Andy's once again did a fantastic job on repairing and upgrading my sprinkler system. The main man handling this job was Diego Zavalata. This young man is outstanding and perfected all the water lines but more importantly set all the sprinkler zones to perfection. Would not use anyone else but Andy's! read more

Wow, it's disappointing to make a complaint about services that were inappropriate and misleading, yet the payment was processed immediately. I am still waiting on my partial refund. I will continue to follow up until this is resolved. Louise Dodd, please contact me. 214-695-9523 read more

I was scammed for work that wasn't warrant . My problem was the front lt side heads not populating Not sure if he even checked the system in the front. Bottom line system still can't be used. They agree to a partial refund of $700. CRICKETS. Andy where is my Refund. Call me 214 695 9523 Ms Dodd. I have enough IP address to leave a Review. Fool me once shame on you. Fool me twice, shame on me. MONEY scam was written all over tech face and his pad. read more

The serviceman repaired my sprinkler heads and after reviewing the location of my controller agreed to come again a week later to reposition the controller down about 20 inches. The following week the following week he returned with two helpers. They struggled to do the job of relocating the controller because they did not bring the needed tools. They needed to use my measuring rule, my hammer, my screwdrivers and my level because their first attempt they put holes in the wall that were not positioned correctly. When finished they were leaving when I had to stop them and ask them to test the system to make sure it works ok. They did and it worked. Quality of workmanship and preparation is very poor. Be on guard and pay attention to how they work if you hire them. This job took 75 minutes, they charged me for 60 minutes, they wasted 40 minutes due to poor planning and preparation. Since they charge on a 15 or30 minute block time basis, their failure to prepare and plan increases their charge for the job. -Charles L, Garland 3/13/2026 read more

Besides being a little pricy, but ALL Sprinkler repair guys are, Andy's guys were great. The tech Marco, Sean and Edward were very professional. They were a little late, but communicated they would be and I was fine with this. AS long as you communicate it major plus. read more

Huge shoutout to Cristian Arroyo and Sebastian N from Andy's Sprinkler, Drainage & Lighting! These two were fantastic from start to finish. They showed up right on time, were super professional and friendly, and immediately got to work diagnosing the issues with my sprinkler system. They explained everything in simple terms, gave me great options, and got everything working perfectly in no time. What really stood out was how much they cared about doing the job right. You don't always get that kind of service these days! If you're in need of sprinkler repairs or just regular maintenance, I highly recommend Andy's--and be sure to ask for Cristian and Sebastian. You'll be in great hands! read more

Arturo and crew were amazing. Early to appointment, quick with repairs, and thorough. Very happy with their service read more

Andy's did a horrible on my project and I can't recommend them in any way. After they emailed and direct mailed me for 5-6 years I decided to have them renovate my home's lawn sprinkler system. Looking at my final invoice, their technician replaced a section of .75-inch PVC pipe, 9 x 6-inch sprinkler heads, 2 x sprinkler valves and various other assembly / installation work. The grand total was $1399.75. Unfortunately, the technician left one of the new sprinkler heads too high above the ground, or it failed to retract properly. After mowing over that exact same spot for (literally) nine years, my mower almost immediately hit the new sprinkler head and ripped it off. Within 3-4 months, I again had a unusable sprinkler system. When I called the company, I was told that it was such an odd occurrence that there really wasn't any warranty for it. They instead quoted me around $300 to come out and replace the sprinkler head...which they had already replaced just a couple months earlier. I was severely PO'd and told them thanks, but no thanks. Within six months I noticed a large wet patch in my yard around a sprinkler valve box. It regularly appears / disappears but almost always is muddy when I mow that spot. I pulled the cover off valve box and it was full of standing water which completely soaked all the wiring. I bailed it out with a but I'm sure it will continue to flood. Again, another problem sprinkler issue I never had until Andy's overhauled my system. Based on their attitude about the sprinkler head, I didn't bother to call Andy's about it. And now, barely a year later, I had a water leak develop in my lawn next to the front sidewalk. It was leaving puddles of water of various sizes on the concrete. After putting up with it for 3-4 months, I dug up the lawn and found that one of the sprinkler had come off completely and water was periodically oozing up thru the valve. I screwed it back on and the leak seems to have stopped. For the $1,400 I paid to have my sprinkler system completely overhauled, I expected better quality work. Barring that, I would have hoped for a better commitment to warranty work. As it stands now, I'm about to list my home for sale and am looking at spending several hundred dollars on something that I already paid to have fixed. Based on my experience, I can't recommend Andy's in any way, shape, form or fashion. read more

