Quick response and very friendly, quick to answer questions !!!!!!!!! Fun and friendly staffread more

For some reason my insurance wasn't coming up when I first came to FFEC and it took some time but…read moreeventually they figured it out. I got my examination and my prescription and that went well. They didn't have frames that I liked so I went elsewhere. No problem. My girlfriend and I noticed the woman who was helping us was being oddly passive aggressive but we ignored it and went on about our day. I find frames I like someplace else and the woman who was helping me get set up called to ask for help from someone from FFEC and whoever answered her was very rude to her, ended the call abruptly and made her cry. Not sure if it was the same person as before but I think I know the name of the person but I won't say it in case I'm wrong. Disappointed in the staff but the doctor who examined my eyes was very nice and professional.

Dr. Norman Kahn is the best eye Dr. I have gone to! I was very nervous to see an Optometrist,…read moreespecially since it had been several years since I had seen one. When I met him, I was instantly at ease with his relaxed, friendly and professional demeanor. I had never had to wear glasses my entire life, and now, (that I had aged a few years), it had become a necessity! Dr. Kahn did a VERY thorough exam and had found a spot in my right eye on the cornea. This apparently was not a new issue. I was completely amazed at this, considering he was my "godfather" and had been my Optometrist and the family eye caretaker ever since my father and he had graduated Medical school together in Philadelphia!!!!! I try to believe that it was due to the lack of technology that was available to them considering the times!!!! Anyway, it was addressed and fortunately was nothing to worry about. Just keep an eye on it.. No pun intended..Turns out that I needed glasses severely. No surprise to me! I was fit with a pair of great glasses that would fit my personality and that I also was comfortable with, physically and mentally. From beginning to end,I was treated professionally, with a smile, and, in a timely manner. I could never have asked for more. He had moved from his location and I had gone to Germany for a short time, so, I had lost track of where he had gone. Now I found him and I am going next week. Try him yourself, you'll never find better! I have to add this also, he has the most AMAZING Beatle Illustrations hanging in his office that you will ever see! Thank you Dr Kahn. You ARE the best!

When my former eye doctor moved and went into military practice, I thought I would never find…read moresomeone that I could trust and rely on like that doctor. I have worn glasses and contacts for over 30 years - so I have been with several eye practitioners. From the moment that I met Dr. Kahn, I knew that I could trust him. He takes all the time that is needed to carefully examine my eyes, explain the progress, discuss options and find solutions for my eye needs. I never feel like I'm on a patient assembly line - he treats me as an individual with unique concerns. He always gives sound advice but allows me to make the decisions. I could not be more pleased with the quality of the care I receive from Dr. Kahn and his professional staff.

Amanda and Sheila at A G Jefferson Opticians are fabulous to work with! Amanda helped me create…read more prescription sunglasses and clear lens glasses. I needed wrap-around sport frames to fight glare. I brought in the specialized frames from Sunglass Hut in Lynchburg. She guided me in the fine details needed to create the prescription glasses. She did what was previously deemed not possible. How wonderful it was to hear that they could create the glasses that I needed. Sheila helped with my order and kindly kept me appraised of its progress. She was wonderful to work with. I highly recommend A G Jefferson!

We were in Lynchburg for our grandson's graduation when my husband accidentally broke his glasses…read more We stopped at another eyeglass place but they couldn't help. Luckily an angel appeared telling us to go to A.G.Jefferson. We were welcomed by Sheila who looked all through their frames and found 3 different frames that his lens would fit into. In less than an hour he had new glasses to get us on the road! We cannot begin to thank Sheila and A.G.Jefferson enough!

My appointment was cancelled by this office at 4 o'clock on a Friday afternoon when the office is…read moreclosed without any explanation. My appointment was at 8:40 on Monday morning. This is unprofessional and poor patient care. I need a new prescription before I can get new contacts and I am on my last pair. For them to cancel without any explanation so close to my appointment date, no option to reschedule to the next available is frustrating. I am going to have to wait however long for the next available appointment with a different practice so I can have contacts to be able to see. Thanks wagoner, good going.

