cent. We got a lot of bids and took our time but there is no question with these guys attention to detail my husband and I made the right choice. We went from a small kitchen closed off to the rest of the house, to an open concept floor plan, with a HUGE island I had no idea was possible in my home. I am forever grateful! Master bathroom is what's next on our list and theres one thing I know for sure.....American Kitchen company will be hearing from us soon. read more

American Kitchen Company - General Contractors Near Me - Concord, California

We will be forever grateful for the American kitchen company for our beautiful kitchen and other work done on our home. Kyle and Abel were great from day one. The men that do the work are awesome and do a great job at everything they do. For once in my life I can say I found a contractor I would use again and again. read more

American Kitchen Company - General Contractors Near Me - Concord, California

We selected American Kitchen Company to do our kitchen and additional work for a few reasons. We were an insurance claim, so as I've learned it does change the speed of the job. As with other reviews I do have to say, they do operate like those contractors you hear about. They come a day, off a day, or work a few, then don't show for a few, but They have a lot going on, I would guess growing pains. However with that said they ALWAYS came when they said and always let us know when they would not be out. So we just resigned ourselves to flow with the process, and not stress to much over it. They were very easy to work with while things were moving forward. They heard any concerns and did take care of. Between Daniel and Sam they worked out the kinks and made a real nice design for us. I seriously suggest not rushing through the design process, and really have a concept of what you want when meeting. Also know the choices of counter tops and edges if that is real important to you. They use pre fab counters. If you really want custom counters like picking your own slab and have it fabricated discus that first!!! Stone Seems can be very important or specialty edges. Once we worked through the details and the work had been finished we LOVE our kitchen. Just remember in construction things don't always flow the way you expect, so just relax with the process, know and understand that up front. You will be happy in the end.!! They guarantee it!! The Company really did work with us to make it all come together. We never did meet the actual contractor, but can not give Elias enough credit for seeing our job through, and he really helped exceed our expectations!! The cabinet quality is awesome, The soft close and Lazy Susan's are wonderful. We met one of the owners, Kyle, who was very personable and was always very positive. I would absolutely recommend American Kitchen, and would use them again. Our kitchen turned out GREAT! I really enjoy spending time in it and entertaining. Please feel free to contact us if you need to see our kitchen and flooring. Or just want to discuss how the job went. Enjoy the pictures Debbie read more

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We have had an excellent remodeling experience with American Kitchen Company. The work included a completely new kitchen, tearing back everything to the studs, a full bathroom remodel and the expansion and remodel of the bathroom for the master bath. In addition, AKC removed old paneling in the family room adjacent to the kitchen, replaced it with drywall and molding and added new canned lighting. All in all, it's a substantial amount of work in our 1960's ranch house. Before hiring AKC we had obtained bids from four other companies. One from a high-end remodeling company in the East Bay, a second with a full set of plans drawn up by a contractor (who was then unable to hire the help he needed to do the work), a second bid on those plans from another established remodeling contractor and finally a bid from a friend of a friend. AKC's bid was not the lowest we received but it was far and away the most benefit to the house for the money. If you haven't remodeled an old house before (1960 was actually 60 years ago!) it's hard to imagine all the things that might need upgrading. AKC handled everything that arose without delay and without additional charges. We began working with Alejandra as our designer. She was very helpful in providing 3D renderings that let us better see what was being done. In addition, she spent considerable time helping us with things like picking tile, backsplashes, sinks, fixtures and the like. It's an enormous amount of time consuming work and we've been delighted with her help. The most impressive way in which AKC is different from many contractors and service providers we've had in the past is that they actually show up when they say they will. The day before our job was to start I told my wife, "they're contractors. There's no way they'll be here tomorrow ready to work. We have lots of time to finish emptying the kitchen and moving the furniture." But instead, the next day at 8:00 am as promised, the entire crew arrived along with Kyle and Able, the two owners. Since we weren't ready, they all just pitched in and helped pack the kitchen. Pretty much every promised date after that was also on time. Our project supervisor was Elias. He and the other workers have been very pleasant which is important as we continued living in the house while they were doing the work. Since there are only two bathrooms, they agreed to remodel them one at a time so we could continue living in the house. That proved to be incredibly important. They started the work on January 6th and finished the kitchen and first bathroom on March 8th, which turned out to be two days before Contra Costa county shut everything down for the Corona Virus. So we had to postpone the master bath addition until the Summer. That work is now complete as well and is as nice as the kitchen and other bathroom. We highly recommend American Kitchen Company. read more

