I'm extremely disappointed with my experience with Fremont Flowers…read more I placed an online order for a bouquet over $100 and selected a pickup time frame for Saturday. After placing the order, I called the shop to confirm everything, and I was told the order was good to go. Nothing indicated that I had to pick up the flowers specifically within that selected time frame, nor did anyone explain that the shop would be closing before I could pick them up. When I arrived at the shop on Saturday to pick up my order, the business was closed. I received no phone call or message letting me know that my flowers needed to be picked up by a certain time, that the shop was closing early, or that my order was still waiting for pickup. Because I needed the flowers that day, I called another local florist. They were incredibly helpful and had a beautiful bouquet ready for me within an hour, the same day. Their customer service was wonderful, and the bouquet was actually less expensive than the one I had purchased from Fremont Flowers. I contacted Fremont Flowers afterward to ask for a refund since I had never received the flowers that day. I was told that I could not receive a refund. Since I was told there would be no refund, I went back the following day to pick up the bouquet. Unfortunately, when I finally received it, I was extremely disappointed. The bouquet consisted of essentially one small grouping of flowers with some greenery and, in my opinion, was nowhere near worth the $100+ I paid. I have photos of the bouquet from Fremont Flowers as well as the bouquet I purchased from another florist for less money. The difference in quality and value is significant. The lack of communication, customer service, and the quality of the final product left me very unsatisfied. I would strongly recommend making sure you fully understand their pickup policy before placing an order.

My husband has always bought my flowers from FF. From the old location to the new and with the…read morechange of owners. They have always been consistent. This bouquet gave me 2 big vases for my bday and they smelled wonderful. The price was reasonable.

Great experience that I'd wholeheartedly recommend to anyone…read more I'm a complete idiot when it comes to flowers but Nina was more than accommodating with my ignorance. On Monday, I spent some time looking on their website to order some flowers for Friday but I was getting nowhere. So I finally decided to give up and give them a call. Nina was patient and friendly explaining what flower combinations are preferred and what's not. But there was only so much that could be explained in words over the phone. So I stopped by during my lunch break. They were very busy. There was a elderly lady in the front and another lady in the back making arrangements and there was a lot of arrangements being made. I didn't know if I could get my questions answered in time but since I was there already, I decided to wait and ask. The older lady who's name was Joanne heard my question and showed me the ready arrangements in the cooler that I could pick out and take with me immediately. When I told her it's for Friday and wanted a custom arrangement but wanted some recommendations, she deferred me to the lady making the arrangements who turned out to be Nina. I felt a bit guilty because she seemed so busy making arrangements and I was only asking questions but Nina was very friendly and accommodating. She explained my options as far as having my arrangements wrapped or placed in a vase. I could ask for any color combination I wanted (within reason and pending availability) and any flower choice preference. If I didn't have any flower or color preference, I was given the option to set a budget and trust the florist. I thanked her for her time and went back to work. After thinking it over, I called Nina back after work. I asked her for pink and peonies because that's my wife's favorite flower. I didn't know what else to ask for so I gave her a budget and request a wrap in pink and silver color. Apparently, peonies are not that readily available and I was a bit confused because I've picked up peonies from Trader Joe's before and they didn't seem that rare. But I had already placed my order so I went with it. Friday came and when I went to pick up my bouquet after work, I was completely blown away with how big it was. She showed me the flowers and the peonies in my arrangement was so much more vibrant and at least twice as big as the ones I've picked up from Trader Joe's. Maybe there's different types of peonies but I'll never buy the ones from Trader Joe's again. What a difference. The colors were exactly what I asked for down to the wrap. It was so big I didn't know how/where to place it on my car and Nina was kind enough to send one of her staff to secure it for me in my vehicle. Great experience from star up finish. It was money well spent and worth ever penny. I'll definitely do it again. My wife absolutely loved them, more than any other flowers I've bought for her, and we even had to get a larger vase to fit the bouquet.