I'm going to call Andy's to make changes/improvements to our exterior lighting. The 5 stars are for the owner who replies to reviews professionally; this shows me he cares about his business and reputation. From first-hand experience, it's tough to run a business, managing people, budgets, etc...and I like what I see so far from this company and its founder. See you guys in a few weeks. read more

Andy's always does a great job of cleaning out my catch drains in the back yard. Arturo and his assistant really know what they are doing. They assessed the situation and used a power hose to spray out the dirt and debris from the drainage pipes. Thanks, Arturo and assistant! Worth the money for routine maintenance! read more

I cannot say enough good things about Andy's ... they do excellent work and leave the area all put back together when finished. I've had several technicians and today, Samuel Garcia, did another excellent job for me. They work so hard and and are always so cheerful. I've also worked with Victor and Noe and their crews...all excellent men who care about doing a good job and have pride in their work. Andy's and their employees never disappoint and always exceed my expectations. read more

so... in the beginning Brian and his crew were great bc i was spending literally thousands of dollars.. but.. things changed when i just needed so maintenance done.. i would text and no response so i got someone else to do the work and thru were great and thought id give him one more chance and NO response. so i texted and said i was going to use another company and he said yes sorry we are busy. wow! all about money. it was rude. Happily with an other company that cares. never again will i use Andy's sprinklers. read more

I had Andy's come and repiar my sustem that had not been used in years. I was saving money and letting the yard go. I had a new timer installed, a couple of heads moved so they wouldn't get blown away by the yard guys edgers. The heads were up against the curb in the front, and the edger would eat them! After it was all done, it cost me about $800! The system runs but it doesn't work properly. I got my issues corrected. read more

DO NOT WASTE YOUR MONEY OR TIME!!! The City of Frisco does a complimentary check each year as a water conservation measure, they left 3 flags noting 2 head replacements and a leak. I called Andy's out to fix the leak - they flagged my entire yard and gave me a $1,300 estimate to fix everything. I declined everything except the leak repair - the $95 inspection included an inspection report which I never received and the flags were all picked up so we could not verify the issues Andy's noted. They came back out to redo the inspection, charged me $11 to leave the flags behind, gave me a report which has a flag on the the area that was initially repaired??? Lucas the manager was rude and did now want to hear my greivences, said he has another call coming in that he has to take. I have used this company many times for my primary residence and investment property, NEVER AGAIN!!! read more

Working with Andy's is the best overall experience I've had with an irrigation company. I've gone through a number of irrigation companies who have been unreliable in the past. At the recommendation of our lawn care company, I we had Andy's come out to run through the system and adjust the zones to cover the lawn better. We have a large system (28 zones). Transparently, the the first time they came out there were some issues I had with the work, however, after leaving a review they reached out to me within hours to hear what happened and offered to come back and make it right. I've never had a business be so willing to to do what it takes to make sure a customer was pleased with their service, and honestly, that is more valuable to me than doing it right the first time. The most important quality in a service-oriented business is trust. I am not an irrigation expert, I need to have faith that the business we choose to work with will make recommendations based on our needs and do then do quality work. Quite honestly, I'm willing to pay a premium on price for a company I can trust. Andy's far surpassed any expectations I could possibly have. They're known throughout the community for their level of service, now we know why. We've already asked them for a proposal on a future project we'll need and are glad to have finally found a business that we can trust to do regular work on our property. read more

