We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

We bought our Wonderful Swim SPA from Mike 3 years ago, recently 3 pumps shut down and I called…read morefor service. Mike sent his team right away to check it out, luckily it was only a couple fuses. Problem fixed, no charges thanks to the warranty they provided at purchase. Thank you Mike and your team.

I found Mike on Yelp. He listened to my needs and found me. Product that was perfect for me. He…read moreworked with my budget, answering all my questions. He made sure I was 100 percent comfortable with the product. Delivery was a breeze. Communication and service is very much still alive with L V Hot Tubs. They can even service your spa after you purchase if you are too busy to do it yourself. Thank you Mike. I'll be recommending you..

I live in Henderson and my old hot tub was leaking and the motors were not working properly. The…read morecost of fixing it was getting near the price of replacing it. I saw a lot of posts and recommendations about Hot Tubs Dreams in Paradise and went to see them. I dealt directly with Ketie one of the owners. He asked me a lot of questions to learn what was important to me and explain all the differences in the types and models. We agreed upon a fair price and he had it all taken care of. He kept in touch with me the whole way through the install. After the sale any questions I had he answered. He even connected with my pool person to walk him though how to take care of my spa. In my experience most times when you buy an expensive item you never hear from the salesperson again. Not with Ketie he follows up with his customers to make sure they are extremely happy and that any and all issues are resolved. I had some challenges with app to manage the hot tub and he helped me to get to the right people at Calspas to get it fixed. I absolutely recommend this place and especially Ketie. I love what I purchased and I feel confident if there were any future issues I can not count on Ketie to care and get them resolved.

Ordered a hot tub from Keti,he was a great help from the start. Ordering was easy,a few weeks went…read moreby and had to call Keti for an update. Turns out the wrong hot tub was delivered from the manufacturer. Keti wasn't about to deliver the wrong product and had to send it back. It took a few more weeks for the correct tub to be delivered. Had to set up an electrician to hook the tub to our power supply,again Keti was all over it helping with contacting his choices in electricians. This guy has been taking care of business a LONG TIME and it shows. Everytime I called with a question or any concern,the phone was answered. The issue was resolved. Hot tub was delivered easy as pie and my family could NOT be happier. If you're considering getting a hot tub,Keti is the guy you WANT to CALL. HE.WILL.TAKE.CARE.OF.YOU! Absolutely Delighted!

Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

We had an excellent experience with Xterior Creations from start to finish. Jason's design proposal…read morematched our vision perfectly and stayed within our budget. The entire team was friendly, professional, and easy to work with. Chris, our project supervisor, along with construction coordinators Mayra and Yajaira, answered our questions, kept us informed at every stage, and ensured each phase of the project transitioned smoothly to the next. The crews who handled the demanding physical work were true perfectionists. The team member who led our "pool school" was patient, knowledgeable, and helpful as he walked us through everything we needed to know. The finished pool turned out even better than we imagined, and we couldn't be happier. The workmanship is outstanding, and it has transformed our backyard into our favorite place to cool off and relax. If you're thinking about getting a pool, I definitely recommend this company. They did an awesome job, and we're so glad we chose them!

Great service. Pool cleaner is professional and friendly. So far the Pool is always clean to a high…read morestandard. Affordable compared to the other companies.

I've been using Danny for years. This is kind of unheard of since there are so many flaky companies…read morein the pool maintenance industry. We went through 5 in 7 years before getting Royalty. He knows his stuff, responds immediately to emergencies, provides good advice to prolong your equipment & has referred some great contractors for needed repairs that he cannot handle. Your pool is in good hands with Danny & his pricing is reasonable.

Distinctive Exteriors completely exceeded our expectations!!…read more Working with the owner Edgar on the landscape design for both the front and backyard was an outstanding experience from start to finish. Edgar was incredibly hands on throughout the entire process and truly cared about every detail of the project. I want to mention his crew are the exact same way, polite, neat and a pleasure they make sure everything is done perfectly! From the initial design phase to the final touches Edgar was present involved and fully committed to making sure everything came together beautifully. That being said we could not be more thrilled with our final result. Our yard feels like a true outdoor oasis, and we are so grateful for Edgar's talent and dedication. we would highly recommend Distinctive Exteriors to anyone looking for a thoughtful, talented, and highly detail-oriented landscape designer!

We used Distinctive Exteriors for our landscaping. They were fantastic. First off, Edgar is…read moreamazing. Personable, knowledgeable and very nice to work with and very skilled with landscape design. The workers were incredible also. We get a bit picky when we have landscaping projects and we asked for several changes. Also as anyone knows, bigger projects always have some issues. Ours were small, but they listened and resolved every one of them. I have yet to have a project not have a few small issues. They were responsive and awesome to immediately address any concerns. Our landscaping looks amazing. I cannot recommend Distinctive Exteriors enough.

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

We had a wonderful experience with Premier Pools & Spas. As first-time pool owners, the entire…read moreprocess felt overwhelming at times, but their team made it much easier and helped bring our vision to life. A special thank you to Ron, who has been incredibly helpful from the very beginning. He was always responsive, patient, and willing to answer our many questions, which gave us peace of mind throughout the project. We would also like to recognize Mikayla, for keeping everything organized and ensuring the project moved along smoothly. David, who oversaw the construction, did an excellent job managing the work and making sure everything came together as planned. The entire team has been professional, knowledgeable, and a pleasure to work with. We truly appreciate all of their hard work and dedication and are excited to enjoy our new backyard. We would gladly recommend Premier Pools & Spas to anyone considering building a pool. Thank you!!

We had such an amazing experience working with Premier Pools & Spas and truly couldn't be happier…read morewith our pool and the entire process! Ron, Sam, and Makayla were nothing short of amazing from start to finish. Ron, our sales consultant, honestly sold us right off the bat. We were fully prepared to shop around and look at different vendors -- which we did -- but we came directly back because of him. He listened carefully to everything we wanted and brought every detail to life in an incredible 3D render of our pool. He even created a slideshow explaining all the materials, supplies, and each phase of the pool-building process, which really helped us understand everything. Throughout the build, he stayed extremely communicative, constantly checking in -- whether in person or by text -- to make sure everything was going exactly how we wanted. Sam -- wow, what amazing things I can say about him. He was incredibly communicative about every stage of the build and regularly came by to ensure everything was running smoothly. He paid close attention to detail, checking for even the smallest issues like dents, tile markings, or anything out of place. He even spotted something on our tile that we didn't notice ourselves and immediately arranged to have it fixed before filling the pool. His honesty and dedication truly stood out. Makayla was also fantastic with communication and scheduling. She kept everything moving efficiently -- nothing was spaced too far apart -- and because of her organization, our entire pool was completed in just a month and a half! We are beyond happy with our experience working with this team and would recommend them 100%. Such a smooth process and an incredible result!