The flowers are great! That's about the only positive thing I can offer. The staff are so…read moreridiculously rude that it feels like the flowers serve as a pittance for the trauma from enduring their abuse. I've literally been treated more warmly by the police giving me a traffic citation. Each time I've been here (a total of 3 times) i have been addressed not with indifference, but scathing condescension and disdain by both (I'm assuming Nina herself) and her aunt. Forget being treated professionally--being treated with NEUTRALITY is wildly aspirational here. It is the type of contempt typically reserved for tax collectors and dinner party guests carrying active tuberculosis. I stopped by in person to inquire about ordering flowers for Mother's Day about 10 days in advance, just to ask some basic questions. After demonstrating the audacity to inquire about baskets and differences between tiers, I was met with audible sighs and eye rolls that escalated into beratement of my ignorance. The level of unprompted venom was astonishing! Despite my unforgivable transgression of inquiring about the basket diameter of the "Country Blooms" arrangement, I hung my head and meekly submitted my order. I called a couple days later to change the time of my pickup and was immediately screamed at, with the level of hostility normally demonstrated during international war: (verbatim) "do you KNOW how many customers we have? We have HUNDREDS! You're just going to have to wait in the pickup line!" I was completely stunned by this. Okay, congrats. Nina did not consider the radical alternative of asking my last name to clarify my order. This defies reason. It genuinely feels like Nina's Flowers is trying to repel new customers. Unless you enjoy being chastised like a cowering servant in a Brontë novel, I highly recommend you spare your dignity (and money) and go literally anywhere else. EDIT: Angel's Flowers in Newark is selling the same products on their website for like half the price.

I feel like everyone needs a go to flower person. From Mother's Day, to anniversaries and…read moreeverything in between. To celebrate that person in your life, you need a carefully crafted bouquet to show your appreciation. Angel's Flowers is my GO TO. I been to many flower shops that charge 3x what Angel charges and NOTHING comes close to the quality arrangements she puts together. Lock in Angels 24 hour flowers as your go to flower person. You're gonna love the flowers she puts together and your significant other/ family member/ friend will love it as well.

I called to have an anniversary bouquet delivered to my sister-in-law and brother--and it had to be…read moredelivered quickly--today! I wanted a certain look, to match the rustic flowers they had at their wedding. The bouquet turned out beautifully and my sister-in-law absolutely loved it. My brother's fighting cancer, and this made her day. Thank you so much for the bouquet and speedy delivery.

Beautiful flowers. I picked up a pre-made bouquet for a friend who is healing from surgery, and…read morethey loved them! Great service and Norma was helpful. My friend said the flowers are lasting beautifully! Everything is bright and fresh and perfectly arranged! Go support this small business!

Sweet owner of small local flower shop was very kind. Flowers lasted much longer than the ones at…read morethe grocery store too. Quick in and out.

Went about a month or so ago- after being ignored for about 10 minutes while the owner seemingly…read moretrained a new worker or owner- I asked if they still sold wholesale (like their name indicates) the answer was "maybe, what do you need?" I said white roses or flowers and lots of greenery- easy right? No, I was taken to the back and as I picked flowers (no instructions were given) I was scolded for water dripping on the floor because it causes mold. All they really had were carnations and lemon greenery- but then I was told I could only buy a small amount because they had a lot of orders that day (so you shouldn't say you are wholesale....) I bought 3 small bunches of flowers daisies and 2 of greenery and spent over $100, I got more for that at Safeway....

Sold me 24 roses all rotten and stems halo in bad shape for 86 dollars. Not worth it…read more Beware of them!

I wanted to use a mom & pop shop to keep small businesses going. I found this place and they were…read moreincredibly awesome and patient. They made my husband's surprise birthday party so beautiful. The centerpieces were the talk of the party. Thank you again, Anthony for making my vision a reality. You were a pleasure to work with and you are definitely in the right business.

