We unfortunately had a second visit to EVE Pet Hospital for our other pup, Ronon. He had a bloody nose, that just would not stop! We initially called them when we were headed their way, to get their thoughts, and did appreciate them giving us some insight on the phone. We opted to stop in to be on the safe side.
It was a bit quieter this time around, so we were able to get in a room right away and seen relatively quickly. It was a very much a "Got to rule out the options" type situation that required a bit more guesswork. Based on the initial intake, they recommended a blood panel, a SNAP panel (bloodwork specifically for ticks), X-rays and possible CT.
We decided to start with the bloodwork, to minimize putting our dog through more procedures than necessary. They also have a relatively quick turn around time of 20-30 minutes for the results, making it easy to proceed if necessary. The tech we spoke with was nice, but a little brisk and not super helpful which inquiring on the next steps/options. She did mention a CT may be required and was helpful in getting prices and options for same day if needed.
We did get the blood work results back, about an hour later, and Dr. Robinson came to speak with us, with a good news, bad news sitch. He had gotten an infection from a tick and his body was having trouble clotting and fighting it off, hence the nosebleed. She did a great job explaining and laying out all the details. Luckily, it was in the treatable phase and she ran through the prescriptions and care that would be required and let us know they would bring back the medication and Roni shortly.
About an hour plus later...they bring him back, His nose had not stopped bleeding the entire time! Not their fault, it was uncontrollable, and they attempted, but was just not really treatable.
We ended up spending about 4 1/2 hours there, most of that time which was not with our dog. All the initial exams and what not I understand, but getting the results and talking to the doctor, and still waiting another hour after the fact, seemed longer than necessary and we just felt bad for our pup, because we would have rather been with our dog waiting, then him in the back while waiting alone.
A few other key details: It's $190 regardless for your pet to be examined, which you need to pay up front. Any other services, you pay for if you decide to proceed. They have two entrances, one for cats and one for dogs. it leads to the same space, but has separate sides to the same counter which is nice. The Dr recommended Nexgard (Tick treatment), which they do not have onsite, we had inquired if we could order from Chewy digitally, they said yes, but turns out they cannot. They do send home a paper prescription, but something to keep in mind or double check on.
Overall, very grateful they figured out what was wrong and took care of him. The space was clean and staff was overall friendly. Their prices seem reasonable as well. A bit more communication would have been appreciated, especially regarding time, or at least updates so we knew he was okay and maybe a bit more guidance on what treatments make the most sense.
They do a great job and though I hope you never need to go to the emergency vet, they are a great 24 hour accessible options. read more