Look, I am sure the team is full of nice, good people, but the work this company does is well below…read moreaverage. I work in an office building that started using Alison's several months ago, and wow do I wish they hadnt made the switch. They do not clean, they simply come in, change the garbages, then leave. When they change the garbages, they just throw the new bag in the trash can, so the second you put one piece of trash in, the entire bag falls to the bottom. They do not wipe counter tops. They do not sweep. They will leave a mess because they simply do not check if there is a mess. To top it off, the restrooms constantly have urine on the toilet seats from who knows how many days prior. No soap. No paper towels. Disappointed.

Had to cancel service after 2 cleanings. 90 dollars is just to much to clean a 1 bedroom 750 sq…read morefoot apartment. I should have been concerned when it only took 30 minutes to do the initial clean for 150. I had the same cleaners for years in California for a 2 bedroom house and it was half the cost. I even felt so bad I'd always leave a generous tip. Also, they just charged me for my initial cleaning that was almost 3 weeks ago on top of my most recent clean last week. Weird. The 2 stars are for the cleaning crew, very friendly. I wish it would have worked out value wise.

They did an excellent job in our home in Forest Lake. It was my mother's home and there were things…read morethat had been neglected for years. The team worked very hard for several hours, paid great attention to detail, and were very responsive to our instructions. This company will be my go-to for future cleaning jobs.

Had a disappointing experience and ultimately did not use Your Clean Home's service…read more Initial estimate came back $80-$150 scheduled to be done on Sunday. The price, I'm told, is based on how dirty things are, to be judged once they are there. I get messaged on Sunday they would not be making it and we reschedule for 10am on Monday. Monday 10am comes around and it's a no-show with no communication. Then I get messaged at 11am that they will arrive at 11:30. When she arrives an hour and a half late - just one person to do all the cleaning - the price jumps to $180 and there is now a $15 per pet surcharge that was never mentioned or asked in the prior conversation. I ask how, if $150 was the upper end for super dirty (which our house is no where close to being), we're at the max end of the scale already. She says that it may just look clean, but it could be really dirty. At this point I politely decline the service at $180 and she politely leaves. My suggestions for a better future customer experience would be: 1) Be upfront with additional fees. If you are going to have surcharges for common things like pet ownership, ask or mention that when giving an estimate. 2) Don't give a wide price range and then put the customer on the spot to pay you even more than the maximum you quoted. 3) Rescheduling on the day-of is frustrating but understandable since there are unforeseeable circumstances. Rescheduling to a new time you yourself proposed, no-showing, and then messaging a new time an hour after you no-showed is unprofessional.

Overall the Krispy Klean team did a good job cleaning our home. We requested a deep clean, but…read morereceived more of a general clean and organization of our clutter. They were very responsive and got us scheduled quickly. Also, we have dogs and a toddler, so they used safe cleaning products.

I have used this company for over 2 years now and I think they are exceptional. They come every 2…read moreweeks and do a very thorough cleaning. I have found them totally reliable, conscientious, and trustworthy. They do an excellent job cleaning always making sure we are satisfied. I have asked them several times to do extra work such as the outside windows and inside the refrigerator, they always give a fair price and get it done as soon as possible. I can say that I highly recommend this company!

Absolutely superb service. I called them to see if they could clean the house after a major…read moreconstruction project. They managed to arrive at very short notice just after the workers left. The house has never looked this good.

Cleaned my carpet. Good job, very thorough. Good price for the service. I would use this service…read moreagain.

ZERO STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more  Three cancellations/no shows in the same week! On May 22nd, I scheduled a two-hour cleaning for Monday, June 14th (it appeared the schedule was confirmed). On June 10th I received an email stating they still had not found anyone to come and clean m house. I received another email on June 13th stating they did not have anyone to come and clean my house and to pick another date. I picked Tuesday, Wednesday, and Thursday of the same week - when I logged it my appointment was set for Thursday, June 17th. Once again on the 16th, I received an email indicating they did not have anyone to come and clean my house and to pick another date. Tried one last time for today - and when I logged in, the appointment was set for today at 11:00 AM. At 10:59 AM I received this notification "unfortunately, no cleaner accepted your request. Please submit a new request". Nope I am done!! DO NOT, I repeat, to NOT waste your time with this company. I see they are still advertising openings online. Do NOT give them your money!!!

