I would give this 0 stars because the LADY WAS EXTREMELY RUDE to me and she was treating my hands poorly, she was hurting me plus MY NAILS WERE CROOKED AND CLUMPY AND I PAYED $65 for something I would normally pay $35 for at my regular salon !!!!!! My SKIN WAS SUPER DRY when she finished too read more

If I could give this place zero stars I would my nails turned out awful I paid 50 bucks for trash I was late for work it took the nail tech Tiffany 2 hours to do my nails I let them Know I was not happy before leaving but at the risk of already being late I had to go and come back the next day the lady on the phone was polite and said they would fix it with no issue but when I got there I got treated like I was some kind of idiot and was last to get weighted on they tried to tell me to come back Tomorrow but I said I don't mind weighting they finally about 30 mins of waiting take me to another nail tech to have these fixed she files and reshapes my nails rubs all my polish off on the sides tries to get out of repainting them The manager I'm assuming she was threatened to charge me extra for regular glitter nail polish saying I was basically wasting their time that they weren't getting paid for this that I should just go back to another nail salon Instead of them and u Better believe I will I suggest u all do the same being babbled about in Chinese the whole time I was there was also Nice might I add I cried I was sad and hurt by how I was treated like I had done something wrong if she didn't know how to do my design I showed her she could of said so and the shape was the farthest from A stiletto.i asked for a checker board print and received this mess here I'm very hurt and very unsatisfied these nails and the God awful customer service so do not waste your time like I did read more

Ann's Spa - Waxing Near Me - Gastonia, North Carolina

They did a great job as always on the shape. A bit more expensive than some of the other nail places near, however extremely worth it. There is a little bit of a judgey atmosphere if you're a little "different" but overall worth it to ignore lol. read more

Ann's Spa - beautiful acrylics - Waxing Near Me - Gastonia, North Carolina

Lashes done by a sweet lady name Du. Hot stone pedicure done by a very polite older gentleman didnt get his name but he made my legs feel brand new. Glass of wine + free wifi. I listened to some jazz on Pandora since it was a little noisy with the customers talking amongst thenselves. Places feels very relaxing with soft music playing. Very clean environment. Prices are fair but on thr pricey side. The often all types of waxing including Brazilian waxing. I will be a regular customer here since it close to home. No complaints with so ever. They are located in a shipping mall strip next to Sallys beauty supply store. The polish i used was by Savina its a very good quality. I love my nails!!!! read more

I took my 79 year old dad here for his very first manicure and pedicure. Susan took care of him and she was very sweet (and funny). Dad was nervous and Susan made him feel very comfortable. The ambiance is very relaxing. The massage chairs are decently comfortable. The prices are pretty normal compared to other places I've been to. I believe the staff is mostly Vietnamese, and I don't speak Vietnamese so I couldn't carry on the dialogue too much; But it wasn't an issue. If you want the ridges filed smooth on your fingernails you have to ask. That surprised me since every place I've been to in Atlanta does this by default. Anyhoo, we arrived with dry funky feet, and left with smooth non funky feet. read more

Had a bad experience which I usually always do here but I gave it a try because I had a giftcard to Ann's. I've had a past experience where two nail ladies were taking my acrylics off and one was in a rush and ripped my real nail in half super aggressively which hurt like crap obviously! For one they ALWAYS over charge me for things and get away with it. I tried to get a spa pedicure which is $30 but the lady told me "no deluxe" and that it's $40. I brushed it off because I wanted to treat myself. Also for one my fingernails keep breaking and the lady decided to glue my real nail back together which my finger then was glued to the desk and everyone around me laughed... I'm not laughing there's glue now stuck to my skin I can't get off. Then I just got gel polish on my finger nails not a manicure which I'm certain is only $15-20 like most places and was previously charge $20 for me before for a manicure and polish. My polish was just a simple sparkly one and my grand total was $72.... why?? That means my fingers cost $30 for not even a special polish or manicure. I didn't even argue I'm just NEVER COMING BACK HERE AGAIN!! The picture below is the glue stuck to my skin read more

