This place is magical! Our family celebrated my grandmas 100th birthday, so my uncle rented out the…read moreentire resort. It was one of the best reunions we've ever had and having the beach across the street was perfect. You have kayaks and paddle boards to use and it really felt like we were right at home

I think perhaps it depends on your expectations. We seemed to have several issues with Suite 3 but…read moremaybe it was just a bad week and for the price we were expecting a turnkey relaxing vacation. A few small things to consider- do not expect world class paddle boards, there is one SUP paddle that functions and two old paddle boards- kayaks seemed ok. The walk to the beach does require crossing a busy road, but once there it IS a nice beach, but you must bring all your own gear, including beach towels. There are not any beach rental chairs, etc. nearby. The wifi did not seem to work for us, the fan in the spare bedroom had a short apparently so my first night trying to sleep, it got up to 78 degrees in the room as we could not adjust the temp on the thermostat, the couch is not comfortable, the streaming buffered, so it took a couple hours to get that to work, there is a neighboring house with a large dog barking and although they warn you, I find it strange for the nightly price ($336/night!) to offer a small soap and shampoo. There is a washer, no dryer. The blankets were thin, beds were decent and the place was clean. There are no screens on any of the windows so you can't really get fresh air and there was a wasp nest above our bathroom window so definitely didn't want to leave a window ajar while showering. There is a "no refund" policy, so you are stuck there as we had wanted to check out after our first of two nights. There are not any walkable restaurants nearby. We were offered a couple of free nights to make up for all the mishaps we had. All in all, there were nice chairs and solitude by their water's edge. I could see a family enjoying the grounds and playing the outdoor games they had, but for us it was a letdown for the price. I think some people would be perfectly happy here but we had a lot of stress upon check-in and so many things not working properly.

Beautiful property with easy beach access. Close to area attractions , shopping and many dining…read moreoptions. Every condo on property is a 2 BR 2 bath with a fully equipped kitchen, large balcony and washer/dryer. Room was very clean , beds were kind of hard not the most comfortable. Great water pressure in the showers (always a thing I look for when traveling). Mostly pros with this place but cons are - the smell inside the main lobby made me nauseous. They had these air fresheners on the walls pumping out a vanilla smelling scent that was overbearing and made me sick. The room had a chemical type Oder but I bring my own Lysol spray everywhere which took care of that smell. The bar was closed the entire time , not sure why. There were close enough bars surrounding the property. Overall I would stay here again for the value.

We stayed for 1 week - During August 2024. Upon checking in initially, we were disappointed due to…read moreno ocean side rooms being available despite requesting one from the beginning with our reservations. Otherwise , the hotel is aging. It was once top-notch - I am quite sure. Now, for the high price their charging it's definitely NOT worth the cost. Yes, all of the amenities are there. However, it's still showing visible signs of aging. It was quite a busy week to visit #CocoaBeach #Florida. We had never yet been to the East coast of Florida, yet we usually go to the Gulf coast, and we are spoiled by the clear-ish see thru water on the Gulf coast as well. Here, the waters are definitely NOT clear, nor is it really a swimming location. It's highly known for surfing ‍ and we didn't come to Florida to surf this year. The current is rocky and ruff. There's a high amount of sea weed floating all over the ocean from June 1 - 11 2024. No matter where you try to swim, you'll get entangled within the seaweed. We drove to Daytona Beach which is northeast of Cocoa Beach, by about 70 miles. There, the beaches were cleaned daily by the city & well maintained vs. Cocoa Beach, Florida, the beach sand was full of dead seaweed that wreaked of death literally. It was gross. Every morning, you'll see in my photos we'd wake up super early to find the beaches full of washed up seaweed & no one or no agency was cleaning it off nor removing it. This was the worst part. We ended up leaving 3 days early from our 7 day vacation to drive 200-250 miles to the Gulf Coast over to Clearwater, Florida. Regardless, we had to pay full price at hotels on the Gulf Coast side for 3 extra nights by leaving early as we had already paid in full to stay in Cocoa Beach for 1 solid week. We could not stand having a dirty, stinky beach with filthy violent waves crashing us into the broken shells on Cocoa Beach. We tried all of their parks and even the walkway. It did not get any better while on the East coast. We will never be back to visit this resort & I do not recommend the current going prices. It's way too expensive for the quality. Management was sorta in disarray. Might have been due to training not very polite workers. The maintenance man was kind otherwise no comment.