Andy's Sprinkler, Drainage & Lighting - Irrigation Near Me - Carrollton, Texas

Hello everyone! Got a recommendation from Nextdoor about Andy's Sprinklers from Carrolton, TX. We had a leak in our front yard in November 2021 and we thought it was related to the sprinklers so we called the most "reliable" company that everyone was raving about. Turns out our issue was much bigger and we had a main pipe leak, so the Sprinkler team came in and turned off the sprinkler system. Also gave me a Work Order with details of what else can be fixed etc. and I was really glad that the team looked and worked extremely professionally. Turns out its a bait and switch. We got the main pipe fixed, and the sprinklers never got turned on as we forgot (Winter!). Now is the time that I can turn on the sprinklers, I remembered, looked through my emails, saw the Work Order, called Andy's and apparently they will charge me another 95 bucks only to turn on the sprinklers. I understand that the team has to come here and they have to charge for travel etc. but when IT IS CLEARLY WRITTEN IN THE WO that they will come back and do it (as well as Erik did mention it during our conversation), they are now nickel and diming it. Take your recommendations from Nextdoor (or Yelp) with a grain of salt. I trusted these folks, turns out I was a fool to trust these folks. EDIT/UPDATE - Thank you for the response Andy! I love the tone you took in your response where I am the stupid character in this entire sequence. Yes, we are all human, and yes, there can be miscommunication and absolutely yes that folks might make mistakes. However, I did not get your "courtesy" as such until I posted my reviews, and Brett from your team called me and straight up started the conversation that we saw your review and that is why I am contacting you. PLEASE note that I called TWICE and spoke to TWO different folks before I wrote my review. I also sent an email to your customer service before writing my review. If you are going to say that I am putting out "slanderous" accusations, please get the facts straight. I will be happy to post the pictures of the email and call logs with time stamps if you want to go down that road. I am not interested in any slanderous accusations as I don't know you folks from Jack, but love that you have taken a pretty threatening tone in your response. For folks who want to work with Andy's, I guess you are giving the exact type of response that makes you think twice. read more

Update: Andy's Sprinkler has Lukas come over to harass me about making this review. Have to tell him to leave property. Wow, check video out of him confronting me on FB, twitter, Instagram,and Next Door neighbor Stonebridge. Must be the son of the owner because no company would warrant this stupidity! These guys show up on our street - immediately start blaring music (people work from home and do not like blaring music in background, what?) and throwing cigarettes all over the road and neighbors lawns for hours. I called code enforcement to see if they actually pulled proper permits and if they can fine them for littering. Employee should read his truck door it actually shows the company name, I guess they put that there for people to call in complaints! LOL!. Wow, way to get business from others in neighborhood! Company truck #4889 read more

Had an after install issue with heads that were not operable or not covering areas and they resolved upon notification

Josh followed up on our problem and offered to make things right . Thank you for doing the right thing

I called and made appointment to fix one zone that was not coming on. The tech located Twix but said the entire valve must be replaced. I was wondering why the didn't just replace the solenoid, a $14 part, but the tech said they replace the entire thing. They then found another zone that was not working and said that valve needed to be replaced. Are these techs on commission? I declined fixing the second valve but the first valve cost $434 and now there is a leak in the front yard and I really don't want to call them. STAY AWAY FROM THESE PEOPLE!!!!!! read more

I wish there was less than 1 star. The only thing they did was get out here sooner than anyone else I called and clearly for a reason. They were nice and that's about where it stopped. I asked them to see if there were any obvious reasons we had water running out to our sidewalk from a buried over flow pop up and if they had any suggestions as to how to cure it. They checked the obvious stuff like the sprinkler heads and water usage, which all checked out fine as we already knew. However they decided to "blow out" the area of concern without consent and literally created a hole full of water in our front lawn. Their answer as to why was a $1500 repair to completely move the pipe. So .... You did work I didn't agree to ruined my lawn which will cost me every bit of $1500to fix, if not way more and suggested after I move the pipe?! Their customer service couldn't be worse. The "supervisor" on the job was supposed to come back and never did, never even called. The next level up "supervisor" asked for pictures then ghosted me. Don't ever consider using this company. They're completely incompetent and I'm convinced they were completely comfortable ruining my lawn TK try to get more $$ out of me. Had they don't nothing other than say no obvious issues and moved on no problem. But again, decided to perform unauthorized work and destroy my lawn and create a significantly bigger problem. NEVER use them. EVER. read more

