Wow... I'm genuinely disappointed in Andy's Frozen Custard because I was really looking forward to this treat. I ordered the Strawberry Shortcake Sundae, and baby... it was absolutely drowning in strawberry juice. Not drizzle. Not topping. DROWNING. The custard melted so fast I barely had time to process what was happening before it turned into strawberry soup. I'm talking less than a minute--no exaggeration. And honestly, I didn't even bother going back through the drive-thru to have it fixed because the ordering process was already chaotic. At the window, they kept trying to hand me the wrong order, and I had to repeatedly explain that I hadn't even paid as the young lady had handed me everything and was waiting for me to pull off. ‍ The whole experience just felt rushed and disorganized, which made the disappointing sundae even harder to overlook. Definitely not the sweet treat moment I was hoping for. read more

Andy's Frozen Custard - Strawberry Shortcake Sundae - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

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I stopped by Andy's at 3121 E. Broad St. in Mansfield today (July 16) around 1:15 p.m. and ordered a soda freeze. I was disappointed because it wasn't filled all the way to the top like they always do at my favorite Andy's in Grand Prairie (317 Westchase Dr.). I'll definitely be sticking with the Grand Prairie location from now on. They always fill the cup to the top, and I feel like I'm getting what I paid for. The Mansfield location needs to stop shorting customers. When people pay premium prices, they should receive a full serving--not a partially filled cup. Customers deserve the same quality and portion size at every Andy's location. read more

I hated Vanilla ice cream, soft serve, etc before Andy's. This place (although considered a custard) has the best vanilla ice cream ever. I love all the seasonal flavors too. Huge fan of the Key Lime Pie concrete right now. Great service as well, and very quick with multiple orders even when lots of customers. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Amazing!! Abi had great customer service last week! That girl always has a smile on her face

We just finished dinner and needed some serious ice cream. One of our buddies recommended Andy's and it was my first time, so we went. When we got there, it had a couple of people in line. The menu was in the middle of the area, but you had to order through the window. We walked up to the front area vs the drive through. The music was nice and I was jamming. The one who took my order was very nice and repeated my order which I respect. The custards were really good and very flavorful. All of them were jam packed with their respective ingredients. I definitely underestimated the large for it's size. A bit too pricey for my taste, but it's really good. read more

Andy's Frozen Custard is whipping up some of the finest frozen custards in town at this Mansfield location located on E Broad near 360. We dropped by on a weekday after 6 for a frozen treat and decided to place our order with the cashier. There is ample parking provided as well as a drive-through for quick and fast service. Upon approaching the service counter, there was a large, beautifully displayed menu with prices, detailed descriptions of the items, and pictures. We went ahead and placed an order for the pint of hot fudge brownie and 2 kid sizes of dirt & worms, which was a vanilla custard garnished with oreo crumbs and chewy colorful gummy worms. The difference between your typical standard ice cream and custard is that, according to the FDA, ice cream must have at least 10 percent milk fat and less than 1.4 percent egg yolk while custard contains at least 10 percent milk fat but must have more than 1.4 percent egg yolk. The other difference is that ice cream machines mix in more air for a fluffier product, while custard machines mix in very little air for a more creamy result. The hot fudge brownie was indeed rich and creamy with ooey gooey fudge and moist pieces of chocolate brownies incorporated in a frozen vanilla custard. The kid sizes of the dirt & worms were indeed more than a treat, and the kids were completely satisfied. The prices were fair while the quality of the products was second to none. The staff and employees were professional and eager to assist in any way to provide top-notch service. The ambiance was nice and modern, and it was perfect to hang out and enjoy the Texas summer months paired with some great custards from Andy's! read more

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I was so excited to try this for the first time today! We just finished eating and pulled in the drive thru, the guy working the drive thru was super helpful and nice, and provided great customer service. When I got to the window, the kids were all just talking inside and just standing around. The guy gave us our custards but as he handed it to me the cup or the custard itself smelled like rotten milk. It was not pleasant as you can smell it as you're eating the custard.. I tried to let it pass and kept on driving and started munching away. Then to my surprise.. I find a piece of blonde hair..... in the custard...I have long black hair, and my bf has no hair soooo... who's little blonde hair is this???? I was very disappointed and trashed the rest of my custard. It definitely ruined my day but this is the establishment it is I guess. read more

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So delicious! I might just be addicted to Andy's! My go to recently has been the Texas 2 Step, Vanilla custard blended with strawberry and hot fudge down the center. So many choices and such a great spot on a warm summer night. read more

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I went through the drive through for this location and it was speedy and pleasant. It was my first time there and I wasn't familiar with the menu so I took a little longer ordering. The staff member who took our order was patient and helpful. It didn't take long at all for the order to be ready and I was on my way. The custard was absolutely delicious and the peach pieces were fresh and crisp. Definitely recommend this place for anyone looking for something sweet! read more

Andy's Frozen Custard - Seasonal peach concrete - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Great frozen custard. They are always fast and friendly even when there are many cars in the driveway.

