From the time they spent looking at our dryer vent situation & preparing a bid until after the job…read morehad been completed, we are very satisfied. They fixed some damage caused by other contractors to the exterior vent cover and piping and I'm not sure our dryer has ever worked so well. Their bid was not the lowest, but during the time spent preparing the bid they really convinced me that they knew what they were doing and would not cut any corners. From what I can tell they did not. I would heartily recommend them for any dryer venting needs you might have and suspect they do as fine a job with HVAC ducting as well.

The technicians were on time and did a great job cleaning the long dryer vent that had a large nest…read morewedged inside. Even when we needed to wait for the fledglings to leave before cleaning, they were very responsive and helped with options that allowed the baby birds to thrive while we still did laundry.

I would tell anyone who needs furnace or duct cleaning that this company is the best. We had a…read moremajor problem with a company called Sun Glo who could not fix our furnace and told us that Willard did not clean our chimney and furnace. As it turned out Sun Glu was the one who did not do their job. Willard came out the second time and showed us the problem and it wasn't their fault but they went out of there way to help solve our problem and gave us a deep discount to do a second chimney and furnace cleaning. It is refreshing to know that such fair minded and friendly people are in business. Thank you Willard Ardie Killion 3839 ne 66th ave Portland, Or.

We're very happy with the furnace and duct cleaning that the Willard PV techs did in our home. They…read moreseemed knowledgeable and skilled in the work they did. They explained the process to us before they started since I needed to know if I should leave the house or not. I had just been released from the hospital after fighting pneumonia for over a week. They told me it shouldn't cause an issue and sealed all of the vents before they began the cleaning to prevent a dust mess through the whole house. Then vacuum truck seemed to take care of any "junk" that came out of our duct work to get it clean. I did sit outside through most of the cleaning process but didn't see any major dust in the air when I came inside after they were done. Our house does seem less dusty after the cleaning too. Before we would get a solid layer of dust on all the flat surfaces in the house within just a couple of days of wiping down everything. We checked prices with a few companies before we chose Willard. Their prices are right in the middle range. One company we spoke to was comparably priced (within $40), one was approx. $100 higher priced, and one was slightly cheaper. We went with Willard because the person we spoke to when we called was friendly, knowledgeable, and helpful answering our questions. The techs arrive about an hour and a half late, without any communication to us that they were running late, so the lacking of a courtesy call to let us know was a little disappointing. Other than that we're very happy with the cleaning and the techs were great. We'll recommend them to others and use them again in the future.

Really impressed with this company. I was able to get an appointment fairly quickly for duct…read morecleaning. Pricing was transparent and communication was excellent, and the technicians called when they were on their way and arrived right on time. While inspecting the ducting, they discovered a section that needed to be fixed. My home warranty would cover that fix, but only if I use their approved contractor. So I couldn't have J&M Services fix the duct nor clean the ducting that day. They ended up only charging me for the dryer vent cleaning that they were able to complete that day. They were very honest and helpful, and I will definitely be calling on them again for their services. Highly recommend!

I don't write many reviews but this company is excellent. I had a gas pipe ran to the island to…read moreswitch to a gas cooktop rather than electric. They showed up on time, scheduled the inspection with the city for the next day, and did an amazing job at a good price. The inspector said they did a great job with this and I can sign off no problem. Easy and smooth!

We had a great experience with this company! I sent out request on yelp for a request to have our…read moreair ducts cleaned. I had responses right away but Matt and his wife seemed to be the most reponsive and willing to answer all questions. Matt showed up right on time. Super friendly and professional. When I bought my house six years ago in my contract they were to have the air ducts cleaned. It appears that the house has never had that done as he found stuff from construction. The house is 19 years old. We have already referred him to friends! Thanks again!!!

Great job with the vent cleaning and very helpful fellas with useful information on upkeep.read more

These folks were great to work with! We were in the process of buying a new house and I was unsure…read moreof how many ducts we actually had. Michelle took the time to go through the listing photos to count vents so we could get a pretty close estimate. When they arrived the guys were really courteous and pleasant - even putting up with my nosy cat! I had to remove the dryer vent cleaning as we plan to remodel that area to make it more functional. The guys explained how they'd be able to help move the vent location when we were ready to tackle that project. They even helped explain how to remove our electric filter, maintain and replace. I will absolutely be using this company again.

Originally scheduled for just a vent and duct cleaning and was glad that we used the folks out of…read morethe Vancouver office. The two men, both named Mike were accommodating in my request to remove their shoes when they entered the house and conducted themselves in a professional and courteous manner the entire time they were completing the job. They discovered a large hole in one of the ducts that was in a difficult access spot and and I was impressed with the ease in which they did the work and the fair price. They took the necessary precautions to not mar our new hardwood floors and throughly cleaned up after themselves. Five stars for these two young men!!!!

Mike came out and was very succinct. The Groupon price was $39 (after discounts) but he said our…read morefurnace was really dirty and it was, that made our discounted price a bit more. He was thorough and we appreciated his guy who was so efficient. Thank you Mike!

UPDATED 11/15/2025 After my complaint about the service the…read morecompany offered to returned to reclean our vents and ducts in exchange for me either taking down the review or giving them 5 stars. The return job was completed somewhat satisfactorily. When they returned to complete the job, the owner kept making statements about me updating the review to 5 stars in exchange for coming back and completing the original job. Read the 4 star review on here, as it was the same with that person as it was with us. Just like everyone elses negative reviews the Groupon is a bait and switch. They came to our house told us everything was very dirty and that everything will need to be brushed no vacuumd so our Groupon was worthless. $450 for a half done job(see pictures of AFTER the original work was done). We requested a detailed invoice of the service and when we didn't receive it I called to find out what the delay was. The person I spoke to just kept reiterating the same thing over and over. How dirty everything was and how they cleaned it and I was to prove to him where it was still dirty. Mind you he was looking at this very same review while on the phone. The last red flag that is they only take venmo AND it goes to a private individual under the name Marlene Gomez Perez. Please do not use this company.

Cam came out to fix our radiant floor heating system. I analyzed the system and determined that…read morethere was air in it. He bled the system and got it working again! The basement is comfortable again. I had a difficult time finding a company that would work on radiant heating and was thankful for The Earth making the trip out to our place on the opposite side of Portland. There was an additional charge but super happy to have it working again. Cam was great and was happy to answer my questions and show me how to bleed the system of air myself, in case it happens again.

We used The Earth to replace our gas furnace/forced air heating system with a new two-level radiant…read morefloor heating system using a combi-boiler. From his first visit to provide an estimate through many, many calls and emails to dial in the specifics and implement all the elements, Emir was unfailingly responsive, patient, and generous with his expertise. Kem both oversaw an elegant radiant PEX install as well as personally installing a beautiful combi-boiler setup. I can't recommend The Earth enough for any HVAC needs, large or small, but especially when it comes to radiant heating and new system design/install. Their work is immaculate and their professionalism and overall customer service provide enormous value for money to their customers.

Great service! Kevin did a great job cleaning and sanitizing all of the vents and ductwork in my…read morehome. He was professional, thorough, and made the whole process easy. Everything looks and feels much cleaner.

Best value! Very pleased with the work. Jonathan was very customer friendly. Jack was wonderful…read moretoo. Jack did good work. Highly recommended.