Three week wait for an appointment, $1,450 bill and the sprinkler system won't turn on. When I called they couldn't guarantee an appointment for at least a week. E. No one took accountability and everyone seemed evasive. In the meantime everything burns up. read more

I received an email for previous customers to enjoy a $55 Sprinkler Adjustment Special, or whatever... basically, they would come and adjust already working sprinklers and your system for optimum performance. Yeah, when they got here, the tech told me they don't touch septic system sprinkler systems and that he recommended that I needed to replace all four (4!) sprinkler heads because they stuck above the ground a little. Well, I can't roll my eyes big enough. When I repeated to the tech that all four (4) worked (and maybe one just needed checking) and just needed to be checked and adjusted, he stared at me for a second before he realized he didn't need to do any repairs. When he told me it would be $89 (or $99, I cant remember) for the service call, I reminded him that I had an email for $55 to previous customers. He then proceeded to tell me I'd never had work done there before and didn't appear to be an existing customer ... the email was addressed to PREVIOUS CUSTOMER! True, I'd only used them once before, but come on! Anyway, they tinkered for like 8 minutes and pretended to adjust a few things before promptly collecting payment and hitting the road. All in all they spent about 10 minutes on my property (not counting the 10 minutes they spent on the phone with a supervisor asking how to turn on a septic system with sprinklers). No inspection report, no pictures or any of the reports, etc., mentioned in the ad. Just a visual inspection, and maybe adjusting the path of one sprinkler. When they left, we still didn't know if that 1 of the 4 even worked! They couldn't even check the system because they don't do that. Not sure the entire $55 should apply if half the system couldn't even be checked. I'll call someone else for sure next time. read more

I made an appt last week for today to find where a leak is in the irrigation system. My time frame was 3-5...no big deal this is typical. Although I call at 4 and she says by 4:30..Then he calls just before 5 and says 10min out. First thing opening my irrigation box, he says I ned a new handle on the turn on/off handle. Everyone else has had no problem with it. One gentleman says leak in the back because ground is still wet. The head guy comes and tells me a very tiny leak somewhere but does not know where. I told him guy in back said leak back there. I was told it would be $200 to find the leak...WHAT. I was told $99 to detect and find leak. They did nothing and found nothing. I already knew there was a leak, why would I pay for them to come tell me that???? NOT HAPPY...WASTE OF TIME read more

Andre and Jesus came to my abode today and fixed 2 problems in my sprinkler system. They quickly assessed my system and found the problemsthat I had. They then gave me a reasonable estimate which I accepted. After completion of the repairs, they cleaned up the work areas. This is my second good experience with this company and I highly recommend them. C.E.C. read more

Harrison arrived on time and repaired damage caused by landscaping company! Very professional and knowledgeable. Thank you! Will certainly call Andy's again and ask for Harrison! read more

I've held on to writing this review for almost a year, but it took some time before I fully realized that the only thing you can count on Andy's sprinkler to do is take as much money out of your pocket as possible and deliver sub-standard materials and poor quality. I spent over $1,000 for Andy's to repair my sprinkler system. It hobbled along for a bit and I ended up having to go to Lowe's to buy a few $8 parts that they charged me over $500 for. The worst part is they replaced my main 4 port valve with a couple two port valves mostly constructed of plastic. Then they capped off my 4 port valve. My yard flooded slowly for months before I realized one of the valves capped off was broken off and looks to be irreplaceable without buying the entire assembly. I had to turn off the water to the valve and I haven't been able to use my sprinkler system since late last summer. I'm sure Andy's will dispute this review. I don't really have any evidence; I never even received an itemized receipt. They send a clean cut guy out with an ipad that pretends to have your best interest in mind and then calls you outside every 10 minutes to raise the cost by hundreds of dollars. I don't want anything from them. I'll only offer some advice for those of you reading this. Find someone else that's reputable. Probably a small business owner or a handyman. It's also very learnable if you don't mind getting your hands dirty. This review has one star because 0 stars is not an option. read more

