Max came out and did a thorough inspection both inside and outside the house. He patched all the…read moreentry points for a very reasonable price and set up an effective pest control system to prevent mice from returning. I really appreciate that Bearclaw lets you control how often they visit for maintenance - their initial service and follow-ups don't automatically lock you into a contract. Patty was very helpful in scheduling the service and coordinating follow-ups, making the whole process seamless. Max was incredibly helpful throughout the process. He had a calm demeanor and a friendly personality that made the whole experience pleasant. Highly recommend!

They came to my home and started a job and were paid in full on the first visit and I never seen or…read moreheard back from them again. I made several calls to the company and was told they would put me on the schedule to come back but I still haven't heard from them and its been months. Take the money and run service.

I hired this service in August 2024 and overall the quality was very poor. The work was not done as…read moreplanned. The sealant was not done adequately and now in January the mice are back in greater numbers than before. The job was never completed. The cost was $700 which I discovered was higher than other services. I do NOT recommend this business.

This man is a fraud! He will call you and set up a day and time to do work in your home. He will…read morealso ask for cash and once he gets it, he will pretend to do work and not call you back after he leaves with your hard earned money. His business license was revoked back in February of 2022. He's a scam artist! Don't fall victim to this man! https://service.ct.gov/business/s/onlinebusinesssearch?businessNameEn=j5Zj1wjL69TpOt4dRGsmmPx5ogzhvbUiozxZPSfW0%2Fkf6WbZrCTpf%2F76TjGwLE9f

Came to our apartment to give a quote for termites. Told them it's an emergency as they keep coming…read moreout of the walls. My wife, landlord , and myself have called multiple times with no response. Left voicemails, again no response. Their excuse was they were waiting on management to approve the invoice. Couldn't give us any idea of when they would return to do the treatment. It shouldn't take 2 weeks to approve something. We went with Orkin. They came out same day for a quote and coming back tomorrow to start treatment.

John was fantastic! Clean, quick and professional. He put us at ease with his knowledge of the…read moreproducts and process. We would highly recommend them to anyone!

Chuck was knowledgeable and quickly assessed and fixed (the situation - mice getting into my…read moregarage and up into the attic this past Spring). Professional and friendly- would definitely recommend!

i happened on Chuck by mistake! living in Vermont, he was the nearest herpetologist near me. he…read morecouldn't visit my site but he was more helpful than anyone I'd had experience with for this case and for a severe snake case in NYS in 2009. He was responsive, very knowledgeable, educational, entertaining.... even knowing there wasn't a nickel to be made. I would recommend this service for those near and far. Chuck certainly quelled my anxiety. Thank you Chuck, so very much. My new VT/CT reptilian ally! I so appreciate your love and enthusiasm for these creatures. keep flipping those rocks!

really happy with CatsEye service over the years. highly recommended. We had. Flying squirrel issue…read morethat was resolved, mice issue that is no longer.

Had an annual contract. Cancelled bc didn't see any change. They continued to bill me . Would…read morenot recommend. They tell you you have more problems than you do and charge a lot of money for every little thing. Would never recommend or use again. They should wear shoe covers when they come into your house.

Unfortunately, I have to update my review. I have used PestRX for several years. They were…read morerecently taken over by Modern Pest Services out of Maine and my service is no where near the level it used to be. I am not sure if this is because of the acquisition or coincidence but the professional, passionate and knowledgeable exterminator (Dan) that used to come to my house no longer does. When I bought a new house a couple years ago the owner himself came out and did my termite inspection and we had a good conversation about pests and bugs! I no longer see Dan, the days of chatting with the owner are long gone and more importantly - my service has degraded. Specifically: 1. Yesterday I called because of a fungus fly infestation in my basement. I was told flies are not covered in my contract. I'm sure that's true (didn't even bother to check). I understand regular flies that can get in when doors open, etc. - but this was an isolated infestation that needed treatment - so even though I have a paid service contract - I needed to call ANOTHER EXTERMINATOR! 2. Dan used to apply my outdoor vector service (mosquitoes, fleas and tics). I work from home so I would watch him don his suit and go deep into my yards shrubbery spraying and strategically treating, with care, to wipe out my mosquito population. Today, I have a series of MUCH younger kids come and in under 5 minutes the walk the perimeter of my yard spraying, not thoroughly, and missing swatches of bushes and land with the clear goal of getting to the next job as quickly as possible. Showing up and parking your truck out front won't rid my yard of tics and mosquitoes but thoughtful and thoroughly application will. 3. I had an episode of mice. Long story short, I caught them all on the old fashion Victor spring traps while they put bait boxes around the outside of my yard, and a few inside. They also provide an inspection report and point out things like gaps in my garage doors, a side door open in my garage and suggest home improvements rather than trying to catch the mice. REALLY? The problem with the inside poison they use is mice can eat it, and then die in your walls where you won't see or find them! The people there still seem nice, but the service is nothing compared to what it used to be. I prepay my services (indoor AND outdoor contracts), and will allow them to expire and look elsewhere for a firm that still has the local, small town feel, employs professionals and actually cares about my business and the results of their service.

