I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

I needed a ride home from the airport on very short notice. I texted Rich, and without hesitation,…read morehe immediately said no problem! When I asked him if I needed to call the office or fill out the online form, he assured me he would do it all, and he did! I hadn't even gotten off the plane before Christine, one of Brookside's drivers had contacted me to let me know she was there waiting. So nice to get out of the airport so late at night, and know that your ride is waiting, the car warm and clean! Christine is a pleasure and I enjoyed our chat on the ride. Brookside, you've done it again! You are always available, always dependable, and always a pleasure to use! Thanks again!

Warning!!!‼ they are out of business!!!! I booked a ride to…read moreand from Logan, in April 21,2025. NO ONE told me. I have to get a ride to Logan for Wednesday! If I hadn't called and texted my previous driver I would've been sitting waiting for someone to pick me up that wouldn't be coming! They closed in June. The owner is having serious health problems, however his daughter is in charge of booking and contacting the client. I am trying to get my money back, find a ride. It's sad really because prior to this I always had gotten good service.

I can't say enough good things! Ace shuttle handles each passenger with the utmost respect and…read morecare, and they go the extra mile when it comes to customer service. I have used them twice and referred a friend who used them and each trip was perfect.

Ace transported the grandfather of the groom to the Cathedral of the Holy Cross in Boston and then…read moreout to the Tewksbury CC. Dependable, courteous, professional. highly recommended.

Hicham took us to World Cup, service was great! Complete professional made sure our trip was safe…read moreand comfortable!

Alliance Car Service generously provided 2 gift certificates for their amazing service. I have…read morepersonally used the service for travel out of Logan Airport. The level of service is an outstanding professional level that is hard to find these days. The dedicated pick up and drop off at Logan Airport, along with the extremely clean and spacious vehicle, made us feel valued. One thing that is very rare these days. I found out about the service through a local Veterans Organization. Run For the Troops. As a Member of the Board, I was very pleased by the generous donation that they made. I have attached the letter below as an example of an old school feeling of making the customer feel important, respected and highly valuable. You are not a number; you are a valued customer. Run for the Troops December 15, 2025 Dear Hicham, On behalf of Run for the Troops and the veterans and military families we serve, I want to extend our deepest gratitude for your generous donation of Two - $250 Gift Certificates to our Silent Auction at our 14th Annual Pre-Race Dinner & Silent Auction on November 7, 2025. Your support means far more than the value of the item itself--it is a powerful statement that our community stands firmly behind those who have sacrificed so much for our freedom. Because of caring partners like you, we are able to continue life-changing programs such as adaptive bicycles, therapeutic equestrian experiences, golf clinics, cornhole tournaments, and community events that bring joy, healing, and connection to our nation's heroes. Since 2010, together with supporters like you, we have raised over $750,000, provided 12 adaptive bicycles, distributed more than 50 handmade patriotic memory quilts, and welcomed thousands of runners, walkers, and dinner guests who all share the same goal: honoring and uplifting our veterans when government resources fall short. One veteran who received an adaptive bicycle said it best: "It means the world to me. Seeing the life-changing gift of a cycle is immediate. Seeing how it changes a veteran's life can never be described by words alone." -- SGM Kevin Bittenbender Your donation helped make moments like these possible again this year, and every bid placed in our silent auction is a direct reflection of the respect and gratitude our community has for our veterans. Thank you once again for standing with us. We hope you'll join us at next year's Run for the Troops 5K and other events so you can see firsthand the difference partners like you make every day. With sincere appreciation, Diana Kiesel Volunteer Run for the Troops

Professionals. In every sense. Speaking for myself, they are always early. All vehicles are sharp…read moreand always clean. Impeccable service. Even on very short notice, for people like me. Lol Great job guys !

Arranged a ride for my daughter back to college. The car was clean, the driver prompt,…read moreprofessional and friendly. Excellent and will use again!

Great service, price and communication. Needed a 4:30 am pick-up to get to the airport. Definitely…read morerecommend!

I used Sams Liv Express to travel from Cape Cod to Boston Logan Airport. They are professional,…read moretimely and I booked the reservation less than 24 hours from the time I needed to be picked up. The cars are awesome whether it be a sedan or SUV. I was picked up at 4:30 am so the driver used an SUV because he said it was more comfortable for an early morning pickup due to the extra room and I appreciated that very much especially because it was just me and 1 bag. I will definitely use them again. The prices are fair based on other services I have used to get from Cape Cod to Logan. The driver was courteous and helped me with my bags. You can't go wrong with SLE!