This review is for online ordering. We were in the area for a party and their ad found me on…read moreInstagram. We don't have a Rise near us, and this was 10 minutes from our hotel. Online ordering was simple enough. It was ready in less than 15 minutes. They place your physical order at the front in lockers. Your name unlocks the box. Very high tech and simple. We were in and out in a minute. The food was fresh and warm. I would compare the actual sandwich size to a McDonald's breakfast sandwich so I was glad I had ordered 2 for my husband. I had the fried green tomatoes with egg whites added on. The biscuits are pillowy and buttery soft and the green tomatoes crisp. Something different and indulgent. Must visit if you're in the area for a quick yet satisfying bite.

Tasty way to enjoy breakfast…read more We've been here several times always enjoy the food . My daughter even enjoyed the deep fried okra

The food was incredible. Here we got the medium slider and it was perfect at medium not really…read morespicy at all, which is what we wanted and we got a no spice tender for our two-year-old these are delicious. I do think they might be the best hot chicken in the 805. Everything was great. All of the band did fall apart as I was eating, but that happens with every hot chicken. The french fries were also a 10 out of 10 and crinkle cut incredible seasoning although the seasoning was a little bit spicy for my toddler so I might see if I can get them unseasoned next time another thing that really stood about about this restaurant that was the service the staff room incredible we ate outside and we got there so close to eight even stayed outside after 8 o'clock and the staff stayed and we came out several times to ask if we needed anything brought us more water or brought us to go boxes. I've never been so well attended to even when I've been sitting inside an establishment so I was very impressed. Shout out to these workers. Ambience inside is as would be expected. I like that they have plenty of napkins at every table. The only thing that can make this place better would be add milkshakes to the menu, wink wink.

I tried the chicken tender and slider combo. Medium spice level was spicy... just enough in heat…read morebut lots of spice was applied. Heavily coated more than I prefer, but some might like it that way. Chicken itself was hot and juicy. Fries were fine. Other sauces cost extra other than ketchup and house sauce. Cashier lady was nice. Like other reviews say, this location is tough in the Simi mall so I hope people find it and give it a try. Ambiance was kinda dead when I went, just like the mall.

Now that the Downtown Ventura outpost of venerable chain Snapper Jack's is closed, my visit to the…read moreThousand Oaks location last weekend completed the set for me. Three shiny taco shacks to compare. And compare I will. This is definitely my least favorite. It has similar strip-mall vibes to its Camarillo cousin, but that location feels majestic and comfortable, with a large seating area both inside and outside. Here, the inside feels cramped, and the outside feels like the outdoor seating at an old-school Burger King, and that's not a good thing. I think this place was going for the feel of the Ventura location, which is also smaller than Camarillo, but Ventura feels just right, and its outdoor seating is inviting. It doesn't help that I came here from the 23 rather than from the 101, so I don't know how this location fits into the flow of what I understand of life and business and shopping and dining in Thousand Oaks. It was definitely busy when I came, and despite my not liking this particular location, I'm glad the business is doing well. I didn't enjoy my potato tacos as much as I did last time. There was too much special sauce, and it was more watery than I remember. Also, the "combo" is a Mexican-restaurant combo, not a fast-food-place combo, so it includes rice and beans but not a drink. Chalk it up to 2026 or whatever, but this place feels very overpriced now. The people working here were kind and efficient. In general, I think this local chain is very well managed, because all the employees I've ever dealt with at all three locations on maybe a half-dozen total visits have been stellar. They keep the inside very clean, including the bathrooms, which are spotless. When I was leaving, I wanted to fill my water bottle with ice, but I didn't want them to think I was stealing soda, so I asked the woman who had taken my order whether that was all right. She said sure and thanked me for asking. Apparently, some teenagers had been bringing in their own cups and sneaking soda when they thought the employees weren't looking.

I must have been having a bad day six years ago when I wrote the previous review…read more I have since eaten at Snapper Jacks numerous times. We are more understanding of higher prices now that that is the norm. I understand that they need to keep up with costs. Anyway, we are big Snapper Jack's fans and I am sorry for my review six years ago.

