Dear Brent and Haley,…read more I hope you are both doing well. Many times I have wanted to reach out and say how grateful we are to have my mom here at Sea Bluffs. I have worked in several residential settings throughout my career: A high school boarding school, college dormitories, and group homes for people with severe mental illness. I know there are many challenges in these types of settings, but from our experience with Sea Bluffs, we (my mom, sister and I) feel like every staff experience we have had in the last year-and-a-half has been top notch. We feel like everyone that works regularly with my mom on the Care Team is so kind, thoughtful, and anticipatory of her needs etc., and we soooo appreciate it. Also the maintenance staff has been very responsive, kind and respectful in all of their interactions, and the dining staff is always wonderful! Some stand outs to me, for what it's worth are Donna, Christine, Carmen, Jay, and Martha. Again, I think everyone's great, but these folks have consistently been excellent. And Jay is literally everywhere all at once :) I truly don't know how Donna does what she does, she has been a phenomenal presence since she was hired shortly after my mom arrived here. Always smiling, always helpful, an excellent communicator, always good at problem solving, always swift acting, always going above and beyond. She is a treasure! And of course with the two of you at the helm of overseeing all the hiring and training and culture building, I'd like to send along my gratitude to the two of you as well! Thanks for everything!

We recently moved from Pasadena to Dana Point. After considering many options -- from condos to…read morehomes to other over 55 communities, we settled on Sea Bluffs. Our experience has been nothing less than outstanding. The staff has been extraordinarily helpful with every little question or need we've had. They even brought us meals our first few days while we were trying to move in and unpack! Now that's above and beyond. We live in a beautifully refurbished condo with all new appliances, carpeting and paint overlooking the Pacific. The other residents have been welcoming and helpful with tips for local services and how to make the most of what Sea Bluffs offers. Now, everyone always asks about the food. I'm not going to lie and say it's gourmet cuisine, but it's good, healthy, plentiful and with plenty of choices. On the days I don't like what they're serving for dinner or lunch I just order from their "everyday menu" and get a burger, sandwich, or salad. Similarly, the activiites are plentiful. There are exercise classes, art classes, group discussions, singing groups and my personal favorite -- water aerobics! We hated leaving our home and Pasadena but it was time to prepare for the future, get away from potential fires, and be someplace cooler. I know we made a good choice by coming to Sea Bluffs. I can't imagine any other community that would check so many boxes.

We had a horrible experience today with this company. I called them on Friday, and the initial…read morehome visit on Saturday went well. But then this company's performance went downhill from there. Steve Orta said he had a care giver by the name of Sonia Lenville lined up to arrive at our house today at 8:00AM. I called him at 8:15 and advised him Sonia had not yet shown up. He tried calling her, but no answer. Steve then called and said he would work to find someone else. My wife had knee surgery yesterday, and I had a funeral to attend today. I was running out of time On a very stressful day. Steve lives very close to us, and I asked if he would come until he found a replacement. That is the last I heard from Steve. I was left to sort out his mess with this very unreliable Sonia on my own. I would steer clear of Steve, Sonia Lenville and Healthy at Home. They are a 3-ring circus.

Healthy at Home Caregivers, went above and beyond their duties and my expectations!…read more Thank you Patricia and Sheba for making my unfortunate situation into a wonderful professional experience! Especially on a Sunday afternoon! Please feel free to use my contact information for a testimonial of the outstanding service you provided! Outstanding service!!!

I really recommend Sequoia SD to service your special loved one I spoke to Jonathan when I call to…read morerequest information because I'm looking for a FMS he was very helpful and well informed about how the program works thank you so much for explaining everything to me I will definitely hire you guys for my daughter services.

I can't say enough good things about Carol and her team. I live in West Covina and my Uncle Wayne…read morelived at Silverado San Juan Capistrano Assisted Living. So it was very difficult for me to visit him often. That's where Angel On My Shoulder comes in. They coordinated with Wayne's doctors and the facility outstandingly. I never had to worry. They carefully monitored him from making sure he had enough shirts to changes in his diet. They would visit Wayne twice a week and take him for walks around the facility. All the coordinators at Angel On My Shoulder have excellent bedside manners. Just talk to Carol for five minutes and you'll know what I mean. If I find myself in a position to be a trustee again I will definitely call them.

Working with Carol Freeborn has been a true blessing! Her care and concern benefit the client and…read moretheir family through every step of the way, during difficult decision making. I appreciate all she has to offer and the organized manner in which she provides. Thank you for serving the community in more ways than 1!