Came away from my experience feeling like the optometrist was unprofessional and rude. Very…read moredisappointed. Will not go back.

Firstly this comment concerns the Harman optical department in Forest and not the Doctor and eye…read moreexam which were very good and thorough. The issue started when I visited the optical department to order my glasses. I have good eye insurance and was surprised when the lady there started adding on various costs to my glasses order. She also added on anti glare without asking which I declined. I paid, but was not happy with the charges (little over $162). I went home and talked to my eye insurance consultant who explained my plan. I returned to Harman optical and talked to the same lady again. Her response was that the insurance phone people do not know what they are talking about and that she has been doing this for many years. I called my insurance again and told them of my charges and they said that optical are in error after checking the bill Harman optical submitted. I returned again to the same lady and told her this information. She went off to presumably check my insurance plan again. Finally charge adjusted to $45, refund check by mail to take about 6 weeks. No apology from her....nothing. Called my insurance yet again and told them what transpired, they informed me I was still overcharged $20 which they corrected. My advice for everyone ordering glasses at this location is to thoroughly verify all charges with your insurance before paying. Perhaps better to take your prescription elsewhere to order glasses.

Do not ever expect to receive your glasses if you have to have them sent off for repairs. My sons…read morehave been gone for over a year and now mine have been gone for over 4 months. They will never return a phone call. Don't ever expect them to care. It doesn't matter how many text messages or messages you leave they will never call you back. And you can't get them to answer the phone at all unless you use the appointment line.

The establishment was clean and the service was excellent The personal attention, care and…read moreassistance was excellent.

My husband and I saw Dr. Anna Farouq, OD for an eye exam and to get a new prescription for glasses…read more During the eye exam, I expressed that the letters were blurred and she assured me it was okay. I choose a frame from their office. 2 hours after the visit, I called to cancel my order because I did not like the selection. I was told I had to pay $40 in order to cancel the order. I kept the order to avoid the $40 fee. When my glasses arrived, I couldn't see any different from before I went in. So I reverted to buying over-the-counter glasses and I've been using them ever since. With medical and the VSP plan, we still had to pay $920 out of pocket. We had to pay cash before leaving her office. I regret this visit and would not recommend it. RUN FOREST RUN!!!!

Dr. Ceballos' is excellent and I would recommend her. Piedmonts' fees have increased…read moresignificantly, well outpacing the cost of living in one year. The 2 charges I had increased by 25% and 60% since last year.

Avoid this clinic. They will cancel your appointment…read more Make you wait months for a reschedule. And, give you an inappropriate prescription.

Using this service for over 10 years. Professional and friendly service . This office has always…read moreprovide me the care to monitor and maintain my eyes

Great visit with Dr. Wilson! He's always very attentive and kind. I love frame selection and the…read morestaff is wonderful.

myself and my 3 kids all went to the Lynchburg Dr and the eye exam was only about 5 min long for…read moreeach of us. Very disappointed and a waste of my insurance and yearly visit.

I have been going here for years, and the staff they have now is awful. I did not show up to my…read moreappointment because the thought of going in there made me cringe. They mess up insurance, and are not friendly at all. Also you are required to pay a 60$ contact fitting fee just to order contacts. You don't even get to have a contact fitting, and you still have to pay the 60$ day of the appointment. I am never going there again. Had awful experiences last couple of times I have been in there. I would not recommend Newman and Blackstock to my worst enemy.

I had an issue with my eye and needed to get seen. They were able to fit me in same day I called…read more All the staff were professional and delightful. I was able to get a follow up appointment that would also serve as a yearly eye exam. I needed a new prescription and found the frames I liked. My glasses were ready within a week. I can't say enough good things about my experience. You should feel confident in going here.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.