Talk about a great motorcycle sales experience. No pressure, great advice and a friendly…read moreenvironment. I mainly worked with Jeff throughout the purchase process of my R1250GS and it was a breeze, but even when I called and Jeff wasn't in or busy, the other staff went above and beyond to help me with my matter. Thank you BMWMSEM! Cannot wait to get my next BMW motorcycle, however I think I'll have this amazing machine for a while.

I bought a 2011 s1000RR From this dealership May 2022, The bike had a leaky stator cover and chain…read moretensioner. oil leaking only while riding. Screws rattling loose. My dealer Raina assured me this Motorcycle was inspected and serviced but said that service would take care of me. they had my bike for a month after buying and told me it was fixed. They didn't charge me a dime, They took a month to apply spray RTV that faded in 1 wash Nothing else was addressed. I eventually found out that this bike has a completely different engine from a 2013 s1000RR. NEVER disclosed this info to me the buyer at all. I returned the bike to service this April because the kickstand screws were stripped, not staying in, engine leaking oil again onto my back tire, tensioner leaking again there was a missing bolt that goes through the frame, an entire engine mount bushing was missing from the frame (extremely unsafe) and I wasn't willing to ride it again until it was fixed. they obviously never serviced this bike or even inspected it. All of this should have never been an issue from the day I bought it. Upon returning to pick up my motorcycle the dealership said it was finished, this time they fixed everything that was suppose to get done when my dealer handled it. But this time they charged me $1500. I payed the bill reluctantly. Hopped onto my bike and started riding home. Unfortunately to my dismay, my motorcycle didn't sound normal at all. about 10 minutes in, I could hear a serious grinding in my engine case. I called this dealerships service and they had a trailer to my house to pick it back up within the hour. service tells me that these noises are Normal for this bike, I say no way my best friend has the same year bike it's not normal. They tell me that 3 service techs have test driven it and say it's fine. 2 weeks later my cam chain blows on startup. DO NOT TAKE YOUR BABYS TO THIS DEALERSHIP FOR ANY SERVICE NEEDS. They have left me conpletely destroyed.

we were looking for a new PWC ... I put in a request on their website and Nick got back to me…read morewithin 24hrs...they had the best inventory out of anyone in the area. Nick was very responsive to my questions about waverunners and price ... they worked out such a great deal for me, I bought 2!! Nick was excellent and their GM was Great ... Friendly service, and even though it was a bit of a drive for me from Fenton, Id definitely go back ... Thx my brother from another mother

If I could give less than 1 star I would. I tried to go in on a Saturday to their service…read moredepartment. it is closed on weekends despite showing as open on their website. In addition to that every time I have been in there I have been ignored by their staff. I must look too young/poor to buy from them so they do not address me. I have seen nothing but bad reviews about their sales and service department. I plan to contact the state attorneys office.

Rob is great with metric bikes! Highly recommend. He synced my carbs and worked on a lot of my…read morefriends' bikes.

Robert is very professional been using him for the last 15 years takes very good care of my bike. I…read morealways service it in a fashionable time I would recommend the shop to work on your bike.

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

Where do I begin. After doing business with Mike at Detroit motorcycle I cannot say enough nice…read morethings about this place the motorcycles he has in there I absolutely gorgeous he not only sell some of the most beautiful bikes I've ever seen but they do service maintenance and cell parts and of course have some awesome accessories inside. I can tell you and vouch for him personally that you're going to be dealing with and honest reputable business. Check out his new location I would come here not only to buy a new motorcycle but check out the amazing looking vehicle I bought from him beautiful condition this man takes pride in his business you won't be disappointed if you need anything serviced or needs parts for your motorcycle or are looking for an honest-to-god overall good place to go come here you will not be disappointed.

Great shop to have my HD worked on at. Quick service and great price! Communication was great and…read morethey kept me filled in every step of the way! I'll be back for any issues in the future I can't tackle!

Very friendly & knowledgeable people here, helped diagnose a major issue on my 2023 zx6r, and when…read morerepairs didn't go as planned they corrected the problem immediately

I used this shop 3 times and each time had an issue…read more First time was for new tires and brakes. For my Triumph Explorer 1250. The Bike came back with the rear tire mounted backwards and on one of the front calipers both bolts were only finger tightened Next time was for a fluids change out of the Triumph Explorer, as well as new tires. This was supposed to take 2 days but took a week. The mechanics had no idea how to change the coolant fluid. They told me I had to find the maintenance manuals for them to do the job. I'm sorry but that's what your job is.. The bike was finally picked up a week later with out the coolant job done. 3rd and final time. I had a repair job for my Thruxton that was laid down. Minor repair work of a scratched tank and a few bolt on items. Mirror, clutch lever, shifter. The clutch wasn't adjusted so the bike wouldn't start (safety sensor) in position 3 or 4 on the clutch lever. The shifter was mounted incorrectly. Lastly the owner talked me into an air injector removal to get more performance. I agreed to do it while the bike was in. The AI removal job was a hack job. He removed the tubes and capped the taps but left the MAF sensors and pump sensor unplugged. This lead to a check engine light on that won't go out. Resistors need to be added for this to be done correctly. Now the Thruxton is at the dealer having the hack work corrected and overall checked over to make sure nothing else was missed. I can't stress enough what a terrible experience this shop has been each time. Malisa can't keep any timelines she promises and is rude. If you want your bike done right the first time Do Not Go Here!

A lot of people don't realize that powersports dealerships handle thousands of machines, parts,…read moreservice appointments, financing situations, and manufacturer issues. No business is perfect, but Monroe Motorsports has been serving riders since 1995 and has grown from a small warehouse into one of the largest powersports dealerships in the region. In my experience, the staff has always been willing to answer questions, help find the right things, and work hard to make things right when issues come up. The selection is incredible, with hundreds of motorcycles and vehicles available, which is something you don't find at average dealerships. It's easy to find negative reviews online because unhappy customers are often the most motivated to post. Even discussions online about dealerships point out that review sites tend to attract complaints more than routine positive experiences. If you're shopping for a bike, ATV, sxs, or other powersports vehicle, I'd recommend stopping by Monroe Motorsports and seeing the inventory and staff for yourself before judging based solely on online reviews.

The store is amazing! The inventory is like nothing I've seen anywhere else. I was able to look…read moreover many motorcycles at my own pace without being pressured, but a salesperson was eager to answer any questions I had. I look forward to visiting the store again and recommend to anyone looking for a a motorcycle, wave runner, 4 wheeler, side by side.. this place has it all.