Ann's Spa - Waxing Near Me - Gastonia, North Carolina

Yes there are a million places to get your nails and feet done. And as a nature of habit we do come where either close or never packed. Well stop that and try a place that will knock your socks off. We are sticklers about being clean neat professional if you are going through spend that type of money. This is the spot, we arrived on a Saturday morning. Anyone knows that is just as bad as a Friday. We signed in with no appointment and was able to walk right in. (Well maybe because they like my wife and a frequent patron) but anyway the massage chairs were clean and workstations immaculate with all the sanitize tools. As soon as we sat down we order Mamosa's which came with the pedicure. We did the full works and I tell you it was worth it. Chocolate being massaged on your calf's and feet oh boy. You think Willie Wonka had a chocolate factory well they have him beat. After that was the sugar rub followed by the hot stone. Once she started rubbing on the bottom of my feet with those stone I have a foot orgasm. I almost fell out the chair. This is a place where they take their time as it's not like a hurry up and pay and get out. The atmosphere, staff professionalism, price are deserving a six stars. If you want the works done right ask for Kim and hold on tight. All this sugar rubbed on our feet I know some toe sucking is going down tonight. Check out my face as she worked that hot stone, get it you can thank me later read more

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Seriously the best pedicure I've ever gotten. I drive all the way from Charlotte just to get pedicures from here. I get my nails done at a different salon in Charlotte so can't speak for their manicures but the pedicures are amazing. read more

Wish I could give them zero stars. They are the worst nail salon in Gastonia. They are incompetent to even do the simplest design or overcharge for one design on a single nail. They are also crooks, they overcharge you and then make it seem like it's your fault if you question why they overcharged you. I asked the receptionist how much for my daughter for her nails to be painted. They said $10, when I questioned how they charged me $5 last time she said it was $5 for nail and $5 for toes. Today, they charged me $30 for my 5 year old to have her nails and toes done. Ridiculous. My nails looked horrible and when I asked for manager, Ann. She was rude and condescending. She said they would not charge me but they would have to remove the nails. It would take another hour after I had already spent 2 hours at the salon. Spent my Saturday at a crappy salon. read more

If you have never been to Anns Spa you are MISSING out. I look forward to going every 3 weeks. They offer all kinds of services and the service is at the top. The owners Steven & Ann are great people and make sure they have the best employees. So BEAUTIFUL. Not another Spa to match up with this one even in Charlotte. Even has a private party room for Birthdays, Bridal parties & etc.... Come check the out.... Very convenient location. read more

I am disappointed in the pedicure that I got. The nail tech cut the sides of my toenails and made them jagged and uneven and they are catching on everything. There was no reason to cut the sides and he didn't cut every nail so it's not like it was a shape thing. I don't think I'll be back read more

I should have pulled yelp up before going to this salon.. the place looks amazing. And very comfortable. Owner put a lot of money into it. However the staff is all half trained, snotty, and everyone seems to only know one thing if that. Lady doing my moms nails apparently only does square nails because we asked for an almond like shape and my mom got stiletto nails basically. My "manicurist" basically had me wash my hands cut cuticle and put the gel on poorly. When I told her it looked lumpy she said it will be ok with top coat and ignored me. No to mention she didn't give them a decent shape. Looks like I did it at home. Mom was so upset. She is 49 and now has nails of a teenager... when we spoke to "manager" he just looked annoyed that he had to come out. And rudely said what do you want me to do? So $180 in the trash cause now we gotta have my moms nails redone elsewhere. Take your business elsewhere. There are more modest salons with actual skilled technicians. We all know nails salons ad $5 here and there for stuff. But they literally rob you! read more

Ann's Spa - Can't see all the clumps but maybe this helps - Waxing Near Me - Gastonia, North Carolina

