Be aware. I bought a mattress and they delivered cheap poor different mattress. Watch tag info!!!!! They were informed. Acted all we didnt know ee sorry. 3 weeks later that is still be offered on floor & they dont hsve that one. 2nd matt FAILED COMPLETELY. THEK CANT MAKE IT RIGHT. 4 OPPORTUNITYS. DONT HAVE A USABLE BED. they have misrepresented items, mislead, and lied too. WARNING ITS ABOUT MONEY. also check it out. Not a family owned business?? read more

We bought a king mattress from Havertys last year and ended up giving it to Our son as it wasn't as hard as we needed after a few weeks on it. However we just went to this store and Jenny was amazing .. like meeting an old friend even though we'd only just met.. she helped us so much and gave us some great advice .. very very happy and looking forward to our new mattress! read more

Do yourself a favor and buy a mattress from this place! Incredible experience. Went in not really wanting to buy anything but the staff (especially Jeremiah) were so helpful and accommodating that we couldn't say no. They worked with us to get the best deal and are holding the mattress until we move in a couple of months. Also, if we find a better deal than what he gave us, we go in and he matches it! Seriously, if you're in the market, this is the place to go. This will be the easiest and best decision you've ever made. read more

Jenny was great today! I went in with low expectations since this was the second store I had visited. I was helped immediately and shared my needs. Jenny helped me find firm mattresses within my budget and I was able to place an order and delivery was available immediately! Thank you for the quick service without being pushy and also having options!! read more

I am not happy with my interaction with this store. Like any other buyer, I want to take my time while purchasing thousands of dollars worth of a mattress. Not to mention future quality of sleep. My fiancé and I walked in, the sales man promptly walked up to us. It felt very rushed. He asked us to try 3 beds. Then, asked us which one we wanted to buy. You have to be kidding me. I was in the store a total of 5 minutes! Also, I never got to try any of the other beds! I kindly asked the guy to allow us to walk around for a few and to check back in a little later. Before we can inch ourselves away from the sales man, the manager came up to us (still standing in front of of the 1st salesman), and asked if we had decided on one. The sales man dealing with us explained that we just wanted to look for a bit. Apparently, we weren't allowed to do that because the manager then followed up by telling us more nonsense about how "mattresses are just rectangular white things" and that we can't make the decision alone. Ha! Wow! I felt like showing him my engineering degree! Then I said the same thing about 3 times and the manager was just so pushy he wouldn't allow us to check out the other 15 mattresses in the store (mind you we only got 3 in- the closet 3 to the door!). I think he just felt like the store was going to loose our sale if they weren't hovering over us. Basically I feel bad for the first sales man because the manager cost him the sale. We walked out and bought a mattress from Macy's. I understand their push for making commission, but it just wasn't comfortable. I also felt like because we are young and in our twenties they were trying to take advantage of us. I took my time and was 100% positive on the final decision. Couldn't be happier! This store is awful! read more

I don't want to get into the minutiae of my transactions with them, but I consider Jeremiah at American Mattress to be "my mattress guy" because: 1. Jeremiah is honest, pleasant, and non-pushy. Seriously, this guy is skilled. 2. They stand behind their Sleep Easy guarantee. I have exchanged my mattress...TWICE! 3. They are local and their prices are competitive. 4. Delivery of in-stock items is quick. 5. I will buy future mattresses there, and recommend them to everyone I know in the market for a new mattress. read more

Jenny made buying a mattress easy. We purchased a Tempur-Pedic king set on Thursday and it was delivered on Saturday within a 3 hour window of time, as promised. No pressure and great experience. Free delivery. read more

Had a great experience in the Castleton store on Sunday. Jenny was very helpful and not pushy. She even helped entertain our 3 year old little girl! I asked for direct honest answers a couple of times and received them without "sales-speak." read more

I had a very complicated, short notice situation. I was in another country and had 3 days to find, purchase, and arrange delivery and set-up on an adjustable bed for my dad. Jeremiah at American Mattress on 82nd street in Indy made the whole thing easy and seamless. There were so many stressors at that time in our family, the bed being just one of many, so it was amazing to have him a) have everything we needed in stock b) be able to set up white glove delivery for not only the day but even the time frame that we needed c) be kind, funny, and compassionate while doing all that. Everything went off without a hitch just as promised and we couldn't be happier. read more

