Very responsive. Ami (owner) was patient in answering all questions and concerns before project…read more Work done efficiently and thoroughly. Competitive pricing. Recommend highly to handle a difficult problem.

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

I really want to thank Total Restoration, especially Sean and Jeff the "Dream Team" for their…read moreexceptional work! They kept in communication with me the whole time keeping me up-to-date on the status of the restoration. Their crew was very professional, they had great consideration for my animals and the attention to detail in their work was top notch. You can't even tell that my whole ceiling had collapsed from rain damage. The dream team and crew went above and beyond in many ways for me, when they were done, they did an excellent job of clean up. I can't emphasize enough how happy I am with all of the work that they did! I would recommend this company to anyone and everyone that needs restoration work done!

From day one of Blake and Chris walking onto our property, we felt genuinely taken care of. After…read morethe devastation from the Mountain Fire, we were overwhelmed with stress, heartache, and uncertainty about what the rebuilding process would look like. Total Restoration didn't just take on a project -- they helped restore our peace of mind. Blake handled the financial and insurance side of everything with absolute professionalism and ease. I'm very hands-on and like detailed explanations, and he always took the time to walk me through every step. He worked seamlessly with our insurance company and kept everything moving smoothly, which lifted such a huge weight off our shoulders. And Jeff -- we truly cannot thank him enough. As our project manager, he guided us through this year-and-a-half journey with patience, integrity, and care. He explained everything thoroughly, brought in only the best crews, and paid attention to every detail of our home as if it were his own. His standards are exceptional, and it shows in the final result. What started as one of the hardest seasons for our family ended with a home restored beautifully and a team we are forever grateful for. If you are looking for a company that operates with excellence, compassion, and integrity, Total Restoration is it. We cannot recommend them enough.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!

after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !

This review is long overdue! A number of months ago Triton was hired by my HOA to remediate some…read moremold issues caused by a water intrusion in the foundation. The work involved ripping out drywall both in my crawl space and stairwell, treating for mold, drying out the areas, and coordinating a mold inspection. Throughout the process both Ruben and Jared were extremely communicative around timelines, processes, and also helped coordinate between the HOA, Triton, and the 3rd party restoration company so that all parties were on the same page. The entire team was professional, timely, and respectful of me and my property. They even arranged to bring in a temporary AC unit to help me get through the summer weeks while my AC was not allowed to run until repairs were completed. Although any project like this can be uncomfortable and inconvenient, Ruben, Jared, and their team did everything in their power to make it as easy and painless for me and I genuinely appreciated their efforts and highly recommend them and their services!

Jared and his team at Triton helped us from beginning to end. Top professionalism from his team…read morewith 100% customer care in handling even the smallest items that needed care and handling. If you find yourself in need of ANY remediation work Jared and his team at TRITON are a match like no other !

This has to do with a driver you have in the morning 101 South Victoria gets on freeway. Drives…read morerecklessly from the second merging into traffic. Mindlessly cutting people off with no worry about driving a Servpro vehicle. Not only did I have to slam breaks on because of him I witnessed him do it to 2 other drivers before I exited at Vineyard and he continued. I know this has nothing to do with service you provided me however this person represents your company and know I will for sure never use Servpro if needed. Incident: August 8, 2025 Approx. 7:45am entered 101N Victoria. Next time I see him will take photo and add to post.

SERVPRO of Ventura really came through for me with their mold remediation service in my Oxnard…read morehome. From start to finish, they were total pros. They got back to me quickly, walked me through the process, and didn't waste any time getting the job done. I was impressed by how thorough they were and how smoothly everything went. I can breathe easier knowing they took care of the mold issue so well. If you need help with restoration, these guys are the ones to call!

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.

The entire process was fast and thorough. Very professional. Sid made sure I understood the mold…read morereport and referred me to a contractor in my area.

Do not use them they are very unprofessional! Went to their office and they record their employees…read moreand are not friendly.

From the owner: AdvantaClean maintains a full suite of offerings for residential, commercial, institutional, and…read moregovernmental properties that make these buildings clean, safe, healthy, and efficient for the occupants. Offerings include essential services for a healthy home and business, including: mold removal and remediation, complete moisture control services, air duct cleaning, coil cleaning, dryer vent cleaning and emergency water removal and mitigation.

We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.