Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

Very professional and excellent communication. Highly recommend for solar installation.read more

This is one of those reviews where (if possible), I'd give Robco Electric more than five stars on…read moretheir Solar installation / service. We did a lot of research before we pulled the trigger on Solar. We did a deep dive on leasing versus purchasing, equipment differences and post installation service. We had actually contracted with a different firm, but after we found out the sales rep misrepresented the equipment they were going to install - we cancelled. After that, we reached-out to two other companies - one of which was Robco. After comparing all of the metrics as well as the reviews, we ended up purchasing a system from Robco. From the presentation and design with Jorge, through the approval process with our HOA, to obtaining permits, they were on top of it all. We initially met with Jorge on May 12th. All approvals were obtained and Mike and his installation crew showed up on May 26th. These guys actually showed up early and worked like a well greased machine. The job was completed by mid afternoon, including the painting of conduit and solar emergency shut-off to match the stucco on my home. They even left me with extra roof tiles in case we needed them in the future. After the installation, the building inspector scheduled time to come by and sign-off on the permit. Of course, there were no problems there. The funny thing was that I can be a bit chatty and in talking to the inspector, he stated in summary that if he were were going to put solar on his personal home - or needed an electrical repair, Robco is the one company he would call. I thought that was quite an endorsement. That last installation piece was for NV Energy to come out and replace the meter with one that can export unused solar energy back out to the grid; that was done on June 18th. From start to finish, Jorge, Mike and all of the guys at Robco exceeded our expectations. We would wholeheartedly recommend them for your Solar (or electrical repair) needs.

We have had our system for 10 years. We love our solar. We wanted to make sure everything was…read morestill functioning and that we were maximizing our productivity. Our experience from beginning to end was better than hoped for. Our dealing with Chris on the front end and our tech were all professional and dependable. We definitely would do business with this company again. They don't offer an annual inspection plan but if they did we would sign up. Solar is a big investment and having someone look at it annually who know what to look for would bring tremendous piece of mind.

Green Muscle installed my solar and Powerwall on December 31st. They sold it as a single day…read moreinstall because my system supposedly wasn't complex. What actually happened was weeks of touch and go work by several different techs before the system did what I was told it would do when I signed the contract. The crew showed up on time that first day. Joseph, the lead, showed up an hour late. At the end of the shift he made a point of complaining about staying late, which was him making up the hour he'd missed, and they wouldn't stay the two hours it would have taken to actually finish. The job got left unfinished and my Powerwall got left sitting outside uncovered. They had to send a tech back out on a separate trip just to put the cover on it, and this was during a stretch when we were getting scattered showers. Before the install I told Andre, my project manager, that I didn't want panels anywhere roof vents would put shade on them. They installed two right next to a taller vent anyway, so depending on where the sun was, one or the other sat in shade for part of the day. If you're looking at a string inverter system, this matters much more than it sounds like it should. Panels on a string are wired in series, so the entire string produces at the level of its weakest panel. A single shaded panel doesn't just cost you that panel's output, it drags down every panel on the string for as long as the shade is there. That's the whole reason I brought it up before they started. They ended up having to come back out and relocate both. The backup is the part I'd want anyone considering this company to read. I never asked for anything less than whole home backup, not one time, and I signed on the assurance that my whole house would run on solar. What was actually written into the contract was partial, essentials only backup. When I raised it, nobody at the company could trace back a single piece of communication showing how that decision got made or who made it. Then after the install it came out that the solar couldn't see any load that wasn't on the backup panel, which meant most of my house was never going to run on solar the way it had been described to me. Their answer to that was an energy monitor. I spent weeks troubleshooting it before we established that it could only see half of my EV charger's draw, so it was never going to solve anything. Their next proposal was to move the charger onto the backup panel and bill me for the whole home backup that should have been scoped correctly in the first place. They had also missed my HVAC controller. So when the power went out, my air conditioning went out with it and roughly 90% of my house sat dark in the middle of the day at peak solar production. In Arizona. That is the single scenario this system exists to prevent. I also ended up running the entire interconnection process with my utility, ED3, mostly on my own. Coordinating with the power company is squarely a project manager's job, and honestly it was one of the specific reasons I wanted a company that assigns a dedicated PM to every install. Andre was AWOL for that whole process. I was the one tracking where things stood, following up, and keeping it moving. Beyond that, Andre kept telling me things were normal when they clearly were not, and nothing got resolved unless I pushed for it myself. At one point he forwarded me a reply asking for a photo I had already provided in that same email chain. When it escalated, Brett, one of the owners, asked me why I had agreed to a partial backup, which put his own company's scoping error back on me, and then told me he'd lose money covering the whole home backup because of how far out I live. Most of those trips he was counting were rework his own team created. I chose Green Muscle in part because every job gets a dedicated project manager. That turned out to be the weakest part of the entire experience. The system works now, months later, and only because I wouldn't let it go.

