**Gateway Toyota -- Lost a loyal customer**…read more Gateway Toyota and Sales GM Anthony should be ashamed. We have been a loyal Gateway Toyota customer for years and have referred numerous people to this dealership. A significant reason for that loyalty has been our sales associate Tarek, whose professionalism, transparency, and straightforward approach made every transaction a genuinely positive experience. That goodwill was squandered in a single interaction with Anthony, the general sales manager. We visited to purchase a vehicle based on an active listing on the dealership's website and brought documentation of that listing with me. Anthony refused to honor the advertised information and instead attempted to upsell options that were not part of the original listing. After I left, the listing was quietly altered. That is not a misunderstanding or a miscommunication. That is a breach of trust, and frankly, it calls into question the integrity of how this dealership operates at the management level. Because of that experience, we will not be returning, nor will we continue recommending the dealership to others. It is a genuinely unfortunate outcome, because salespeople like Tarek are precisely the reason customers remain loyal. It is a shame that one decision by management is what they will be remembered for. [Zero stars for management, 5 stars for Tarek.] [Edit] Anthony claims they can't sell any car without "an appearance package", which cost ~$3,570, which oddly enough, using price tracking sites, they have added and removed since first listing on their site. Overall they had over $5000 on dealer adds, which they wouldn't consider negotiating AT ALL. Well done Anthony! Stay away from these bait and switch tactics. RUN, don't walk, away from Gateway Toyota. Greg, you lost a loyal customer and a recommendation source. Word of mouth goes two ways!

My 2024 Camry needed a rear brake caliper less than 3,000 miles after Gateway Toyota serviced the…read morebrakes. Draw your own conclusions. I have been a loyal customer of Gateway Toyota for the past 2.5 years and own a 2024 Camry. Unfortunately, my recent service experience has caused me to lose confidence in their service department. In April 2026, at approximately 64,000 miles, Gateway Toyota performed rear brake service on my vehicle. Less than two months later, at around 67,000 miles, I began hearing a grinding noise when braking and brought the car back for inspection. After waiting nearly 3 hours for a diagnosis, I was informed that the left rear brake caliper needed to be replaced. This was also the first service visit where I did not receive the usual mechanic video inspection that Gateway Toyota typically provides. When I asked why no video was provided, the service advisor could not give me an explanation. I expressed my concern to both the service advisor and Service Manager Eric Mahan that a rear caliper requiring replacement only a few thousand miles after a brake job seemed highly unusual, especially considering that their technicians were the last people to service that area of the vehicle. Rather than providing an explanation for why the caliper failed, I was told that calipers are considered wear-and-tear items. Gateway offered to cover labor but insisted that I pay $408 for the caliper and bracket, while denying any possibility that the issue could be related to the prior brake service. What concerns me most is the timing of the failure, the lack of explanation regarding the missing technician video, and the unwillingness to take responsibility for a component failure that occurred shortly after their brake work was performed. I encourage anyone using their service department to carefully review repair recommendations, ask detailed questions, and consider obtaining a second opinion when significant repairs are recommended shortly after previous service.

This was a great experience. Highly satisfied with their service...very professional and had…read moreservices completed same day...very reasonable prices! Would highly recommend.. Will be using their services again...

Disaster! Spent $1300 on wrong system. Scott the owner tried to bully me and ghosted me when he was…read moreto fix the problem. I went elsewhere where they fixed the problem for another $1300, Run don't walk away!

I'm glad places like this still exist. Hot rodding and car customization is a big part of American…read moreculture. You can tailor your car in so many ways!

G USA Truck gets thumbs up. Owner operated. Service and attention to detail and customer care…read moreis excellent. Adrian did a great job on my Jeep lift. He researched my options beyond the call of duty and provided information and feedback that I didnt find anywhere else. I spent a year looking for a place to get this lift done by a conscientious facility. G USA was worth the wait. I hIghly recommend G USA.

I was given Genuine USA's number by a friend and I am 100% satisfied with the work I had done…read morethere. From the first time I called them, they worked with me to figure out exactly what I wanted and worked with me on prices. The customer service was great and very accommodating. The installation for a 4' suspension lift and new tires was done in one week on my Chevy Tahoe. This is a great option for anyone who is serious about their truck and wants to get great work done on it. Adrian really knows his stuff and is great to work with. I would recommend this to anybody. If I wasn't moving next year, I would bring my truck to them again.

Wish I could give 10 Stars. It's almost impossible to find a talented and honest mechanic these…read moredays. Not here!! What an amazing experience I had. Both the owner and Cody were unbelievably attentive to me as I explained the issues I was having when I arrived at my appointment time. They took time to really examine my vehicle and ultimately saved me between $4,000 and $8,000 (price of a rebuilt transmission vs. new transmission costs) Their super sleuthing led to a diagnosis of my air flow sensor needing replacing ... NOT my transmission.Their honestly, integrity and friendliness are above and beyond!! I will be recommending them for years to come. I am so grateful

This place was great! My vehicle jus "quit"... a bad…read moretransmission.... I just moved into the Brick/Lakewood area and was stranded without my vehicle... I was recommended by a local auto dealer to call Ace Transmission... I spoke with Mark at the shop who gave me a great price (about 20% less than the other 2 places I previously called, and it included the towing)... He agreed to pick up my vehicle the next day, and did just that.. Mark and the guys at Ace Transmission had my car fixed and ready in 3 days... The car was ready as promised and runs great! Now that's what I call "good business"! Thanks Ace!

Buyers beware do not use this company for anything!!!! This side is a scam. I have been waiting on…read moremy lift and they keep telling me it's in process and telling me a delivery date. And the lift has never come. They don't answer the phone. They don't respond to emails. Do not buy anything for this company.

Both the owner, RJ and his crew cheif Levin are great. RJ is honest and fair. Levin and his brother…read moreboth have a work ethic that's rare these days. If you need a car lift or one installed, these are the guys to choose.

Best resource to locate hard to find replacement parts. The staff is very friendly, knowledgeable,…read moreand professional. I highly recommend this company , and the service they provide.

Max and Dave were not only extremely helpful but kind and pleasant to do business with (which is…read morehard to come by these days). I would highly recommend going there should you need to.

Great place. Took my Volvo there over 20 years. George was a great guy. Sad it's closed. Happy…read moreretirement!

There is NOWHERE else on earth I will ever bring my 2001 S40 to for service other than Pro Volvo…read more Better than dealer service, extremely polite and professional and fair priced. We all know owning a Volvo can be expensive, so why risk it at a mom and pop shop or be robbed at the dealership? Highly recommend Pro Volvo!!