This is a LONG review but if you are questioning whether you should go here i highly suggest you…read moreread it; I brought my 6 year old Chihuahua in on 01/05, first off they contacted us first to ask if we would like to take advantage of the free first exam coupon and got us an appointment literally for 1 hour later. The timing was impeccable. Second, once we got to VCA Valley we were greeted by very welcoming receptionists who got us checked in immediately, we were seen within 10/15 minutes of getting there by a vet tech named Alex, and brought to an exam room. he was amazing and went through all the notes the call center employee noted, we explained Daisy's full history, he checked her vitals and was so gentle with her as she was very nervous. Then we were shortly seen by Dr Zatlow (spelling may be wrong but i know they refer to her as Dr Z!) and she was very compassionate, she listened attentively, she gave us a thorough explanation and examined Daisy accordingly all with us present in the exam room. She stated all her concerns and then laid out a treatment plan for us that fit within our budget (as we were facing some financial difficulties at this time) Alex did a phenomenal job of explaining CareClub to us and the advantage of using that plan to minimise the up front cost for Daisy to have blood work done. They also refilled her prescription for her valley fever medication and seizure medication AND sent us home with a steroid for her autoimmune disorder. The next day i contacted them again to schedule her blood draw and i expressed to them i wanted to keep her appointments with Dr Z and her team and they fitted me in with a blood draw for the following day at 11AM So 01/07 we went and got her blood drawn, they again greeted us very welcoming, they got us into an exam room within 15 mins, they checked her vitals again and took her back for the draw which took no longer than 15/20 mins. We spoke with Dr Z again and she spoke to us further about what our focus is and what our next steps will be. They informed us that the blood samples would be sent out that night and we would get the results by the weekend, this visit again was very informative and we left very satisfied with the care Daisy was given. The unfortunate part of all this, was that my dogs health took a pretty rapid decline, this was no ones fault other than the relapse in her condition was working rapidly and she was showing very bad signs, we contacted VCA valley that same night (01/07 around 9pm) and we were told we would receive a call from the emergency techs who would triage her via phone to tell us if we needed to bring her in or not (and this triage call is of no cost to us, it is not considered an exam so there is no fee). This visit was the longest of all of them, Daisy was taken back immediately and in the back for about an hour before we got taken into an exam room. after Megan spoke with the Doctor the Doctor then came to us (i do not remember this Dr's name but she was also very kind, compassionate and thorough in all her explanations) she outlined the severity of Daisy's symptoms and the extent of the care that she would need and the risks involved, and after a lot of discussion with my partner we decided it was ABSOLUTELY in Daisy's best interest to let her sleep peacefully. And although this was such an unexpected decision and it absolutely broke me to do it, i NEVER felt pressured to do this, Megan the vet tech and the Doctor did not force me to do this, they gave me every option possible. They got her comfortable, They brought her to me and gave me and my partner time to say goodbye, i had decided i didnt want to be present while they put her to sleep as it was just too hard for me. Megan the tech stayed with me in the lobby while i waited for my boyfriend to come out the exam room. She was sleeping eternally at 3am on 01/08 The paperwork was easy, i signed and picked out the urn for my baby, due to our financial situation we signed a "promise to pay" for me to pay over the next week so i could get her ashes back. It was all very simple and affordable and they are working with a timeline that fits my pay schedule. I just have to end this very long winded review that the specific drs and techs that we saw were absolutely amazing, i would recommend trying to get appointments with Dr Z and her team if you can, Im happy that they even gave my baby a chance to try and treat her condition, her health just declined so rapidly and that was no ones fault. Thank you VCA for giving my girl a chance, it gave me a few extra days to love on her before letting her rest with dignity and peace.

This place cares more about money than the wellbeing of your animals, go ANYWHERE ELSE…read more I went in to put my 21 year old cat to sleep. She had bad anxiety around people that she didn't know but trusted me completely. They insisted on taking her into the back room and doing a wellness check on her without me. They also stuck a thermometer in her ass in front of me to document her temperature while she was in pain and was literally there to be put down peacefully. I didn't like how they were forcefully separated us so I left with my cat to go somewhere else so they charged me $350 for an "exam fee" When I protested they held my cat until I submitted payment. My cat was in pain and I didn't have time to go back and forth with some ignorant receptionist so paid them and went elsewhere. I wouldn't go here if it was the last vet on earth. I should've got police or lawyers involved The more I think about my visit here the more it makes me sick RIP sweet kitty, you didn't deserve this in your final hours

