Cat Owners - Dr. Tannaz is a Cat Owner vet herself and knows all about cats !!…read more i've been other places where it feels like they deal less with cats. Even this vet was mostly seeing dogs today. But they have a clearly dedicated Cat Room with Feliway, Treats, and even a cat wall picture to let you know it's a cat room. Very nice staff and very helpful. Everyone treated my cats with kindness. They did take them in the back for bloodwork. The Dr. spoke as if she did bloodwork, rather than a nurse. Nurse was very nice and made my cats feel comfortable. I thought they were the Dr. at first, they felt knowledgeable as well.

I took my Yorkie there yesterday, Tuesday, May 5th, 2026, and the customer service was outstanding…read more My dog pooped on the floor, the staff wouldn't let me clean it up, they did it for me. I was quite embarrassed. The Dr was patient, explained everything to me, and gave me medicine to stop her from scratching. She hasn't scratched herself today at all. This clinic will definitely be my "go to" place moving forward for my dog's needs. All I can say is "thank you"! The prices are reasonable.

The team at Gateway Veterinary Hospital have been nothing but professional and accommodating to my…read morefamily and my pets needs. Dr. Dean Jones take time to know your pets all while treating them with the utmost care and the reception staff was very helpful, friendly and professional. I wouldn't trust my dogs with any other hospital in the area. This place is truly something special and I highly recommend Gateway Veterinary Hospital!

I have 3 dogs, this is the only vet I use! Lisa is amazing! They always take such good care of my…read morebabies even my almost 90lbs hard to handle pup with major anxiety! You can tell they really care about your fur babies and put their needs first!

I am writing to express my extreme disappointment with the care my pet received at Tigertown…read moreVeterinary Hospital. I took my dog in for a checkup, and the vet told me that my boy had an arrhythmia. She then told me that she didn't feel comfortable prescribing him medication until he was seen by a specialist. Totally understandable! After the vet left our room the vet tech came in with her as they were discharging us. The vet tech said that Dr.Cain should start us on a heart med. I was very concerned about this, as I had never heard of a vet tech prescribing medication. But the Dr.Cain just kind went along with it after the vet tech brought up that "it wouldn't hurt" Mind you I asked if I could record the findings as I tend to miss things that are said so I have ALL of this recorded. I called the next day after my dog had serious side effects and to to ask about the medication. The receptionist put me on hold and talked with the owner. She came back and said that Misty (the owner) said to NOT give that to him as it would not give us clear results when we got in with the cardiologist in a few weeks. I am very upset that my dog was given medication without a proper diagnosis. NOT EVEN DIAGNOSED AND THEY ARE GIVING OUT MEDS. In addition, the receptionist was very rude and unpleasant. She made me feel like I was an inconvenience when i just have my pets best interest at heart as I should. I would not recommend Tigertown Veterinary Hospital to anyone!

I have been taking my rescue felines here for five years. I have always been treated well by all…read morethe staff and my cats have received good care, even my monster Liam, who is very difficult.

Great vet! Took up time with the dogs. Brought them in on a Saturday to get medicine. Have gone to…read morethem over the years.

What wonderful and accommodating folks, they've always been so kind to us and our pets over many…read moreyears. Dr. Sharp and his Team are the most caring people and have been there for us during some really desperate times with our animals including lighting the candle for them. As long as I'm able, I'll never go anywhere else!

We have been taking our pugs to this clinic for the past six years and, until recently, have always…read morebeen satisfied with the care they received. Unfortunately, our most recent experience was very disappointing. One of our pugs had been suffering from diarrhea for three days, so we brought her in seeking medical attention. We were informed that no veterinarian was available at that time. When we asked when a doctor would be available, we were told there would be one in the office that afternoon, but there were no appointment slots available. We then asked about scheduling for the following week and were told there were no openings then either. She was very rude and inconsiderate of the situation. In addition, we noticed that the clinic has significantly increased its fees. According to the pricing posted on the door, a walk-in visit now costs $90.00, and several other fees have also increased. As longtime customers, this experience left us feeling that the focus has shifted more toward generating revenue than providing timely care and support for loyal clients and their beloved pets. When a pet is sick, owners want to feel confident that their veterinary clinic will do everything possible to help.