First time at this new location. The staff seems to be young which isn't good or bad but when I asked for clarification of a menu item the cashier looked confused so if you're like me the melted chocolate chip on the menu is chocolate fudge ( what u was told).Their ice cream is very creamy and really just fantastic. The location is very clean and I'll be going back. They have endless combinations s. read more

Andy's Frozen Custard - Chocolate ice cream with m&m's - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

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Keep'n it short and simple on #TheLatestFoodNewz The overall custard flavor is definitely delicious, however, imo I'd prefer a Vanilla Custard of a thicker consistency and not already melted. Most, if not all the items I've ordered always come out with a melted puddle on the top. Maybe that's how it's suppose to be served? Custard seems to melt rapidly than ice cream. Today was a training day event to allow staff to familiarize themselves with the recipes, process and pressure when rush hour hits. Is the Menu different?: Nope, it's the same! Prices: Moderate Taste: 5/5 Consistency: 3.5/5 (Custard is already melting rapidly as soon as you receive the product) Presentation: 4.5/5 Seating: 4/5 (No tables) Staff: Speedy, helpful, but be patient they're still learning. While the staff is helpful, quick to act & adjust, I hope they're consistent, as the other locations service has jumped off a cliff. Overall, definitely a great place to have now in Mansfield. read more

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Love this place! so good, but it comes with some time, the lines are long! Especially in the summer.

The bananas??? Don't get a banana split unless you're in the mood for a banana shit. My bananas were black and soggy in the centers. read more

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Solid location! My boot daddy is always tasty. I wish they would ask if you want it to go like the other locations rather than assume I'm going to eat and drive. read more

Can you say expensive!! We got two Jackhammers, $16 for two ice creams!! Cost more than our dinner did! The custard is good, no doubt. However I didn't care for the jackhammer, the hot fudge wasn't all the way through the ice cream. The freshly baked brownie was burnt and just taste plain bad. If I'm in the area again, I'd just go with a plain vanilla waffle cone. read more

The custard was good but the employees were not friendly what so ever! It was our first time coming so we needed some time to look over the menu but there was a sense of us being rushed. read more

this place sucks I asked for a root beer float and they gave me one little spoon of vanilla ice cream and the rest was root beer

Came here at 8 PM, it was packed with a bunch of 13 year olds who were loud but nice enough. I got a medium brownie jackhammer for my daughter. The cashier was nice and it was about $8 which I thought was a lot. It was ready in a couple of minute. It's custard over a fudge brownie and it was absolutely amazing. The flavor was just great, one of the best things I've eaten. I already want to go back. read more

Andy's Frozen Custard - Brownie jackhammer - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

It's so awesome to have an Andy's in Mansfield. They have more parking and a better layout than the Grand Prairie location, so that's a plus. Ordering was easy and accurate. Will definitely be back on those warmer winter days read more

Yummy custard! Service was outstanding. My favorite selection is the butterscotch pecan. I've tried other flavors but that is my favorite! Husband loves the chocolate malt. BTW- frozen custard is better for your blood sugar! Probably not the way we eat it with all the extra yumminess... read more

Can't go wrong with a treat from Andy's. The custard and toppings always fresh and his the spot. Worth every penny. The serving sizes are very reasonable. Won't leave you wanting more. I always order up so I can freeze the other half for later. Freezes and keeps well for a double treat without the extra trip. read more

Great service and custard was delicious! Would definitely recommend and return when I'm in Mansfield.

I am soooo glad there is an Andy's now in Mansfield. I am in walking distance. This is the custard I have ever had. I got the one with strawberry's and Oreos. It was kinda expensive. The service is amazing and quick. The atmosphere is nice as well. I think this is basically what you are paying for. I will most definitely be back here again soon! read more

Andy's Frozen Custard - Oreo mix in with strawberry's. - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Fabulous frozen treats- I aways get the snowmonster. Always friendly staff and they are FAST!

We just left a baseball tournament excited to grab an ice cream. We pull up to the menu board and see there is a new Dallas Mavs Jackhammer. A young man walked up to take our order and we asked what the blue candy is in the new Jackhammer and his reply-honestly I don't know. We said ok! We ordered a James brown with extra hot fudge and extra peanut butter, s'mores jackhammer, mint brownie, and another James brown. We pulled up to the window and gave them our code for rewards. A young man handed us an ice cream and we asked what it was...he said Jamesbrown and we asked is this the one with extra? He said I don't know straight faced. So I said we need to know as they are different orders. He said I'll tell you when the other one comes out. We were handed the rest of our order then he said the first one was the one with extra. Then he shut the window not saying thank you or have a good evening just looked at us. We pull off to drive home and there is NO brownie, No hot fudge, and a pump of peanut butter. Nothing like peanut butter and vanilla custard...So after being charged $33 for ice cream, it was wrong and very disappointing. Customer service was lacking. read more

Andy's Frozen Custard - This is supposed to be James Brown jackhammer with extra hot fudge and peanut butter. - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Always great! I love the butter pecan! The lines can be crazy long, but those kids knock it out in no time!

I have ordered a chocolate shake with extra chocolate syrup in it. I have previously taken the same thing and it was excellent, which is why i went back to the place to order again. But i did not get what usually they give. I asked the male person who handed over to me, "Did you add extra chocolate syrup, it doesn't look dark?", he replied i did add it might be some extra lumps in there. It doesn't make sense, because as shown in the photo, it is not extra chocolate syrup. I am really disappointed. read more

Andy's Frozen Custard - Chocolate shake without extra chocolate syrup. - Ice Cream & Frozen Yogurt Near Me - Mansfield, Texas

Great custard, definitely the best spot for ice cream in the immediate area. The reason for the redacted star pertains to the generally long waits and more expensive dessert. But I absolutely would recommend this to those who want some great service and delicious custard, just be prepared to wait a little longer especially if your going drive through. read more

Such a cool atmosphere! The service at this location is always awesome, smiles and great service. The desserts are delicious. I do wish the blueberry seasonal item was available year round though. read more

Our first time at this location. Service and food was awesome! Will definitely be going back.

it cost so much and they put Carmel own there nasty i did not ask for that to much no lids

I will never buy anything other than Andy's! Best custard I've ever tasted! Service is always quick and friendly. Great place to take the kids for a tasty treat. Really nice, clean place - love it! read more