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    Ancestry Dental

    5.0 (3 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Ancestry Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Ancestry Dental Photos

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    Monarch Dental & Orthodontics

    Monarch Dental & Orthodontics

    2.9(20 reviews)
    2.8 mi

    I'm unlikely to return after my recent experiences. My first consultation in January went well--the…read moredentist was excellent and made a great first impression. Unfortunately, my interactions with the front desk staff were disappointing. They were not very helpful when I arrived or when I left. When I asked about secondary insurance coverage, I was told they did not accept it and that there was no time to check any of the 3 insurance companies I mentioned because they were "too busy." I later learned that they DO assist with secondary insurance and help with the claim. During my 2nd visit for an orthodontic consultation, I arrived five minutes before opening and waited until exactly 12:58. I was then asked to wait further because of a staff meeting, which was fine. The doors opened around 1:05, but my appointment did not begin until 1:20, and I waited another 10 minutes in the dental chair before someone seeing me. The orthodontist provided helpful information but had to leave unexpectedly to handle another " time, sensitive issue" she told me and never returned to finish our discussion. As a result, I left with unanswered questions and am still waiting for someone to for the follow up on my questions and concerns. Additionally, the communication regarding billing has been inconsistent. I was quoted several different amounts for the initial consultation: $26 at first, then $44 at the end of the visit, $34 when I called to schedule the second consultation, and now $92 for what was only a consultation and X-rays. These inconsistencies, along with the lack of responsiveness and professionalism from the front desk, have made me hesitant to continue care with this office.

    I've always had good experiences. I see Dr Crouch, who listens well and her treatment plans always…read moreseem reasonable based on the X-rays. I also appreciate being able to see the same doctor each time, and my interactions with the front desk have been good as well.

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    Monarch Dental & Orthodontics
    Monarch Dental & Orthodontics
    Monarch Dental & Orthodontics

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    Ancestry Dental - generaldentistry - Updated June 2026

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