What a delightful stay we've had for a few days away from the grind…read more This is our to us from us for the holidays which is a great way to enjoy the holiday and an experience present which gives and gives and keeps going through the learning and memories and experiences we gain when traveling together as a family. Thanks for quality accommodation with great standards of service and clean, fresh food and excellent time and time again with our DVC membership and visits to all things Disney. It's not perfect - but it's practically perfect in every way.

The room was a good size it was a corner room with a view of the pool area and the ocean, the…read morebathroom was sufficient, there's a mini fridge and some plates and silverware. There was a bead and couch that converts to a bed (easily) overall the room was nice. The pool was pretty warm, the ocean was a little chilly, the slide was fun there's also mini golf, pool table, bars, tennis, shuffle board ect. We parked across the street and walked in the tunnel that was interesting. I enjoyed this resort! The no-se-um were Awful but it's not the resorts fault.

This is my second time staying at Cape Crossing. First when it initially opened, which was an…read moreawesome experience; second checked out on March 6, 2026. I always wanted to stay on a boat (smaller than a ship), a bucket list item. They come up on searches and many look suspiciously dirty. The the Shangrila came up on my search and I said why not. It was the cheapest and surely not the most expensive. But, we were pleasantly surprised with the accommodations and the cleanliness. It was ready for everything fully stocked in the kitchen including a dishwasher. Kudos whoever choose the bedding. What a great nights sleep!! What kind of pillows are on the bed!!!! (Forgot to look). Convenient restaurant with amazing key lime pie! Only feedback is there was a problem with our third party booking site getting the information to us the check-in, as there is no one there. Easy call to the staff taken care of in less than 5 minutes. Remove dead plants, also, people sailing through don't always follow "no wake" rules!! Only in the day did we experience that and not that often. This is a new favorite thing to do!!! We plan on returning!

Buyer beware! I had a five night stay booked at this property in one of the townhomes. When I…read morearrived, I immediately realized that the home was not as clean as it should have been. The furniture was grossly stained, the bed in the master bedroom was so rickety that even a small amount of pressure caused the whole thing to sway, Lightbulbs were blinking in the master bathroom, and dead bugs were on the floor. I immediately called their guest services number and spoke with a gentleman who was actually quite helpful and compassionate about the situation. I sent them the same photos. I have posted below, and they agreed that the property should not have been in that condition. They offered to show me a Condo which was smaller as an alternative. When we toured it prior to deciding if we would stay or not, we saw the same issues with gross stains on the furniture, and gooey smudges on the wall. We refuse to accept that as an alternative, as it was not at all an improvement. Their final attempt at providing a solution was at a newer property, which was nice in terms of its condition, but it was farther away from where we needed to stay making the drive inconvenient for us. It was also a two bedroom apartment when we had five people and two dogs on our booking. Because I booked through hotels.com, the property refused to work with me directly on the issues and told me it had to go through the booking agent. I requested a refund through hotels.com on Sunday, and it was not until Thursday that the property even bothered to reply and offered a 25% refund for a trip that I never even took. Their customer service agents are like gatekeepers and refused to allow you to speak to upper management. They only divert you back to hotels.com, which I understand from a policy perspective, but from a customer service perspective, it leaves much to be desired. I believe that because they offered me options, none of which were good ones, they believe they did not need to provide me with a refund. Just know that if you choose to book here, that if something goes wrong, you will likely not be compensated. We did not stay a single night and left within hours of checking in. They still believe a refund was not needed. Find anywhere else to stay but here.

