Great job on clearing out our blocked sewer line. It was an emergency response on the weekend. Very professional. They explained the problem and everything they would do to correct the issue. Thank you! read more

Anchor was very prompt, professional and solved my outside water leak emergency within two days. Would hire again!

Quick response and answered all my questions over the phone. Plumbers came out fast and early, explained what my options were. My old toilet was leaking from underneath, I've had other issues with it over the years. Mason told me one of my options was full replacement. He wasn't pushy on either of the options, I decided it was best to replace the whole unit. From arrival to finished job took less than two hours. Both guys (Mason and Joshua) were great, glad I went with Anchor Plumbing Services. Highly recommend!! read more

This plumbing company is a complete rip off!!! When there's an issue they act like they want to help resolve it, but then ghost you. They will charge you an OUTRAGEOUS price and then ignore you when you ask for some money back because they screwed up and left you without hot water ALL WEEKEND. **Please note I have given them a week to call me back about the price gouging after my sink wasn't installed correctly; they have had ample time to review the issues and get back to me. They get here quickly on a Friday morning, give me an estimate, and then after my old sink is out raise the price because something had to be retrofitted. Okay, I understand you don't always know what you have until you remove it. I say okay, let's go forward. My sink has to be filled with water so it can set for 24 hours. The guys complete the work and then leave. Right afterward I try to use the dishwasher - no water flowing to it. I call the plumber and that's an easy fix, the water was turned off. The next morning I am testing the hot water to the sink and it is NOT WORKING. I call the plumber, just like he told me to do if I needed anything, and he tells me that the hot water line is off. It is not off, I told him there was an issue and he told me I was wrong. I gave this guy the benefit of the doubt and waited until I could drain the sink to test the water again. This company is open on Saturdays and I called at 3:45pm to report no hot water. Why didn't they send someone out right then if they were open? I told the woman on the phone the plumber didn't believe me, yet, here I am with no hot water. She schedules me for Monday morning, I am pissed at this point because this should not have happened but here we are. I just paid a ridiculous amount of money to install a kitchen sink that has no hot water!! Someone calls me back on Sunday to say they will send the plumber out first thing in the morning, an hour earlier than expected. I get a dispatch notification at 7:30am on Monday saying the plumber is on the way, he calls me 50 minutes later to say he's on the way. Again, complaining and telling me that I'm wrong and acting annoyed he has to come out at all. GUESS WHAT - the faucet wasn't installed correctly and they had to redo it. The office calls me later, asks if everything is fixed, and I say yes, but why wasn't this done correctly the first time or fixed on Saturday? The woman tells me she will escalate to a manager. Manager calls me back and I explain all of the missteps and the way I was treated and that they want to make it up to me. Okay, well you need to give me some of my money back. That manager says he will send the pricing to be reviewed by his manager and then I was GHOSTED. EDIT: Still waiting on that phone call... read more

Anchor Plumbing was quick to respond, gave me a detailed written estimate and scheduled an appointment right away. Communication is awesome because I like the fact that I received a reminder date, time and the name of the technician that is dispatched. I had a new shower valve installed with all new connections, new shower trim, new shower head, tile removal and install a brand new HD prv to reduce the incoming pressure to meet code which was recommended by Anchor Plumbing because the existing pressure was above normal. The total price was a little expensive but reasonable for the quality of work and products that was installed. I would use Anchor Plumbing again because I trust their work and the communication is excellent! read more

Quick , efficient.. will use again. Friendly honest workers. Honors military discount.

Toilets were periodically running. Jay arrived on time and was very professional. Made a couple adjustments and charged a small fee. Very impressed. Will use them again in the future. read more

Down to the wire, this company at every level from the owner, reception, consultation, service, has the customer in mind. I was very anxious to find reliable and affordable plumbing. Dakota thoroughly explained what needed to be done and gave me several options, from the most minimal cost and immediate fix of the issue, to minor/major improvements to better my plumbing after the immediate work. My water pressure had bottomed out, I had no water softener, the problem was quickly diagnosed, there was no overselling and many options were given, Ralph and Gerson were prompt in fixing the problem same day as the consultation, and educated me on my new softener system. From my initial response from the owner, phone call setup, in home consultation, to service was lightspeed. My water pressure, quality is beyond outstanding and the work physically is clean and not sloppy, the quality of materials and workmanship genuinely show. These guys are a must have for any of your plumbing solutions, I wouldn't call anyone else. TLDR; Water psi was at 30 at a faucet outside, couldn't do laundry or take a shower, do dishes, etc. Bad prv, expansion tank replacement, needed water softener to improve water quality. Quick fast service, many options to pay, different levels of improvement based on budget, no overselling or pressuring, patient, understanding, and educational service. Post repair/install: Psi at 70, water softener improved water quality significantly, entire home is running better than ever. HIGHLY RECOMMEND read more