I recently used Divine Maids' home cleaning and they did a spectacular job! I called them after…read morebrowsing their website because I was still hesitant about whether this would be the right company for me and the receiver comforted me very well with his professional way and silver tongue. I have carpeted stairs in my home that the kids run up and down all day with their shoes on and they were able to deep clean my stairs. After they were done cleaning it, the stairs was actually a shade lighter and I was reminded that that was actually how it was supposed to look. Me and my wife laughed when we saw that. For the job they did, theres no need to second guess the price for their services. Well worth every penny. It was spotless for the most part, maybe some small areas that they missed. But they're humans too, so there's no way they can clean this whole house under the two hours we booked them for. Even my wife said that she can't clean the home as good as they can. They offer a wide array of services to ensure you get exactly what you need done. Bathroom, bedroom, kitchen, living room, even the garage. You name it, they can clean it. Seriously, if you're in need of a Minneapolis home cleaning, these are the guys you're gonna want to call. Ive used other cleaning services but after calling and seeing the work Divine Maids did, safe to say I no longer need to search for apartment home cleaning services again. If you're looking for the best cleaners in the Minneapolis home cleaning sector, no need to look further because you found the best in the biz.

Sooo my parents are getting up there in age and I wanted to offer them a little help since I'm not…read morenear. Karen's Green Cleaning is top-notch! The cleaning lady was professional and meticulous in her work. Their house has never been cleaner. I appreciate their use of environmentally safe cleaning products. Will definitely be using them again. If you're looking for a reliable and eco-friendly cleaning service, look no further than Karen's Green Cleaning.

I'm so bummed to be writing this but I want others to be aware of the experience we had with this…read morecompany. The first appt, the team arrived over an hour late. I was compensated and they were very apologetic- stuff happens, I get it! So I booked a second service, they canceled less than 24 hours before the appointment (which they'll fine you for doing). Ok, fine, we rescheduled for today. It's now close to an hour after the appointment time. No one called. No one showed up. Additionally, we have a 2500 sq ft home and they expect one person to be able to clean the entire place by themselves. I get the feeling that the people who work for Karen's are overbooked and overworked with very little support Please do yourself a favor and find another cleaning service. This one is completely unreliable and has no respect for their customer's (or their cleaners') time.

I had been a loyal customer to N&C for 4+ years until within the last 6 months when I started…read morenoticing standard things (IE vacuuming, if I requested something to be done like wiping the fridge, etc) were not getting done but I was still getting charged the full amount. Most recently, I had brought up my concern about it being the 5th time I've had to reach out because they seemed to move around more pictures to make it look like they cleaned (my husband even noticed it). When I asked for a refund, I was told they were there an extra hour (usually there 1.5 hours but they said 2.5 hours). We have a security system so after I checked the in and out times, we found they were falsifying time and were actually only there less than 1.5 hours yet they still charged me for 2.5 hours. I have referred multiple friends and unfortunately they are starting to experience the same thing. I would have loved for it to be different as for a couple of those years they did an outstanding job but now I would not recommend them having found out they falsified time and were not doing the bare minimum.

Was NOT impressed. I am a single person with a dog...so besides the dog hair, not a messy person…read more Yet when the job was done, there was still dust on the light fixtures...dust on the shelves...spots on the mirrors. Decided to give this company a try when they listed on LivingSocial. What a waste of my time and money. I paid for 3 hours, yet only got two. Also, it was like surface cleaning....and heck, I could wave a dust wand around. Also, what ever products she used left smear marks. I am sorry, but when you really dust, you lift objects off the shelves, dust and then dust the item and put it back. Not just move the little dusting wand around the item. I feel as though I was robbed...of my time and money by this company. Definitely will not be making that mistake again.