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    Annapolis RV Center

    3.7 (6 reviews)
    Open 8:00 am - 5:00 pm

    Services - Annapolis RV Center

    RV repair

    Trailer rental

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    Photo of Kirk Y.
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    2 years ago

    Always friendly, helpful and a trusted knowledgeable source for any and all kinds of issues related to RV's (and even boats)!

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    5 years ago

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    5 years ago

    The wait was long due to all that was going on with COVID but the service was great and they kept us informed.

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    4 years ago

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    7 years ago

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    9 years ago

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    Chesaco RV

    Chesaco RV

    1.9
    (79 reviews)

    I would like to let everyone know how Chesaco RV in Joppa runs their business…read more About a month ago, I went to purchase an RV. I worked with Regina - a lovely woman. She is very helpful and kind. I asked to see if I could put the RV on credit. Regina then asked if I would put any cash down. I said, "I supposed I could put $2000 down". She requested my Credit Card (as that is what I said I would use). I asked, "do you not see if I am approved before you run my CC?" "No, I am sorry. This is not how they do it. We run your credit card and then see if you are approved." Because I know I will be approved (based on my 753 credit score), I accepted it and handed over my cc. When I looked at my credit card online, I noticed $2060 was charged. I asked what the $60 was for, Regina did not know. I said, "I suppose it might be a 3% fee that credit cards are now charging for using it" and I accepted it, no problem (again - thinking I would be approved). Apparently, something happened to which I was not approved with my own bank (I will deal with later and uses Equifax) at 5.74%, but approved (verbally) with another bank at 11.99%. I refused those terms and conditions, as I am not paying double interest. I requested to cancel the transaction and to refund my $2060. They refunded my $2000, but not my $60. Now, I have been dealing with my dad (passed on 1/15) down in Tennessee and have not had a chance until today to address this $60. I called and explained exactly how I have written for you and would like my $60 back. He explained that he could not refund the $60 because it is the credit card issue and not their responsibility. ::side note:: I have owned a business and remember when a transaction is reimbursed, my company would also be reimbursed the fee and it is at the discretion of the company to reimburse I asked, "is this how you do business?" "No, this is how the credit card does business" "Not that part, I am speaking on first, you don't tell your customers there is a 3% fee added on to any credit card charge..." "It is all over the building" ::side note:: I can honestly say, I do not know. But, I am very observant in reading signs, but I may have missed it. Okay, I will give you that one. Especially, if I was approved, no big deal. "And what about the part where instead of making sure your client is approved, you just charge their card and then say, 'oh well, your out $$$ even though you weren't approved" "Yes, that is how we do business. We do take your money before we see if you are approved because if someone comes in and puts money down on the same item, it becomes their possession" ::side note:: Is he serious? I do not have facts to back it up, but does he really think I believe that they are selling RVs hand over fist?!? So, I am making a public post everywhere and everywhere to BEWARE!!!

    This is absolutely the single worst customer service experience of my adult life and I am 52 years…read moreold. I purchased a private sale RV and I needed an inspection on the functional systems of the RV and its overall safety. They only did about 80% of what should have been inspected, gave me excuses for the remaining 20% of the unfinished work... then didn't want to give me my unit on a Saturday and they literally gave no assistance in any conceivable way. A word to the wise... go to literally ANY OTHER dealership... this place has no clue what customer service is. I've spoken to two other friends who also had horrible experiences at their other locations. Stay Away!

    Ace RV Rentals and Sales

    Ace RV Rentals and Sales

    3.6
    (30 reviews)

    "Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

    My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

    Chesaco RV

    Chesaco RV

    2.0
    (22 reviews)

    We've been twice. The first sales rep left at the end of 2021. The second is more helpful. They…read morehave inventory and quality issues like everyone else. One RV was new from the factory and the control panel would only blink red. The shower door wouldn't open. This is likely pandemic related with QC issues at the factory. My GPS finds this place using the street number and Hwy 3 vice MD-3.

    BEWARE-CAVEAT EMPTOR; There is NO service department at this location. Chesaco RV should NOT be…read morelisted as an "Authorized Service facility" for factory recalls or maintenance of any kind! When we purchased our Motorhome (from a concierge service in New Jersey) I tried to find a local company to service our coach. When I called Chesaco RV, Joppa, MD I was told, and I quote: "... we only service RV's that we sell!" Fast-forward to last month when I was alerted to a recall on our coach. I was referred to Chesaco as the closest Authorized Dealer. I called the Gambrills location (approx. 20 miles away) and asked for service, apparently, I was forwarded to the Joppa facility. I explained the recall and was told that I had an appointment for July 15th at 10:00am Imagine my surprise when I arrived at the Gambrills location only to be told I had no appointment! They checked with Joppa and said that I made the appointment there! I did NOT! Joppa is 50 miles away on the other side of Baltimore! I was not a happy camper. They told me that if I left my coach they would order the parts and contact me when the parts arrived to schedule the work. I checked every day for over a week. Each and every time I called, I was told the service person was on a call and would call me back. That never happened! So, I called Camping World Manassas, VA and started the process there... I explained my experience with another dealer and needed help. They promptly filed a claim with Forest River, which was approved. This proved that Chesaco RV never did anything! Forest River would never approve TWO claims for the same vehicle. I went to Chesaco and told them that I was taking my coach to another dealer. They said they "... already submitted a claim and ordered the parts!" Simply not possible! After a very short discussion, I asserted that I wanted my coach. They were NOT happy but did bring it around and left in a huff. I drove my coach home and will NEVER return. Not that it changes anything, except to warn my fellow veterans! I am a retired service-disabled Marine Corps veteran. I strongly recommend that you NEVER do business with this company.

    BOE Marine

    BOE Marine

    3.1
    (17 reviews)

    When a project goes well, everyone is happy. It is when a project has a hiccup the true nature of…read morea company comes out. BOE did an install for me that worked, but not quite up to what was expected. The system installed worked great, except on rare occasions. Fortunately, the system issue did not limit the use of the boat. The system simply was not working to expectations. BOE stood by their instal, attempting to figure out what caused the intermit error. BOE reviewed their instal, ran multiple scenarios to replicate the error, and engaged the manufacturer. Many companies would have argued the system was working and the interment error was caused by something outside their scope, and did not limit the use of the electronics. BOE did not take that approach. They replaced a key component, which was not cheap, at their expense to ensure the system met expectations. I really appreciate doing business with a company that wants to make things work right!

    The good: BOE did a good job of installing $14,000 worth of new electronics on my boat. The tech,…read moreNeil, that did the work was great to deal with and does good work. The concerns: After providing me with quotes for my project, I confirmed the job, and then they increased their labor rates by $30 per hour, which added hundreds of $'s of labor to the final invoice. I was surprised that they did not honor the quotes they originally sent me. (Also be aware, all equipment is charged at MSRP.) It took almost two months to schedule and complete the work, including delays in starting the work. When I inquired about the schedule, the owner of the company, Emily, was put on the phone and was extremely rude to me. With that said, Alex did his best to provide good customer service but clearly had his hands tied. The miss: I asked for a quote to fix my trolling motor mount. Instead of fixing the mount, they added a quick release to the broken mount. When I pointed out the miss, they said that they don't fix trolling motors. At least I will have a quick release when I do finally get it fixed!

    Annapolis RV Center - rvrepair - Updated June 2026

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