I was referred to Keyes Medical Services by a mutual friend. I was shocked how friendly,…read moreknowledgeable and professional Brian is. He was an absolute pleasure to do business with and I look forward to building a long-lasting and successful business relationship. Every time I work with Brian it's an absolute pleasure. Kudos to you Brian, you deserve every bit of your success. I will defiantly refer you in any instance possible.

Robin Miller is kind, patient, professional and knowledgeable. I will…read more recommend her to all my friends with the confidence that she will take care of all their insurance needs. You can tell by her demeanor that she loves helping people, which is the reason she does her job so well. I am very grateful to her for removing the stress I was feeling losing the coverage I had. She made it easy to enroll in a plan I feel is tailored for me. Thank You Robin!!!

I recently had the pleasure of working with Robin Miller since I was retiring and going on Medicare…read moreand needed to be guided professionally on all aspects of joining a Medicare medical plan, dental plan, prescription plan, and vision. So blessed to have Robin guide me through the whole process and help me. I highly recommend Robin to anyone looking for help since she puts you the client first and goes above and beyond to help in anyway she can. Her follow up after helping set up everything was truly amazing. Robin I want to thank you for making my Medicare transition so easy. Carol Klinger

I wanted to write a quick review of Home Instead. When my father turned 90 he was still living…read morealone but needed help around the house on occasion. Home instead helped us work with his VA benefit so he could have someone come into his home to help him a few days a week. We chose Monday, Wednesday and Friday. Home Instead was so understanding and flexible working with my father until we had the perfect match for him. Linda became almost like a relative to our family because she was so caring and helpful. She helped my dad around the house, drove him to the store to shop and provided companionship! My father lived another 5 years after 90 and I believe Linda and Home Instead were a big part of him being able to enjoy his final years. Thank you Linda & Home Instead!

We started with Home Instead for our elderly parents who were coming out of the hospital. They do…read morea great job selling themselves as the caregiving company you'd want to have for anyone who needs help. Once we signed the agreement, it went to hell in a handbasket. They sent over people who had injuries themselves, so how could they help an 80-somenthing year old if they needed stability walking or getting out of bed or bathing??? They stressed the importance of having a care plan and we worked with them to develop said plan. However, the care givers did not refer to the plan, so the things that needed to happen, such as feeding and ensuring proper hydration, did not happen. Then, they took NO responsibility for the lack of following the plan and blamed our dementia-impaired mother! Our dad came home with a small drain bag that needed emptying twice a day. First, they said they wouldn't do it, then they said they would do it, then they said they wouldn't do it. It was like a yo-yo. This all happened within the afternoon he was coming home from the hospital. We immediately had to start looking for a caregiver who could do this for us. Tracy Patton, at Home Instead was contacted and we told her the services would be ending the following evening. We already had that in place as a possibility, but we called to confirm the ending of the services. Suffice to say, she was not happy, even though we discussed this at the beginning of the contract. They just couldn't give us the service we needed. Just to be vindictive, Tracy Patton called the fire department over to our parent's house at 10:15 pm, the same evening. The fire department knocked on the door and the current caregiver, Illia, said they were sleeping and wouldn't let them in. (Thank you, Illia. You did the right thing.) What kind of person does that to an elderly couple who just got home from the hospital? What kind of company hires and keeps someone like that on their payroll? Shame on Jim Kordenbrock, owner of Home Instead, to allow this to happen and keep this person in charge of their caregivers.

Had to call the police on the caregiver and still have not heard back from anybody concerning the…read moreillegal activities carried out by her, their employee. We found out they were charging Home nursing prices for a non nurse caregiver. the caregiver carried out medical tasks that she had no license for and then destroyed our personal log book.we caught it all on video and no one at the company has ever called to remedy the problem. they have the billing department making threats but no one at the top,if there is anyone?No one is Reaching out.Despite multiple calls and complaints during the altercation,everyone lost their telephones.Months later they still can not pick up a telephone and ask what the hell happened!?!?!

HOME CARE ASSISTANCE is one of the best places to get help when needed, they make their care…read moregivers sufficient with the trainings and they really care for the clients.

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.

We have been so pleased and so thankful for the team at Right At Home. We have worked with them…read morethis year since my father's health took a poor turn (he is a Veteran and he is able to get home health care through his VA benefits). We are very grateful that the VA connected us with Right At Home. They have been kind, understanding, and flexible with our schedule. They have provided great advice about Dad's care and we have always felt secure in their guidance. Rich from Right At Home has been the caretaker for Dad for the past months, and he has been wonderful to work with - he is calm, patient, and incredibly kind to both of my parents. He ensures that Dad gets his exercises done and we all feel so secure knowing he is there to help keep Dad safe. He (and all the Right At Home team) has been a true blessing!