Patched my slow leak (lovely nail) efficiently and quick for a reasonable price. We've been going…read morehere for years and will continue being a customer. especially since we're always picking up a nail or two in our tires.

They only plugged my leaking rear tire and damaged the chassis while jacking up my car., then…read morecharged me for an improper tire fix. Never going in to this shop again!

It was my first time doing oil change at this shop and the experience was amazing! No appointment…read morewas required. I came in around 6:00 pm and my car was serviced as soon as I dropped it off. I was able to pick up my car within 30 minutes and the oil change was done. Friendly staff and great service. Definitive recommend this auto shop.

Professional & efficient service. Appreciate the 7-day business hours plus opening at 7am.read more

I needed one run-flat tire and had already gone to two different locations with no luck. When I…read morecame to Cross Island Tire, they told me they had one available for $100 which was great. I was actually prepared to buy four tires since I couldn't find just one used run-flat anywhere else. The service was awesome, quick, easy, and the guys were really nice. The location is a little tricky to get out of, but getting in wasn't a problem. Overall, I have no complaints and would definitely go back if I needed to.

Went to get a tire mounted and the rest of my wheels balanced on my Mustang. Very nice and friendly…read morepeople , did a great job

I've been going to the Tire Place for years. Originally for routine oil changes and my yearly…read morestate inspections, and now for all my car related stuff, and I've always had a great experience. Cathy is incredibly honest, trustworthy, and goes above and beyond for her customers. As a woman, I've definitely felt taken advantage of by other mechanics in the past, so finding someone I can truly trust means a lot to me. I recently had a strange issue with my car where the check engine light kept staying on. Cathy's team did multiple checks, over multiple days, and eventually solved the problem for me, at an incredibly reasonable price. What I appreciate most is that I never feel like I'm being scammed or pushed into unnecessary repairs. I genuinely trust Cathy and her team with my car, and that is not something I take lightly. She is honest, reliable, and clearly cares about doing the right thing for her customers. I highly recommend this place, especially if you're looking for a mechanic you can actually trust.

Cathy and her team were very helpful. I told them what was going on with the car, and they checked…read moreeverything and rotated my tires. It was actually a good experience and I will be coming back

I came here about 8pm on a Monday and he replaced my tire that got a screw stuck inside. Only $70…read moredollars for a (like new) used tire for my car. Great service. Checked my other tires and told me when I should replace them (because the threads r starting to become worn out. Quick and reliable shop

I have A 2001 BMW 330Ci if I could rate this shop 100 stars I would! the owner Jose went above and…read morebeyond for me and my vehicle! The shop up the block "auburndale tires" tried to scam me for 150$ to remove ONE stripped bolt & I had to leave my car over night! I know it's extra work to remove a stripped bolt but 150$ is outrageous, the shop up the block " Genesis Auto Town" wouldn't even check my car because I needed an appointment for the next day to change my tire what a joke!! One simple google search helped me find Mr Tire. He is way more humble and professional with his clients! He deserves this recognition and more! To remove the stripped bolt and patch a hole in my tire he only charged me 40$!!! that's 110$ less than the shop up the block!! Jose helps out this community & the people in it and it shows! Do not go anywhere else! Trust me.

All my luck I got a flat tire. Lucky for me Vick Auto was…read moreopen,and even luckier for me the owner Vic was there. He looked at my tire and heard a hissing sound and saw nail. Anthony the mechanic took care of my flat and even put air in all my other tires. Owner Vick told me that he could fix the flat with a plug. $20. I couldn't believe that. I wasn't scammed or anything like at most other stations and mechanics. This place is honest and has my utmost respect and appreciation. I would visit Vick here again if you want an honest appraisal.

Be careful young drivers !!! I just bought my car a month and a half ago, a pot whole was hit…read moreand I came in for them to fix my rim. when the job was finished I came back to a check engine light on and my center caps missing off my bmw that I litesrly just bought .. 100 percent took advantage of my !! came back to a check engine light and ect on my dash board and came back to no center caps on my tire . When I asked about my center caps they told me it fell of when I hit a pot whole

This is the third time frequenting this shop. The staff is friendly and the price is reasonable…read more The work is completed with care and properly performed. The wait time varies but has been well within reason. Why go to a dealer where the work can be poorly completed at an exorbitant price point. Check them out, I believe you will be more than satisfied.

This place is totally corrupt. Brought my tenant's car there cause it was close. They said it took…read more12 hours to diagnose what the problem was. They said that it was the alarm system which he never had a problem with before he had that car for three months so it took them 12 hours to take out the alarm system and they charged $584.that was on June 26, 2026 yesterday July 7, 2026. His car broke down again and did the same thing so I said go back to the place have them look at the car because it's 10 days later and they'll standby their work, but I was wrong. They towed the car they said now all of a sudden he needs an alternator, which was the problem from the beginning. So they quoted us a price of like one price was almost $900 and another price was about $600 to put in an alternator. I said no to the work.. I just wanted to get the car and get out of there because they didn't warranty the work they did originally .. that car was supposed to be in good running condition. No startup issues. Supposedly they checked the car before we picked it up in June ..now it was a different problem which is baloney. They said oh you gotta pay your bill. They charged $136 to tow the car, I said, but if I knew that I would've called AAA for free, he says well you should've done that ..We're not working for free that was his answer so they actually got the car started and they pulled it back into the shop and held the car hostage until I made that payment which I put on my card. I had no choice so if you look at the odometer reading, my tenant put actually 10 miles on that car from the time he picked it up till yesterday when he broke down again I am disputing this. They are corrupt not nice people I will not ever go back there again. Beware

Very honest, and fast service ! Came here to repair a tire…read moreand it was good , only needed a valve.

