Amazing service!! All the guys are fast, nice and efficient! They wok together great as a team…read more Definitely recommend I have been coming here for 4 years now

I have gone here regularly for my Toyota Sienna. Everyone I have ever worked with is great…read more I want to give Joe a shoutout for being so kind, professional, and most of all informative and providing some basic education on the importance of these maintenance to my daughter and I.

Technician Noah did a fantastic job explaining the service repairs needed for my son's car. My son…read moreis in the Navy and is stationed close by this Firestone location. He had to drop off his car on a Sunday to get vehicle issues addressed before his deployment. The manager went above and beyond to allow me to pay for my son's repairs over the phone so that he would have one less expense to worry about. This Firestone Complete Auto Care location has great customer service and I would recommend it.

Helpful and accommodating. Charles was kind and got it done in a timely manner. Explained…read moreeverything they had to do before they proceeded.

I first got there the dike at the front gave me attitude then the two fat tall dudes were to lazy…read moreto balance my new tires and asked me if wanted them balanced like cmon obviously. Over charged for a shitty service job and didn't balance my tires right

Excellent customer service and amazing price deals! Lowest prices in town that's for sure!read more

My dad took in his Ford for a service because we were going a long road trip so he wanted to make…read moresure we got an oil change. My dad drove this vehicle to LA started giving him a code. It has NEVER happened before. We had to tow the truck back from Grapevine to Tulare !! We took it back to tell them it was something they did wrong !! They said it wasn't them?!? Went and got it fixed somewhere else which ended up being a super expensive fix. DO NOT TAKE YOUR CAR HERE!! Horrible service !

walk-in oil change and told it would be an hour and a half. no prob as i am in no hurry. car was…read moreready in 36 minutes! friendly customer service and clean waiting room with comfy seating/tv. a few minutes after i left they called me to let me know i left my ice tea behind. thanks guys for going above and beyond!

These guys are great. Customer service is off the hook. They know how to take care of customers…read moreand keep you coming back. I've brought both of my cars in for service. They did a wheel alignment on my Honda, and a week later the car was pulling to the right. Called them up and they said bring in and we'll take care of it. Of course they did and no charge whatsoever. They take ownership of issues and offer real world solutions that define what customer service is. I now go there for tire service, oil changes, and even mechanical issues my car may have. Customer service aside, they also have great pricing on tires and services.

Great service above all. Being new in town, I initially went to Les Schwab. They lied and wasted my…read moretime with service timing - so I left without any assistance. Big brand tire got me right in, did a phenomenal tire rotation and got me out the door with no charge in 30 mins. This is YOO TIER service and deserves a recognition! I highly recommend here - reviews speak for themselves. When I need new tires for my Raptor, this will be my #1 pick. See you soon!

I wish I could give more stars, 5 isn't enough to communicate my experience. Yesterday was the 4th…read moreof July & also the morning that my 4 Runner wouldn't start, but just gave a rapid clicking noise before giving up the struggle. I was praying it was the battery & not something more serious, which seemed confirmed when AAA sent a tow truck that gave us a jump (& then it started). I live in Kingsburg & with the holiday, the local mechanic was closed. 4 Runners typically keep things more complicated, so I knew I needed a more serious mechanic to replace the battery than going to the local auto parts store. Enter the Pep Boys. I called to make sure that they would be able to help me. I spoke to Vince, the manager. He told me to come over, but that they were starting to get busy, so I needed to be prepared to be there for a little while. I went straight over & they were indeed QUITE busy! Vince was AWESOME. Seriously. Like, I'm sure when he leaves work, he puts on his cape & mask & helps people in need. They had my battery in stock (huge blessing) & he told me that it could be a couple hours, but he was hoping for sooner. I took that opportunity to walk over to the Hobby Lobby across the parking lot. 45 minutes later, yes 45 MINUTES, I got the text that my vehicle was ready. Not only were they able to see me on NO notice, but I didn't even have time to enjoy their clean, cool, & very comfortable waiting room (filled with snacks & coffee), because I was still at the Lobby when they pinged me. Also, I'll be honest, I was expecting the pice tag to be at least $75 more than it was. The guys in the garage were friendly & respectful. All the people that I interacted with in the office were so helpful & kind. I have never worked with Pep Boys before, but I absolutely will again & can't recommend them enough. I'm incredibly grateful for Vince & his entire team, they saved me on this holiday weekend when I needed saving.

Went in for an oil change/tire rotation. They didn't even do it. I have a Tacoma, my back driver…read moreside wheel has scuff marks on the rims from an accident and I had purposely left one bolt loose on my scrape pan. When I got the truck back, my tires were still in the same position, scrape pan wasn't even removed and my oil level was still low/dirty. Do not waste your time here. Do not waste your money here. They do not do any maintenance here. They just make you sit in the waiting room for an hour while they do whatever is they do.

I've been coming here for years for oil changes and the last couple times have been less than…read moreprofessional. This time took the cake. I had use my own gas to go purchase my own oil filter because they didn't have the one my car needs. This isn't the first time I've brought my car here but this was a first. I paid over $5 for a filter from where they told me to go buy one and they are only discounting me $1.70 for supplying my own filter even though there isn't one filter on their shelves less than $7. Apparently fram went out of business and they don't have the filter for my car. I can't be the only 2025 Tahoe that comes in for oil changes. And why should the consumer have to pick up the slack!! The oil change is over $60 and they can't discount me for money out of my pocket to get an oil filter?!!! This Walmart does stuff like this all the time. Might be worth the gas to go to Visalia where they are more consumer friendly. And better customer service.

I called yesterday and they said if I got here and there were no appointments waiting the could…read moretake me in. I arrived and there was literally no one in line and no one in the oil change bay. A guy walked out and asked if I had an appointment and I said no and he said he wouldn't be able to take my car until this afternoon. I looked around and literally nobody was waiting. He said he had to be in the shop because he was shorthanded, but he wasn't doing anything. One guy was in tire side working on a car and there was one more waiting for tires but NONE waiting for oil. He refused service so I went 25 miles out of my way to go to a different Walmart for service.

Came in for an oil change after months prior head work. They checked the tork on the bolts and…read moreadvised me of some issues to watch. Thanks Bobby ! The value of trusting Henry's is worth the money.

They always got us in and out and fixed the vehicle and didnt cost much or add on anything extra.read more