Great service and super clean the service was friendly and I was offered carbonated drinks, water,…read moresnacks, coffee, and a phone charger

I brought my dog here because she'd had bloat about a year and a half ago and she was vomiting and…read morehacking, so I was concerned about recurrence. I called VEG from another local emergency vet service (a national urgent care vet service located in Oro Valley) that was simply geographically closer but I'd been waiting at for 45 minutes without being seen. VEG said ok we'll see her on entry, and when you get here, let them know you already have a chart on file. As soon as I brought my dog through the door, they greeted her with a team of physicians and support staff. They were RIGHT on the situation IMMEDIATELY! With empathy, knowledge, and skill. No joke - start to finish, probably 15 minutes total from my entry to the diagnosis, treatment, and release. I was thinking this will take easily 2-3 hours here, but not at all. Yep, I got an initial diagnosis within one minute saying 99% sure it's not bloat this time but would recommend an x-ray to be certain; and more diagnostics if you want after that. Not that it's about the amount of time it takes, but that aspect wildly exceeded my expectations! But the QUALITY of care, the treatment of both my dog and me by the staff, my comfort level with the facility, they were all absolutely outstanding! So then they did the x-rays, officially ruled out bloat, and I even got a bonus look at the heart and lungs as well from that x-ray and found no issues and that's great for a 12.5 year old dog! That was a BONUS diagnosis when the sole goal of the visit was to simply rule out bloat. All done with skill and empathy! I used VEG for the bloat surgery for this same dog and I've used them in between then and now for other dogs as well. So I can say the level of service is consistently excellent. That surgery changed our dog's life and ours. She's lived her best life in the year and a half since then and it's had a positive impact on our entire pet household. Let's just say VEG was QUITE the opposite experience from the other emergency vet. I've never felt so valued and appreciated as a client. VEG stands on its own for superior customer experience but when you contrast it with the experience I had just a few minutes earlier, it stands head and shoulders above any other emergency vet.

So helpful and cheap truly amazing place. Saw me super quickly and helped me. Only charged me 200…read morefor everything.

absolutely the best and most professional vet I've been to in Tucson. worked with poison control to…read morediagnose my cat's sudden illness. I would not take my pet anywhere else!

They treated our young puppy as family. CharlieRae had regurgitated several rocks (witnessed) and…read morewe were worried that she might have ingested more.She was lethargic and excessively drooling and not eating at all so we decided to seek emergency vet visit. Sure enough she had swallowed several large rocks and they would be too large to pass. She had surgery on stomach and small intestine to remove them. The staff was very friendly, compassionate, and patient with us and took outstanding care of her during this time. We can honestly say that they saved her life by operating on her. We are forever grateful for the care and support she received here! Our puppy has since recovered and we are truly blessed

My small foster dog is as fed a few raisins on Christmas. We didn't want to risk potential toxic…read moreside effects so we called around to see about wait times. Civano was able to see us right away and he successfully threw up the raisins. We were in and out within an hour. They also provided me a spare towel for the car and he expressed his anal glands when throwing up. Everyone was super help and nice.

What an A+ urgent vet care experience…read more I found the spot through reading reviews here on Yelp. Unfortunately, my late, sweet angel of a Bichon Frise has recently passed, however it was extremely helpful to have brought her here to this facility to understand more in depth the severity of her medical issue. Not only is the staff here so friendly and empathetic, they are also punctual, efficient and very honest. My dog sitter ended up taking my dog here one night while we were out of town to deal with her chronic vomiting. The vet caring for her that evening spoke with me directly over the phone to go over treatment options. I thoroughly appreciated her honesty. I ended up having to take my dog back here one night a few weeks later due to the vomiting starting up again and her primary vet also suggested what she's going through needs to be handled at an actual animal hospital. This second visit was just as efficient and also they were kind enough to waive certain fees due to us returning back to them in such a short amount of time. I also like the fact that we're able to use payment plan options via Affirm. That was extremely helpful for me during this previous emotionally tumultuous season. Overall, great urgent animal care location. I highly recommend them.

