My 16 year old daughterWent there today for a battery for a ford escape. They got the battery and…read moreasked if they could install it for them. My daughter was told that they needed a specialist to install it with the special tools. My daughter left with the batt got home and removed and replaced the batteries with her wrench set. This is a crap way to run a business. Just say you are too stupid or lazy to do what you get paid for. Will NEVER recommend this place to even people I don't like. They got 1 star because I can't give 0

Another good experience at O'Reilly Auto Parts. Customer service is friendly and helpful. Even when…read moreyou aren't buying something they go above and beyond to assist and print out information on your vehicle.

Turned away bc I didn't have an appointment scheduled with an estimator even though on their…read morewebsite it literally says "The Collision Shop of Westland would be happy to provide you with a free estimate. Stop by anytime during our business hours" ..I wonder if it was bc of something else...

I am extremely happy w/ The Collision Shop!! Ron and Patrick were both very personable and…read morefriendly!!! I had gone to a couple of other places to get quotes for some front end damage. 1 place had to set a date for an estimate 2 weeks in the future and the other was $600.00 more and they wanted to keep my car for a week. At the Collision Shop they gave me an immediate REASONABLE estimate, and when it came time for the repair I had the car back by noon!!!. My car looks great and I would highly recommend their services!!! I will definitely use them again if needed!!! :)

Almost a year and a half ago I met Dave at a part store,I was looking for someone to redo all the…read moretrim and moldings and wheel out my 79 Smokey and the Bandit Trans AM..He gave me a tour,seemed like great guys so,I hired them to do the job..I'm very picky on who works on my car because one,she's my baby and two only has 48k miles and is an investment...When they called and said it was ready,I got so excited to see my car! When I got there, I just couldn't believe my eyes! There was wax still caked in my rims, wasn't buffed out well at all,...My T-tops were off so I could see the trim well when I tried to put them on, I could not get them in..They tried forcefully to put them in and couldn't get it..My door handle was broke because it's hard to close the doors now etc..I went off!! It looked worse then before I brought it in!! Told em to fix everything and I will be back..Upon my return,they fixed the handle,got all the wax off, somehow got the T-tops in and ironically screwed me out of more money saying they found an electrical problem which I never asked them to look at..They said to leave the T-tops on so the molding can form,which makes sense..Well last month, after well over a year I finally took them off and guess what??!! They STILL won't go in!!! .. As a very unhappy customer,I was gonna write this letter sooner,but just chalked it up as a bad experience and let it go. But as I was trying hard to get my tops on(which they're still off),I just got mad all over again!!!!! So here's my letter!.. I would never recommend this company ever, I've warned alot of my upscale car friends, and have been seeking someone to clean up their mess! With the amount of money I spent,people tell me to take it back to them but I won't because I'm afraid they will wreck something else..and honestly they did a horrible job!

I received the most professional service when I went in to discuss my car. The people that I spoke…read moreto knew what they were talking about, Ben, Dave, Bill and Glennis did not make me feel stupid by me asking stupid questions. This was my first time being interested in a car. Their shop was clean and everyone seemed to be busy. I would recommend them to anyone interested in restoring their vehicles.

super quick, comfortable experience. im very cautious of who i let work on my car due to its age…read moreand style. the guys here did me no wrong and let me know of any issues i would have before i paid, they mentioned that the previous tint might not match but they ended up making it look perfect anyways!

I've had them add window tint to two of my vehicles and each time, their work is exceptional. I…read moreexplained why I wanted tint and what I expected and the tint they suggested is perfect. Very friendly and the cost was much less than I anticipated. Great work, highly recommend!

