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    Anchor Plumbing Services

    4.5 (297 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 2 weeks ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - Anchor Plumbing Services

    Water purification system cleaning and maintenance

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    Toilet removed, flange ring coming up because no bolts and broken
    Alexandra R.

    DO NOT RECOMMEND Anchor Plumbing Services. I hired them to install two new toilets for me about a year and a half ago, a water heater, a garbage disposal, AND a house shutoff. Paid a mint but they got good reviews. Well, the hall bath toilet started rocking. It turns out they installed it "as is" back onto the flange knowing it wasn't bolted into the floor. So, rather than informing me so I could have them install the toilet properly, they installed it the same wrong way the toilet had been installed previously knowing that I wouldn't be able to see it, since it was underneath the toilet. The only thing holding the toilet down was a bead of caulk. The flange ended up breaking because it wasn't secured, which caused the rocking toilet, and they had the audacity to quote me $2895 to repair the problem they caused from their laziness. DO NOT USE ANCHOR PLUBMING. IN RESPONSE TO PAUL, Manager: I called the number he left. It is just the general customer service number, not one to actually reach or speak with him. This is just a line that he uses with many of the reviews on here. In addition, he NEVER tried to reach out to me. My name on here matches my name on all the invoices and estimates given recently. And seeing as how the estimate they had given me is likely the only one they have for "the replacement of brass and lead flange that had not be(en) anchored down properly during installation of toilets in 2023", he could have found me if he actually really put half an effort into trying to." Paul also apparently didn't feel like looking at the pictures that show that there weren't any flange bolts under the wax ring or any bolt holes in the cement.

    Had Anchor plumbing replace the main water shutoff valve to the house When I needed to shutboff the water found I couldn't shut it off
    David M.

    Had a problem with being charged for fixing work Anchor Plumbing had already did. After reviewing my problem Anchor refunded the repair of that work, which BTW was a great job

    Leak
    Yuesheng L.

    Anchor has become my go-to plumbing company. They are always the most responsive and able to send dispatch crew the quickest, even during thanksgiving weekend. And their prices are also reasonable, never trying to take advantage of customers even for urgent repairs. I really like them to be able to digitally send out repair estimate and invoices with pictures to make everything clear to the customers. I also highly recommend Adam who has done multiple repairs for me recently. He is super friendly, always on time and keeps good communication. He is also very good at educating customers and does not recommend unnecessary repairs. Anchor has become my go-to plumbing company. They are always the most responsive and able to send dispatch crew the quickest, even during thanksgiving weekend. And their prices are also reasonable, never trying to take advantage of customers even for urgent repairs. I really like them to be able to digitally send out repair estimate and invoices with pictures to make everything clear to the customers. I also highly recommend Adam who has done multiple repairs for me recently. He is super friendly, always on time and keeps good communication. He is also very good at educating customers and does not recommend unnecessary repairs.

    The leaky faucet.
    Michele K.

    My spare bathroom tub faucet would leak when running (see "description of work" on invoice). I put in for a project on Yelp and was quickly contacted by Anchor Plumbing. -They were able to get me schedule very quickly, and even waived the appointment fee (which, I was told is usually $70ish dollars). -This company offers military&veteran discount. -Excellent communication and fast response time! - Mitchell and Matt showed up to complete the repair, and they were both incredibly friendly and knowledgeable. -They checked out my water heater, water softener, and even tested my water for softness FREE of charge! I paid $240 for the faucet leak to be fixed. I'm not sure if this is a good deal or not, but it did take them about 1.5hrs to complete the job and they even had to run to the warehouse mid-job to get a new part (which, they did not raise the price for). The only slightly negative things I will note are... - My appointment was scheduled between 10am&12pm. I got a call at 8:32am saying that they were on route and would be there by 9am. Luckily, I was home and it didn't interfere with any plans. -The bathtub itself was relatively clean when they arrived, but quite dirty after they left. (Debris and other gunk scattered around/inside the tub.) BUT it was easy enough for me to clean up on my own. I've never known a plumber to wipe down a site after working on it, so I don't find this too unusual. Attached picture is the invoice so you can see what services were provided and how much was charged. I really am pleased with the work that they did, and will definitely recommend this company!

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    3 years ago

    Quick , efficient.. will use again. Friendly honest workers. Honors military discount.

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    Anchor P.

    Thank you for your wonderful review Miranda!

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    2 years ago

    Anchor was very prompt, professional and solved my outside water leak emergency within two days. Would hire again!

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    4 years ago

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    2 years ago

    Great communication. Was in a pinch over the weekend with tenant out of hot water. Had a technician show up on time and resolve it

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    Anchor P.

    We appreciate your awesome review!

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    2 years ago

    Though they were very responsive the quote was far more than another I was given and wound up using (very satisfied with).

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    3 years ago

    Corporate plumber up sell nice guy informed to pricy don't need a $7000 wrap on your truck to service me

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    Page 2 of 8

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    Ask the Community - Anchor Plumbing Services

    How mu h do you charge to come out for a quote?

    How much do you charge for a quote?

    Can I use my Sychrony card to pay for services?

    I’ll have to check for you tomorrow. Is it a cc?

    Do you provide services in Kerrville?

    No I’m sorry we do not

    Can I use American Home Shield for your services?

    Unfortunately, we are not set up as a vendor for AHS

    View All 6 Questions

    Review Highlights - Anchor Plumbing Services

    Paul responded quickly through Yelp and I was able to schedule a service visit within less than 24 hours.

    Mentioned in 45 reviews

    Read more highlights

    Kinetico of San Antonio

    Kinetico of San Antonio

    3.1
    (65 reviews)

    We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

    Despite my initial high expectations of this being a reputable company, I have encountered numerous…read morechallenges from the outset. I have had several technicians inspect the unit, and three units have been replaced by "master techs" who have been unable to identify the cause of our excessive water usage, which exceeds 15,000 gallons during our absence for the majority of the day.Upon consulting my own plumber, I was informed that the water softener is the root cause of the leak. Following my plumber's confirmation of the issue, the unit was shut off, and my water bill returned to its normal state.However, this company has yet to refund me for the water bill or resolve the problem within months. Despite numerous continuous conversations, no solution has been found. When I have requested a refund and the removal of the faulty unit, my account remains unresolved, and I continue to face difficulties with Hope to just have them removed from my home and my credit

    Anchor Plumbing Services - waterpurification - Updated August 2026

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