Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

System was installed about 1.5 years and and one of the parts went out. They scheduled a visit…read morewithin 2 weeks of my call and quickly found the defective part. Without asking they went ahead and checked all sprinkler heads to make sure water spray was properly aligned. I have recommended this Company to Friends and Family for the value and now I can add Service to my recommendation. John P. Converse

Now the owner says. Why didn't I call to schedule a year review? Hey it's your company. You should…read morebe reaching out to the customer. You know,this is when you try to up sell a product. Again if there was that much " erosion" My house would be leaning.

Courteous, prompt, professional and reasonable. How often does one get to say that about a…read moretradesman? Henry stopped by when I was told to expect his visit, texted me to let me know he was on his way. First thing I noticed was that he put on shoe covers on his feet before entering the home. Efficient and an all around good job plus he cleaned up after his work! HIGHLY RECOMMEND!!!

Henry came out and fixed our leak the same day we called. I appreciated his professionalism and…read moreattention to detail. I highly recommend you use this company.

Edit: One of the managers reached out to me by phone to address the issue I had. I explained what…read morehappened and how I felt that I was taken advantage of. He listened and stated that the guy was new and so they will retrain him and offered to refund me my quote fee. Thank you for correcting that and perhaps in the future I will do business with you as your managers seem attentive and empathetic. So had Daylan come out to check out my water heater as it had gone out. He looks at it and basically said it's done for (I was expecting that). I had already priced what one would cost at Lowe's or Home Depot ($700). He said he told me that there was a quote but it will cost a fee. I don't remember him telling me that at all (he says he did). He doesn't tell me how much this "fee" is. With a water heater and installation was going to be $3k, with installation and I provide the water heater $2k. I was no way going to pay for that much. Tell me why this guy hits me with a $248 quote fee! If this guy was an honest person, he'd tell me the fee up front that way I could've declined. But he took advantage of my panicked state. Please stay away, as a matter of fact, my brother could help you do repairs for far cheaper than this business. Will never call this business again.

Avoid this company at all costs. I booked a same-day appointment with a 4-hour arrival window…read morebetween 11 AM and 3 PM. Instead of showing up--or even being honest--they bombarded me with useless texts every hour starting at 1:30 PM saying they were "running late" and would notify me when they were on the way. At 3 PM (the end of the window), I get a call saying maybe they'll be here in an hour. That hour turned into four. They finally show up at 7 PM, after stringing me along all day with empty promises and excuse after excuse. But the kicker? They quoted me $2,000 for a basic water pressure regulator replacement--something that any reputable plumber would do for a fraction of that price. It felt like a bait-and-switch scam wrapped in a clown show of incompetence. Total waste of time. Total ripoff. This company has zero respect for your time, money, or intelligence. Don't walk--run away from this circus.

We contracted for this company through Lowe's for a toilet installation. They did a superb job,…read moreremoving the old toilet and installing the new toilet in record time. They were very careful to ensure that no mess was made and they hauled off the old toilet as well as the box from the new toilet. This is a first class operation. They are not happy until the customer is happy.

I can't say enough good things about this company. We got a toilet install via Lowe's, and they…read morewere the contractors that came to do the job. They said our old toilet was installed incorrectly and that some minor work was needed before they could install it (that was outside the standard toilet install). They were so nice and told us exactly what to do and what type of cement to buy to fix it. Their company came back within a day after we fixed the minor repair. With a lot of contractors, they never answer the phone, and appointments take forever. They were right away with answering and scheduling. They were professional and friendly. I highly recommend this company.

So far it has been a VERY pleasant experience. The plumber ("Dez") showed up on time and was…read moreextremely professional in every way. He was very patient with me which I appreciated because I'm 72 years young and can 'occasionally' "drift" while speaking with someone., according to my wonderful wife. That being said, Dez looked at everything and did his measuring, etc then whipped out his iPad and began to work his magic. A few minutes later, Dez presented us with his estimate and reviewed it item by item. We signed an agreement, gave him 1/3 down and made arrangements for him to return this Monday and do the work. NOTE: I RARELY go with just one bid on a project. However, due to Dez/s knowledge of what I wanted, his presentation (ie: detailed explanation of the estimate), and his overall professionalism, I did just that! Have a Blessed day! John Marchwicki

Very communicative, kind and understanding. Will use them for all future plumbing needs.read more

Our drain line for the AC was piped into the bathroom drain, overtime it corroded the metal drain…read morepipe and I had a mess. I decided to install new vanity, sink and all the under sink plumbing. They answered my questions when i contacted them and we agreed on a time. They came when promised and did a great job! I thought the price was very fair and did not charge extra for all the questions I was asking! We will definitely use them on all our future plumbing needs.

The Rutkowski owners are dedicated and so very kind with many questions I asked. Their work is high…read morequality and priced reasonably. A home inspector advised both my water heaters were missing sediment traps. Rutkowski could not understand why sediment traps were missing bc they always install them. They came by the house same day, took pictures of the water heaters to show where the sediment traps were located and wrote up a document for the inspector and myself to have on file. Fast action and Rutkowski were correct. I am always pleased with their work and I highly recommend.

It's very hard to find an honest plumber with fair prices. Pete and his team have proven several…read moretimes to be a group of plumbers who are knowledgeable, prompt to provide service within the day or day after, and with fair prices. And that is very hard to find with plumbers. Also what I love is that Pete gives you a fair set price before hand without any last minute surprises like other plumbers do. All these 4 characteristics make Elite Plumbing Solutions to be a 5 star company.

When I put out the request in Yelp for estimates on a new hot water heater and install, Pete and…read moreElite Plumbing was not only the first to respond but also ended up with the most competitive bid. I pinged him multiple times to ensure I wasn't missing any hidden cost or fees. He replied quickly and thoroughly to all my questions. The estimate seemed too good to be true plus I had also seen some mixed reviews on Yelp so I wanted to be sure I did the extra due diligence before making a decision. Not all plumbing jobs are the same and things that happened during the big Texas storm early in 2021 I had to take with a grain of salt. After confirming all the details with Pete and researching more online, I trusted him and his team with the job. As a bonus, his team was ready to start work the very next day so we got it on their schedule. Communication throughout the engagement was great. They showed up in the window they gave me. They finished the work fast, efficiently and professionally. Everything went smoother than I even expected and I was very pleased with the work and overall experience. I can't vouch for all of their services but if you need a hot water heater installed, I can definitely give them the thumbs up! I'll consider them in the future for other plumbing jobs that might spring up too.