I had to bring my car back because the tire was not fixed but they fixed it for not extra charge.read more

Needed to refill oil for our Audi Q7. Came, filled it in 1 min and said we get it for free?! Thank…read moreyou!

June 18, 2019 Second time using Siticar. This time I…read morerequested an exterior and interior wash for my car. Rep was here at 8:10 and took more than the scheduled time (2hrs) to make sure he left my car spruced up and looking super fresh! Always so happy with the professionalism, commitment, and courtesy extended by this specific representative. He even asked, before leaving, to inspect my car and see if I'm happy with the job done! I was! Thank you again Siticar for your services and my gratitude to this rep who always goes above and beyond to ensure your customers are happy!

Raul did such a great job on my car I am so pleased!…read more I had been nervous about using the service with its modern waterless method, and explained I am a little chemically-sensitive and worried there might be a smell from the products. Raul said he would be happy to do it the old-fashioned way, whatever I wanted! My car had been stained with tiny dots of tree sap for many months; I knew they did not wash off, and I had gotten a really expensive estimate from the detail shop at the car wash, where I would have had to get rides home and back again, as they wanted the car for at least 4 hours. Siticar came to me and actually had to spend 5 hours removing all of the spots and stains individually, then waxing. It looks soooo good - it has never looked this good since it was new and it never left my driveway! Raul was the nicest young man, and so concerned I was happy with the job. I really appreciated how careful he was. Yes, I can be picky! I have already recommended him to my daughter and some friends. And next time I need it washed, I'm calling Raul!

Great experience! Offered me a complementary inspection as well along with my battery replacementread more

I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

Everything was perfect, car came back running right, not leaking coolant any longer and the return…read moretime was sooner then projected date, which was great. Ash and other co-workers were very friendly and professional. I would definitely recommend service done at this location.

My fav place for an oil change because of all the checks they do. They're very transparent about…read morethat. There's coupons if you return or look on their website. There's the Yelp one as well if you mention it (ranges $10-$12). Total is usually $110 for full synthetic for a Honda accord. I accidentally did a brake fluid exchange twice in this past year and no one told me when I came for the visit which was kind of upsetting. That's my fault for not checking my previous receipts. Wish they checked my account with them so I could've prevented this. Basically wasted $130, but I got my tire rotation done at least. but I'm pretty sad about the double brake fluid exchange incident. I was supposed to get my transmission fluid exchange done instead based off their last recommendation. Not super busy so walk ins are easy. I live far but still come back. The prices are going up though - probably will ONLY come back for oil changes even though it's on the pricier side (hence 4/5 stars). Service otherwise has been great. The owner is the best. The mechanics are okay. I can tell the owner really trained them well.

The team at Menlo Atherton Auto Repair is truly exceptional. I had a very complex repair on my…read morePorsche that even the dealership wouldn't take on. The team here went above and beyond. They did extensive research and worked through all of the technical challenges. This was not a simple install, there were a lot of moving parts and they spent an incredible amount of time making sure it was handled quickly and correctly. The end result is absolutely perfect and my car drives like a dream. Everyone at MAAR was incredibly patient, friendly and easy to work with, but what really stood out to me was their commitment and problem-solving. That level of expertise, persistence, and attention to detail is very rare. I'm incredibly grateful for the time and care they put into my car. I wouldn't hesitate to recommend Menlo Atherton Auto Repair to anyone looking for a team that truly knows what they're doing and stands behind their work.

The guy was nice but the service was extremely overpriced ($197 for an oil change) and took a long…read moretime (had to wait 2.5 hr) Very disappointed

I cannot say enough good things about this establishment. I first used them in March of '19 for a…read moreSmog Check and an oil change on my '98 Lexus LS400 with 220,000 miles. I got a call that I also needed transmission fluid. I picked up the car later in the day. Today, again, I picked up my car after it's required oil change (yes, I don't put a lot of miles on the car.) I had asked that they give the car a "once-over," which, I was told is procedural. My invoice showed a "25-item Checklist" at no charge and my oil change. Additionally, a week ago I drove in with a flat tire. They pulled the tire, pulled a screw, plugged the tire, put it back on the car, and replaced the spare in the trunk. The Charge? $35. The owner and staff are so helpful and wonderful people with whom to work. We are fortunate to have this service in our back yard.

prices on fuel and everything else at this chevron are for ppl who like to pay as much as possibleread more

One evening my car just suddenly won't start. Luckily I was just one block away from M & R. When I…read morewalked to their shop, they actually just closed. But the gentleman decided to helped me anyway. We walked one block and he helped me started my car. I can't emphasize how grateful I am. Thank you!

I've been going to M&R Auto for more than 20 years, and my in-laws more than that. They were always…read morehonest. In fact, I came in once saying I needed a very expensive repair and they fixed it for a fraction of what I suggested. Then Dennis retired, and I believe the ownership changed hands. I bring my wife's car in last year and they said the cooling fan was the cause of overheating. I said the dealer just replaced that 3 months earlier on a recall. They insist it's bad. So they replace the new fan for a grand and I notice they kept the car for another day "for testing." When I get it home I notice there is a coolant sensor on the invoice. I'm confident they misdiagnosed the problem as the $800 fan and THEN figured out it was the $50 sensor. That's some shady shit. Of course they couldn't provide me with the bad fan so I could take it tot he dealer. In California, not returning parts is against the law. Now I need ABS work and I call and all I get is "Hello?" Like I called someone's house. I ask if this is M&R and I get "Yeah." Not what can I do for you, how can I help, just a vibe that says why are you bothering me. I start telling my problem and he says very shortly, "I can't get you in for two weeks." I'm glad they're busy, because they won't be getting my business anymore.

THANK YOU, BRIAN! I'm a regular customer and brought my car in to get the engine light alert…read morediagnosed. Turns out the catalytic converter was failing. Brian went the extra mile and determined my car was still under warranty for this (just barely)! He advised getting it into a Hyundai service center ASAP (not easy) since they need to determine the need themselves, before the warranty expires. It all worked out and now my car is getting its new catalytic converter! Yay!

I had a great first experience when I brought our Subaru Crosstrek and wanted to get my Nissan…read moreFrontier in for some preventive maintenance. Again I was helped by Sean and again it was a 5 star visit. The work was done in a timely manner, price was fair and customer service was excellent. We have three different Japanese vehicle brands in our family and I feel comfortable to have them all serviced at A+ Japanese Auto Repair! Thanks again Sean, I really appreciate the personal touch.