I have NEVER said this on a review, but if you are a person of COLOR...DO NOT COME HERE! I checked…read moreout a car on CarGurus and called to inquire. I reached a man named TONY C who told me that the $5500 listed was NOT the price. He said it was $6000-$7000, and it was a MECHANICS SPECIAL and they had NOT inspected it. I advised again on what I was seeing and I started the paperwork for the deal and printed my summary. He said he had to check out the info and would call back. When I hung up, Jessica O called stating she saw my inquiry online and asked if I wanted to see the car. I advised of the above, and she had me text screenshots to her and apologized saying she wanted to know where Tony got the numbers , why he used the term "mechanic's special, and ASSUMED I NEEDED THEIR FINANCING. She stated that while they WOULD NOT finance the car, I could ABSOLUTELY obtain my own through a third party. She stated she would call me back. A few minutes later, Tony C called stating that he could NOT sell me the car because they weren't financing it and gave me a song and dance. I NEVER said I needed financing. As a matter of fact, I had already been pre-approved and had whatever money was needed. I advised him of Jessica's conversation with me and I told him to talk to her. Then Jessica calls back stating she spoke to the Finance Mgr and I could indeed have the car for the $5500 listed. So I set a time to see the car for 11a on Wed Oct 15th. TODAY I called before going and Carol told me to ask for Rich Putty. I went in and DOWNHILL it went. Rich tried to give me to TONY C. I explained what happened the day before. So now RICH P is agitated. He tells me I have to put down $500 dollars for a TEST DIVE! I ho out and tell my husband. My hubby comes in and asks why? RICH P says if we didn't want to do that, we could TEST DRIVE IT IN THE PARKING LOT! Yall, they treated us like THIEVES! Why on earth would I want to STEAL their RAGGEDY 2015 Patriot that had ALL KIND OF LIGHTS ON (engine, brakes, tires, etc.)? Plus, my hubby and I can go ANYWHERE to SIGN AND DRIVE, but I just needed a reliable car to take out of state. RICH pawns me off on CAROL and my hubby was like LETS GO. We left. In hindsight, after the way TONY C LIED about the price and how he COULDN'T sell me a car, I shouldn't have wasted my time. In this space that we're in, keep your RACISM out of your business b/c as forestated, we were NOT rude or anything to them. We were just THE WRONG COLOR, and maybe they thought we were desperate for any TRASHY car they had. If you look at my reviews, you will see that in my EIGHT YEARS of being an ELITE YELPER, I have NEVER written a review so long and detailed. So, PEOPLE OF COLOR, DO NOT COME HERE!

I'm baaaaack :-) ..... So I was FORCED to take down my previous review in order t get my car fixed…read more So check this out I went up to the dealership to talk to the service manager because he himself told me that my car would be diagnosed on Friday. I called on Friday & he told me not only was my vehicle not diagnosed but that the technician who can do it (because there were only two) would be out that following week so it wouldn't be done next week either. So that means my car would be sitting in their parking lot for 2 WEEKS just to get diagnosed. Crazy right! So when I get there NO ONE spoke to me. The manager was talking to someone so of course I didn't expect him to stop, but my service tech walked right past me & didn't say a thing. Okay you're upset about the review but I was upset about the service. I see Kennedy, another service tech, so I go speak to her and ask her what's going on. At that moment my service tech walks up and now wants to talk to me. No thank you sir, you walked by me & ignored me don't come to me now trying to talk to me. I didn't tell or anything, but the next thing I knew he pulled my car up by the service door and handed me my keys. I told him that I drove up there by myself & I came to figure out what was going on but he didn't care and walked away. I left to go pick up my mom & she came back & spoke with the manager. Apparently they didn't like my review & told my mom that if I take it down my car would be diagnosed that following weeks. THE SAME WEEK THEY SAID THE TECH WHO COULD DO IT WAS OUT!!!! So I took it down & they changed my adviser to Kennedy who is wonderful I have nothing bad to say about her whatsoever. Luckily it was diagnosed that following Monday & the work was complete by Friday, but I will NEVER EVER EVER take my car back to that service department. I went to a different location for a service and they had my vehicle diagnosed with 48 hours! Here though it will take a week

The did a awesome job when my front end was totaled n a fender bender, Made my car like the day i…read morepulled it off the lot. Thank you so much. If you collision repair go to Knudsen Brothers Collision.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

Had a corrosion problem on my decklid which Howe's addressed at a fair price. Their work was…read moreoutstanding...and they even fixed a poor "owner attempt" at touchup on a fender/bumper minor scuff. High quality work with attention to keeping the car as clean as it was when dropped off! And Beth Howe was a pleasure to work with. Thanks very much! Robert K. Plymouth, MI

I came in for and estimate; my door was binding and could not open. David came out with tool and…read morefix it immediately. How wonderful.

Advertise 11,500 for car . Once they tap on all there additional fees it's almost 13,000. Don't buy…read morefrom this dealer in my opinion .your getting took.

I reached out to discuss my deductible via phone with Joe and he placed me on hold for greater than…read more10 minutes. I then hung up. Joe later had the nerve to unapologetically text me about my car being ready and never apologized for the extremely long phone call hold. Unfortunately I was never told upfront that the full deductible wouldn't be covered..... Why did you copy and paste the exact same message Adam to my response?? Did you not take the time to write a new script?