I have been there four times, the Nail tech Alex is professional and will do what you ask. I am still looking for a REAL spa experience in North Carolina after living in Washington, DC for twenty years where a Spa provides genuine peace and tranquility.. here all the employees cross talk across the spa to each other and it is hit and miss with the skills of the nail techs. They do not use enough time to cure gel polish and most will remove gel nails using the rushed and painful process of pushing an acrylic nail under your existing nails to peel them off. They want to rush you out the door to get other clients faster. Mary is absolutely the worst at manicures and pedicures. She has broken off my real nails using this tactic causing my nails to split and bleed into the nail bed under the nail. I wonder how they can get and keep a license. They want cash for tips so they can conceal what they earn. I have read other reviews praising the selection of polish but I'm underwhelmed because they are really behind the times when it comes to trends and nail art. Mary has also been overly aggressive with the metal file on the bottoms of my feet during pedicures and massages your legs much too aggressively, I seriously wonder, where were they trained, if at all? I believe the licensing agencies and possibly health inspectors need to scrutinize such places. If you look around the establishment you can see it needs paint and cleaning. The nail stations are inconsistent as far as cleaning is concerned and no standard practices or procedures are followed. The very few good techs there are lost in the sauce so to speak. I am still searching for a nail spa which adheres to real professional standards and provides consistent quality in services . read more

First impressions are big in the south- the first thing they ask you when you sign in is how you will be paying for your tip. Card is not an option. I'm sure it is because they don't want to pay taxes on tips. Should have been a red flag. My nails are complete, with SNS I assume. I showed a picture of what I wanted, the male tech said I had to do dip nails for that. That was the last time he said anything until the end. He then took a nail tip and stuck it under my acrylic nails and ripped them all off. Ouch. He then worked on my nails and it is so dark in there- so I could not see the progress. When he filed my nails on the sides it hurt so bad. He finished my nails and said "you like" I looked and they are complete at this point what am I going to say? Please remove and injure my nails more? He walked me to the front and it was $63. To dip my natural nail. Being in daylight I can look at them and see that they are uneven, some are very thick and some are thin. Some 1/2 of the nail is noticeably thinner on one side. Goodness gracious, my hands hurt so bad today. they are red and I can't touch my fingertips to anything because they hurt so. Went to them out of convenience and a time restriction. I will not make this mistake again honey. read more

Went there with a bridal party. We had lashes, gel manicures, pedicures and waxing scheduled. We waited about 20 mins then we're brought to the pedicure chairs. We waited two hours and no one came over to use. By that time our feet were pruned and freezing. When asked what was taking so long the employees turned their heads and ignored us. When we said we were leaving the Receptionist can over and apologized and agreed with us. She then went over to talk to the employees and they ignored her as well. Go anywhere else please. Do not give business to rude ungrateful people. If someone would of approached us and maybe explained the situation, maybe we would of understood. But nothing was done. Shame. We will be going to another salon tomorrow that appreciates business and we will be grateful. read more

Multiple horrible experiences here. Stuck around to give a benefit of doubt. But I've been let down here constantly. I would not recommend coming here at all. Customer experience & service are just horrid. Manger is aggressive with speaking on issues. Doesn't care to compensate on broken nails or repairs after THREE DAYS. Sad to say I've wasted money here. Find a different nail salon. read more

So far this is by far the fastest yet professionally done pedicure I've ever had. The price was perfect! The choices of nail polish are amazing. My nail tech Susan was superb. Also we both enjoyed a free beverage to my surprise! read more