We didn't get to spend as much time as we wanted to here... we only stayed one night and wish it…read morewas longer. In general, they are in a pretty good location with access to the beach via a maintained path from the resort. The motif is island style so pretty neat with tiki torches around the resort. The rooms were pretty good... we were in a two-bedroom. There are some dated furniture and appliances, e.g. dishwasher. However, it is still a comfortable stay. I would recommend not staying in one of the rooms facing the main road. If you are there primarily for the beach, try to stay in the units closes to the beach. They do have a lazy river in the quad, which is pretty cool. I did like the staff. I thought they were pretty friendly. There are a couple of shops and restaurants near them that you can walk to.

I've been a Westgate owner since 2015 and a platinum owner as well. I'm not happy with the way the…read moresales part has went the 2 years with the owner update. Me and my wife had told the sales person multiple times no we don't want to change anything. After being there for 2 hours we had enough and got up and walked out. When you are trying to be sold something and you keep saying no but they will not take no for an answer then there is a problem. I have posted a comment two different times today on the Westgate cocoa beach facebook page and they took both of them down. I also said in the last if they want to work this matter out like a professional company they know how to get ahold of me since I'm on site. They have never reach out to me!

My family and I stayed at this location prior to our carnival cruise out of Cape Canaveral. The…read moreresort has 1 bedroom apt, fully equipped kitchen, washer and dryer, living room with sleeper sofa and large balcony. The amenities include a movie theater, mini golf, water park with lazy river, on-site restaurant and bar and a gym. Staff are awesome. Everyone was friendly and helpful. We had a great time!!

The resort rooms have a bad smell , I tried two rooms. One smelled a little better than the other,…read morethank goodness. I think it may be coming from the cruise ship port next-door because sometimes it smells like the fuel the cruise ships to use. Also, the pool furniture is in poor condition and old. I would not recommend this resort to anyone looking for a nice vacation. It may be fine for one night pre-cruise. The one bright spot was the café. I did enjoy my lunch there.

The perfect bargain beachfront hotel for extended stay vacation! It mainly features as a…read moretimeshare, so 3 out of 4 buildings are setup with full kitchens, living rooms, furniture in the separate bedrooms, and full closets. 2 buildings C and D are the ocean front with balcony buildings that you'll want to choose if you decide to stay. All rooms in those two buildings have a full kitchen completely set up with cutlery and cookery. Two Full bathrooms and one master bedroom. The couch is a sleeper sofa with a 55 inch TV in front of it. The place is perfect for families because behind the front lobby is the rental shop where you can get beach chairs, umbrellas, beach toys, flip-flops T-shirts sunscreen, and rental equipment for tennis or racquetball or basketball or volleyball. and sometimes they have mask and snorkels. Don't forget they have two pools one that is behind the gazebo that has the barbecue grills and the extra stove top and oven's, this is because one of the buildings doesn't have a full kitchen it only has a kitchenette. The other pools behind Gregorys and it is considered the more adult pool as the kids typically stay at the other pool where the snack bar has chicken tenders and chips and soda. And even host two restaurants one is a small café called moms and pops, where they serve decent breakfast sandwiches and very good bloody Mary's! The other is a higher end restaurant called Gregory's steakhouse and seafood, I recommend sticking to the steak ;) and during the weekends at Gregorys there is a comedy show on the second floor that hosts a variety of comedians. You can make a reservation ahead of time either over the phone or on the website (Gregorys comedy show), you can eat dinner upstairs before hand and enjoy a dessert wine while the comedians start up. The location is near perfect, within walking distance of the higher and restaurant that is Florida fresh seafood at the Publix plaza. Within bicycling distance of Coconuts and the rest of the Minuteman drag (tiny turtle, a fat donkey, etc). The downsides are, it is an older building so the floors the cabinets and the set up, are dated. There is obvious weather wear on the stairs, on the balconies on the outdoor chairs and the driveway is gravel so you're not walking barefoot anywhere. And more recent times they no longer clean the rooms daily like they used to. Well you can request it, they don't always show up that day.

