My dog has recurrent ear infections, which means he has a secondary illness. This was my first…read morevisit to this clinic, and honestly, there were many dogs in the waiting room some active and others more relaxed. The place is quite small, so the dogs couldn't be too close to each other or else you wait outside. My visit went well overall. The vet checked both of his ears and ruled out an ear infection, which I was even aware he had. They suggested giving him an injection and doing an ear flush at the clinic, while I would take oral medication home. I had to stop the vet there and asked, "How much is the injection?" I felt the vet was going too fast, and I wasn't aware of the cost. He went back to the office and returned without any paper in hand, just telling me the total would be $207. I then asked how much just the injection was, and he said $27. I gladly agreed, not realizing what else was included in the invoice. When they called me to pay, no invoice was provided. I was asked to pay on the spot. After that then I received the invoice and saw two medications that could have been bought at the pharmacy with coupons. I checked GoodRx and found I could have paid only $13 for both medications, instead of $62.10 at the clinic. I called the clinic to ask if they could provide a paper prescription, and the clerk confirmed they could. However, she mentioned I was supposed to ask for it beforehand. I explained that I told the vet I wanted the injection and only received the cost estimate. The clerk also said they cannot refund or reimburse any costs and advised me to ask for the prescription next time and hoping that I understood. I want to share this experience to advise others: avoid buying medications directly from the clinic, as they are often triple the price. Instead, create an account with GoodRx or a similar service to save a lot of money. I've learned my lesson be cautious and don't agree too quickly. I wish clinics were more transparent about costs and ensured that prescriptions are provided in writing to help you save money. Gave two stars because the injection was cheaper than I though and never knew that could help with my dog's allergies

The ladies at the desk and the vet techs are always nice. That's where the good ends. The vet…read morebarely spends any time with my cats. He walks in, (after I always wait at least 20 minutes past the appointment time,) looks in their eyes, mouth and ears, listens to their heart, then gives them their shots and says see you. I have to remind him to check other things. This time, I was charged for a feline leukemia vaccination that I didn't even request. I only knew it was given when my invoice was much higher than usual. $42.00 each for two cats. When I said I didn't think we got them, I was told it was combined with the RCPC. (I thought they stopped doing that years ago.?!) I said I hadn't requested it and I never get it for my cats, I was told by Shelby, "oh, that's my fault." Thank you for accepting responsibility, but that doesn't help that my cats got something I didn't want them to have and I'm out $84. I'll be looking for someone who specializes in cats. For some reason, the vet spends more time with dogs. Does he just not care for cats?

The Vets and their assistants are caring,kind and efficient.When I needed end of life care for my…read morebeloved 15 and 18 year old Doxie's,they were at our sides the entire time.These folks care.Sincerely,Dara Davis

Been a client for several years. They do a LOT of things really well and have effectively saved at…read moreleast one of my pet's lives (dog with an obstruction, Dr. Campbell). But Dr. Horton, all of the veterinarians, and all of the technicians and front desk staff are consistently excellent and I wish I could remember all their names!. Facility is great and I'll get to one very important detail about the facility in a minute, but it's spacious, plenty of room for customers and their pets, plenty of exam rooms, and a nice restroom, plus the pet-themed artwork is great. I really like the online presence, with automated scheduling, conversing with staff, and even the ability to specify technician or specific veterinarian. Now, based on my most recent experience, I wanted to call attention to the comfort room. Unfortunately I had to euthanize one of my cats last week, and not only did they get me in quickly - which should not go unrecognized - but that entire comfort room experience is about as good as it gets. The room itself is incredibly well thought out, with nice calming music, plenty of tissues, comfortable seating, the right low lighting (don't overlook that, it's part of the transitional euthanasia experience), and pleasant decorations. I don't mind one bit that there's some display of (forgive me if this isn't the right term) remembrance artifcacts depending on your method of handling the remains, I actually thought that was a nice touch. They planned this room out really well when building the facility, you can drive right up to it's dedicated entrance, so you don't have to walk through the main area crying your eyes out. But that's all about the facility, let's not forget how compassionate and sympathetic the staff who handle that experience are. And not fake sympathy either, legitimate care and concern. And great attention to detail. Whether it's routine care, purchasing supplies, or euthanasia, Dove Mountain Veterinary handles all of it deftly. And reasonably priced, too.

Thank you Dr. McEldowney for a great first visit for Chalupa! We're new to the area and were on the…read morehunt for a highly rated vet and came across Twin Peaks through a Yelp search. It was easy to schedule online and they were very communicative before the appointment about everything they needed. I appreciate how the staff walked us through every charge before giving us the bill. It was really clear what tests they were running and why. They were also just so sweet and friendly, it put me at ease knowing my baby was in good hands. Thank you!!

This place did not tell us what was really wrong with our dog. We ended up taking our dog to an…read moreemergency veterinary service where they told us the truth regarding our dog. Twin Peaks, a couple of years ago was a good vet, but it has since become all about money, meaning charge the customer as much as possible and heck with the dog. I would never ever go to this vet again and I recommend that you steer away from this money hungry shoddy vet. BTW, I called this vet at 8:05am this morning and they never even gave me a call back. Yeah, they care about the welfare of animals, not! Please take the time to read the negative reviews because they are true.

Amazingly compassionate care. We were recommended this clinic by VCA Civano due to high wait times…read morethey were experiencing on a Sunday. The staff at Continental is very kind and knowledgeable, they take their time with reassuring us and explaining the process. Furthermore, they are available by text and email which has been immense for our peace of mind. Sad to be here under bad circumstances, and thankful that the clinic has been a positive support.