Ann's Spa - Waxing Near Me - Gastonia, North Carolina

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Wish I could give 0 stars!!!! Went in on the 30th of September. Got a refill with gel polish. Friday morning my gel polish was peeling off like a sticker! I called the salon and let them know my gel polish is peelimg they said no worries come in and we will fix it for you! I called back and let them know I couldn't make it that day and was told that I had til sunday for them to fix it. I went today (Sunday) I was told the nail tech that did my nails wasn't there and he is the only person who is allowed to fix my nails. I told them I didn't care who PAINTED my nails I want them done, I spent over $150 and I want my nails DONE!!! She said ok no problem! I waited for over an hour to be told I was goinf to be charged $25 for a repolish because I sat on the couch and peeled off the polish that is already peeling off!!! 1st of all GEL POLISH DOES NOT PEEL!!! They have to use a file drill and file it off AND THEY CHARGE $10 for that!!! ON TOP OF THAT I AM A REGULAR WHO SPENDS OVER $100 3x a month here and this is how I'm treated when their products are trash!!?? I'll be calling L&I!!! No one has a certificate displayed to let us know they're licensed to do nails... policy IS NOT POSTED ANYWHERE!!! Neither are the prices for service!!!!!!! DONT COME HERE!!! I'll be looking for a black nail tech Asians don't care about providing good services!!!! We pay top dollar and they provide the bare minimum!!!! read more

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I have only been to this location once before a long time ago and decided to try it again since I was in the area and in need of a pedicure. I walked in and was signed in immediately and then about 5 minutes later led back to a chair. This is where I sat for 35 minutes without anyone checking on me or starting my pedicure. Had there not already been water started and my feet in the bath I may have left. When someone did finally come to do my pedicure, it took a lot longer to do, not because I chose the higher one, but because she kept stopping to answer her phone, wander away, or become preoccupied with something. My higher priced pedicure package felt like it should have been a little cheaper because of how little attention was paid to it and how much less time it took to do. Also, she only put 1 coat of polish on my toes and the top coat was sloppily and quickly put on. I will say they are filling covid guidelines pretty strictly which is nice. However I left feeling like my legs were basted and ready for thanksgiving dinner with the amount of lotion and oil that was used. I'm not sure that I will come back and visit again because I just didn't feel like the services were as good for the price I paid. I'm also pretty sure they were upset that I couldn't leave a tip because they would only take cash or Venmo and I didn't have either. I was going to leave one on my card but there wasn't an opportunity to do so. read more

The place is very beautiful they lady that works at the desk very polite how ever at the time I was catching the city line bus to come get my nails did. When my girls would go to school when I first came here I was like finally a nail shop that probably want mess me up shiddd I came and got my nails and toes did 112$ for a few days the nail to break off so I come back and they fixed it for free so then a few days later another damn nail break off again I called the shop I was only straching my real hair thru my wig kmsl and it break off tf and they really made me pay 7$ after I already wasted 112$ with them mind u a month before that I paid that same price too bc I love gel nail and diamond and long nails after this second time I never been back to them period and the ppl that did my nail was not all that friendly tried to start a convo but was only left in silence wouldn't recommend this place to a dog read more

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If I could give this place NO stars, I would. My niece and I came in today to get gel manicures. The staff were friendly and the spa is beautiful. However, I am writing this review because of the horrible experience I had. My nail tech, Ana, CUT my fingers in three places as she was trimming my cuticles. Cut me to the point that I was bleeding. There was no manager or owner on site when I checked out. I received a phone call from a gentleman about an hour after I left the salon. I have been going to the salon since I was a teen. I have never been cut before during a manicure. Horrible experience and will not return. read more

When I came here I was told one price for gel and manicure. When I checked out the manicurist charged me more and she did not explain why. Just said it was more. I was completely disappointed that they just came up with a higher price after I was told a lower price at the door. read more

I've been going here for 2 years and lately the service is not up to par. The last 3 times my nails looked awful. I told Anne ( the owner) and she offered to have them redone at no charge, which I did. I went yesterday for SNS, on my nails, and they are thick, uneven and not shaped well at all. No I didn't say anything this time because I have decided to go somewhere else. Besides they should look nice the first time, considering her prices. read more

This salon is the best nail salon I really have been too. Everyone is so nice and caring. I love the look of my nails as well, they were just what I wanted. I did have to wait 10-15 minutes but it was worth the wait. Best service given, definitely coming here from now on read more