They ripped off my geriatric mother! They replaced 2 sprinkler heads and moved one line 6' over and were finished in less than 1/2 hour. The bill was over $1,000 and they didn't give my mother a receipt. The "employees" were obviously illegal aliens who intimidated my mother into signing on an electronic pad without even showing her the work. I'm furious, mostly that they would do this to a confused elderly person. I tried calling the phone number for Andy's but they conveniently had a message that they were in an " employee meeting ". Apparently their employee meetings last at least 2 hours... Edit: the "manager" finally called me back today and, while polite, gave me a general "up yours" to me and my mother. Nice written reply you gave, but there's not even evidence that you did most of the work you claim. I've seen how you treat others who complain and it's shameful. The 30% discount would still be over $700 for a job that should cost around $300 per other professionals. I'll wait for The Good Contractors List to investigate, but you are scammers who prey on old people. I'm hearing from multiple people in the areas with similar experiences of your sketchy business practices. I'm more convinced than ever that you intentionally scam geriatric people. read more

Andy's came out for a repair of our main control valve ($300 part) Took only 90 minutes to repair, $1,100 cost (attorney rates). Yard completely under water the very next day. Told that a leak we had must be coming from house, definitely not from the yard. Another $650 (with a leak detection company) to locate the leak which indeed was coming from the front yard, as suspected. I've called and ask to speak with a manager twice about the findings with no reply. Too busy getting $266 per man hour to care read more

just had 2 sprinkler valves replaced...when I called to make the appt I informed that per my control unit that the master valve was the issue and I was told $95 to come out and $65 to fix/replace the master valve. Problem ended up being 2 valves (cost online for each valve is $30) and the invoice ended up being a total of $600. Now obviously I understand that extra wire/pvc/glue (small parts) aren't free, but they also aren't expensive...I also understand that labor isn't free either, however I think $100+ per hour is beyond ridiculous. Let's not forget that they were 1.5 hours late and that is 1.5 hours after the 2 hour window given and that they didn't call to say they would be late til 30 mins after the initial 2 hour window. I called and spoke with the manager Lucas and he didn't seem to think anything was wrong nor offer to make any concessions on the price or apologize for any of the aforementioned issues. The attitude is basically that it is what it is and if you don't like it then use someone else next time. My favorite part of the conversation was after mentioning that it seems unfair that I have to pay for labor time that includes the tech calling someone else to find out how to fix the problem, that if the more qualified tech came out it would have cost even more. The tech that came out was very nice and he is unfortunately stuck in the middle of a customer and a company that isn't upfront with cost or simply doesn't care about customers or customer service. Take my advice and use another company and save yourself some money and aggravation. The following is the response I sent to the "owner " as didn't see an option to reply to his comment...and no I haven't heard back from him. Thank you for the first sign of contrition in this entire process...that apology was the only one that has been given...that being said, I would love to hear the phone recording...and it's funny how you say you don't quote price over the phone and then say that you have flat rate price that doesn't account for time or materials. The other interesting thing about that is the manager that I spoke with gave those reasons and more (time, gas, glue, pvc, storing parts in the truck, etc.) for why the replacement of a $30 part (what I could buy it for, sure your cost is much lower) cost $300. Let's talk about the signed estimate...I did sign 2 documents; however, they were both signed after all the work was done...the first time I heard the $600 was on the porch as I was signing and paying the invoice...I also informed the tech of my displeasure at the point with the cost and that I would be contacting the office the next day (as the job wasn't done 'til 8pm). As both docs were signed digitally on a tablet, I would think there would be a time stamp on it that you can see as it says nothing on the copy that was emailed. Now for the time on task and my convo with your manager...the 3.5 hours (arrived at 430pm - left 8pm) the tech was here is largely because he was constantly on the phone with a more qualified/knowledgeable tech...were he more experienced or better trained he could have diagnosed the problem faster...not that the time should matter since you are saying that the repair price is a flat rate that doesn't take time or materials into account. As for your manager, I feel that I was very nice considering the attitude I got from him...the attitude of "not my problem, that's the price" and all the BS justifications for why the price is so high and never once giving any indication of giving a shit. read more

