They did exactly what they said they would do. No surprises, great value and a reasonable price. A…read morepleasure to work with.

Highly recommend. I received a very thorough cleaning of my apartment. Very detail oriented.read more

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

Xo Cleaning Services came out to my house in Skokie to clean entire house after construction…read moreremodeling. They where on-time, polite, beyond an impeccable hobby of cleaning my house from top to bottom. I wound up having plumbing issues while the cleaning crew was here, they even assisted me with quite a mess to clean up. Thank god they where here. They truly went over and beyond. Thank you. Lisa.

Xo Clean has provided service for me a couple times. Each time, they went above and beyond my…read moreexpectations. I used them for a post renovation cleaning service and a deep clean. It was beyond what I expected. They are very professional and precise with detailing what will be covered, they have a simple invoicing and payment method. They arrived on time and did a walk through asking and allowing any feedback or questions on the service to come. Very professional and trustworthy. I am able to leave and they do their thing and it works for me. I will absolutely be striving to deep clean quarterly and whenever I can treat myself, as it really takes a burden off your shoulders when you work and have a busy schedule. Their pricing is very affordable for the quality of service provided. I'm so pleased with my results. They got a repeat customer in me for sure.

I scheduled a move out clean and the team did a great job. I have no complaint, scheduling was easy…read moreand pricing was transparent.

Used Yelp to help me with cleaning service - really like that it offers several quotes. I'm a…read moresingle mom with three kids and needed the help. Vik I believe her name was seemed helpful in the messages. I liked the detailed description sheet, my only con was the cleaners were over 45 minutes late which someone else mentioned. You probably shouldn't give an appointment slot and just provide a window time. Between 1-2pm or 4-5, etcetera. I did not do the deep cleaning because I didn't have time to organize the bedrooms. They did the downstairs and both of my bathrooms. The bathrooms were done really really well. They cleaned the kitchen too, and I can't even believe they washed and put a sink full of dishes in the dishwasher and unloaded my dishwasher, that was a significant lift. I have hardwood floors all throughout and I couldn't really tell if they mopped the floors or not. I saw some stains that were inside before I left and still there when I came back. That and the tardiness is the only reason why I won't give it five stars.

After a disappointing move in clean from another company when I first moved into my house, I was…read morelooking forward to a proper "reset" of my house to a standard of cleanliness and then help me maintain it afterwards. Jennys-Shine exceeded my expectations. She performed a thorough deep clean of my main living space, paying attention to details I had trouble keeping up with day to day. Every surface was left sparkling. She was professional, communicative, and worked around me with efficiency while I got my own work done from home. Her pricing is great considering the level of service provided. It's a relief to have found someone with exacting standards. I've already booked my next clean!

I was referred to Jenny by my disaster mitigation company after my house was done after a flood…read more The basement was under construction for 3 months and there was dust everywhere. We needed a deep cleaning and I knew it wasn't going to be cheap. Jenny did a fantastic job and the price was reasonable. Good work isn't cheap and in today's business climate you don't always get what you pay for. When you find someone who still takes pride in their work you stick with them. I will be hiring her on a regular basis. Thank you Jenny

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

I had a tenant move out and my normal cleaning lady was out of country…read more Ottera provided a competitive price and did a great job in cleaning the apartment. My new tenants were very happy.

Conscientious, dependable, on time, and they clean my house as if it were their own. They also…read moreclean my office and are so wonderful! I can't speak highly enough about this company. They were highly recommended to me by trusted friends, and I can highly recommend them to you.

Louise was very nice to use and kept communication going throughout the process. She was honest…read morewith us and made accommodations to fit our needs.

What a great service! Totally worth the money. They were very accommodating and kept in touch…read morebefore and after. They did an amazing job. I will definitely use them again.