We are Westport residents and hired Pest RX to take care of field mice in our basement. Jason as…read morehis team of poorly trained technicians ( a revolving door) visited our home monthl, placing and removing traps in our basement and attic and around the periphery of our home. We have a bluestone patio where we had custom made cushions on our cast aluminum patio furniture. In drawing the field mice away from our home, Jason and his team neglected to tell us that they might seek refuge in the warm cushions. We called Jason several times to discuss the matter with no response. Finally, We held back a monthly payment to get his attention! We then got a letter advising us that we were being taken to collections. After calling several more times, Jason finally called back and told us that as per the contract he had no legal obligation to tell us that the field mice might head to our cushions. We guess he didn't feel any moral obligation either. To end the dilemma, we paid for his team to pick up the traps. And, after months, We're still being harassed by his collection agency. In our opinion, Jason lacks integrity. Simply put, don't use them!

John is an exceptional professional and absolutely wonderful human being. He will take care of you…read moreand he will take care of the animals. If you care about welfare and safety of the animals, John is the only professional you should trust with your case. I live far from New York City in a mountainous and wooded area, you could say I live in the woods. It is an area with a very high animal activity. Raccoons, opossum, skunks, groundhogs, foxes all roam freely here and they are here in abundance. I have a house that use to be a cabin and while half of it now has a basement the other half barely has a crawl space underneath. I had an issue under that half of the house. Many creatures have gotten under my deck and eventually into the crawl space. There was a family of skunks living there as well as a family of groundhogs, with other creatures visiting on and off. I was particularly worried about groundhogs because of their borrowing. Eventually constant digging that groundhogs do could bring a structure down. John has devised a plan on how to exclude the creatures and to protect my property from creatures getting back inside. John has also executed the plan successfully. My crawlspace is now free from its permanent residents and from unwanted visitors. Another important detail about my case is the fact that it started late fall and groundhogs tend to go into hibernation during winter. By the time John has secure the deck and the crawlspace under the house we were not sure if the groundhog(s) were still underneath and went into winter sleep. John agreed to leave the excluders over winter and come back in spring to conclude the job. Also refused to be paid in full before the job is complete. Remarkably the groundhog came out in March, it was sleeping all through the winter. One very important thing to know about the initial quote you get from John and the total price you will pay. While there will always, always, absolutely always be some other place, some other guy who will give you a lower estimate, John will be the right choice if you want the job done right. Mine was a large job and the cost was several thousand dollars and I am extremely happy I decided to agree to Johns plan and approach. Prior to John, I had another "trapper" offer his services, and has only gotten scammed. I should have done my research and read Yelp before hiring anyone. If you are still not convinced, check out this article on John from The New York Times https://www.nytimes.com/2008/07/08/nyregion/08raccoons.html

Trapper John is the only person you should call for wildlife removal. PERIOD. I have used his…read moreservices more than once for RACCOONS and can promise you that He takes EXTRAORDINARY care with his customers and is incredibly knowledgeable. His approach is quick and he always ensures your questions and concerns are addressed as he works. He is on time and address the problem from all angles. The level of effort and attention provided by Trapper John is one of a kind and definitely in no way compares to what you get from other companies that just rush you along and do anything to get a dollar whether the issue is treated or not. Trapper John is more than fairly priced and honestly worth every penny for his work and he goes ABOVE AND BEYOND for his customers!!! I would hire him EVERYTIME!! Don't waste your money and get a wildlife control Work from some company that doesn't care about how well your wild life issue is handled and doesn't offer a POST CARE strategy to avoid the issue from happening again!