What a great Dr and staff!! Friendly and knowledgeable…read more What a sigh of relief to have finally found a permanent "family" veterinarian!!

What a sensational veterinary clinic! A few months ago our family vet of 20 years closed abruptly…read moreand we researched a few well rated spots in Tucson. We came across Desert Hills and they got us in immediately. Our dogs were behind on vaccinations and needed their nails trimmed. We were so impressed with the staff, and Dr. Kaufman is outstanding, and is so passionate about his profession. My husband and I were also really pleased he checked each dog thoroughly and verbalized the exam so we knew exactly what was happening. The space is petite, clean, and comfortable with lovely art hanging all around. The entire visit was easy and both dogs were very happy. Also, their prices are comparable to other clinics and they assisted us with quotes for future health issues, so we know the cost, which was greatly appreciated! We are definitely looking forward to going back again with our dogs in tow.

absolutely the best and most professional vet I've been to in Tucson. worked with poison control to…read morediagnose my cat's sudden illness. I would not take my pet anywhere else!

Beyond grateful for the entire staff, the team, that took care of my puppy. We were on holiday and…read moreshe encountered her first rattlesnake, and first bite. It was late and the office answered my call with calm compassion. We received the same care and consistency from the call, to walking through the doors, her prognosis, even through the options. The staff is very professional, thorough, and warm while giving you the options to move forward. Each option was presented well, helping me stay calm and know she was in the best hands and care. I called many times to check up on my baby, she needing three rounds of antivenin, and a shift change, and the care was always the same. I highly recommend this facility and the care for your fur baby. Clean waiting rooms and patient rooms. Light wasn't crazy harsh. Blankets were offered. Thank you for caring for my girl.

I had used University Pet Clinic years ago but, reading some of the negative reviews, I hesitated…read moreto take my one year old kitty in to get neutered. In the end, I decided to go there for convenience sake. I had a very positive experience. The facility was clean and quiet when I dropped off my cat and the staff were friendly and had good communication. I was able to pick my cat up in the afternoon and he seemed fairly chipper considering he'd just been through surgery. He suffered no adverse reactions and had a full and speedy recovery.

Great staff, friendly and knowledgeable. They took great care of my 20 year old Pom. I eventually…read morehad to help my boy over the Rainbow Bridge in December last, and the Doctor sat with us, giving us plenty of time to say goodbye and no rush to leave. It was very peaceful. They took care of arrangements as well. The sweetest surprise was a Christmas ornament in his memory a little later

This is a LONG review but if you are questioning whether you should go here i highly suggest you…read moreread it; I brought my 6 year old Chihuahua in on 01/05, first off they contacted us first to ask if we would like to take advantage of the free first exam coupon and got us an appointment literally for 1 hour later. The timing was impeccable. Second, once we got to VCA Valley we were greeted by very welcoming receptionists who got us checked in immediately, we were seen within 10/15 minutes of getting there by a vet tech named Alex, and brought to an exam room. he was amazing and went through all the notes the call center employee noted, we explained Daisy's full history, he checked her vitals and was so gentle with her as she was very nervous. Then we were shortly seen by Dr Zatlow (spelling may be wrong but i know they refer to her as Dr Z!) and she was very compassionate, she listened attentively, she gave us a thorough explanation and examined Daisy accordingly all with us present in the exam room. She stated all her concerns and then laid out a treatment plan for us that fit within our budget (as we were facing some financial difficulties at this time) Alex did a phenomenal job of explaining CareClub to us and the advantage of using that plan to minimise the up front cost for Daisy to have blood work done. They also refilled her prescription for her valley fever medication and seizure medication AND sent us home with a steroid for her autoimmune disorder. The next day i contacted them again to schedule her blood draw and i expressed to them i wanted to keep her appointments with Dr Z and her team and they fitted me in with a blood draw for the following day at 11AM So 01/07 we went and got her blood drawn, they again greeted us very welcoming, they got us into an exam room within 15 mins, they checked her vitals again and took her back for the draw which took no longer than 15/20 mins. We spoke with Dr Z again and she spoke to us further about what our focus is and what our next steps will be. They informed us that the blood samples would be sent out that night and we would get the results by the weekend, this visit again was very informative and we left very satisfied with the care Daisy was given. The unfortunate part of all this, was that my dogs health took a pretty rapid decline, this was no ones fault other than the relapse in her condition was working rapidly and she was showing very bad signs, we contacted VCA valley that same night (01/07 around 9pm) and we were told we would receive a call from the emergency techs who would triage her via phone to tell us if we needed to bring her in or not (and this triage call is of no cost to us, it is not considered an exam so there is no fee). This visit was the longest of all of them, Daisy was taken back immediately and in the back for about an hour before we got taken into an exam room. after Megan spoke with the Doctor the Doctor then came to us (i do not remember this Dr's name but she was also very kind, compassionate and thorough in all her explanations) she outlined the severity of Daisy's symptoms and the extent of the care that she would need and the risks involved, and after a lot of discussion with my partner we decided it was ABSOLUTELY in Daisy's best interest to let her sleep peacefully. And although this was such an unexpected decision and it absolutely broke me to do it, i NEVER felt pressured to do this, Megan the vet tech and the Doctor did not force me to do this, they gave me every option possible. They got her comfortable, They brought her to me and gave me and my partner time to say goodbye, i had decided i didnt want to be present while they put her to sleep as it was just too hard for me. Megan the tech stayed with me in the lobby while i waited for my boyfriend to come out the exam room. She was sleeping eternally at 3am on 01/08 The paperwork was easy, i signed and picked out the urn for my baby, due to our financial situation we signed a "promise to pay" for me to pay over the next week so i could get her ashes back. It was all very simple and affordable and they are working with a timeline that fits my pay schedule. I just have to end this very long winded review that the specific drs and techs that we saw were absolutely amazing, i would recommend trying to get appointments with Dr Z and her team if you can, Im happy that they even gave my baby a chance to try and treat her condition, her health just declined so rapidly and that was no ones fault. Thank you VCA for giving my girl a chance, it gave me a few extra days to love on her before letting her rest with dignity and peace.