Everything about Anchor Plumbing Services spells professionalism, outstanding customer service and attention to detail. I called them after we noticed we weren't getting any hot water in the shower. My husband went to check our water heater in the attic and noticed some water in the pan beneath the water heater. I immediately looked on Yelp and Nextsdoor for highly reviewed plumbing companies and Anchor came up. I called and Lyndsey answered and was very friendly asking me all sorts of questions in order to share as much detail information to the technician. I did tell her I would not be home until 3:30 would it still be possible to have someone come out that late in the afternoon, her response was absolutely that would be no problem. Mitchell called me to let me know he would be coming by around 3:30 and was there, he diagnose our problem and gave me an price on what it would cost to replace our water heater. I was surprised to hear him say they could replace it that afternoon . He called in the water heater we chose and within 1/2 an hour Dakota and Clay two other technicians showed up with our new water heater. They prepared the area where they were going to work to make sure nothing would get dirty and started working. It took 2 hours for them to finish the project. They took pictures of all the work they did and even pointed out a small opening around the vent area that needed to be resealed by our roofer. Great job! Thanks again Anchor Plumbing! read more

Needed to find someone to come out today and fix my leaky shower tub combo, from the 70's. Pete came out within an hour and fixed my problem quick. Very professional and fast!!!! read more

We ran over our PCV valve and broke the line in our new house. Ralph came out in less than an hour, stayed after hours to fix it, explained everything to me in detail and repaired everything beautifully. We even got to brainstorm a bit on risks and how to mitigate this happening again. I'll definitely be using them again to check my water heater pressure and softener. Top notch service read more

This is the second time I've used Anchor in 3 weeks. Again, they immediately responded to my situation, diagnosed my problem quickly and at a very reasonable rate. Mitchell was friendly and professional. read more

Highly recommend this company!! I'm not even going to go into the issues we've had with our Townhome HOA. This isn't a review for them. But because of the ridiculous HOA we got to see how well Anchor dealt with estimates, scheduling (and rescheduling) and communicating. The work was done with care and done quickly. We even received pictures of all of the steps completed. Anchor is the most professional plumbing company I've ever dealt with. No run arounds, they answer when you call, show up on time and all of the employees (especially Chris M. and the kind and patient person that helped with scheduling) are super personable! read more

Just got hung up on because I said that I would pass on a 65$ service call. She could have just said okay, but nope just hung up. Great customer service. read more

I requested help due to my dishwasher flooding (continuously) my kitchen texted and the next morning Codywasin my dishwasher fixin it!!!!!!!!!!!!! Great guy and super service . read more

After many outrageous overpriced quotes from different plumbing companies Anchor provided the most reasonable offer for a re-pipe job. They were very professional, did a great job and finished on time. I would recommend Anchor to anyone looking for a plumbing company that doesn't over charge and cares about their customers. I was very pleased with their work and will be reaching out to Anchor for all my future plumbing needs. read more

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My needed plumbing repairs while not urgent did need eventual attention. To my surprise the folks at Anchor Plumbing Services were able to offer immediate response. The two employees that arrived at my home were professional, cordial and extremely efficient in their work. Less than three hours of work and the job was complete. My home was left spotless, my bill fully itemized with a photo record and forwarded to my email. I highly recommend their services. read more

Our water heater went out And they came out as soon as we called them. They were very responsive and we loved the people that came to replace the water heater! I would definitely recommend them read more

What an absolutely great company to work with. We had to replace our water heater and decided to get a few quotes on it. Anchor responded the same day and set an appointment for the next business day. When they came to give us a quote, we let them know that we still had a couple more quotes to get so we weren't deciding right then. Brandon, our tech, proceeded to give us tips and questions to ask the OTHER companies to ensure we were getting the best quality from them. He educated us on verbiage he was using and that the other companies may say to get us to pay more. Instead of getting cold and finishing the quote quickly, they stayed for 5-10 minutes to give us this information and answer any of our questions. We recieved a few quotes that were under and above what Anchor quoted but we could not get past the quality and customer service of these folks. We went with Anchor, scheduled the installation, and in about 2 hours they were done! They even took off the door where the water heater was located for us (the room was too small for the water heater on our end, not theirs). It's a couple weeks and our water is feeling good feeling great! Overall, it was an extremely pleasant experience and I would have no doubts going back to them for any of our plumbing needs. Great company! read more

