Well, I was very impressed with the service. They got us in rather quickly. They were good with…read morecommunicating our different options. The price was also very reasonable and worth the value. They removed the old microwave and installed the new microwave. Very efficient and customer service was great!

Outstanding service! Maurice contacted us before he came out, was on time, and did a great job. He…read moreFaceTimed me to show me what was he was doing and completed the repair in no time. He was above and beyond being fair and didn't charge us for a part we didn't need. We will definitely use Mo Appliance Repair again!

The SoBellas technician, Saul, was excellent! He was polite, friendly, and very knowledgeable. I…read morewill use SoBellas in the future and will recommend them to friends and family.

We are very disappointed in this company. They charged us $685 to fix the home AC and it still…read moreisn't working. They said for a mere $8,000-$10,000 dollars they would fix it and give us credit for the $685. We also initially paid them $215 up front in order for them to waive trip charges for the year. Ridiculous!

Unprofessional! I've wasted a month dealing with them. They…read morehad someone come and inspect the washing machine. The "qualified expert" gave us his charging fee and advised us to repair it. We did the initial payment and waited for the parts to arrived. Three weeks passed and we contacted them to know what was the delay. They canceled the service even when we confirmed by text. Then again, supposedly they reorder the parts and failed to show up. Now, it's being told the washing machine is too expensive and laborious to work. What a joke! Qualified clowns.

My wife and I recently moved to the West area of El Paso. So far I've dealt with many service…read morecompanies in attempt to fix various items in regards to appliances. When Carlos first came out to assess issues with our dryer, he very quickly assessed the problem, ordered the part and returned within a few days to complete the job. Because I liked Carlos', knowledge, professionalism, and clean work ethic, I told him I was going to request permission from my Home Warranty co to schedule Mr Appliance to assess issues with our Thermador microwave, and I was requesting only Carlos to be sent. I very easily was granted authorization because none of the techs sent out previously had the experience that Carlos had. He single handedly disassembled the oven unit, that others had hesitated to tackle. Carlos promptly assessed the issue, ordered the parts and today came over, installed the parts and now we have a functional microwave. Yeah!! I can not appreciate enough this gentleman's professionalism, expertise, courteousness and attention to detail. When he drives up, he wipes his feet, lays a pad on the floor where he lays his tools and item he's working on etc. That's very much appreciated. I'll tell you one thing, next time I need service on anything, I'm calling Mr Appliance and requesting Carlos; should he not be available, I'll wait. I like things done right, the first time.

A very knowledgable and professional technician arrived at the time scheduled and diagnosed the…read moreproblem with our LG washer. He promptly replaced the pump and checked the machine for leaks. The repair bill was itemized and the price was very reasonable.

Very friendly and punctual staff. I purchased a washer and dryer set and delivery and installation…read morehappened right on time the next day. Mr. Santos is very helpful and clearly cares about his clients. 90 day warranties and free deliveries/installations are definitely a plus! I couldn't recommend this business more.

Manny provides excellent customer service, attention to detail and a candid professional…read moreattitude!!! He was upfront and honest about a part he ordered that was damaged so he ordered a new part and now my fridge is running smooth and like new! Highly recommend!!!

Manny respond right away. I thought I would have to buy a new fridge cause mine is so old. He was…read moreable to fix it in 30 mind. The price was very reasonable. Great service

I called on a Saturday morning and they were at my home within a few hours. Fixed my dryer and were…read moresoo helpful ! Wouldn't go anywhere else for a repair. This kind of service is hard to find . Thank you so much !

AAA responded same day and was able to diagnose and repair my washer quickly. I will definitely…read moreuse them again for any future repairs.

very helpful and courteous fast service will keep coming back for all appliance repairsread more

From the owner: Used appliances sale, Repairs and sale parts read more

Needed help with my refrigerator, since it was making a horrible noise. I called on a Saturday…read moreright before they're scheduled to close and Gary took my call. Was extremely generous with his assistance and gave me a tutorial on the issues that might be causing noise. He was scheduled to come out to repair on Monday, however his recommendations he provided on Saturday took care of problem. Extremely responsive and very customer focused. They're my go to for any type of appliance repair.

