In the 8 years I've been coming here , first to buy a 2015 Lexus 250is that I followed up with…read moreyearly, standard maintenance ( the only 'problems I've had were 2 punctured tires , months apart). Jason C. was in charge of my car- great job! While maintenance can take a long time you have the choice to leave with a loaner car or sit in their lounge area and get more work down than you would at home while taking advantage of complimentary beverages and snacks... Then, recently I returned to trade my car- reluctantly- towards a 350is, 2026. David Wagner sold me my 250is and I made sure he negotiated the deal on the 350. I was happy with every part of the transaction involved. Dave is a patient guy! BTW, just behind Tesla, in 2nd place, is the Lexus brand, reported to have the least expensive annual repairs of luxury vehicles.

I had, and am still having, a very disappointing experience with Lexus of Warwick…read more I waited more than five weeks for a vehicle that I was told had been ordered to my specifications. When I received a call that the car had arrived and was ready for delivery, I made plans to complete the purchase and turn in my current lease. Unfortunately, when I arrived at the dealership, I discovered that the vehicle was not what I had ordered. Several of the features that were important to me and part of my purchase decision were missing. Afterward, I received conflicting explanations about what had happened, making an already frustrating situation even more disappointing. I understand that mistakes can happen. What matters is how they are handled. Rather than receiving a clear explanation and a satisfactory resolution, I felt that my concerns were minimized despite the significant inconvenience, wasted time, and disruption this caused. To make matters worse, I am still waiting for the vehicle that was originally ordered. After more than five weeks of waiting, being told the car was ready, and then learning it was not the correct vehicle, I am now facing additional delays while continuing to wait for the vehicle I agreed to purchase. I do want to acknowledge that the sales representative was professional, apologetic, and genuinely tried to help. My frustration is not with him personally, but with the overall handling of the situation and the lack of accountability from management. I chose Lexus because of its reputation for quality and customer service. Unfortunately, my experience with Lexus of Warwick has not reflected the level of professionalism, communication, and customer care I expected from the Lexus brand.

Bobby D. Is not a used car salesman, he is a human being. I got my truck at a great price. Not…read moreonly that, I got great customer service after the purchase was final long after he legally had to take care of me. This truely is a great car buying experience. Just make sure you call before you show up.

Bill has been working on our vehicles for years. He is honest, thorough, and a great mechanic…read more Highly recommended.

Bill does the maintenance on my motorcycle. Always does a great job at a reasonable price. Highly…read morerecommended!

purchased the car two months ago paid all the fees and taxes and they have not register or paid the…read moresales tax to com of ma and refuse to register the car with m,r v. DOnot deal with avon under any conditions very unprofessional and seedy operation

Robert Resende is by far the worst salesman I have ever worked with. Bought a car from him was…read morepromised the car on a certain day which never happened, he promised to reimburse me for my rental for the extra days which never happened. Not even 24 hours after receiving the car it breaks down, he tells me to bring it in Monday, then proceeds to tell me to bring it to the mechanic myself because he's busy. This is my second time buying s car from this joke of a place. Lesson learned. Don't do business here!!!

Working with Terry to purchase my dream car couldn't have been any easier. I appreciate all that…read morehe did to make this happen. He streamlined the process and took all the frustration out of car buying. Highly recommeded.

From the owner: simplecarbuy.com / Terry Hanley Services offers car-buying consultants, car finders, negotiator…read morefor car. car leased services, car appraisal services, pre owned or new process We partner with you to provide a stress free automotive purchase experience. We leverage knowledge and integrity coupled with extensive negotiation skills to acquire the vehicle of your choice with maximum savings ! Guaranteed a Great Experience !!

We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC

Spoke to Stephen about my situation, and he took time and great effort to walk me through a…read morescenario that would immediately alleviate my pressure points and set me up for success in 6 months to a year once my credit is fixed. I know I will be reaching out to them again once I am in a better position to buy. Highly recommend!

I was in a crunch for a new (used) vehicle. This was my second stop, and I had a good idea from…read moresearching online about what I wanted. Lou and Tom were easy going, accommodating, and applied no pressure. They were kind, and went above and better to make sure I had my new vehicle ready quickly. I paid a great price, and the car has been great! Shout out to Buzz, the dog, who was a friendly addition to the office!

Lou, Tom, and John at Stateline Auto Brokers were patient and courteous with me and helped me buy a…read morebeautiful 2015 Ford Explorer which I love. There were some issues with the car after I bought it but they fixed everything quickly and courteously. I would recommend.

I went to Tasca recently for a recall on my Ford Escape, I walked into the service dept and stood…read morethere and there were about 5 people in their little stations and no one even looked at me so I approached one and told her that I had an appt and she said stand back on the mat and someone will be with you shortly. Great customer service??????? I thought it was very rude and finally someone asked if they could help me. When I returned to Tasca to pick up my car I couldn't locate it so there was a young worker out in the parking lot and I asked him if he could help me and he even offered to find my car and drive it to me. I wish I had gotten his name so I could call Tasca and tell them that this young gentleman truly knows what Good Customer Service is. I gave Tasca a 4 but that is due to the customer service only.

Came in just after noon on a Friday. Knew exactly which car we wanted. Just had to negotiate a…read moretrade in and be on our way with the car we came for. Well imagine my surprise when the poor child who has been on the job for month advised us that it's nearly impossible for them to accept anything of the amount required without a cashiers check. Debit, credit, personal check are all limited to like $2k. At 2pm on a Friday good luck getting the bank done and then back again. Or, you can finance but that will take two hours. Mind you, nobody was shopping for cars. We were the only buyers and two hours is the estimated wait time? After my aneurysm I sent him back to verify the two hours wait and it turns out they are all available. Matt Cabral is the General Manager and needs to know how difficult it is to give his company our money. Ultimately the leader has to account for policy and training. This store failed the only chance they will ever get from me. Just because it's Friday doesn't mean we just stop delivering customer focused, conscientious service.

I walked in with no direction of what kind of car I wanted and left completely satisfied ! My…read moresalesperson was eager to help me get into a vehicle I loved . This place actually has decent cars ( I have already had a bad experience with a local dealership elsewhere in Brockton .) All the cars were clean and had a new look . Regardless of your financial situation , they really do their best to get you driving in one of their vehicles. I personally had no issue with the process. I loved what they offer to their customers. I know someone who has gotten a vehicle from there in the past, and they ran into no problems. And not to mention , I am finally driving in something I always wanted, an SUV !! They do not hassle you, which I prefer. I hate when I get into a dealership, haven't been there 2 seconds and already have people hounding me. This place is completely opposite from that ! I would recommend this place to anyone.

Drove an hour and a half to do a scheduled test drive, no one was there, the car was damaged, and…read morefound bolts and screws on the ground around the car.