I began my search for a plumber with anchor plumbing services because of how many high ratings the company received. While many mentioned their high-dollar rates, my partner and I just wanted answers! So, we invited an employee from anchor out who gave us an extremely honest assessment. He didn't believe our issue was in the plumbing, but rather that something had died in our walls. This employee called his manager and foregoed the initial evaluation fee as he had determined I needed an exterminator as opposed to a plumber. The honesty of this business has made me a lifetime customer for even the slightest inconvenience. read more

My house was built in 1983. I bought it in 2010 to take advantage of the tax breaks that year on new home buys. The owner had remodeled quite a bit so the place was still in good shape. One thing he'd ignored were the master bath fixtures. Well, after eight years of tolerating em, I decided it's time to update. Ran thru my local Home Depot, and found a couple I thought would work perfectly. I actually pondered changing em out myself. In fact, I'd set out one day over the holiday to do just that. After crawling under the sink about 10 minutes I decided this wasn't for me. I usually use another local plumbing company but, much like government contracting, I believe it's important to spread the business around. I return to my faithful Yelp search engine for recos. Surely, I come upon the listing for Anchor. I peruse the reviews then use the handy Yelp tool to request quotes. Anchor was the most reasonable...by about 15%! Now, I don't know if it'd be that way every time, but it was this one. I email back for a time, they're available the next morning. I confirm everything thru the Yelp app. The gent, Henry, calls to confirm they'll be over in a half hour which was the originally scheduled time, and there he was right on time. I meet Henry and Dakota at the door, show em to the restroom, and leave em to their work. In less than an hour, I have two new faucets installed with no trace they were ever there. Henry walks me thru a couple important things and off they go, and I'm back to my day. Well done, folks. Thanks, Yelp. Happy New Year, Anchor. read more

Anchor Plumbing Services - Good as new. House had original equipment from '83. - Water Purification Services Near Me - Helotes, Texas

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Henry and Alex showed up on schedule and fixed my plumbing problem. Thinking outside the box, they bypassed a leaking pipe in the pad by finding another way to get water from here to there. Minimally invasive rerouting leaving me with some easy sheet rock repair makes getting back to normal easier. Realistically priced, the final tally was spot on the quote for an out of pocket (for me) job. They did great work and even my dogs liked them. I hope I never need to call them back, but if so I got their number. read more

I approached Anchor for a quote to install a tankless water heater. It took a while to connect with the right person to discuss the job, and every time I called I had to start over, describe my project, and give my contact info, even though I talked to the same individual each time. They eventually scheduled an appointment for an in-person quote but nobody came. No call before or after or any attempt to follow up. Keep in mind this happened after the crazy winter storm of 2021, and I'm sure they were quite busy with water damage work. Still, they were not organized, so I went with a different group. read more

My electric water heater broke down recently and left water puddles in my garage and leaked into other areas where it was originally installed. I called Anchor plumbing for an inspection of the damaged water heater and they responded quickly, got to work on the problem right away and had a new water heater delivered, installed in matter of a few hours, they also made the transition smooth, quick, professional. I recommend their top notch water heaters and products used for my home because of their warranty backup as well. Overall I am very pleased so far with Anchor Plumbing. Give this business a call for your plumbing needs! read more

We got our toilet installed by Mason today. He was well mannered, and very professional, outstanding customer service. He did a great job in a timely manner. We will definitely pass the word to our neighbors regarding the great job Anchor Plumbing service took care of our needs. Thank you, Mike read more

Unfortunately my toilet issue wasn't fixed. Was told that the cost would be given to me at the time of inspection. When that came to be was given 3 different options with 3 different cost. All didn't guarantee the issue would be fixed. Chose the option that seemed reasonable and of course the problem wasn't fixed. Was left with a flooded toilet which wasn't prior. And in the end I'm out 188. Pretty much a rip off. Called my previous plumber and hoping he can fix this. The one star would be for the individual that came on time but that's about it. read more

This plumbing business was incredibly responsive and managed to schedule a visit same-day. The plumber who took our ticket was professional, took his time to get the job done right, seemed very knowledgeable, and answered all of my questions. For the work we had done, I would have expected the total cost to be about $150 less than it ended up costing especially for the work required. Regardless, I'm going to give this business 5 stars. I would recommend Anchor to anyone in San Antonio. read more

