What a sensational veterinary clinic! A few months ago our family vet of 20 years closed abruptly…read moreand we researched a few well rated spots in Tucson. We came across Desert Hills and they got us in immediately. Our dogs were behind on vaccinations and needed their nails trimmed. We were so impressed with the staff, and Dr. Kaufman is outstanding, and is so passionate about his profession. My husband and I were also really pleased he checked each dog thoroughly and verbalized the exam so we knew exactly what was happening. The space is petite, clean, and comfortable with lovely art hanging all around. The entire visit was easy and both dogs were very happy. Also, their prices are comparable to other clinics and they assisted us with quotes for future health issues, so we know the cost, which was greatly appreciated! We are definitely looking forward to going back again with our dogs in tow.

What a great Dr and staff!! Friendly and knowledgeable…read more What a sigh of relief to have finally found a permanent "family" veterinarian!!

absolutely the best and most professional vet I've been to in Tucson. worked with poison control to…read morediagnose my cat's sudden illness. I would not take my pet anywhere else!

Beyond grateful for the entire staff, the team, that took care of my puppy. We were on holiday and…read moreshe encountered her first rattlesnake, and first bite. It was late and the office answered my call with calm compassion. We received the same care and consistency from the call, to walking through the doors, her prognosis, even through the options. The staff is very professional, thorough, and warm while giving you the options to move forward. Each option was presented well, helping me stay calm and know she was in the best hands and care. I called many times to check up on my baby, she needing three rounds of antivenin, and a shift change, and the care was always the same. I highly recommend this facility and the care for your fur baby. Clean waiting rooms and patient rooms. Light wasn't crazy harsh. Blankets were offered. Thank you for caring for my girl.

I had used University Pet Clinic years ago but, reading some of the negative reviews, I hesitated…read moreto take my one year old kitty in to get neutered. In the end, I decided to go there for convenience sake. I had a very positive experience. The facility was clean and quiet when I dropped off my cat and the staff were friendly and had good communication. I was able to pick my cat up in the afternoon and he seemed fairly chipper considering he'd just been through surgery. He suffered no adverse reactions and had a full and speedy recovery.

I wish I could give zero stars. What a frustrating, infuriating and expensive experience. Horrible…read moremanagement, prices are outrageous and to top it off, they gave me the wrong amount of pain medication for my cats and refuse to refund me my money, which would have been only $40. Shame on this clinic and the manager. You ripped off a nonprofit. Not something you should be proud of.

Christina went above and beyond to help me today by making sure I had thorough and accurate…read moreinformation. She explained things clearly and with respect and dignity. Please recognize her for her excellent customer service. Thank you!

My senior man was attacked by another dog and I was extremely worried in the beginning. I tried not…read moreto put any graphic photos but they stapled his head back together, sewed his left ear back on at the base, and he had a Penrose drain in his neck. I am really grateful I was referred here on a Sunday afternoon. VCA took great care of my baby and he is on the road to 100% recovery! I was charged more at another vet for a tummy aches and gabapentin script. He was comfortable with the staff and they handled wait times super well. So glad he's still my happy guy! Can't thank the staff enough.

Dr Boyer and her staff are people of true character, feelings as well as professionalism…read more They give you their absolute best no matter what the situation or how many times they have had to deal with it. I recently had to face the inevitable decision that a lot of us dog lovers do and had to and put my grey on " the other side of the rainbow". I can't tell you how compassionate the whole staff was and Dr. Boyer especially was amazing. She understood my emotional pain and really helped me through the process. Especially after he passed by donating a tree in my greyhound 's name. What vet does that? You can feel very secure putting your best buddy in their care.

After over a decade of seeing Dr Boyer I came to realize how awful this vet really is. She does not…read morecheck the weight of your dog to determine the correct dosage of heart medicine. My dog was on the incorrect usage until I verified with another vet the CORRECT dosage. This vet fired me and my 3 dogs in the middle of treating them for major medical disorders. I believe she did this because she was not experienced enough to treat them properly. I found error after error. She's an unethical practitioner. She is high strung and very insulting. She takes 100% of your money (she's one of the most expensive vets in Tucson) but offers only 50% or less care. And she does NOT care for her patients nor their families. She refuses to answer questions like dietary needs or tests and procedures that need to be done. She misdiagnosed and mistreated all 3 of my dogs. I would not use Kayla Boyer she is terrible and has really gone downhill over the years. She's nasty and refuses to answer important questions because she lacks capability and knowledge. I have found so much better since she let us go. It was a door that was much needed to open for the betterment of our healthcare for our animals. Blood riddens speedway vet hospital.