David, Install the 21 panel system on my roof and I have to say it is the cleanest installation I…read morehave seen yet. A cost less than the other solar companies around. Reach out to Solar Go and David will get it done

David did a great job putting bird mesh around the outside of our 32 panels on our roof to keep the…read morepigeons out from nesting under the panels. He cleaned under the panels and on top of the panels at the same time. I would recommend him to others.

Karen Beam does everything she can to help her customers. She is always there for you. We are glad…read morewe decided to have SunBeam SOLAR do our solar install.

Sunbeam Solar in Kingman Arizona owner Karen Beam fantastic place to do business Karen and her team…read moreRick Frederick with Fredericks electric got us hooked up off grid wonderful people to work with fantastic install all issues resolved quickly couldn't be more happy that after researching we chose to go with them best choice ever best place to do business

Great service and all the work was clearly explained by our technician Kyle. Thank you I will be…read moreusing this company again.

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

Esmay is a long time local family owned business. We just got solar installed and they were very…read morefriendly, professional, thorough and responsive. They explained things in detail and answered all of our questions with confidence. They were very considerate and careful while working on our home/property. From sales, to front office to installers all staff were great to interact with! Very happy with the service and love the product so far!

Recently we purchased and had installed a large residential solar system from Sun Power which was…read moreinstalled by Esmay Electric.  Unfortunately, at the completion of the installation we began experiencing difficulties when we noticed that the system was only producing about half of its performance capabilities.  In addition, due to the design of our circuit panel we were unable to utilize the full features of their mobile monitoring system. As you may well expect, I was less than happy with the situation.  I first brought my concerns to the attention of Denise Holdread.  I would like to praise how she handled my concerns as well as the two field technicians, Scott and Ralph. All three worked diligently to diagnose and resolve the problems which turned out to be a simple fix.   I sincerely praise the company's owner Greg Esmay and his staff. My solar system has met all my expectation in its performance and all my contact with his staff has been exceptional. In closing, I strongly recommend this company as being extremely reputable and the best solar choice for Mohave County.

This experience was exceptional! The company that installed my system has gone bankrupt so Tesla…read moredirected me to its trusted installers in the area. I picked Option one right at the top. Natasha was professional and very clear with communication from the start. She set proper expectations on communication with Tesla would take a week or two. The day she received the go ahead from Tesla she called and scheduled the install asap 4 days out. Later the same day they had a cancellation and were able to get everything scheduled the next day. Anthony and Jeremiah arrived at the beginning of the arrival window! They were professional, great with communication, and ready to work. I had several questions and they were prepared for all of them and super helpful. The battery removal and install took less than an hour. Naturally Tesla's update took twice as long. LOL. Still total time was under 3 hours. I have managed 100s of installers and worked in Solar, this was a fantastic expierence! Because the Tesla 3 has more storage than the 2 I asked about adding some of my Breakers to the back-up and they had options for us to do that. Obviously we Highly Recommend This Team!

Update. To be clear I have nothing negative to say about…read moreOption One Solar, at the time I was disappointed with the outcome that seemed that I was out of luck. Scott & Ivan have been working on resolving this issue that is on Tesla's end & have been keeping me in the loop. They both have been communicating with me on the progress of my work order. I really appreciate their dedication to getting things done & finding a resolution to this issue. I will update again after this is done.

Great service!!! Complicated project that took a few days. Team came out and restored my well…read morepower. Returned to do the second part of project a week later (my delay). They went to another job while I got a new pump. Then, at 3:30pm on a Friday, THEY CAME BACK! Finished everything and it's working above my expectations!! GREAT JOB!!! ALWAYS USE THEM!!

I'm telling if you guys want a company that is great go with this company they are the best the…read moreowner Wes is awesome and James does such a thorough job and service he really knows his job. We are very happy with them.