Excellent work! They gave me open concept in kitchen. Removed walls, designed and completed job early. Highly recommend!! I just love my kitchen! read more

We had a fabulous kitchen remodel experience from March 2019 to mid May 2019 with American Kitchen company. We found them on Yelp and Daniel met with us before the project began to review the design we had created by another designer. They suggested some changes and discussed the general process. After this we felt comfortable signing a contract. The highlights of the remodel: 1- On day 1 we were provided with a rough schedule for the entire project (10 weeks). The project was completed on time and on budget. 2- They knew we were going to be gone for spring break so intentionally scheduled the smelly floor refinishing during that time. 3- We loved all the workers and felt like they did a great job. 4- Communication was excellent. Elias our Forman pretty much sent weekly texts regarding the work that was to be done. If we ever had questions/issues, Elias and Daniel were always very timely and incredibly responsive to us before, during and after the project. 5- The quality of the workmanship and materials of the cabinetry, flooring, countertops, and tiling was all excellent. 6 - Follow-up and customer service has been excellent, even after the remodel was complete and in many instance above and beyond. Three examples: 1- We originally had chosen a 3-bin garbage hardware that ended up causing misalignment of the garbage drawer with the other cabinets. Elias noticed this, determined it was not acceptable and built a new garbage drawer that is sturdier and aligns correctly. 2- We had an issue with some electrical outlets shorting 3 months after the project was complete. We contacted American Kitchen who immediately put us in touch with the electrician who fixed the problem the next day. (And the problem was not a workmanship issue.) 3- We were considering different pulls for our drawers after the remodel, sent an email to Daniel asking him about this and he responded with some ideas for different pulls that would fit better. Totally above and beyond what the email requested. We have no doubts, that if we ever have issues in the future, that we can work with them to have it resolved. 7 - All people working at our house were polite, timely and cleaned up after their day's work. 8- Elias stresses out about staying on schedule and making sure everything is done, so you don't have to! After the project was complete, we were trying to come up with something that went wrong or was a big issue and could not come up with anything. It is not often that you hear about a large kitchen remodel that involved structural changes going so smoothly, but that was our experience. The team at American Kitchen company really cares about their clients and doing a good job before, during and after the project. We love our cabinets and we love our new kitchen! We have no hesitancy in recommending them for a kitchen or bathroom remodel and have been singing their praises to anyone who is interested. read more