The check in process was a huge waste of our limited beach time. We arrived after check in time,…read morebut had to wait an hour to be checked in due to trouble with the computers. When we asked to check out an hour later we were told no. So we got no prime time at the beach since check out is 10am and they couldn't get us checked in until 6:00. There wasn't even anyone else waiting to check in!! Also the pool bar was closed.

We have been coming here in the summer for over 15 years. It's a perfect location on the beach with…read morea pool and every condo facing the ocean. It's family friendly and the staff is always accommodating nice. We look forward to this trip each year.

I have been going here for years. The resort itself is nice and the ocean access is great however…read morethe owners have become rude and arrogant. They act like they are doing you a favor rather than providing good hospitality. It is doubtful I will return.....

This place was a little disappointing as a trade from our 5 star resort time share. But that's not…read morethe resorts fault. Every room has an ocean view. Rooms are clean and reasonably updated. Their Beach cafe Restaurant is better than any others we've tried around town! Units are very very reasonable to buy and for a young family on a budget I think this resort packs a lot of bang for the buck.

I have to agree, unfortunately, with the three star rating. Dear first issue was the room they…read moreassigned us did not have a working air conditioner. Some of the other issues were that a large group of us had booked our rooms at the same time however, our rooms were everywhere on property from the second floor to the eighth floor . Would've been nice to be within a floor or two with each other but that's OK. However, the folks who were on the second floor had an awful awful view of dead foliage. There were numerous things that needed to be updated. Let's start with the bathroom, the bathrooms, although appear to be updated., however f you were trying to take a shower, you could not get the water from the shower head but only through the bathtub faucet.. The toilet seat is absolutely gross. It's been torn up a lot and had lots of gouges in it, which harbor germs so that was gross. The hairdryer did not work in either room. The dishwasher that was opened to put dishes in stunk terribly, such an awful smell that I washed every dish before I used it because the smell was so awful and I wasn't sure if they were properly cleaned.. Beyond that the ceiling fan pulls were so rusted they broke off in my hand. The "" patio furniture was so used up from the previous season that if you sat in it, you sunk way down. The elevator was out for several hours. Which would not have been an issue if we didn't have people with us who could not climb stairs so that caused everybody to sit outside in the hot sun until the elevators were working again. There were kids playing in the pool with a volleyball and not disturbing anybody else in the pool but management came out and took the ball away from them which was kind of sad cause they weren't being obnoxious they were just playing nicely so I wasn't sure what that was about. The pool rules say nothing about having a toy in them, so I'm not quite sure what the pool rules are except the way the management had come out and yelled at these kids for using the ball, they were not my kids. I didn't know any of them, but they were all playing politely and nicely and now the pool rule does not say DO NOT have a ball in the pool ior any toys in there. In the past, some of our group has been yelled out about having a floaty in the pool so we don't ever bring one ever since then. A lot of the foliage obviously died in the past winter and is still staring at you without new growth. The washer again has the washer and dryer smelled terrible. Basically they have come way down from a gold crown resort which is a shame because this used to be an awesome place to stay however they need to fix an update things.

We are currently staying here and I had to take a minute to write a very well deserved review. From…read morethe second we stepped on the property hospitality and customer experience has been a 10/10. Truly. They go above and beyond. The staff is helpful, friendly, the rooms are clean and beautiful. The grounds are exceptional. I really can't find a complaint. We were originally going to stay at the grand Floridian but it was under construction . I am glad it was now. We won't stay anywhere but here moving forward. Couldn't be more impressed.

Pretty spaces in the public areas but the rooms were blah. No artwork on the walls, nothing popped…read moreexcept the dirty carpet. They should take a page out of the Eau in West Palm Beach with eye catching Jonathan Adler pieces. They just need to liven up the rooms. Breakfast area is so nice and staff were friendly and professional. Pool looks nice but super cold. I guess when it's not peak season, they don't warm it up.