They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

I had such a great experience working with Sierra! She was incredibly helpful, responsive, and easy…read moreto work with throughout the entire process. She made everything feel seamless and was always quick to answer any questions or help with anything I needed. Even after the process was complete, she was more than happy to help me with a tenant reference, which I really appreciated. Would absolutely recommend working with her!

Very disappointed with the services. We were the first to tour a listing and immediately applied,…read morespending $90 in application fees for two applicants. The screening process was absurd: on top of the usual background check and income verification, our current employers, current landlord, and former landlords all had to fill out online forms -- and not all of them found the email they were supposedly sent with links to the forms. Five days after hearing nothing, we reached out to the listing agent who informed as another applicant had been sent a lease, and our application fee could not be refunded. We understand the importance of finding quality tenants, but wasting the time and money of interested renters and others involved in the screening process is unacceptable.

I didn't live in a property managed by Berendt Properties but I applied for apartments with them…read moreand had a great experience working with Andrew. We ultimately didn't get the apartment, and, yes, the screening process is thorough. However, I felt the thorough screening process was a good sign (they care about who lives in their apartments!) and the communication throughout was excellent. Very transparent and streamlined process!

Jeanne Zimmerman represented the owner of our condo. Contrary to the other reviews here by tenants,…read morewe had a pretty reasonable set of interactions with her - both when we moved in, where she was prompt in communicating between us and the owner, and when we decided to move out where she was responsible for letting the unit again. We had a bit of disagreement with the owner, who was very upset about some marks we had left on the countertop and was trying to deduct an addition several hundred dollars to replace it. Jeanne stepped in, found a cleaner who could take care of it for $50 or so, and that was that. We're appreciative to Jeanne for intermediating and de-escalating a small issue that could potentially have blown up into something much more annoying.

Jeanne Zimmermann is a poisonous snake, unethical person and has 0 interest in the health, safety…read moreor legal interest of tenants or the landlords for whom she manages property. I had the extreme misfortune of doing business with Jeanne, who worked with me to rent an apartment at the 1 Federal Building. The apartment had severe maintenance issues [broken toilet, electrical issues, drier vents that hadn't been cleaned in years and had backed up lint to the top of the closet, broken fireplace, etc]. After providing the punch list of issues, Jeanne recommended that I hire maintenance people and charge back the landlord, which required many days of waiting at home for repair people to show up [this required 1 week of vacation time from work - I was a tenant, not the property manager, but she happily outsourced all the leg work to me]. After two weeks of living in the apartment, I noticed a strong chemical smell coming from the closet. In subsequent weeks, I become more and more sick, eventually ending up with full body inflammation, many symptoms and requiring a 3 month disability leave from work to recover from a chemical exposure. My mother came to visit and her eyes swelled shut and had to go to the emergency room. I moved out that day. Jeanne was aware of the chemical contamination in the apartment and that I had become severely ill living there. She did 0 follow up to see if I was okay or to see what was causing the chemical contamination. In fact she put the apartment back on the market 3 hours after I moved out, putting the next tenant in severe danger of experiencing chemical poisoning. People were showing up to see the apt literally the afternoon that I moved on. Jeanne is a sick individual and certainly not someone you would ever want to be involved with and certainly not do business with. Steer clear.

My wife and I have worked with Mark and team on several transactions. Their professionalism and…read moreattention to detail is exceptional, yielding very successful outcomes. They have a deep understanding of the TIC and adjacent markets, and have developed a strong reputation in those markets. They works seamlessly as a team and are a joy to work with.

When I chose a real estate broker to sell my San Francisco TIC unit, I knew from 3 previous TIC…read moretransactions that I needed to work with someone who really understood TICs inside out. Many brokers don't invest the time to learn about the ins and outs of TICs, and that can lead to unexpected problems for buyers, sellers and lenders. So the obvious choice for me was the Brown Real Estate Group, because for years they have developed a specialty in Tenants in Common. I worked most closely with Mark Brown and Cathy Garibaldi, but it was always obvious that they were supported by a strong team. From day one they anticipated things that I wouldn't have known -- for example they knew that lenders now require TIC Agreements to have clauses that didn't exist when my TIC was formed in 2009. So they hit the ground running with legal expertise to amend the TIC agreement, and they worked directly with the other TIC owners to get our Agreement revised and signed in time for a clean, easy, close. Mark and Cathy were incredibly detail oriented, thorough, responsive to my queries, and patient with me! They were fantastic communicators, making the complex issues comprehensible to me, and to prospective buyers. In addition to the TIC expertise they applied to my transaction, they also assessed what the house would need to sparkle on the market, and brought in their own team of floor refinishing, painting, and staging talent. They managed the entire project, on budget, on time, and with good humour! All that up-front work definitely paid off for me. I highly recommend Brown Real Estate Group to sell any property, and for TIC units, they are the very best in the business!

Greg was instrumental in guiding us through a 2 yr, 5 unit condo conversion in San Francisco…read more From start to finish Greg was thorough, communicative, and generally delightful to work with. What sets Greg apart from other professionals is his ability to work within the complexities of our individual building and owner group. No matter the issue we faced, I always felt comfortable contacting Greg with questions and he always came through with thoughtful answers to put my mind at ease. This along with his high quality work made him an invaluable partner throughout the process. Greg is a shining star in a cottage industry full of indifference and incompetence. I could not have done this without Greg!