Ann's Spa - Sns Nails with tip - Waxing Near Me - Gastonia, North Carolina

I went in tonight to have my SNS (on my natural nails) re-done. A friend had recommended this salon to me some time ago. This was my first time at this salon. I was ushered back quickly, and the lady, who never gave me her name, went to work removing the SNS. I have been having this service done for over a year at my usual salon, and I love it because it does no damage to my natural nails. This lady DUG at my nail to remove the polish, and scratched them very badly. She also scraped two of my cuticle beds with her mechanical file until they bled. She then tried to convince me I have nail fungus and to buy their special treatment. I KNOW this is untrue. My nails are were perfectly smooth before she hacked them to death. Almost two hours later, I was done and could finally inspect my nails. No one at the salon even asked if I liked them. The lights in there are VERY dim, so it took me an hour to realize under my home lights that my nails looked like utter trash. They look damaged, with horizontal scrapes visible through the French pink. The worst part is, I had to pay $55 for this abuse. (My regular salon in Atlanta charges $38 for SNS with hand-applied ombre powder performed by the salon owner, because he has that much pride in his business. You also receive a 15-minute shoulder and neck massage with any service.) I have also spent the last 30 minutes having to scrape out the dried SNS from underneath my nail tips. I have NEVER seen this with another salon! It will take me weeks to grow out this utter mess. Tip: whenever you find a good nail salon, KEEP THEM. They are worth their weight in keratin! read more

the lady was rushing through my pedicure!&& I told her what I wanted as a design she did the opposite colors of what I asked for !&& when I asked her to fix it and re do my design she said no she has someone else waiting as if I wasn't a paying customer! This place is easy on the eyes but the staff is always rude every time! They care about making money not about the customer......horrible service I will be taking my money somewhere else from now on! read more

I brought my sister here for a quick birthday pampering. Dew provided a excellent 20 minute massage and pedicure. Very relaxing atmosphere and clean. The ladies are very attentive to every need. I am go glad we chose to do this today. Manicure was specific to what I wanted. read more

I went initially Thursday afternoon and spent 100 dollars for sns an pedicure a nail cracked so I went in Wednesday to fix and explained my issue ..the hostess sat me at the original technicians post and then squabbled back in forth about who should fix my nail the original tech didn't want to but the hostess said out loud that no one else would.. It was embarrassing.. Then the tech angrily fixed my nail, she squeezed my thumb so hard left her nail indention then the drill was to hot and then she blamed me for her mistakes said I was fine .. All in all I cried from the embarrassment and left w a hurting thumb snd was charged 10 bucks for it all.. I felt stupid for paying for that type treatment but could feel the tears coming again do I paid and left.. read more

Great and professional nail salon. Tiffany did an excellent job on my nails! Couldn't be more pleased! She took her time and made them perfect. I highly recommend this salon! read more

Ann's Spa - Nails SNS DIP - Waxing Near Me - Gastonia, North Carolina

I really love this place and will definitely come back with my husband and my daughter. I got a mani and pedi for Mother's Day and they serve you a drink along with your visit:) they seem really nice her and speak pretty good English. I LOVE the colors choices for nail polish! They have tons! read more

This kills me to say this because I once LOVED this place but now they are terrible! Ever since they reopened as a nail and spa they could careless about their customers or the quality of work. I hear woman talking about how they too loved going to Ann's Nails but absolutely hate it now. Save your $ and go somewhere else where you leave relaxed and happy because I personally work too hard to waste $90 on a terrible pedicure and nails I honestly could have done myself. read more

Horrible horrible horrible oh did I say horrible service and my pedicure sucked. The only decent thing was wine my best friends nails looked like literal smeared poop after we paid 20 dollars for gel polish and another 16 for three little diamonds on her nails it was the worst I'll never go back. I thought NC of how nice they would do good. It they were unprofessional and rude and couldn't understand English. I also got an infection at the nail bed of my big toe after pedicure. Within days all this happened. read more