Had the pleasure of working with Anthony to get everything setup for my event. He was friendly,…read morecommunicative, and gave me a good idea of how everything would turn out! Everything was great and I will definitely be working with him for any other event that comes up!

Need a last minute birthday gift? Edible arrangements has it! Hubby and I are on our way to our…read moreaesthetician's clinic and I needed to grab a birthday present. Luckily, Edible arrangements is en route. Met their employee Elias at the Fremont location. He is very friendly and serves his customers with a smile in his face. He knows the products in their store as I asked him about different items such as the cookies, cupcakes, fruits, and even the preserved roses. Giving this location 5 stars because of their employee, Elias!

My friend sent me a gift from edible arrangements and it was absolutely delicious and beautiful. My…read morefavorite was the chocolate covered strawberries because the quality of both of the strawberries and the chocolate is absolutely amazing. Elias is the worker who helped me when I came in again, and he was very nice and helpful.

Locally owned florist. The florist is super talented. I've picked up a few bouquets over the years…read more and she always does a gorgeous job of arranging them with high quality flowers - always picture perfect! I also had flowers delivered to me once and they were absolutely stunning! I look forward to visiting the new Niles location.

I just received the most amazing bouquet from Chicky Blooms. I would definitely use them based on…read morethe gorgeous bouquet and the very nice lady who delivered them. Thank you!

Marlowes once had a reputation of having high quality flowers which came with higher prices. I've…read morenever had an issue paying a bit more when I felt the quality was there....and I can honestly say that I know flowers having been involved in the flower business for over 20+ years. However, recently I felt that the quality of the flowers and as others have mentioned the service of the staff have declined. I purchase flowers from Marlowes about 8 times a year for various occasions such as birthdays and holidays. The customer service is a bit spotty, sometimes wonderful and other times customers are treated with indifference or else the staff is not knowledgeable about the products. After today's experience at the store I have decided to purchase flowers elsewhere. I went in there to get some flowers for my Mom....the selection consisted of mainly Ecuadorian roses and a few smaller arrangements. I inquired about an arrangement that consisted of 6 red roses, 8 carnations, 3 purple gladiolas and tons of green filler. Me: "How much is that arrangement?" Clerk: "$150" (A bit much for what I was getting I must admit.) Me: "I would like to take it, but that one of the purple gladiolas is very bruised and I would like it replaced." Clerk: "That is the last of what we have." (Then continues to chat with he friend on the phone.) Me: "So basically you're saying 'take it or leave it?' " Clerk: "Yes" Me: "Alright" as I exit the store. I didn't feel like paying for mediocre quality flowers when I already knew they were charging a premium. I drove for about half a mile and came upon a smaller flower shop in the Milpitas Town Center and stopped in greeted by a smiling clerk asked if she could help me. I ended up getting a huge and beautiful flower arrangement with Ecuadoran roses, star gazers, orchids, wax flowers, snap dragons, tulips and greenery...for $150. Yes, same price with at least 3x as much flowers.

I've used Marlowe's for literally years to send flowers to local family members for birthdays,…read morebefore weddings, or just to tell my husband I love him. Have always called in and been treated courteously and kindly. I usually state a dollar amount to spend , provide the recipients' favorite flower and colors types and turn them loose to create something special. Their arrangements make the standard FTD offerings look pretty poor by comparison. Without exception, they have always delivered lovely fresh flowers and creative arrangements. The one time that I'd sent an arrangement and the flowers wilted within a couple of days, I called to ask about it and they immediately replaced it with a larger version of the original at no added cost. They are currently sharing space with a flower shop up in Fremont. If you go to their location, you must ask specifically for the Marlowe's folks.

It is Father's Day this Sunday. I came in to get some Father's Day card and other cards. My first…read moretime at this Hallmark store and didn't realize there was on at Fremont Hub. I always like shopping at Hallmark. Overall, I had a great experience. Service was fine. Ambiance of the store is fine too. I would come back.

They have such cute gifts and trinkets! We even found a Needoh and lots of squishy dumplings.read more