The Shake Shack in Westlake Village is where a lot of the highschoolers from across the street come…read moreto hang out with their friends and grab a milkshake or two. It's in the Promenade, so it can get a little crowded since it's in a busy shopping center. Free parking is available, though, which is nice. A lot of families and kids are typically here, especially since they're open pretty late (10/11pm) compared to the other places nearby in the area. With this in mind, a lot of the workers are mainly high school students or recent graduates. It's nice coming here on late night for a milkshake, whether it's classic or a trendy limited edition one; all are great. Their burgers are smash burgers without being in your face about it, and taste better than they look. For how they look though, I don't know why Shake Shack food always looks like it's been through a mild depression, although they're good tasting for looking a little sad. Their fries are pretty unique when it comes to fast food claiming their shapes, like Chick-fil-a with the waffle fries or In-n-Out's style, and are more like a crinkle cut. Shake Shack also sells hot dogs! I feel like this is something they don't promote and haven't promoted as much in recent years, but are slowly leaning more into it. (Please do!) The only thing that was a bit annoying was selling hot dogs, but then not being able to order much on it, like ketchup, mustard, and relish. They had a ketchup dispenser, but then only mustard plastic packets, and NO relish what-so-ever. However, I feel like with a bit of cleaning up, they could definitely boom more in that category of their menu. It's just a bit inconsistent at the current moment.

We ate here last night for the first time in a while . We were sort of shocked that we were the…read moreonly ppl there. It was 6:30 on a mon eve.. empty! I got the veggie burger and my husband got 2 of the crispy chicken sandwiches . It was SO BAD. My veggie burger (that I've had multiple times in the past and enjoyed) was TINY.. the bun was still very cold maybe frozen? in the center, the cheeses wasn't melted . It looked like something you'd get at a hospital cafeteria ( no joke). My husband's chicken sandwiches were stringy and tough . We were both like " wth???" Not sure what happened to this place.

Excellent service. The lady working made great suggestions for our first time there…read more My combo plate with tri-tip and pollo was plentiful. The salsa and potato salad were spot on. Took home enough for another meal. My niece loved her combo burrito and ate every bite. She was surprised how flavorful it was Wi definitely go back to try more of the menu. The pollo was 100% better than El Pollo Loco and the sliced thin tri-tip was so juicy.

We love this place! We phone in an order, pick it up 10-15 minutes later. It's so fresh and…read moredelicious every single time. We have been going here for years and it never disappoints. The restaurant itself is always clean and the decor fits the restaurant. Only thing is I really wish they had an air conditioner for the employees. I feel bad for them it's so hot because they are grilling all day.

Urban Cafe is one of my go to spots to pick up a quick lunch on the go! My favorites are the…read moresouthwest chicken salad, and pesto, sun-dried tomato, chicken sandwich. I love their iced tea as well and sometimes I even get a freshly baked cookie for dessert! The service is always friendly and quick.

I love Urbane Cafe tofu sandwiches! They have tofu banh mi & sweet chili crunch tofu options -…read moreawesome for a vegan lite person such as myself. You can add or subtract any ingredients that you prefer on the app. Today I ordered a sandwich with a substitution for the sauce & they called me before making it to be sure of what I wanted! Such good service & so kind!

Each time I go without a doubt l receive great customer service. I go different days, times and…read moreeach time has been an amazing experience. They are always super sweet, friendly and very helpful while taking your order or when they are handing you your food. Love this location.

1star because I had too. I haven't been here in a while and will never again. 16.57 cents for a…read morechili cheese dog and chili fries that were so disgusting I brought it home and threw it in the trash. MY GOD what happened

Shout out to the quality, customer service and food at this location! I believe this is the best…read morelocation in Ventura County. They're always consistent with top-notch customer service. No matter how crazy, hectic and/or busy, this location consistently delivers quality all around.

The food is always hot, fresh and dependable. Order was correct and enough options to meet any…read moretastes. Service is personable and friendly... I appreciate their drive through processes... Very efficient. We didn't go inside this time, but appreciate the cleanliness of the outside of the restaurant and know from past experience that the inside is great for families or groups. Our grandkids love the play place too!