CORPORATE GREED OVER AN ANIMAL'S LIFE: Deceptive Staff and Cruel Reneging: Please, if you love your…read morepet, stay far away from Opelika Animal Hospital. After taking over $20,000 from us to care for our 7-year-old Pitbull mix, Excel, over the last four years, this corporate-owned clinic left him to suffocate on their floor because of absolute greed and staff deception. Our dog was in severe, life-threatening respiratory distress-wheezing, coughing violently, hacking up foam, and unable to stand. We have nationwide insurance through PetsBest that covers 80% of his care, which includes an emergency direct-pay hardship form that wires the covered balance within 3 to 5 days. For weeks, the front staff neglected to send our dog's historical files to the insurance company, lying about the dates they sent them and telling us it was too much of a 'hassle' to fill out.When we physically carried our limp dog into the clinic today, the veterinarian looked at him, heard what her staff had put us through, and promised us on her word that she would accept our insurance form and treat him. Wiped out financially, I scraped together our last pennies, and my mother selflessly provided the remaining 20% co-pay ($125).Minutes after paying, the doctor called us back, sounding incredibly nervous. She reneged on her medical word. She admitted that the clinic was no longer run by locals-it had been bought out by a corporation, and her corporate payment director was refusing the insurance form. They demanded the full balance completely upfront, handed us useless medication we already owned, pocketed our last $125 for a 2-minute 'glance,' and forced us to wheel my suffocating dog back out to the car.They do not care about animals; they care about corporate margins and profit quotas. They left a suffocating dog to die because signing a piece of paper for verified insurance funds was a 'hassle.' Run the other way and find a local, independent vet who actually remembers their oath.

I can't say enough good things about this vet! My large 100-pound pitbull was neutered, and I was a…read morebit nervous because he's a big dog and a pitbull -- but the staff treated him wonderfully. Everyone was so kind and professional. We ended up coming back a few days later because he licked his incision open, and they were amazing -- listening carefully to all my questions and concerns, explaining everything, and making us feel completely at ease. The girls at the front desk were so sweet, too. Thank you for taking such great care of my boy!

Yup its me again,,,first thing Dr.Carroll did was give "Schatzi" a steroid shot and antibiotics,…read moreone thing you never even mentioned NOT ONCE,She had a fever,when you checked her temp u said it was high,I mentioned that was odd so u decided the thermometer was not good u checked her again and said it was normal?? Yall need to get your ducks in a roll,she is 8lbs, DO u really care?! I will continue to let people know,how she almost died over doing to many things while in surgery,and like a dumb AZ, I went right back to your establishment. I really didn't think something would happen again,I trusted you with my baby.Only to put her thru hell,and then take my hard earned money.GET YOUR CRAP TOGETHER BEFORE YOU ARE SUED FOR NEGLECT.

I love Dr. Mitchell and his son, they took care of my dog as a walk in and I was greatful. The…read morefront desk lady is very friendly. The older lady that is the nurse in the back is cold and rude. She is snarly and makes smart comments to you. Even though I love the vets I will not go back there due to that reason. She never looks like a happy person and her uncalled for comment are just crazy. She had been there a long time she should know better and I am not the only one who says this.

They're still not letting people into the office so they expect you to leave your pet in a hot car…read moreand go to the window and pick up and return paperwork. Apparently, they think the clients work for them. The support staff is rude. I ended up leaving the second time they wanted me to leave my cat in a hot car, should have left the first time. Horrible experience.

Awesome Vet. Timely service. Cares about the animals and the humans who come with themread more

waited there for our appointment for over an hour and never even got seen. Said there were 3 vets…read morein the office today and ONE was busy with a case and that placing our dogs with another vet is not how it works.