I would like to start with a positive. My technician was attentive friendly and my nails look fantastic. The reason for my not so positive review is for the lady beside me who's technician completely ignored her having a full on face time conversation while doing her nails. I was furious by the level of disrespect shown to this lady. I complained on my way out and I hope she did too. Deciding if I will return. read more

After looking for a good nail shop I was referred to Ann's nails and it was NOT what I expected. I wish I could do 1.5 stars and not one bc they did polish my daughters nails and toes and albeit she is 5 they looked okay for $12..simple polish.. HOWEVER that's about it. I came in with a picture of the set I would like. I went in, signed in and picked my polish. That's where it went downhill. I was directed to station #8 and waited for my nail tech..I was told instantly I couldn't get the nails I wanted bc they didn't have the color (soft matte pink and hologram nails)..I could understand that but still wanted the shape (short almond nails). I explained to the guy that I wanted them short bc I do hair and can't function with long talons. He basically ignored everything I desired and did his own thing bc "long nails look better". I kept asking them to be shorter and he just huffed like he was annoyed. After a while I gave up asking bc I was just ready to go and figured I could deal with it. After I showed him the polish I wanted he told me "no bc it won't look good"..it's what I wanted..again he did what he wanted to do. He then proceeded to roughly file my nails AFTER he polished them so my polish was jagged on the ends and sides..I ended up going back the next day to get them cut down and he told me he couldn't paint them over..just wait til the next time. I'm POSITIVE there won't be a next time. I paid $62 and I'm so disappointed. After I got them cut down to a decent length and dealing with him huffing and puffing the whole time I just feel like I wasted my money. Bc he kept filing over gel polish, my polish is chipping..2 days later..I paid $25 extra so they wouldn't chip..My shape looks like I filed it myself. Some are crooked (he told me it was my fingers and not his filing not a great first experience. I'm ready to take this set off and it's been all of 2 days the decor will definitely fool you bc it's nice inside but my experience was NOT. read more

I have been there 6 times offered me a drink once come today waited 2 hours for the guy to thin my nail so thin it's like paper I hate that because I love the place and really don't care about the drink but you destroy my nails my real nails read more

This is the worst place to have your nails done!!!!! They do not stand behind their work, I have never had such a horrible experience. I will never go back to this place and I do not recommend this place if you want quality work , they absolutely will not fix their mistakes.....if you want your nails to last more than a week do not go to Ann's nails and Ann's spa.....it is a rip off!!!! read more

I have been here several times but I won't go back after today . I went in to have sns done for the second time . I had a different person this time came away very unhappy with the way they looked and with two cuticles bleeding . Spoke to the person taking the money about not being satisfied and she looked at them and never made a comment . read more

Went to Ann's nails for the first time in years and was disgusted. To start she didn't even sit down.. so she was rushing. I asked for a manicure and as she was starting I noticed she slid the tools from the last customer over to our station... the cuticle clippers still had dead skin on them from the last person. I asked her not to use those and she was instantly aggravated. She ended up causing 4 fingers to bleed, so she was trying to paint my nails and wipe blood. I was obviously tense and aggravated.. she finished and cleaned her station, didn't say a word and walked away and never came back. After 15 min I had to go to the receptionist at let her know what happened. I will never return. Unsanitary and unprofessional. read more

This has been another nail disappointment in the Gastonia area. I arrived at 5 minutes after opening and I expected a little wait as I had no appointment. I came in for a pedicure and fill-in as I have a long week of travel ahead and have to leave on Sunday morning. I was seated for the pedicure at 10:20 and finished at 10:55. Then I had to wait again for my fill more than 30 minutes, then another 10 in the chair waiting for the tech to finish his smoke break as the smoke smell came along with him. The service was below average and I would not recommend for nails. I cannot speak for the spa service but based on being ignored during my "waiting" periods, I would make an appointment! read more

Been a customer for long time , no longer after today . Was told last customer at 6:30pm, when I've seen them multiple times work on people showing up at 7pm. Also, you should post your hours when you change them . I would give 0 stars if the was an option for very poor customer service by management. read more