Love love love this vet! The wait is never long, prices are fair, parking is convenient and the…read morecare is genuine. One of my cats was losing weight and after taking her in, we found out she has hyperthyroidism; who knew that was a thing in cats?! They got her on medication and now manage that care. I'm so grateful! They are open daily and have later hours too.

absolutely the best and most professional vet I've been to in Tucson. worked with poison control to…read morediagnose my cat's sudden illness. I would not take my pet anywhere else!

I would like to find out what the doctor is saying the way to help my dogs teeth but they take…read moreforever to get to the point just tell me what you are trying to sell i feel like you're beating around the bush i watched for 10 minutes and still don't know what is the break though

What a sensational veterinary clinic! A few months ago our family vet of 20 years closed abruptly…read moreand we researched a few well rated spots in Tucson. We came across Desert Hills and they got us in immediately. Our dogs were behind on vaccinations and needed their nails trimmed. We were so impressed with the staff, and Dr. Kaufman is outstanding, and is so passionate about his profession. My husband and I were also really pleased he checked each dog thoroughly and verbalized the exam so we knew exactly what was happening. The space is petite, clean, and comfortable with lovely art hanging all around. The entire visit was easy and both dogs were very happy. Also, their prices are comparable to other clinics and they assisted us with quotes for future health issues, so we know the cost, which was greatly appreciated! We are definitely looking forward to going back again with our dogs in tow.

What a great Dr and staff!! Friendly and knowledgeable…read more What a sigh of relief to have finally found a permanent "family" veterinarian!!

This is a special place! We recently moved here and have 4 Siamese...3 are 6 years old and one is…read more19. This is the wise old man, Truman. We tried this practice and plan to stay with them!

Dr. Bolser is the James Herriot of Oro Valley…read more For her exams, she sits on the floor with the furry patient. She takes her time to understand the patient and their needs while helping to reduce the stress to the animal. This level of care is rare. Despite all the uncomfortable things that may happen in a vet's office, our corgi bounds in the door to see Dr Bolser and her amazing team. I trust her thoughtful and clear approach to care. Highly recommend.

I want to thank the professionalism and more importantly the compassion shown to both of my dogs…read moretreated by the staff of this clinic and Dr. Estheimer. Scheduling an appointment was quick and easy. Everything my dogs needed was clearly communicated. We discussed the best course of action. I just felt like I got the gold standard of care, the best, for my dogs. I like that this is a privately owned practice rather than some corporate owned chain. I highly recommend!

My dog is ill. The tech is rude and insensitive. The one time I spoke to the veterinarian, she was…read morenice and knowledgeable. I am dissatisfied with the follow through. The 1st day labs, xray and sent home with meds, and recommended she return the next day for iv fluids and observation. Return the next day, 7 hours and no phone call to follow up. I was told I would speak to the veterinarian when I picked up my pet at 5pm. When they asked me to pick her up. The veterinarian was gone, sent the tech in to discuss the progress for the day. You told me the cost, I didn't say anything, didnt try to lower anything because I felt you knew what was best and i valued your services, but not even professional enough to speak to the client. Then say we recommend she come back tomorrow (a 3rd day) for another 600.00 after nearly paying 3k. No thank you. I will be seeking care else where. Where the veterinarian has the time to speak to ME out of her busy schedule and not send in the tech. ​

I have a young 120lb male Great Pyrenees. He isnt mean at all but extremely stubborn and into…read moreeverything. He was bit on the muzzle by a western Diamondback at 7 months old. I took him to an emergency vet clinic and he received 2 vials of antivenom. But they were not giving him antibiotics nor were they trying to manage the swelling and he was struggling to breathe. If you don't know how a rattlesnake bite works, they have e poison glands, that are compressed by muscles and inject the venom. HOWEVER, when the muscles relax, the glands go back to normal size sucking some of the blood, etc from the victum back in. So, if the snake had last bitten a rat, say, that rat blood and crap was injected into your dog. So a conversation with the Dr was resisted, I paid the bill and took my dog to my vet at CDO pet clinic. She immediately put him on antibiotics because she is knowledgeable and experienced. They then gave him laser treatments for the swelling, and pain meds. That within 30 minutes. When I left, I had a dog in little pain, breathing easy and on antibiotics for the crap the snake put into him. Within 2 days he was 90 percent better.

I came here to ask about their spay and neuter services but the receptionist turned me away…read moreimmediately, she said they aren't accepting new clients but then preceded to deter me implying that the service would be too costly and referred me to other clinics that are much further away because they offer cheaper services? I never once asked about the price of their service so I'm not quite sure why she thought the price would be an issue for me here.

I brought my cat, Peppercorn, in for the first time yesterday. Not only was I greeted by two of the…read morecutest doggies (they run the front desk) but we also felt very welcomed. It seemed like their staff enjoyed working there as well. They listened to my, far too long, explanation of my cat's poop and got her set on a plan. They were very reassuring, knowledgeable, and compassionate. Also, the FIRST vet I've ever had that contacted my previous vets and also actually reviewed the information, I really didn't need to tell the vet anything because she already read it. Happy I found them and will absolutely continue to bring my baby there. Thank you!! :)))

They're open later and they got my cat in the same day. Treatment went good and she's doing great…read moretoday. Very nice staff.