We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

I was not able to hire these guys due to the distance between them and my home. I made an error in…read moremy search. Despite that, Justin stayed on the phone and guided me through exactly what I needed to do to find the best person for my job in my area. This is above and beyond and is a giant green flag for anyone looking to possibly use them. 5 stars!!

i recently had my hot tub fixed by CJ Harvey. My pump was shot. They ordered the part. They came…read moreback and installed it. Very knowledgeable and very professional. The price was reasonable. There was good communication. Good job

Central Jersey Pools is great. Always helpful and friendly. Donna helped me clear up my water!read more

This was one of the most unacceptable service experiences I've ever had, and it goes far beyond…read morepoor customer service--it involved repeated trespassing, negligence, and a complete lack of accountability. Twice in one week, this company sent workers onto my property without permission to open a pool I never scheduled. The first time, we caught them in our backyard and were forced to call the police, who confirmed they had the wrong customer and told them to leave. Despite being clearly warned by both us and the police, they returned the next morning and continued working even after I told them again to leave--this was not a mistake, it was repeated trespassing. When I arrived home after the second time, the damage and disregard were obvious. The pool cover had been removed and equipment was displaced. Nothing was restored. They entered without permission, performed unauthorized work, and left the property in worse condition. What's worse is how the company handled it afterward. They admitted they were in the wrong, yet took no real steps to fix their mistakes. When they returned "to fix it", all they did was loosely put the ladder on. In the process, chlorine was dumped onto our patio, and a jet was left missing. They didn't correct the damage--they created more. When we raised these issues, we were met with outright hostility and dismissal. We were told, "what more do you want," and then hung up on. Both the owner, Steven and support staff, Lisa B, were rude, defensive, and completely unwilling to take responsibility--even after acknowledging their error. This company trespassed multiple times, failed to correct their mistakes, caused additional damage, and then treated us with disrespect when we asked for accountability. Avoid at all costs and go with a reputable and respectful company *Only solution Steven would agree on was to give us a new jet if we showed up to the store with a part number. He said he was not offering any services.

They are very reliable , and communicate well . In addition…read moreto routine cleaning and maintenance , they are able to fix mechanical issues.

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

I posted a negative review 4 years ago. Anthony Sylvan responded with apologies and immediately…read morecame out, assessed the problem, and fixed it at no cost to me. They stood firmly behind their product and went to significant expense to satisfy my concerns. Notwitstanding my initial experience, they have come through. The moral? Nobody is perfect. People make mistakes. But this company has integrity. They did the right thing. Nicely. Quickly. And professionally. If someone were to ask me for a recommendation for a pool company, Anthony & Sylvan would be my only choice. Based upon them standing fully behind their product, notwithstanding my initial criticism, I would absolutely use them again. I wish I could get into my old Yelp account and remove that 4 year old negative review but I cannot.

I am in the process of starting a class action lawsuit against Anthony & Sylvan Pools for not…read morehonoring their contracts as well as bribing people with a few thousand dollars to have their customers remove their bad reviews online after the customers have 5 figures in damages from their work which they will not resolve. I have attached a screenshot of Owen Sakovics' email requesting I prove to him I can remove a review from Yelp. This was his request, along with a signed release barring me from any future claims against Anthony & Sylvan. From what I understand this goes against Yelp's policy as well. Update: Owen from Anthony & Sylvan has been in contact with me again to sign a release stating I will remove a 1 star Yelp review. I refused since we have had a leak in our hot tub for YEARS now (since the building of it) which Anthony & Sylvan refused to address under warranty. We were left with over $13,000 worth of damages plus they wanted me to sign a release barring me from any future claims in the amount of $1,999. This company is pathetic the way they do business. DO NOT USE THEM!!! BUYER BEWARE!!!

Need a pool repair...don't call anyone else but RBM!…read more RBM is by far the most professional company I have encountered in the 25 years we've been here with our pool. If you have a leak they don't give up until they find the source. They get the job done right! Bob and his son Mitch are experts and their team (Jeremy & Adam) were so pleasant to deal with. They also clean up nicely after their job!

Horrible and overpriced service. Called them for a pool closing last year and opening this spring…read more They did a decent job on closing/opening the pool itself. After pool opening however they didn't come back to pick up a pool cover for fixing (though it is included in their service). They never return calls. After a month of trying to call thru and a few messages on their answering machine, they claim that they have never got any messages and rudely suggest that if somebody doesn't like their 'wonderful' service they are free to switch. Well this sounds like a good plan.

Jake and his team do a fabulous job maintaining our chemical balance and cleaning as expected…read more Total pros!

From the owner: Get Your Pool Ready for Summer with Prizm Pool Services!…read moreSpring is here, and it’s time to open your pool the right way! At Prizm Pool Services, we specialize in professional, hassle-free pool openings that get your backyard ready for the season. From cover removal and system startup to water balancing and equipment inspection we handle it all so you can dive into summer stress-free.