They were super kind and helpful! Although they couldn't fix my car (it's a newer vehicle and it…read morewas an issue that had to be handled by a dealer), they didn't charge me for the diagnosis and were very kind in explaining the issue!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Point S is incredible! they get the work done very quickly, at a good and reasonable price and are…read morekind and give updates often. massive upgrade from the shop i was going to before. this is an honest place and is trustworthy with your vehicles!

Been coming here for years, I actually have a couple trusted shops I go too but These guys are on…read morethe top of my list. They get to the point, if you describe to them what your needing or if you know absolutely nothing about cars this is the place to come too. The team is patient, they assess what your trying to eXpLaIn, because face it.. in reality we all just want people to be good people and just give you a fair price. These guys are easy going, knowledgeable, patient, affordable and trustworthy. Take my review with a grain of salt and stop by to see for yourself.

I tried to get On the Spot renewal, but they messed up my registration, and told me the only way to…read morefix it was to go to the DMV in Farmington to get it fixed. Took up the rest of my afternoon because they didn't pay attention to detail. Save yourself hours of time and don't do On the Spot renewal here

I had my oil changed at the Jiffy Lube on 500 South, Bountiful, UT. I was told my coolant was a…read morelittle low but for $12 they would top it off for me. I declined as I had coolant at home. Guess what? When topping off my coolant myself, I discovered I WAS BLATANTLY LIED TO, my coolant was still FULL. I am sick and tired of being treated like a walking target in seeking car maintenance just because I am female. Or, does the shop lie to men as well? March, 2026. Disgusted. If I could leave a negative-star review for lying to me, I would.

Extremely quick service, very reasonable price. My new favorite oil change place.read more

Ahhh. Polite people and fast service. Went to jiffy lube to get an oil change last week and waited…read moreover an hour and left without service. They were rude when I asked them to let me out of the line. Got here and was greeted with smiles and fast service. These guys seem to be able to work and have fun at the same time. Thanks!

Big O is my go to, but I am a firm believer that a company is only as good as there employees. Jr…read morehelped me today and I was beyond impressed. See him at the Bountiful location for all your vehicle needs.

I like jiffy Lube They always have good customer support…read more Do a good job And honest So the coffee was one star But the place was five So I would give it 4 and same

Absolutely disappointed with our service here! Went in for a simple oil change, cost around 120…read morejust for that. Then we got the cabin air filter changed/cleaned, and then had our headlights cleaned. So THIS should've never happened to our car whatsoever. And if it did happen, they should've brought it to our attention before we left. So. Jiffy Lube. Your workers, under our opinion, has KICKED our glove box in, scuffed it up and now it's difficult to open. Thank you so much and will definitely be a topic with an officer if I get pulled over. We will definitely have a good laugh when I can't get my registration out quick

I've really enjoyed working with Doug. He's honest and knowledgeable and I trust his opinion and…read morework. I love that my money goes toward my repair rather than a fancy waiting room or direct mail brochures.

From the owner: Opened the shop in April 2010. read more