My dog died at VEG. On Christmas. So pretty much the worst #$@# day for me, as it was completely…read moreunexpected. He'd had a full check up within weeks and actually was at VEG about a month before for an unrelated GI issue. We had unfortunately been to several other emergency vets before making it to VEG, as we were out and about when the crisis started. I also had my little pug with me as getting care for my Great Dane was a bigger priority than taking her home. Once again the staff at VEG surrounded us with compassionate care. Nothing could have changed the outcome of the day but I am so grateful that at every moment the VEG staff was working to save my dog and caring so much for all of our comfort. They immediately got several large beds and a blanket for him to lie down and offered me a cushion. They handled him with love and checked on us in so many ways. And they tried. At one point we had something like 6 people working to stabilize him and everyone was focused and on task. I felt they worked on him not like a job but as if he was their own. I know its hard to work on a holiday and I know his death was emotional for everyone. But thank you all because at least I was with him to the very end and he knew he was being cared for. Being able to be with your dog throughout care is such a meaningful difference in the veterinary industry and in both owners and pets experience with vet care, and I feel like VEG always has such caring people. Thank you, though honestly have to say I'm hoping to see you all less in 2026.

My 5 month old kitten Zuko had been sick for about a week and would hardly eat anything. On…read moreDecember 30th we took him to the vet and were told that he most likely had a foreign body, and that he would need emergency care. We took him straight to EVE where we got our boy the care he needed from such a kind and caring staff. They checked him out and confirmed he would need surgery to remove a foreign body that was lodged in his intestines. I was so scared, but the nurses answered any questions I had and assured me he was in good hands. Leaving him there over might was really hard, but the night staff seemed to already have fallen in love with him so I knew he'd be cared for. I got multiple calls and texts over the next 24 hours with updates on hus surgery and recovery. He was even doing well enough after to be able to go home a couple hours early, and they even gave him some extra medication to help keep him calm since he's a very skiddish kitty and that night was New Years Eve and I was concerned about him hurting himself. We were given very good instructions on his aftercare, and there were no issues with his recovery. He is now fully recovered and back to his healthy, happy, playful self. Eve saved my kittens life. As far as pricing goes, they have lots of options that you can choose from as far as payment plans to help us pay for the surgery that was incredibly expensive for us. Plus, we were very happy because when we came back the next day to pick him up, they went over pricing with us again, and told us that the surgery would actually cost about $1000 less than we were quoted the night before so that lifted some weight off of our chests.

My daughter took her cat to Eve Pet Hospital after several days of vomiting and not eating. An…read morex-ray showed an obstruction from something the cat swallowed so they had to do surgery to Dane the cat's life. The staff all died over the car and really cheered up my daughter. She was able to make payments to make the cost more affordable. I highly recommend them for an emergency vet.

I can't say enough about this place! We had an emergency with our 2 year old cat at 3:30 in the…read moremorning. We rushed here and ended up having to put our boy down. We were treated with such care - as this was such an unexpected situation. They didn't make the service about money at all - and everything was VERY reasonable. The staff was absolutely amazing. Immediately brought us in to check on our cat and broke everything down. While this wasn't what we were hoping for, they made it easier to digest. We received a card in the mail today from all of the workers and they personally signed us a card. I couldn't imagine going anywhere else with how abrupt our situation was - and I can't thank them enough for helping us during one of the most challenging times in our lives. We drove to this location for the reviews online and I'm glad we listened. Thank you so much! Highly recommend.

The male vet king and and the female vet tech Shelby will kill given the opportunity and blatantly…read morefalsifying their report to hide behind. They are careless and endanger pets or worse kill them like they did Sirena 3-3-26. Also Stephany the manager helps to cover it up and will belittle you. Read the reviews I'm not the only one who has had this experience. A man had to bury his best friend in one. A woman almost lost her kitty in another, took them to court and a judge ruled the vet was not fit for practice suspended license for a year. Read the reviews. Almost a quarter of them are the same thing. Sirena's life was taken because they failed to run appropriate tests including xray to determine and diagnose. They lead to her getting worse not better and then administered incorrect dosage for sedation and pain management leading to death. They failed to properly supervise her under anesthesia. They failed to inform me of any risks, alternatives, or the prognosis of the treatment. They lied on the report several times falsifying what happened so they could be unaccountable. This place did not care about the consequences of taking a life nor what it does to a family after the fact. Sirena was a victim and this will happen again unless you don't give them the chance. My Sirena was with me everyday for 4 years and trusted me to take care of her and I let her down going to this place. She deserved better! It breaks my heart reliving being at Gilbert Queen Creek emergency veterinarian and specialist center. I know Sirena would be alive today if I had gone elsewhere. Crystal the hospital director called 5/1/26 offering 300$ "on the books" saying they could have done better. I will never go back to Gilbert queen creek emergency veterinarian. I was shocked she would even insinuate that I would. The grief of losing Sirena and having conversations with these people mentally and physically takes a toll on me. If Sirena was given critical care, the right care from the right specialist, she would be alive today.