First time and this place was great! Friendly staff from the receptionist, to the tech, to the…read moredoctor. The doctor also took his time explaining things to me and looking over my sick pup. Very thorough and seems to truly care about our fur babies and getting us the information we need, especially during a stressful time. My doggie is truly my baby so it's nice to see when people understand that and really care.

I've had two very different experiences here. My initial…read moreexperience was great, however it was a few years ago. A different veterinary Dr. Recently, my senior dog had a bit of a health emergency. The young vet was brazenly arrogant, and my entire body felt anxious when dealing with her. She made a threat to report me and have him taken from me if I did not vaccinate him, prior to first checking to make sure he was ok. It was maddening. His immune system was already taxed and he's been rapidly going down hill since. She actually refused to give me any vaccine information and I believe in my soul she actually misled me to the type of vaccine he received. He nearly died a few days later. He was not a candidate. He needed care and attention, and instead was received coldly and cruelly. It was an absolutely disconnected and strange experience. It left my friend and I horrified. This place is a money hustle and their new young vet lacked kindness and empathy. It was a dark experience. We have since found a lovely vet to assist with his recovery, who is cordial and kind... and most of all puts us all at ease. Encanto, you may want to make sure your Vets actually like animals or can at least pretend to care about each animal without bias or judgement: I'd give this place a 0 for medical care, however, the front desk staff has always been kind and accommodating. Suggestion: perhaps don't make threats to a loving pet owner with a senior dog they love with their whole soul, in a crisis. Just start there. Integrity, transparency and decency go a long way in life and business.

What an amazing team this location has. From the receptionist to the Vet Techs to the Doctors. My…read moreFurkid broke his nail completely and had to get it removed. They were all extremely patience with him as he's as stubborn as they come ( he's a German Shepherd) they gave him space to relax and not stress him out. Doctors and vet techs kept us in form while he was in the procedure area. Clean Vet office as well. Overall, awesome visit and now it's time for King to recover. King says thank you to Dr. Coverdill and staff at VCA animal Hosp on Harrison and Golf links. Highly recommend

Staff is always so nice and they are great with animals. I would highly recommend these vets and…read morestaff.

Staff and Dr. Thurston are very friendly and efficient while also spending the time to listen to…read morethe concerns and questions of the pet owner. The vet tech who helped us was friendly and caring to our pet. She made sure to inform the vet of our questions. Jennifer is always great in getting our charges submitted to Trupanion and her attitude is reliably positive! Dr. Geran Thurston was helpful as always and spends a good amount of time evaluating our pet. Questions were answered and suggestions made for improving the care of our dog.

I brought my cat to Paws on June 18th, having found a mass on his right haunch. It was suggested I…read moresee Dr. Gabriel Benitez. Dr. Benitez did 3 needle biospsies and 4 slide smears to determine whether the mass was of concern or not. Dr. Benitez said he'd be able to get me the results of the slides that day or within a short period of time. During the 2 weeks I awaited that promised call, I called several times to talk to him and was finally told that he works only 1 or 2 days per week. I expressed my frustration as I thought he or your office staff might have led with that. When he called, two weeks later, he said he didn't find anything on the slides. He also informed me I needed to pay to have the needle samples sent to the lab ( I was shocked that no one had contacted me earlier) I paid and he told me they'd take a few days to get back. After a week, I called again and was told Dr. Benitez was not working that day and asked to talk to the manager (who was extremely rude and unhelpful) but she said the results were in (no one had called me). I told her to have another DVM call me with the results and Dr. Anne called me to tell me the good news was that the samples were not cancerous. I've now taken my cat to a reputable surgeon and the results are that my cat has Subcutaneous Hemangiosarcoma. The mass was cancerous! I paid nearly $600.00 and waited 3 weeks from my initial visit only to receive erroneous results.