This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

I need an implant to replace one of my teeth. DR Shawn was great, friendly, knowledgeable,…read moreprofessional. The staff were great, friendly, polite, well informed. The Dr and his staff, answered all my questions, explained everything in detail, I had the first part done. The implant and then in 4.5 months I will be back to check the healing and get scanned for the replacement tooth.

This experience was simply amazing and more than I expected, and expected the worst and most pain…read morethat I've ever experienced. Thankfully I was very wrong and the whole process was virtually painless! From the reception, pre-OP, and even the IV placement, which they used a numbing spray so I didn't even feel a needle stick, to the actual tooth extraction, VIRTUALLY PAINLESS! The entire staff was friendly and professional! If you are ever in the unfortunate position of needing oral surgery, do yourself a favor and come here! I was referred by my dentist, who is also amazing and thankfully so is Lakewood oral!

I truly appreciate the experience I I had here. I had a coronectomy on an upper wisdom tooth, with…read morea bone graft. I stayed awake and did local anesthetic. Dr. Kim and his assistant were amazing...attentive, careful, letting me know what they were doing and what was happening. I had two follow up visits, and I didn't wait long at all at each visit. My insurance was checked and I knew exactly what my portion of the fee would be. Everyone was efficient and friendly. This is my second experience here, the first being wisdom tooth removal for my autistic son, which was perfect. I highly recommend this office for any of your oral surgery needs. I believe you won't be disappointed. I am a rather nervous dental patient, but I felt cared about and treated very well. I'm not the easiest patient because I have a chronic illness and am in my 60s, but everything was smooth and easy. Recovery went well and post-op instructions were clear. I couldn't have asked for a better experience.

My daughter needed to have an extraction on an emergency basis. Dr. Pedram and staff were…read morePHENOMENAL!! They did such a wonderful job and my daughter did not complain! My daughter is autistic and Dr was very patient and explained the procedure clearly to her, making her feel as comfortable as possible!! This place was definitely a 10/10!!! Thank you!!

I was referred to Dr. Adamous for a consultation regarding an impacted tooth extraction. The…read moreconsultation was timely, smooth, and informative. I decided to schedule the procedure and I was very pleased to be scheduled in pretty quickly. They have the option of super early appts (7am) which was really great for my schedule. The morning of the procedure everything went as planned with no delays. I was prescribed pain meds and he called me that same day in the late evening to check in and see how I was doing. I missed the call but I appreciated the message. I had some concerns about some pain I was feeling several days after and I was able to email in some pictures for him to take a look at and see if things looked normal. I was relieved to hear back and I was able to get a refill for meds. All in all the experience was very pleasant and I can see why this location has so many 5 stars. I was very happy it was in network too!

Truth? I almost didn't cross the threshold because it is right next door to a liquor store! (I…read morethought, "Do I need a drink after going here?") Fortunately, the staff exceeded my expectations! They reassured me, made me feel comfortable and answered my questions. The equipment is modern and the office is clean. I love that they have your xrays right in front of you to explain any issues!l Don't let the outside tarnish your expectation of the inside! I was pleasantly surprised and expect you will be, as well!

After sitting in their office for an hour and 15 minutes in April, they called me again to see if I…read morewanted to come back and wait in their office for another hour and 15 minutes before I found out that nobody had come to get me and I have to go home and take care of my disabled wife!!! What's wrong with you people??? $1100.00 for X-rays??? O boy!!! No way!

I saw Dr. Lew as an emergency patient for a split tooth. She and her team were wonderfully…read moreknowledgeable and caring. She made sure to do a thorough exam of my oral hygiene and other factors, to ensure the swiftest healing post-extraction. The extraction went great and the area has healed beautifully! I'm happy I was offered and chose to do a bone graft, allowing me the option of an implant down the road, should I choose. Knowledgeable, caring, and helpful as I presented my split painful tooth- in an emergency . Before taking out the unsalvageable molar, she made sure to check to my oral hygiene to be sure I would heal to the best of my ability. She did a great job carefully extracting the roots. Thus, the grafted area has healed beautifully with enough bone to place an implant. With all this attention to details, she encourages our own body to make more bone, as possible. She and her team are wonderful and kind. Highly recommend her office!