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I am sharing my experience so you can make an informed decision if this company is reputable or not. Demo started 2 1/2 months after the scheduled start date. The renovation was scheduled to take 4-6 weeks but took 5 months. For 4 months, we did not have a working kitchen or bathroom and our house was a construction zone. It took 5 months because there were weeks when the crew did not show up and many times they only sent out 1 or 2 workers. Calls to the AKC office about the delays were never returned. There was no incentive on the part of AKC in completing the renovation since 95% of the contract was paid in the first 6 weeks The kitchen design by John had 3 major incorrect measurements that resulted in a loss of symmetry of the cabinets, cabinet height, cabinet widths and fronts. After demo day John washed his hands and said everything had to go through the foreman. The hand off from designer to the foreman created a number of problems. The foreman did not show up on demo day for the hand off as scheduled, and the crew at the time of the hand off did not communicate any of the requirements and changes to the foreman or other crew members. This resulted in a number of issues. John said the crew would not need any storage space. This was incorrect. Crew stored equipment, tools and supplies in the dining room, living room, guest bedroom, rear deck, front deck, garage, under the house and driveway. John indicated garbage would be picked up regularly and no less than weekly. Garbage was in the driveway for over 3 weeks at a time and I had to constantly remind the foreman to have a trash pickup. AKC even put trash in front of the neighbors house John indicated the crew would install a lock box to enter the house while we were away. In the first 5 weeks, the key passed around to each other and they subsequently lost it. The key was never found and we had to replace the front door lock and deadbolt with no reimbursement . A lock box was installed after 3 1/2 months. The shower tile was miscalculated and I had to buy another box. The Arizona Tile warehouse man warned me that tile comes in batches and if you get tile from a different lot the shade of color, size and thickness would be different. He was right. The foreman and most of the crew did not speak English and a crew member had to interpret. This provided some challenges for the changes that frequently occur during a renovation. It also showed up during the city inspections. The city inspector had to return 4 times to sign off on the final inspection. Only the bare minimum of the dining room and living room wood floors were protected early in the renovation even though there was equipment, tools and supplies placed on them, as well as crew walking on bare wooden floors. The fit and finish of the kitchen cabinetry and bathroom floor and shower tile work was just OK. Multiple people worked on the shower tile and the grout has multiple shades of white and one area is a sand color. Poor fit and finish around the bathroom shower inset and window. A one square inch of cabinetry has 4 exposed nail holes which I asked several times to fix and just gave up on. Screws (1") are sticking out of the bottom of cabinets. The under cabinet light over the island sometimes does not turn on due to a faulty connection. The electrical in the kitchen is a major problem. Every time we use an appliance and the refrigerator comes on, the circuit breaker shuts off. This happens 1 -2 times a day. The electrical to the kitchen was the last item completed and the foreman said to call him if there were any issues and they would correct them under their warranty program. Multiple calls and texts to the foreman but no response. The refrigerator was moved to the living room for the renovation. When we were out of town, AKC shut off the power to the living room resulting in throwing out most of the food. Did not get a call back from AKC on this problem or any reimbursement In the last three weeks of the job, crew members either got Covid-19 or needed to be quarantined. Wearing masks during the pandemic mostly did not happen. This last tissue is a major one. We returned the back splash tile because we had told John we had selected it but not to order it since we wanted to use the quartz slabs as back splash, which we eventually did. We paid for all the materials on day 1 of the demo including the back splash tile. The foreman said we would get the credit on our final invoice. We did not. I called the foreman and calls and emails to AKC were not returned. However, in less than 17 days after the invoice was due and no calls from AKC, they turned over the invoice to a collection agency.  Including an overcharge on the bathroom floor tile and the returned backsplash the amount due me is over $1,000. I have yet to receive a return call from Kyle.  However, there is one thing you can rely on is a passive aggressive response from him on Yelp. read more

I recently hired American kitchen company to do my kitchen remodel. I really liked the process of meeting with their design team, and coming up with a new layout of my kitchen to give it more functionality, and making it a lot more modern with all the beautiful materials they have available. Being able to see it all unfold during the process was amazing. Its not easy living through a remodel but Ricardo our foreman made it as smooth as possible for us, he made sure we had a temporary area set up with our fridge and table, etc over the 6 week process. Everyone in the office was also very helpful when ever i called with questions or concerns. My kitchen went from being very outdated where i didnt want to host any events, to always hosting the family parties and holidays. Thank you so much for my new kitchen! I highly recommend them! read more

American Kitchen Company - General Contractors Near Me - Concord, California

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It's been about two years since we had our remodel done and I have since had two plumbers out to my home who said that the people who installed the plumbing had absolutely no idea what they were doing, cut corners, used incorrect parts, used incorrect tools, bent things so they had too much pressure build up and also put pipes in, in such a way that left them unserviceable. Today I had a plumber come in and re-do all the plumbing American Kitchen put in. He showed me all the things that were done wrong by American Kitchen's team and it was really shocking to me. Also, when jobs were not proceeding and workers failed to show up, instead of being apologetic, Kyle got a bit hostile and demanded payment for work that was supposed to be done but still was not. The whole job ran months over the original completion date. On a positive note, we were very happy with John Davis who helped us with design. read more

I called this morning and spoke to a gentleman and explained what we wanted done and he explained what he could do. He said he would have Alejandro call me back in 10 minutes. Over 2 hours later no one had called me so I called again and spoke to the same person. I asked for the address and he said he could explain what they do. I told him I talked to him earlier and that someone was suppose to call me back in 10 minutes. He said nothing. I told him I wanted to get this project done and he offered absolute NO help as far as someone calling me back or even apologizing for no one getting back to me. He made me feel like I wasn't important. So needless to say I will NOT be giving them my business. read more