We were having issues with our PRV, some drain issues and an issue with our water softener. On the initial visit with Pablo and Jerson, I was informed about all the options to fix the issues I brought to them. I discussed things with my wife, had a couple other companies come out for estimates and ultimately was just a lot more confident with Pablo and Jerson than anyone else we talked to. We were really treated well and with great respect. They did an amazing job, not only fixing everything, but also with educating us on the new products and what was being done in the process. If you need a Good, Trustworthy plumber that will do you right, call Anchor and ask for Pablo and Jerson! read more

Always knowledgeable and arrive when they say they will. We have had several services provided from new toilets to drain checks and installation of a new tub. They have always been prompt and did a thorough and clean job. read more

Great communication. Was in a pinch over the weekend with tenant out of hot water. Had a technician show up on time and resolve it

Paul responded to my message immediately and scheduled a quick appointment for me based on the plumbing issue that we were having. Anchor Plumbing Services is very responsive to client needs. I recommend Anchor Plumbing! Thanks, Paul! read more

Pete came out to replace a pressure regulator valve and add an expansion tank on the water heater. They came quickly and finished work quickly. We ended up getting him to attach the water heater flue solidly, as well. What a nice man and very responsive company. I would refer my friends to this company ant time. I'm keeping the company name along with Pete's name in my contacts for future use. Great value for the work completed. read more

Though they were very responsive the quote was far more than another I was given and wound up using (very satisfied with).

Had a wonderful experience with Anchor Plumbing today! Their communication was great, with text update and a call when the technician was on the way. They were able to get me in for a same day appointment and the technician, Brandon, was on time, professional, and incredibly knowledgeable. He fixed my issue (a leaking kitchen sink!) and took a look at some other plumbing items in the house just to check everything out while here. We recently bought the house, so he was able to educate me on several general plumbing items that are good to know as a new home owner and explained what we should address now vs later. I asked a lot of questions and he gave detailed explanations about what to look out for in older homes like mine. He was able to fix my issue quickly and for a great price. I also learned a lot in the time he was here! I will be calling them for all of my future plumbing needs! read more

New to the city i did some research and called yesterday morning to inquire about the install of a new kitchen faucet and disposal button and Anchor Plumbing was Johnny on the spot! I had Pete K. the plumber arrive within a couple of hours. Super nice and proffesional. I was a bit concerned about who to call because my faucet has a motion feature, so it wasnt something I considered to be simple. I definetly found the right guys and will gladly call them for any and all my plumbing needs. Thanks for the prompt and courteous service guys! -Jacob read more

Hands down Anchor Plumbing offers the best value when needing plumbing repairs and services. Anchor Plumbing has provided top notch service technicians when doing repair and services at my home and the home of my senior-aged parents for the past 5 years. I'm not sure if they offer the lowest price but I trust they will do timely and quality work when engaged for services. read more

Anchor Plumbing was the only company that returned my call this morning. Replaced my aging water softener, PRV valve and expansion tank on water heater. Very professional, efficient and punctual. Both men named Dakota were friendly and professional. read more

Corporate plumber up sell nice guy informed to pricy don't need a $7000 wrap on your truck to service me

Our Pressure regulator stopped functioning; I had used Anchor Plumbing back in 2018 for a small repair. I remembered being pleased with their work and decided to call them again. Since COVID , I wasn't sure how plumbing service companies were fairing when it came to customer service and reliability. Within minutes of contacting Anchor Plumbing through their website I received a call and was scheduled for the same day. I was impressed with Adam and his professionalism. He was knowledgeable, courteous, and efficient . Not only did we have the pressure regulator replaced; but added the pressure expansion tank and a Water Softening System. All the equipment installed was of professional grade and quality. The old system had (stopped working in 2017), was hauled away and the new equipment installed in a very timely manner. There were no pressure pitches; or salesy gimmicks. Adam answered my numerous questions honestly and educated me in the process. I was able to get a system that met the needs of our home; and have the option to add on later on as our funds allow. Finally, I can say we found a neighborhood plumber we can rely on and trust. read more

Got a $1300 estimate to flush my water heater and replace a pressure reducing valve that is working fine and only needed a minor adjustment. (The valve was later adjusted in 10 minutes by a different company for less than $100- didn't need to be replaced). The Anchor up-sell was very disappointing. I heard the sales pitch for the annual service contract, was told how if they adjusted the pressure valve there was no warranty of THEIR work- that they could only replace it for $1300. IN MY OPINION, it's terrible that a company would want to take advantage by trying to sell me something I didn't need. I got nothing fixed by them- just wasted time. I was disappointed because I checked the Yelp reviews first and expected better based on those. read more