Love this tire shop. Been coming here for over 10 years. They are quick and reasonable in price…read more Recently during the snow storm, we had a tire slashed and needed two new tires. Johnny and the team ordered and put on the new all weather tires. Would recommend them!!

I'm just an average guy lucky to have my dream car and even luckier to have a mechanic I can rely…read moreon without hesitation. I have been a customer for 2-3 years now, every car that I've owned at a time and brought to this shop has always been treated with care, reliably maintained and fixed. Their prices are extremely fair in my personal honest opinion. I'm proud to say that Great Bear Auto is honestly the most trustworthy mechanic shop I know in Queens. I consider them family now. Their determination to fix an old car like mine is rare and greatly appreciated. I will genuinely always hold Great Bear Auto with high regards for so many reasons. John cares just as much as I do to make sure my car is well taken care of. Carrie knows how to get quick results, Joe and the rest of the team deserve great praise for all their hardwork. Audra is such an amazing and inspiring individual that I feel lucky to cross paths with. With Audras leadership and the staffs followership, Great Bear Auto shows the quality of their work through their team effort. If you're looking for a trustworthy mechanic shop that cares, seriously give them a call, visit and let their amazing mechanics do their job and I swear you'll be impressed. PS: Some pictures were taken by John at Great Bear and shared with me as progress updates. Here I share them with you, for a review you can trust.

Went for an all women auto body class hosted by Audra. We learned basic maintenance essentials that…read morewill help keep your car running smoothly. We also were showed how to find and work a fuse box, jumper cable usage and how to check your fluids. Last but not least we learned how to jack the car and change a tire. It was a wonderful, informative and helpful class for the girls. Really appreciate her taking her knowledge and sharing it.

I had a Kafka-esque, surreal experience at the Pep Boys in Bayside NY (204-11 Northern Blvd, 11361)…read moreon April 18 2026. My bottom line is that it's OK for people to go there for tires or a battery but not anything else, thank you. Here's the back story: I had been at this Pep Boys twice before with no problem - once for tires and once for spark plugs. I have a 2011 Honda Pilot. On April 18 I made an appointment for two oil leaks, the "VTEC Solenoid" and valve cover gasket. Showed up at 9 a.m. as planned to drop off the car. Talked to the guy up front, explained that I was there for two oil leak repairs. He ordered the parts on the phone. Said it would be a five hour job once they get the parts. Not a cheap job - well over $1,000. He said car would probably be ready mid-afternoon. I said I'm not staying and will come back. Here's where things started to go weird. About a half out later I get an email from Pep Boys stating "Let's Reschedule Your Appointment." I thought 'That's strange' but didn't worry about it. And, went home. Around 1pm I thought it would be a good idea to go back to Pep Boys. When I got there around 1:30 sat down in the waiting room. The same manager who I talked to in the morning is running back and forth from the garage to the front desk. We make eye contact. Around 3 pm I'm thinking what's up with the car. I look in the work area and my car is not there. Maybe it's finished I think. I circle around the building, however, and my car is still parked in the same spot outside where I left it in the morning. Curious, I go inside and speak to the same manager again. I ask what's up with the car? He says they are still waiting for one part. Wow. They never called me on my cell to inform me there was a delay in getting a part. He never said a word when spotting me in the waiting room. It's now almost 3pm and even if they get the part, if it's really a five hour job, there's no way it's going to get done that day. He must realize that too but says nothing. Now the place was very busy doing tires and whatever else. I can understand juggling things can be difficult. Maybe they were so busy they didn't have time to handle the oil leak job. If that's the case, just tell me in the morning or at some point. But not to say anything is really rude and unprofessional. I basically wasted my whole day and left with two oil leaks unrepaired (one near the alternator which was the bigger problem). Did I yet at the manager? No. I felt sorry for him. Just asked for my keys and left. Do not go there unless it is an emergency.

I've came here for my last four oil changes. I usually have to wait about 2hrs or more even with an…read moreappointment. I got my wheels rotated and balanced. They threw off my alignment. Didn't make a big deal about it. Made an appointment for an oil change. Brought the car, they told me they couldn't accept my car for an oil change cause they are busy. In the meantime you see two techs sitting around in their phone. Why take the appointments if you can't honor it? My times too valuable for this. Go to Valvoline oil change on northern. Awsome service. In and out within 15mins without an appointment!!