Dr. Dina Lew's STAFF is kind, knowledgeable, and professional. Dr. Dina A. Lew, on the other hand,…read morewas rude, dismissive, impatient and disrespectful. I will never go back!

Dr Rowe is awesome! I was terrified of my surgery to extract a failed root canal and do a bone…read moregraft so I can post an implant when the bone heals and is strong enough to hold the implant. Due to a rare illness I cannot have general anesthesia. My prep op visit was wonderful -- Dr Rowe explained everything to me and offered some nitrous to get through the procedure. He was super easy to talk to and was genuinely curious about my illness. So I had the surgery using the nitrous and it went waaaaay smoothly! In post op he checked the wound to make sure I was healing well which it did. Dr Rowe is everything you want in a physician -- conscientious, empathetic, and compassionate. The front office runs a tight ship too. Just overall amazing for a procedure i was putting off FOR YEARS and just dealing with the pain. Thank you Dr Rowe!

I was referred by my dentist to Dr. Rowe's office and the woman on the phone was very rude. She did…read morenot even greet me, and we were on phone sitting in silence before I finally had to greet her. They charge a ridiculous amount for a basic procedure, especially for their customer service to be lacking in hospitality. For my consultation they did not even communicate in advance that there would be an additional fee. The doctor himself was a nice guy, but still his receptionists are a reflection of him. Regardless of what you can afford, don't go here and trust these people with the safety of your mouth and health.

We came from out of town for my son's baseball tournament, and what should have been a fun weekend…read morequickly turned into an emergency when he was hit by a bicycle and his front permanent tooth was completely knocked out. As a dental professional myself, I knew how critical every minute was. I called Dr. Gorospe, and within minutes he responded, reassuring us that he would meet us at the office. He and his two assistants came in after hours just for my son. Because of Dr. Gorospe and his incredible team, my son's tooth was saved. We are beyond grateful for their compassion, urgency, and exceptional care. Thank you for going above and beyond for our family. We will never forget your kindness, and we're so thankful for everything you did for our brave little boy.

Charged $655 for CT Scan and $1900 for oral surgery. Only received dental insurance reimbursement…read moreof approximately $300!

I had such a great experience with Dr. Henna. From the moment I walked in, she was incredibly kind,…read morepatient, and attentive. She took the time to explain everything in detail and made sure I fully understood my options, which I really appreciated. As someone who's a bit older and had put off getting my wisdom teeth removed for years, I was honestly nervous--but she gave me so much peace of mind. Her thorough exam and clear explanations made me feel comfortable in my decision. You can tell she's very knowledgeable and truly cares about her patients. I'm so grateful for her help. She was amazing!

Dr. Chandra was amazing! My son was nervous about getting his wisdom teeth out and his first…read moreappointment with her put him right at ease. She has the perfect bedside manner.. allowing questions and concerns, thoroughly explaining and explaining it at his level which was appreciated. Procedure was quick and easy and recovery went as planned. Her staff was also amazing! Everyone was friendly and thorough with their job. Thanks again for making this experience, the best!!

Dr Seth is one of the best Dentists that I've ever gone too. I'm very pleased with his…read moreprofessionalism and he communicates very well. I've had a great deal of bad Dentists in the past. I truly think I've found a home with Dr. Seth Shimono! Go USC !! He's a graduate from SC too

My family has been going to Dr. Shimono for over 25 years and I even went to his dad for braces. He…read moreis highly recommended. I can't imagine finding anyone better.

Nice stuff and doctor. We had a good experience here…read more Just make sure you be aware of $50 cancel fee. Need 24 hours to cancel the appointment. I been here for years I just found out today. If you come in Saturday and make an appointment for next visit by Monday you need to call cancel by Saturday. Sunday is not open so you can't call cancel the appointment. I have never get charge $50 fees. Overall they are the best

Always a pleasant experience with attentive and friendly service. Smells nice and visually…read moreappealing for the kids to help ease the tension of dental visits.