I am extremely pleased with the services this company provides both on-site and in office. Our…read moreon-site manager Dominique is excellent, well knowledgeable, understanding and easy to work with; she is always willing to go above and beyond dealing with all of our issues or concerns in a timely respectful manner. Kevin is superb! He is responsive and always makes sure to follow up. All of our questions, property concerns and even neighborhood challenges he faces head on and contacts us continually to ensure the problem is resolved. I can't say enough great things about Kevin and the entire company! Thank you, our experience living here has far exceeded our expectations. We have lived under several management groups and this one by far has been one of the best experiences. Thank you!

I rented for about two years, my point of contact was Siurabe. She was kind and responsive and…read morealways happy to assist. I had no renter history prior and she took a chance with me and I am grateful. The handyman was also very helpful and responded quickly to service needs. Overall I had a great experience leasing.

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Considering it being my first time truly renting, Wesley and his team were very helpful and…read moreefficient. Wesley went out of his way to make sure we were doing well during the application process. He also followed up to see how everything is going in our new place. They make sure to going over everything and answers any questions without making you feel any kind of way besides comfortable. I'm very thankful for the opportunity and I am looking forward with working with them for long term.

Wesley is amazing and so helpful! He makes himself available for questions and has lots of…read moreresources.We look forward to having him manage our property.

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

Amazing and professional experience with their services. They managed to fill a vacancy at my condo…read morein one week.

I had a great experience with NorthStar. Mel, the property manager, was so wonderful and extremely…read moreresponsive and helpful if we ever needed anything. I would highly recommend working with them!

Lived in a property managed by them for 5 years. Issues were always responded promptly and there…read morewas never an issue that didn't get resolved after one message and taken care of within a day.

I've been working with a young lady named Burkley for the last few months and she is absolutely…read moreamazing. Everyti I call her with some kind of maintenance problems she's right on it. She's very nice, respectful, very knowledgeable and always returns my calls right away. I'm very pleased with this young lady helping me.

I'm a new tenant, coming in as a replacement roommate on an existing lease, and I'm very impressed…read morewith the property management company's handling of the renewal process. Belsy and Valeria, have been incredibly communicative and helpful, walking me through every step. The background and employment verification was thorough, which gives me confidence that the company is serious about who they rent to and maintaining a good community. My experience so far has been very positive. I've heard great things about the tenant platform for paying rent and submitting maintenance requests, and I look forward to using it. I've already done my baseline inspection and reported a few minor repairs to Barkley the Maintence Coordinator, and her responsiveness was excellent, with a reply within a day! Just hoping the repairs will occur just as quickly. So far, so good! I'm excited to move into my new home and will be sure to post another honest review once the reported issues have been resolved.

A & J Property management provides a wonderful service. My tenants liked them as well. Very honest…read moreefficient and always easy to reach. Everything is documented and very above board. They even helped me work out with an issue with my lease. Highly recommend. Thank you Andy!

Called asking about properties in the area. Man I spoke to was very rude and dismissive - told me…read moreto check Zillow. Don't waste your time.

Cheryl is great and always responds to issues in a timely manner. I had an indication of water…read moredamage in my apartment and then shortly after, she sent Mark and Danny my way. They did a great job with the repair over a few days, very professional and easy to deal with!

These 5 star reviews have to be fake. I was a tenant of Louie properties at an apartment Cheryl…read moreroach managed. She is completely inept, would change the gate keys without telling me and so I missed a meeting bc I was locked outside of the apartment. Oh... and... yeah. My BATHROOM ROOM COLLAPSED INTO MY BATHTUB. That doesn't just happen folks, it's complete mismanagement of the property. Over the years I've had my parking spot taken, blocked by maintenance, hot water shut off without notice, BEES in my apt (from an infestation of the unit next to mine?), and yeah my bathroom products destroyed by a collapsed ceiling.

For Olive Tree Lane - good neighbors, nice property. However, no property manager living on…read morepremises, washing machine & dryer constantly not working, management doesn't respond to requests unless you make a big fuss. Recently everyone got a very aggressive letter regarding dog poop outside and that we were being 'watched' by a vigilant neighbor. Yet outside of dog poop they don't really take action on anything else. Can't wait to see what happens when we move out and get fleeced on our deposit!

I'll preface this review of Rose Gardens by sharing that I've lived in about 8 different apartment…read morecomplexes over the last 12 years and have paid 0 cents in security deposit. I'm very clean and thorough. The apartment manager Robin was great but I learned that you have to research the management company before living at an apartment. Maintenance was substandard, it took many requests to fix problems and they were not addressed promptly. That being said, the apartment price was very low for the area and it was a good value. If you want to live in an updated apartment your feelings may be different from mine. I had no qualms living in an apartment which, I believe, was constructed in the 1960's. I would give Rose Gardens a 4/5 since the value is high, maintenance issues notwithstanding. However, the 1/5 review is for their policies with the security deposit. If you want to have the condition check done in your presence, you have to have the apartment completely emptied 2 weeks before your move out date. I left my apartment pristine and was charged a few hundred more than I should have been. There was a bogus inspection charge, a toilet seat charge (the toilet seat was working great and had no stains), light bulb charge (I installed new light bulbs before leaving), as well as a very high curtain/window charge when the curtains were literally like new. The charges imposed were a few hundred dollars *over* the obligatory $300 cleaning fee and I strongly considered taking Barbera Management to small claims court but decided against it due to the hassle. I did take many pictures of the apartment after leaving but cashed the remaining deposit so couldn't pursue legal avenues. Moral of the story: document everything, take a ton of pictures, and read your contract very thoroughly. I'd also recommend not living at a property managed by this company.

I lived at one of the properties in Covina for a few years and the manager there, Margie, was…read moreamazing! Any issues I would have she was more than happy to help and I was always able to get a hold of her when needed. Which is rare since some managers you can rarely communicate with when needed, emergency or not. If I were to move back in the area, I would absolutely consider going back to that location because of her, she treats people like family.

They quit to raise the rent & the slow as fuck on repairs. The manager on site should be…read moreembarrassed. That's the title manage. She can't even do that. Actually get shit done when it's needed, especially when it's an emergency, always have people paper work pending at the Maintenance office.. Get a manager that's professional that's willing to cooperate instead of blaming the manager. (Patty). That she's a bitch that she makes all the Maintenance people quit.