Greg did an amazing job with the condo plans and parcel map for our condo conversion. He turned…read morework around quickly and accurately, and he communicated efficiently and effectively throughout the process. Highly recommended.

I help my mother do a refinance recently. Searched around for a title company and stumble upon Old…read moreRepublic. It's not my first time to the rodeo so I was a little skeptical. I've heard and experienced many horror stories. Surprisingly, this place was on point. All fees and cost were as they explained. Provided the HUD-1 as requested. Close in time as quoted. For me, communication is key. I appreciate any questions I had was answered in a timely matter. Thank you Old Republic Title!

I also have same feelings about this title company (I had no control over what title company I had…read moreto pick...) I had a difficult time working with Liz Glazener and her team (Jeanette Marcelo). They were supposed to send me summary of costs, but they did not and they pointed fingers on my mortgage broker instead. THey did not respond to me and explained why they could not provide me information. I had to get the information after I followed up with them. They sent me this lame apology Janette Marcelo 12:54 PM (2 hours ago) to me, Liz Vadim, Liz and I have talked about this. I truly apologize if I didn't communicate as I should have. Note that they said "if" DUH! DO NOT USE THEM AT ALL. THEY ARE UNPROFESSIONAL AND AGRRESSIVE/PASSIVE

OK Full Disclosure: I'm Chinese, so I believe in Value. Actually, maybe that's not particular to…read morebeing Chinese. Anyway, I'd give Tom more stars of Yelp actually allowed it. Last year, I made the decision to make the biggest purchase of my life so far: a 2-bedroom apartment at Duboce Triangle/Castro/Upper Market. I did my research on the market, calculated how much I could afford, and looked up real estate agents. I've talked to a few real estate agents before (mostly through family friends) and they turned me off immediately- some were way too pushy, others were aloof, they were clueless about the SF market, and some were maybe just a bit too eager. Either way, I really questioned whether they provided any value at all in the age of RedFin. That's when a very experienced and established neighbor of mine introduced me to Tom Cooke, and I can safely say now, having bought my house, that Tom Cooke was WORTH EVERY PENNY and I'm pretty sure I couldn't have done it without him. Upon meeting him, I really got the sense that he was not only knowledgeable about the SF real estate market (he's been at it for almost 20 years), he is extremely astute and intelligent, and he REALLY understands the neuroticism of a first-time home buyer. Upon meeting him, I thought to myself, if there is ANYONE I need on my side in a negotiation- it's this guy. He really knows this sh*t. Despite being super busy (all his business being from referrals and loyal repeat clients) Tom makes himself available, he isn't at all pushy, and makes you completely comfortable with the whole process- which can be a frustrating one. I really saw the value in having Tom by my side during the negotiations/offer-making process, and especially during the closing of escrow. The paperwork, deadlines, and the insufferable personalities of the lender/seller/previous homeowner/HOA association/bank was difficult to sort through, but Tom walked me through everything, handled most of it, and gave me his honest opinion throughout the entire process. I felt I could trust Tom to give me his unbiased and honest feedback, whether or not it benefitted him, and that in itself is difficult to come by. Tom was my confidant, therapist, and advocate through the entire home-buying process, and a year later, he still continues to be my main resource in all things relating to real estate. And I am happy to report that I am still very, very happy I bought my place. And, I know it wouldn't have happened without Tom. If you don't believe me, just set up some time and talk to him and decide for yourself. I'm just happy to give credit where credit is due.

Tom is the BEST! I wish I could give more stars! We recently purchased in San Francisco and the…read moreprocess was absolutely seamless, which was completely different than what we had expected given what a competitive market SF is. From our initial meeting we could tell that he was a perfect fit - calm, patient, realistic, honest, we couldn't have asked for more. I am convinced that his personality combined with an extensive knowledge of the market (properties and agents) is what got us into our new home. Being very anxious about the process, it was reassuring to have Tom on our side. He explained every document we signed, analyzed offers, spent hours walking through every part of the disclosures, and fought for us when it mattered most. He is available 24 hours a day and was always incredibly responsive. There will always be surprises when closing, but Tom was right by our side and took all the stress out of it. We are so grateful to have found Tom and could not be happier in our new home!

Hire her if you want to do basic paperwork. if you want someone knowledgable in real estate and as…read morefirst time home buyer need advice stay clear

Sandra Bagnatori helped us through a very difficult time and was instrumental in the successful…read moresale of three properties. Sandra was always available for meetings, and went above and beyond to make things easy for us. Phone calls and emails were answered promptly. I found her quite knowledgeable about San Francisco real estate and would not hesitate to use her again. Although most of our contact was with Sandra, her co worker Scott Brittain was a delight to work with too.

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

Kevin goes above and beyond as a realtor. During the home search process, he toured potential…read moreproperties and recorded videos highlighting all the relevant details, giving me a thorough preview of each home. When evaluating a property, he prioritized investigating every detail--sometimes literally digging around--to make sure it was safe and sound. He took the time to understand my priorities and helped me purchase a property I'm truly excited about. The property needed some updates and changes, and Kevin helped with the heavy lifting by making a list, identifying the key issues, and helping prioritize the work that needed to be done. When I shared everything Kevin was helping me with, friends were surprised. They said their realtors were no longer involved after the sale. Kevin clearly loves the process of matching homes with buyers. I'm grateful for his help and support.