In a world where if you have a mold problem you can get all sorts of strange and dishonest…read moreinformation and pricing. Brian was totally honest and helpful. He is very knowledgeable and friendly. Thank you Brian, you are the best. Carl Lovit

I spoke with Brian (Sp?) on the phone. He was courteous, kind and helpful. He troubleshot with me…read moreabout the issue we are having. He answered every question I had and even though he had only heard about my situation, he was kind enough to give me a broad, but reasonable, estimate that will be extremely helpful in planning how to proceed. Thank you so much. I will definitely call for my large rug cleaning very soon. Thank you so very much. Therese

So, an impaired driver ran into the corner of our attached garage while we were on holidays. The…read moreRCMP arrived and reports were filed. Our insurance company recommended First Onsite to do the restoration. After the Insurance suggestion a contract was signed and a cheque was issued to close the file. The cheque was issued to First Onsite and to us. Then we waited and waited and waited. No communication; No work. Once in a while someone would show up, take measurements and photographs, and leave. Never to be heard from again. We forced conversations by email and phone with the company but the answers to our dilemma of not being able to use the garage, for now 3 months were platitudes and sweet words. NO Work. I contacted the insurance adjuster and cancelled the check. Their response was to say they were sorry and have learned from our experience. So, our recommendation, avoid dealing with First Onsite. It will only frustrate you!!

We moved into our new home and within the first month there was a possible water leak. Mason…read moreMascorro from first on-site reached out to us and scheduled a technician to come out and have a look. He re assured us that they would take care of the problem and make it as hassle free for us as possible so we could enjoy our new home. Mason kept great communication with us and made sure we were taken care of. He went above expectations and got the job done quick and with satisfaction. He was very helpful, friendly & professional!

Always amazing to have a clean and fresh Carpets , great value ,Very friendly and easy to work…read morewith. Thank you

Martin and his team (Chris & Omar) did an amazing job with the mold and water mitigation of our…read moreprimary bathroom after a major water leak! Martin's communication was excellent, giving daily updates. He also worked with my home insurance company and didn't put me in the middle which I appreciated. The crew was on time, friendly, cleaned up after themselves and most importantly did a great job and we passed inspection! Thank you Emerald Isle Restoration!

We recently had a hot water pipe bust in the wall between our laundry room and garage. The team was…read morean incredible help during this stressful time for us. Professional, efficient and provided top-notch service throughout the entire process. They were very responsive and on site the same day - they were knowledgeable, professional, and always on time. Kept us updated every step of the way, ensuring that we understood the process and they made us feel reassured and taken care of. The attention to detail and excellent communication made all the difference. Thank you for the exceptional work and we will certainly be recommending you to our friends and family! Thank You to the PDRS crew!

Kevin has helped us with few water damage issues over the years. He always offers excellent service…read moreand very fair prices. Highly recommended!

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

Ronny was responsive, scheduling a walk through within two days. He offered a competitive bid with…read morethorough and legally compliant practices such as testing for asbestos and lead prior to commencing work (super relevant and important for my 1955 mid century home). He came highly recommended and trusted by colleagues. I would work with him again if I ever have another mold remediation need.

This has to do with a driver you have in the morning 101 South Victoria gets on freeway. Drives…read morerecklessly from the second merging into traffic. Mindlessly cutting people off with no worry about driving a Servpro vehicle. Not only did I have to slam breaks on because of him I witnessed him do it to 2 other drivers before I exited at Vineyard and he continued. I know this has nothing to do with service you provided me however this person represents your company and know I will for sure never use Servpro if needed. Incident: August 8, 2025 Approx. 7:45am entered 101N Victoria. Next time I see him will take photo and add to post.

SERVPRO of Ventura really came through for me with their mold remediation service in my Oxnard…read morehome. From start to finish, they were total pros. They got back to me quickly, walked me through the process, and didn't waste any time getting the job done. I was impressed by how thorough they were and how smoothly everything went. I can breathe easier knowing they took care of the mold issue so well. If you need help with restoration, these guys are the ones to call!

On one of the homes that I sold an elevated mold report was generated during the buyer's due…read morediligence period. That buyer backed out of the deal and to avoid any trouble in the future the owners decided to have the mold remediated in advance. Keep in mind that in only one instance did the owners personally experience a water leak prior to this that may have caused a moisture issue, they immediately addressed it and made the necessary repairs. However, prior to the purchase which was about 20 years previous they believe that the former owner(s) did have leaks which resulted in this mold and no one was aware of it as most of it wasn't easily visible. As the owners live in Los Angeles they asked me to assist them in finding a reputable and affordable remediation company. We contacted several companies to come and take a look at the report and the areas and give us their opinions as to how to address the issue while giving the owners an estimate for the abatement. One of those companies was International Restoration Company. I booked the appointment with the professional Anabel. Hessler, from the company arrived at our appointed time and conducted his inspection of the house and using the report was able to locate all of the areas and bid on that work and two other locations that were found afterwards. His bid was the absolute lowest of all of the submitted estimates. While all of the other companies were talking about removing cabinets and walls Hessler pointed me to a code that talked about size and what alternatives that we had. All but one of the locations could be treated in a responsible but lessor manner due to the small area size. This saved the owner thousands of dollars from the highest bids. His contract was approved and he immediately started work and within his promised time frame removed all of the areas that needed removal and encapsulated where it was possible. He did this in a very professional manner with sealing the carpet, the surrounding walls and building a workspace with a thick plastic barrier. He removed all of the contaminated parts and bagged them appropriately as the guidelines demand and removed them from the premises. He used air cleaners and told us when it was safe to regain entry. Not only was he quick but his company left the home in a clean condition. He helped the owner by locating an air testing specialist to test the area where it was required and billed us only after the owners received a "clean bill of health." I must say that he and Anabel were very accommodating at every step of the way. We all felt as if we were in trusted hands with International Restoration Company. I would definitely recommend them again.

IPR helped me so much, they not only restored my home, but always kept me informed and made me feel…read moreas if everything would be ok. They treated me like family. I will forever be grateful Thank you so much !!!!!

I used SOS Mold to mitigate mold at our house when we were in the purchase process. They did an…read moreexcellent job, but they forgot one piece when they did their original estimate - and they made good on what they promised on their nickel. That is my definition of a stand-up business. I then called Chuck because I wanted some advice on radon measurement and mitigation. Chuck was more than patient and explained to me best way to go about it and figure out if I need him or someone else. Turned out I was OK, but he demonstrated professionalism and integrity and that's why I would recommend him.

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!