I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Wow, great guy Alberto came over had inspected what was wrong and kept it honest with me. It's a…read morefamily owned business. I would definitely be calling him again if I need any help with my Plumbing. Thank you Alberto for your help and awesome customer service.

This business should get a 6.0 rating instead of a 5.0. I had a badly stopped-up toilet. Calling…read morethem, I left a message about my problem. They called back in 10 minutes and said a plumber was on the way. Alberto Flores arrived in 12 minutes. A real professional. He was a master at unplugging the toilet. We asked him to change out a shower fixture as well, and, in addition, several faucet heads. Everything done professionally and perfectly. Best plumbing service ever used. Very reasonable ​cost. I highly recommend this company and Albert Flores. This is a local family business in Rosemead, CA 91770. Well deserving of a 5.0 Outstanding!

I had a bathtub clog that I'd been putting off longer than was advisable but finally decided to…read morelook for help. High Speed lived up to their name and were the first to give me an estimate and same day service. When Michael stopped by my home he was courteous and communicated what he was doing as needed. There were a few moments when I was worried about needing more extensive service but he took care of it and then some. I know I'll definitely be recommending him and High Speed to my friends and family for prompt and courteous service!

Victor was very helpful courteous and professional. My Salon sinks were backing up and he was able…read moreto come in and take a look at what the root problem was. He fixed the temporary problem and he's coming back to do more detail, but I appreciate his honesty. I appreciate his detail to attention and I will be using him in the future.

I had a great experience with Francisco. He came out and helped fix my leaking shower faucet and…read morewas very professional, friendly, and reasonably priced. A few days later, I had some additional questions and small issues around the house, and he came back to help adjust my hot water control and tighten a loose handle at no extra charge. Really honest and helpful guy who clearly cares about his customers. I highly recommend him to anyone looking for a reliable plumber!

We had 2 clogged sinks at our office that we couldn't get cleared on our own. I reached out in the…read moreafternoon and they were able to come out the same evening. Did all of their work quickly and efficiently (in the dark). Less than an hour later and our sinks have never drained so well!

They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

Dan was able to come out for a quote the first day called. It was late afternoon. I liked him…read moreenough that I felt comfortable not bothering to getting a second quote. He and another began installing the water tank heater the first thing the next morning. Chatgpt had actually listed him as one of their top selections.

What started as what we hoped would be a quick hydro-jet cleanout in our backyard turned into a…read moreweek and a half of incredibly difficult, labor-intensive work. Our outdoor drains were old and badly deteriorated, and every few feet Patrick and his crew uncovered another problem. From start to finish, Patrick was honest, thoughtful, and incredibly thorough--even as he had to deliver more and more bad news. He kept us informed, explained everything clearly, and continued working through each new challenge, making the absolute best of a very difficult situation. We truly cannot thank Patrick and his crew enough for their hard work, persistence, and care. They went above and beyond for us, and we would absolutely recommend them to anyone looking for an honest, dependable, and hardworking plumber.

Great response time. Clean, no mess at all. Give step by step explanation and costs. Felt heard and…read morein the end repair was made in a timely manner from Daniel who was very kind.

Had a leaky shower from valve with hard water deposits. Unfortunately we discovered this on the day…read moreafter Thanksgiving. We were lucky to get an afternoon appointment. Joe was professional and communicated clearly what options we had. Pricing was clear and the job was done pretty quickly. Very pleased with service and Joe's friendly and helpful manner.

The whole process were perfect. Quoted the job. We agreed on the project date. A team member showed…read moreup early and ready to get started. The team member Alex was professional and got to work with just a few questions. There was no upcharge, or change in pricing, just a great completed project. The project was a location close-out for a warehouse we moved out of. This will be my company to use for all future projects.

Extremely disappointed with the level of customer service. I called today to request a quote, and…read morethe representative who answered assured me they would be able to assist. After I explained what I needed, he asked me to text over photos, which I did immediately. After receiving no response, I sent a follow-up text approximately 45 minutes later to check on the status. Unfortunately, I never received a reply. It is now the end of the day, more than 10 hours later and I still have not received a call or text. A simple update or acknowledgment would have been appreciated. The lack of communication was highly unprofessional and left a very poor impression.