I called Gary to see if he had a part for my Microwave. He did not have the part but he gave me…read moreseveral numbers to try for other businesses that I might try. He is a straight shooter and I will trust him in the future with any other repairs that I might need. I have been a Troubleshooter for over 40 years and I can size up another technician pretty quick just by having a conversation. This man is honest and knows what he is talking about. I highly reccomend him if you need something repaired. Have a great day!!!!!!!!!!!!!!

Knowledgeable and responsive. Was able to get me on schedule right away…read more Our machine is now up and running again.

Mr. Ignacio Salas picked up my washing machine on April 28 to repair it. He initially promised to…read morereturn it within two days, but that did not happen. On May 1, he informed me that it would be ready on May 5. My brother took the day off from work to wait for the delivery, but Mr. Salas never delivered the washing machine. He then told my brother it would be ready on May 8, but I still did not receive it. Mr. Salas later stated that he would deliver it on May 13, yet again it was not returned. Finally, on May 14, a friend of mine had to go personally pick it up from Mr. Salas. Throughout this entire process, Mr. Salas never communicated with me directly. We were the ones constantly having to contact and look for him regarding the status of my washing machine. Ignacio Salas 915 207-3531.

John (owner) and his employee Oscar came out to repair my commercial ice maker that had not worked…read morein 2 yr. Honestly, I had given up on it working. But John came first to diagnose the issue and said he would be back with a employee because he had to get under house where the ice maker was draining to clear the drain lines..and he needed a second person to help...the drain pipe was clogged extensively and the drain hose from the machine was clogged. They both were patient..came and evaluated what they needed...then left to get more supplies and returned after 5p with the new supplies and stayed til 8p to finish. I even called him around 5 and asked if he was sure he still wanted to come and return to finish with it being so late...he confirmed he was close to the house and on his way at 515 to finish. He and Oscar returned and made a comment thats what flash lights are for if it got later. He and Oscar were professional, happy to find the problem even with it being after hours. Honestly they both were amazing. Oscar got the machine Manitowoc hooked up while John was under house securing the drain. Never during this after hrs repair that either complained about it being late. They stayed energetic, happy and expressed thanks for the opportunity to fix the machine. Since it would take all weekend to see how it performed. .John even offered to return monday to check machine if it was not working correctly. Fortunately...it started right up and draining properly. Thanks to John's evaluation that it was never the machine but the draining system. Oscar also replaced the power panel (that needed to be changed) . He was so efficient as well. To add. In the past John has repaired my Viking refrigerator when no one else would bother because it was complicated to repair. If you are looking for an excellent Appliance repair company--we recommend Amer-Tech, owner John and his employees to assess and repair your appliance. They are honest and reasonable in their repair charge. I was actually somewhat concerned over what the final bill was going to be to consider they were here after hours up to 8 and include the previous trip in to evaluate the machine and set up a plan for repair. Their bill was more than reasonable. I recommend this company if you are looking for a company whom cares about getting the repair right the first time, as well as , showing concern for the customer with satisfaction guaranteed. Excellent 10/5

DO NOT USE THIS COMPANY! I have a warranty with Lowes and they assigned me to this company. The…read morecompany scheduled a technician to come out on December 4. He came out, stayed for less than a minute and told me I needed a new control board and heating element. He would order those and it would take a week. After a week, (December 11) I called for am update on the status. They told me the part should come in on either Thursday or Friday (December 18 or 19) and they would call to set up an appointment. On December 23, I called and no one answered the phone. Today, December 29, I called, no one answered the phone. I then called Lowes to ask for another repair company and i was told Ameri-Tech closed the case on December 8- before the part they ordered was originally supposed to arrive! The closure report said NOTHING about what was wrong with the dryer and I then had to file another claim with Lowes to get the same problem fixed. I am now stuck with a dryer that has been broken for over a month with no scheduled date for fix or even a range for when anything will be done with it- and I have a warranty! it would have been cheaper and less of a headache to skip the warranty and just pay for the repair myself. These people are TERRIBLE and I don't know how they stay in business (PS Lowes is not better. How does a company close a claim without stating ANYTHING and Lowes lets that slide?)