Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

Patrick did a great job installing my new filter. I highly recommend SoBellas, ask for Patrick.read more

We are very disappointed in this company. They charged us $685 to fix the home AC and it still…read moreisn't working. They said for a mere $8,000-$10,000 dollars they would fix it and give us credit for the $685. We also initially paid them $215 up front in order for them to waive trip charges for the year. Ridiculous!

We scheduled a service call between 12pm-5pm today. At 2pm, the technician called to reschedule…read morestating that they were down one technician due to a problem with the service vehicle. I called and spoke to them advising that we could wait until after 5pm but that it would be impossible to reschedule since we are booked with patients for the next 2 weeks. The technician said that we could file a complaint with "Lowes" (it was Home Depot) and hung up the phone. In review of their review rating, I am not sure why Lowes or Home Depot are contracting with this company.

DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)

915 appliance repair responded to my yelp message very quickly and had an opening that morning…read more Manny was able to assess the problem quickly and fix it with a 3 month warranty. And he even fixed my ice dispenser. Good price of service.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

Needed help with my refrigerator, since it was making a horrible noise. I called on a Saturday…read moreright before they're scheduled to close and Gary took my call. Was extremely generous with his assistance and gave me a tutorial on the issues that might be causing noise. He was scheduled to come out to repair on Monday, however his recommendations he provided on Saturday took care of problem. Extremely responsive and very customer focused. They're my go to for any type of appliance repair.

I called Gary to see if he had a part for my Microwave. He did not have the part but he gave me…read moreseveral numbers to try for other businesses that I might try. He is a straight shooter and I will trust him in the future with any other repairs that I might need. I have been a Troubleshooter for over 40 years and I can size up another technician pretty quick just by having a conversation. This man is honest and knows what he is talking about. I highly reccomend him if you need something repaired. Have a great day!!!!!!!!!!!!!!