Amazing property management company. Until them, I thought all property management companies were…read morejust horrible. They have changed my mind. Great people great team.

This has been one of the easiest living situations I have ever had. They are on it when it comes to…read moreMaint requests and I love where I'm at so it's a big bonus to have such an awesome property management to work with as well.

Great experience working with this property management company, Marshal and the team are incredibly…read moreprofessional, highly responsive, and well organized. They are deeply knowledgeable about the market and consistently act as true strategic partners, providing thoughtful guidance and real value beyond day to day property management. Communication is always clear and timely, and they make the entire process feel easy and stress free. I highly recommend them to anyone looking for a reliable, knowledgeable, and value driven property management partner.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I just wanted to express my deep dissatisfaction with the service I have received from your…read morecompany. I am extremely concerned by the significant lack of communication and the failure to clearly describe the application process. Better communication from your part would have been incredibly helpful throughout this experience. Not leaving someone to wonder if "applications have been received" or if they are "under review", or the only response you receive is "owner decided to go a different rout", only after you get their attention by submitting a bad review. Furthermore, I would like to emphasize that simply editing a comment or response does not fix the underlying issues or make the situation right. I hope you take this feedback seriously and work to improve your transparency and responsiveness for future applicants. Have the day you deserve

This company managed my rental property for many years. They were difficult to reach and slow to…read morerespond to concerns. The renters also found them very difficult to work with. I don't recommend them

They also had a utility bill that was in their name and they failed to pay and was sent to…read morecollections. They expect me, the new owner, to pay a bill for a property I didn't even own yet and they expect me to pay the collections fees. They never notified the previous owner of the property that the bill was due and ignored all attempts to collect payment. Reporting them to the BBB.

Sue was amazing, made buying our home so easy. She was able to handle everything that would have…read morestressed us out if we didn't have her. Sue will be selling our home that we are moving out of wouldn't think of having anyone else. Thank you Sue

I have used Sue Leu real estate management company is one of the best! for several years and could…read morenot be more pleased! As a retired real estate broker myself. I have encountered many other management companies and brokers. I have an excellent perspective on what is involved in doing this job in a professional manner. I would highly recommend her!

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

I am very impressed with Will's quick response! I can reach him any time and he's always happy to…read morehelp with anything. He listed my house on Monday and the house was rented on Wednesday. Can't ask for anything better than that. I will continue to use this company for as long as I have my house. Thanks Will!

This company is very unprofessional. They strung you along and take weeks to get back to you…read more Thank God my contract was canceled. Do not use this company!

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

My husband Dave and I highly recommend Matt Carmazzi for property management and real estate…read moreservices. Matt managed my two rental properties, for many years, with exceptional efficiency and professionalism. When it came time to sell one of our properties, he facilitated the negotiation process expertly and provided great advice every step of the way. Matt's proactive and straightforward approach was refreshing. He communicated clearly and promptly, resolving any rental issues that arose or clearly articulated additional steps we needed to take to sell our property. Most impressively, he pushed forward the sale of our property and managed to sell it within just two weeks! If you're looking for a reliable property manager and real estate agent, Matt Carmazzi is the one to trust. Kathy Beretta

I've had a great experience with Vienna Property Management! The team is professional, responsive,…read moreand reliable. Communication is always clear and they truly care about both tenants and property owners. Maintenance requests are handled quickly, and everything is always organized and transparent. If you're looking for a trustworthy property management company in Sacramento or Roseville, I highly recommend them. Excellent service, quality, and value!

Very bad experience. I called to ask about renting a house…read moreand spoke with an agent named Branidit or something sounds like this, she was an old laddy. I politely asked her two times to explain the information, but she did not help and became rude. She spoke in a very unprofessional way and then hung up the phone on me. I tried to contact the office several times, but no one answered. After many attempts, I finally got connected again, and unfortunately, Branidit answered and continued speaking in an aggressive and disrespectful manner. This was a very disappointing experience. I wish I could give one star for customer service.

From start to finish, my experience with this property management company has been excellent. Sean,…read morethe leasing agent, has been fantastic. He was very accommodating with my schedule when it came to viewing the property, and even though it was a Friday, he went above and beyond to help get my application approved over a holiday weekend when the office wasn't even open. Any questions or concerns we've had have been addressed quickly and efficiently. Most recently, our AC stopped working, and Sean had someone out the very next day to repair it. He even offered to provide a portable AC if he wasn't able to get a technician out right away, which was greatly appreciated. After dealing with other property management companies in the past, this has been a refreshing experience. The level of communication, responsiveness, and customer service has been outstanding. We love our new home and look forward to staying here for years to come. Highly recommend!

On January 31, 2025, I reached out to American Horizon Property Management to inquire about tenant…read moreplacement services for a property we just bought in Roseville, CA. Robert Bussell who is the Broker/President of American Horizon answered the phone. Robert asked a couple questions and then made some "interesting" observations about Section 8 voucher holders. His information seemed off so I asked further and he must've realized what he said was not accurate. Robert hesitated commenting further on Section 8 by saying "You don't work for us. We're not business partners so I suggest you do your own research". He asked about 6 questions about our condo and confirmed "Ok, good" for each answer and spoke about how nice our property is. Then in an awkward turn, he abruptly said "Yeah we wouldn't be a good fit." and in a very effeminate and demeaning tone Robert said "Hmmph... byeeeeeee" and hung up the phone. I wondered what just happened. I called back but my call was ignored. So maybe this was a blessing in disguise. If the President of this company was this weird and robotically dismissive, how would American Horizon Property treat my future tenant(s)? The answer is they'd be fired on day one. Update as of 02-26-2025: I found Action Properties (https://www.actionproperties.com) and they are phenomenal. Serena Trueblood and Terri Alcala have been responsive and even found us a tenant with a 1 year lease! I have no doubt Action Properties will treat our new tenant with respect and professionalism.