Andy's Sprinkler, Drainage & Lighting - not exactly beautiful work...$600 hole - Irrigation Near Me - Carrollton, Texas

We used Andy's for years and, while a little on the expensive side, we were always fairly satisfied with their work. Recently, I need a repair done, so I called and left a description and my name and phone number. I think this job was too small for Andy's to bother with, I never heard back from them, and had to call someone else. I was completely satisfied with the second company, who called me back almost immediately to schedule a time. So I will move on from Andy's now. read more

Hakeem was prompt, professional, knowledgeable and reasonable. I couldn't recommend a better company or person. They revamped my dated and poorly maintained irrigation system. I got a new user friendly control box. A year warranty and a perfectly installed system. It took the time to explain it all and it came in as less than the original quote. I couldn't be more pleased. Q read more

Raul and his assistant did a detailed analysis on what was causing our sprinklers to not pop up. They found the issue and let us know what needed to happen to get it fixed. Raul walked me through the entire invoice and the warranty that comes with Andy's doing the job. I reached back after Raul and let him know that we would like to move forward...he squeezed us in and over 2 days he and his assistant worked from 5:30pm until dark and got our system up and running. I was so impressed with his customer service and friendliness. We will absolutely be recommending and using Andy's in the future and will specifically be asking for Raul! read more

2 0f your employees came out Tues to program my system. They repaired a cut line. They left without testing my system, I had them schedule Tues and Sat at 9 '00 AM. to come on. Today is Tues, Nothing happened. I paid them $252.00. Send out some one Monday that knows what they are doing. Thanks Milton Sturman 3408 Bellah ct Irving, Tx read more

Prompt response, problem fixed, good communications very pleasant technicians, they cleaned up after themselves. I will definitely use them again. read more

Andy's stands behind their work and are extremely personable. They had to come back to make an adjustment to my system and they were able to prioritize it in their busy schedule. read more

When no one else could come out for 2 to 3 weeks, the Andy's repairman came out the following day. Easily repaired it a disconnected fitting that was causing 4 gallons per minute to flood our backyard. Well done! read more

When I called for repair to fix something Andy's worked on in the past and is broken again, I was told waiting 5 weeks for a repair appointment was normal. They're also far more expensive than others. read more

We had a leak on our sprinkler valve, and Andy's was recommended by a friend whose husband is a contractor, so we felt like we were probably going to get great service. We did! Joey was right on time, TWO days after we called, in the dead center of summer...we felt so lucky just to get an appointment within a week! Joey and Esteban did a fantastic and really quick job and even suggested a really easy DIY fix I could do for a couple of sprinkler heads that occasionally are a little low when the grass gets tall at the end of the week. I will definitely be calling Andy's the next time we need service. Thank you so much! read more

Assisted with the repair of one heck of a slow leak in my sprinkler system. Andy's was not my first call to seek out the issue and resolution and in fact had to wait a few weeks because of the winter storm. The company sent 2 men (a young man named Vance and a mature Hispanic man who actually located the leak) and I am eternally grateful. It's their working together and thorough attention to detail that impressed me most. Andy's isn't the cheapest by far, (hence the 4 vs 5 star) but I always have peace of mind after trusting their technicians with my sprinkler needs. read more