A Truly Exceptional Experience at LaserAway One Loudoun…read more From the moment I walked into LaserAway in One Loudoun, I knew I was in the right place. The face of this location -- Aleah, Tiffany, and Mary -- is exactly what every business should hope to embody. They are personable, sweet, kind, and completely non-judgmental. Their energy alone makes you feel seen, respected, and welcomed. Aleah gave me a tour of the facility and walked me through the packages. Talking to a stranger about intimate areas can be uncomfortable, but the way she held space for me -- with compassion, understanding, and zero judgment -- made me feel safe and genuinely cared for. That kind of vulnerability isn't easy, and Aleah handled it with a level of professionalism and kindness that simply can't be duplicated. A special thank-you to Nurse Natalie, who was quick, skilled, and incredibly professional during my treatment. The whole process was seamless. Laser hair removal is a journey, but somehow this location feels like home -- a safe place where I can be myself and get the treatments I need without feeling pressured, sold to, or rushed. Every person here shows up with warmth and integrity, and it truly makes all the difference. If you're considering treatment, don't hesitate -- this is the team you want caring for you.

BEWARE: Thermage Package Scam…read more I had a very disappointing experience with this clinic. I purchased a Thermage package (full face and neck) that included a complimentary Clear + Brilliant treatment. When I later came in for Botox (and even purchased another package), I specifically asked the front desk about the expiration date for my Clear + Brilliant facial. I was clearly told that there was no expiration date. However, when I tried to schedule the treatment, I was informed that it had already expired. This is completely unacceptable, as I relied on the information provided by your staff. I contacted the clinic, and a manager apologized and said they would investigate, noting that they could verify who assisted me during my Botox visit. I was told I would receive a follow-up. It has now been over 5 months, and I have received no response, no resolution, and no accountability. I followed up again and was told by another staff member that I would receive a call back by Wednesday with a resolution, but it has now been another month with no communication. Overall, this experience reflects poor communication, lack of transparency, and extremely poor follow-through. I WILL NOT BE RECOMMENDING LaserAway to anyone based on my experience. Drive a little and go into the city! Competitive prices, better customer service, more experienced nurses, and actual doctors! Other places would have definitely honored this for me to win my business. At the very least, please follow through when you say you will call back. ‍

I was visiting my parents in GA and decided to visit a friends med-spa and get some micro needling…read moredone...well, that was a huge mistake!! She is an RN and from the moment she started, I was in pain and when Afsheen does it, she is so flawless in her technique, where as here, the technique was blotchy and left my face incredibly swollen and my face looks raw:/ and afterwards, the serum she put on did absolutely nothing to calm the skin down. I have to say hands down, I will never ever go to anyone else to have micro needling or laser done. Afsheen knows her craft and truly has a passion for it and in any service she provides for you, she always exceeds expectations!! This is the text I sent her after I had the service done in GA: Afsheen...I went to go check out a medspa here in GA..it's the one I was talking to you about last year and an RN owns it. I had her do the micro needling and I can't even begin to tell you how incredibly painful it was. I screamed:/ Thank you for always exceeding expectations when it comes to your services...I'm forever grateful!!!

Very friendly and responsive staff. Had 6 sessions of LHR (via their promo bundle rate) and results…read moreare great- no hair growth so far. No regrets.

I purchased a Groupon for dermaplaning which originally posted worth $200 for this Merchant. Last…read moreweek Saturday a nice person from this Loudoun Laser and Medical Spa booked appointment for their service today at 5 pm (5/30/19). I was looking forward to get another appointment but after today.. I was excited as I thought I can at least have a little relaxation from a long day's work. The place looks clean and well equipped. Unfortunately, as I walked through their door, I was unwelcomed by the nasty staff who gave me an "attitude" despite my all smiling face and being sorry as I was aware I came like 15 mins late (who the hell should care, I paid for it). She said hi, but displeased. She asked, "so that's Groupon?" like she wants to imply something. She was all complaining with a discouraging face and tone of voice. She said she was only going to do the remaining time for me because I was late, not only that, she said, I still have to fill out I think more than 5-page forms which is an implication that since they are lot of pages, I may not have enough time to really do the facials. At the back of my mind, OMG! gurl! Am I getting this for free??? Helooo.. I paid for this! Grrr! I was still positive and composed but still she continued complaining.. She said she was already tired. They have to close at 6 pm; she still has to drive home for two hours; she still has to prepare the equipment , water , etc! omygod! She handed me the forms and I was ready to fill out but she wouldn't stop talking, she pushed my button! So.. to conclude, I still maintained my composure. I didnt want to ruin my day.. I just gracefully leave the forms on the seat and told her " Umm.. Ms.. I think you are very tired today. I should just cancel this. Don't worry, I'm fine.. Have a good evening. I said and I just left the room... disappointing experience.

The staff at Loudoun Laser and Medical Spa are top notch! Extremely knowledgeable, professional…read moreand have your best interest at heart. The consultation with Dr. Dee was very thorough and I will be implementing her recommendations for my skin moving forward. I highly recommend the Fire and Ice facial!!

We came here for a girlfriend's day out! After being couped up in the house, this was a really nice…read moretreat. It took so long to find a place that would accommodate all three of us so I'm really glad their staff really made it work. We all wanted a pedicure and massage but with the COVID restrictions, they had to shift us around to make sure social distancing was enforced. All of the staff are wearing proper mask and even the face shields. We had to wear our mask while in the building. All of the necessary paperwork are sent and filled out prior to your appointment so when you check in, there's not much to do. They take your temperature when you first walk in and get you settled for your service. My friend and I were able to get our pedicures done while our other friend is getting her massage. We would've prepared to be done altogether, but we still had a great time and was able to catch up in between walking the hallway going to the next appointment. The spa pedicure was amazing! They really took their time and the color came out really nice. Then we were off to get our massages. It was a little bit hard to keep the mask on during the massage but it was worth it! Too bad we couldn't stay to enjoy the Peacefulness and relax a little bit more but we still came out new and refreshed!

I was given a gift certificate for teacher appreciation week a few years back from my K class…read more Unfortunately I misplaced it but recently found it and wanted to make an appt for Mother's Day. When I husband brought it in to make my surprise appointments, he was told that they would not honor it. I understand the pricing has increased and my husband even offered to redeem it at 50% of its face value. But he was informed that it was worthless. Very poor customer service, and for a teacher no less. Based on our experience, would NEVER recommend!

Omg I love there eyebrow threading Jenivie is the one who does it so good for me and really after…read moreall I love this place and it's right across the street from me

Friendly staff. Relaxing ambiance. I like this place for the same day availability and good…read moreexperience. Facials always come with light head and face massage, which is great!

An amazing experience, they are super clean, and their laser is great I've seen such good results!…read moreGreat staff as well super informative and knowledgeable about what they do and very friendly as well!

Found this place on Instagram - it's close to home and easy to make appointments. The office is…read moreclean and the people are friendly and welcoming. I decided on a package and have done one session. It was easy to make my next appointment too.

Absolutely the best in lash extensions, skin care, hair removal…read more I've been getting my lashes done with them for years and I won't go anywhere else. Prices are fair, staff is professional and friendly, salon is clean and fresh.

Everyone here is great. I rarely leave reviews but wanted to leave one after my third time here…read more Got a facial with Sofi and it was superb. My friend got one here couple of weeks ago and loved the entire experience. Everyone here is amazing and sweet. Very knowledgeable and friendly. The place is designed very classy and with all of the top equipment. Very clean and organized.