This place cares more about money than the wellbeing of your animals, go ANYWHERE ELSE…read more I went in to put my 21 year old cat to sleep. She had bad anxiety around people that she didn't know but trusted me completely. They insisted on taking her into the back room and doing a wellness check on her without me. They also stuck a thermometer in her ass in front of me to document her temperature while she was in pain and was literally there to be put down peacefully. I didn't like how they were forcefully separated us so I left with my cat to go somewhere else so they charged me $350 for an "exam fee" When I protested they held my cat until I submitted payment. My cat was in pain and I didn't have time to go back and forth with some ignorant receptionist so paid them and went elsewhere. I wouldn't go here if it was the last vet on earth. I should've got police or lawyers involved The more I think about my visit here the more it makes me sick RIP sweet kitty, you didn't deserve this in your final hours

After over a decade of seeing Dr Boyer I came to realize how awful this vet really is. She does not…read morecheck the weight of your dog to determine the correct dosage of heart medicine. My dog was on the incorrect usage until I verified with another vet the CORRECT dosage. This vet fired me and my 3 dogs in the middle of treating them for major medical disorders. I believe she did this because she was not experienced enough to treat them properly. I found error after error. She's an unethical practitioner. She is high strung and very insulting. She takes 100% of your money (she's one of the most expensive vets in Tucson) but offers only 50% or less care. And she does NOT care for her patients nor their families. She refuses to answer questions like dietary needs or tests and procedures that need to be done. She misdiagnosed and mistreated all 3 of my dogs. I would not use Kayla Boyer she is terrible and has really gone downhill over the years. She's nasty and refuses to answer important questions because she lacks capability and knowledge. I have found so much better since she let us go. It was a door that was much needed to open for the betterment of our healthcare for our animals. Blood riddens speedway vet hospital.

Everyone here is wonderful! Having had a senior pet who needed a lot of care, they were supportive,…read more compassionate and informative. Even when my dog was euthanized, it was a beautiful, peaceful process. Dr. Boyer is amazing!

I've had two very different experiences here. My initial…read moreexperience was great, however it was a few years ago. A different veterinary Dr. Recently, my senior dog had a bit of a health emergency. The young vet was brazenly arrogant, and my entire body felt anxious when dealing with her. She made a threat to report me and have him taken from me if I did not vaccinate him, prior to first checking to make sure he was ok. It was maddening. His immune system was already taxed and he's been rapidly going down hill since. She actually refused to give me any vaccine information and I believe in my soul she actually misled me to the type of vaccine he received. He nearly died a few days later. He was not a candidate. He needed care and attention, and instead was received coldly and cruelly. It was an absolutely disconnected and strange experience. It left my friend and I horrified. This place is a money hustle and their new young vet lacked kindness and empathy. It was a dark experience. We have since found a lovely vet to assist with his recovery, who is cordial and kind... and most of all puts us all at ease. Encanto, you may want to make sure your Vets actually like animals or can at least pretend to care about each animal without bias or judgement: I'd give this place a 0 for medical care, however, the front desk staff has always been kind and accommodating. Suggestion: perhaps don't make threats to a loving pet owner with a senior dog they love with their whole soul, in a crisis. Just start there. Integrity, transparency and decency go a long way in life and business.

First time and this place was great! Friendly staff from the receptionist, to the tech, to the…read moredoctor. The doctor also took his time explaining things to me and looking over my sick pup. Very thorough and seems to truly care about our fur babies and getting us the information we need, especially during a stressful time. My doggie is truly my baby so it's nice to see when people understand that and really care.

Staff is always so nice and they are great with animals. I would highly recommend these vets and…read morestaff.

What an amazing team this location has. From the receptionist to the Vet Techs to the Doctors. My…read moreFurkid broke his nail completely and had to get it removed. They were all extremely patience with him as he's as stubborn as they come ( he's a German Shepherd) they gave him space to relax and not stress him out. Doctors and vet techs kept us in form while he was in the procedure area. Clean Vet office as well. Overall, awesome visit and now it's time for King to recover. King says thank you to Dr. Coverdill and staff at VCA animal Hosp on Harrison and Golf links. Highly recommend

I commented a few years ago but thought I would be current. My dachshund, Olive, is now 5-1/2 yrs…read moreold and has been going here since she got her first shots. She jumps out of the car and heads to the door then to the scale. Tho she is like me, reluctant to get on the scale. She trusts the staff. Yesterday was her annual checkup with Dr Schubach, and for a couple of vaccines and tests. I happened to find the receipts from her last 3 yrs of receipts and noticed they have not increased their prices at all. In this day and age that is remarkable and totally appreciated. Especially since they have added facilities recently. Olive is my first dog and my first time using a vet. I did a lot of research and asking around before choosing Paws and have not been disappointed.

Horrible. Ordered k9soothe yesterday. They called me right away and tried to sell me more products…read more Two different people called me yesterday late afternoon. I returned one call because they requested it. All they wanted to do was sell me more products. I hope k9soothe works and if it does I will order more I want them to stop the harassment.