Property Solutions is a shameful property management company. I had to break a lease, but I paid…read more10 out of 12 months. I gave them 42 days notice while still paying rent.
They re-rented the property within a week of re-listing it, and the owner of the property lost no rent money because I was still paying for the month.
Despite all of this, Property Solutions charged me a re-listing fee of $1,656! They told me they would charge a fee, but they never told me they would charge that outrageous and exorbitant amount because according to the property manager, "I didn't ask." There was nothing in the lease contract that stated the amount or percentage.
I asked for proof that the owner actually paid this fee to Property Solutions, and they completely ignored my request. Again, they re-rented the property without loss of rent and still charged me $1656 on top of it. The property manager showed the property ONCE and rented it and charged me $1656.
Avoid renting any properties that Property Solutions manages! They are only concerned about the property owners, and their property solutions are to take advantage of their renters through deceptive, reprehensible business practices.
*Response to Kerry's comment
I'm admittedly not a mathematician, but my calculation of 42 days is completely accurate because I paid until the end of August, so that's 42 days from when I gave notice on July 19. The fact there was another tenant in there in August again shows there was no loss in rent.
AND....the justification of charging an outrageous fee of $1,656 was still not addressed. I was never told the amount or percentage of the fee, and the amount was NOT listed in the lease, so, yes, that is deceptive business practices. My request for the breakdown of that fee has unsurprisingly been declined, too.
I was forced to break the lease due to another tenant's actions, too, but I Ieft the place in excellent condition having it professionally cleaned, and I paid for the carpets and windows to be cleaned as billed, and Property Solutions still took 2/3 of my deposit of $2,300 through a "re-listing" fee even though there was no loss of rent.
That epitomizes shady, unethical, deceptive business practices from a property management company; unfortunately, that was my experience with Property Solutions, and I will continue to tell all my OC friends to avoid any property this company manages.