My experience with American Mattress demonstrated exactly why I hate mattress shopping! My husband and I were greeted by not one, but two salesmen who fit the precise definition of what you think of what you think of a used car salesman (complete with the fast talking, greasy hair, and cheap suit). They had us try an expensive bed first for some kind of "comfort" test and then picked out two mattresses they thought would work for us, all while telling us to "buy now to guarantee this best price" and piling on terrible sentiments about our current mattress. The manager tried so many techniques to get us interested like "I'm not on commission-I'll prove it to you by showing you my paycheck." and "All you need is a dollar down-I can even pull out my wallet and give you the dollar myself!" (He never did) My husband and I were both so exhausted by all the over-the-top sales show to really focus on picking out a mattress. There was way too much pressure to "buy now!" and too much of "I'll talk to my manager and see what we can do..." tactics, so we passed and went somewhere else we would could have the time we needed to make a good decision. read more

We were looking to replace our king mattress set. Over the course of a month we tested several brands by visiting several Indy area stores. American Mattress on 82nd St was one of those. After several visits and long discussions and research we chose to purchase a Tempur Pedic brand set. Jeremiah was most helpful and informative and made the purchasing and delivery process easy and trouble free. He advised us on the various products, pros and cons, if any, and set our expectations. He provided more in depth information on the product than what was provided to us by the branded Tempur Pedic store which we also visited. We scheduled delivery for a Saturday and the guys showed up within the specified time frame, removed the old mattresses and set up our new bed. So far, we are pleased with our purchase and the customer service and follow up from Jeremiah at the 82nd St location. read more

I went into American Mattress based on other Yelp reviews I'd seen. I needed a mattress and box spring delivered ASAP - I was heading out of town for the weekend and needed it there by Tuesday when I moved into my apartment. Jeremiah was there, and he gave me a quick but thorough tour of my options and prices. I felt he listened to my needs and preferences and he gave me a great deal - even calling his regional manager to request a discount. I was in and out within 25 minutes and I didn't feel like I had to shop around because I knew I had a good deal. So far, I'm very satisfied with my mattress and box spring. The delivery was right on time and the guys were very careful moving it into my place. Recommended! read more

I had a great experience with American Mattress. After ordering a new bed frame, I needed some smaller box springs. After shopping around online, I was in the area and stopped by to see what AM had. I ended up with exactly what I needed, and got a better deal than I would have online! Jeremiah was awesome, he helped me pick what product to purchase, and was extremely helpful. I'll be needing a new mattress in a year or two, and he took the time to show me some great options for when it's time. I not only left with with the box springs I needed, but better educated about my options coming up. I'll be coming here to buy my new mattress once it's time. read more

We had a great experience buying a twin mattress and box spring for our daughter at this location. I never felt rushed or pressured to buy a more expensive mattress like I have at other stores. Joey was our sales guy and was nice and professional. read more

I am deeply pleased with the service and attention we received in the American Mattress store in Castleton. Jeremiah was absolutely amazing! Starting with the fact that he stayed after closing time to be with us, never making us aware of the time and having us try different mattresses. We felt like we walked out of the store with both our needs and budget taken care of, never feeling pressured to buy something we didn't need or that we couldn't afford. Also, American Mattress really does have great prices and sales. If you read this review and it is still summer time, you should definitely check out this store because they have great summer deals. read more

In May 2015 I had purchased a mattress with the help of Jeremiah who I found to be very informative, and personable. I had thrown my back out in my sleep, and an old compression fracture so I needed a mattress not too hard but not too soft. I purchased the second mattress he had shown me, and this has been one of the best mattress purchases I've ever made. In the past, I've had to return mattresses purchased from Sears, and that was a fiasco. I would highly recommend this company and I'll certainly be back for another mattress to add to my guest bedroom. read more

I needed a mattress in the worst way, my storage unit flooded and ruined my bedding, I went in to see chris, he helped me choose the most perfect tempurpedic, and the best part was he was able to have it delivered the same day, chris and there delivery team were extremely nice and helpful.. I will be a customer for life read more

We needed three queen beds, box springs, and headboards delivered in two days due to last minute plans by family members. We called several places who told us no one would be able to work with that timeline. American Mattress not only helped us but gave us a volume discount and spent quite a bit of time coordinating with deliveries and other stores. We had the beds in time and I have never been more impressed with a retail store. They are family owned and run and it shows. read more