My husband has been going here since the early 90s - always a good experience! The office staff is…read moregreat - very professional!

Over the past 30 years, I've had extractions, braces, a couple dozen fillings, and numerous other…read moretooth repairs and cleanings. I have never, in my entire life, had as terrible an experience as I did at Dr. Parker's office. My visit for three cavity fillings began when Dr. Parker went to numb me up. When I told him I have a tolerance for dental anesthetics and generally need a bit more than most people, I was told it was psychosomatic. That was my first red flag...even if pain is only in one's head (and my dentist back home has told me I have this tolerance, it's not a new thing, it's been true since childhood), isn't the point to make the patient feel comfortable? He then proceeded to do one of the shots directly into a nerve in my cheek. (If you've never had this happen, the pain is BLINDING. I actually screamed.) When I had trouble opening my mouth (because he shot numbing agent DIRECTLY INTO A NERVE), instead of helping me gently ease it open, Dr. Parker stuck two fingers in my mouth and literally yanked. The fillings themselves turned out very good, and I've had no problems with them in the two months since they were done, but I was in misery the entire time, CLEARLY in pain and discomfort, and Dr. Parker never stopped, never once asked if I was okay, never bothered to add more anesthetic. Not once, in an hour of work. He clearly has no patience for patients themselves and doesn't care about anything except getting through his work. He also spent a good chunk of this visit belittling the female hygienist assisting him, and even took a break at one point in the middle of my work to go do an eval of another patient. The sheer unprofessionalism would have been enough to turn me off all by itself, even without the horrific way he did the work. I went home after that visit and sobbed. This has never happened to me before. I was supposed to go back after an upcoming root canal to have a crown done, and the thought gave me literal nightmares until I decided to find a new dentist instead. If you have a pain tolerance and don't care about bedside manner, Dr. Parker knows what he's about and is good at the actual dental side of things. If you have any anxiety about dentistry whatsoever, AVOID AT ALL COSTS.

Literally traumatizing--a ton of unnecessary pain, gaslighting, condescension, and I got a cold…read morethere and was out of work nearly a week. And now I have to get a second opinion because I've heard so many stories about how inaccurate her assessments are. The badly trained hygienist shoved the whole metal x ray holder in my mouth (the metal ring should be outside) for maybe a dozen x rays. I started screaming in pain and was even in tears. When the doctor came out she expressed no concern for my pain, just blaming my experience on my large tongue. It had never once been brought up before and it was a really crappy way to get around validating my pain. Later that day as I started having symptoms of a respiratory infection, I lost it. In addition to that agony and degradation, now I had to put everything on hold for nearly a week because of whatever nastiness was on that metal thing shoved to the back of my throat again and again, all while the "medical professional" blamed me for my large tongue. And I missed out on paid work I really needed. Dr Monahan hasn't responded to my other review or two emails. I will not contact her directly again but if she wants to apologize she can reach out to me. I am definitely going to report her and her practice and encourage others to do the same. No one should have to endure this.

They attempted to withhold my Medical records for ransom which is illegal under HIPAA…read more They tried to say they could not release my medical records until I paid a $50 same day cancellation fee. THIS IS HIGHLY HIGHLY ILLEGAL. They did this while a girl, whose name is Emma, sat on the phone being condescending. Oblivious to the law or the gravity of the situation. They only released them after I filed a complaint. Do not allow medical professionals to withhold your medical information under any circumstances! This is why we have laws against this. STAY AWAY!

I'm formerly from Ohio, and this was one of the few dentist places in Pittsburgh that accepted my…read moreinsurance. Dr. Liberati, D. D. S. got the job done, but I did not have the best experience here. On my drive to this dentist, I passed a blue lives matter flag, which was unsettling. Parking was tricky. While I was there, Christian/religious music was playing in the background. Dr. Liberati, D. D. S. seemed to be an old man who told me he had been doing this for 40 years. One of my biggest concerns about the experience was that, even though I had told him I had not been to the dentist in 4 years, he seemed a little rough with my teeth (when he flossed them) and left them bleeding pretty badly and hurting. I have been to the dentist before, and they usually spray my teeth down with a water hose. That didn't happen this time. It felt semi-rushed, and Dr. Liberati, D. S. S. did not seem to be the most easy-going. I ended up going to a new dentist about my concern, and that dentist told me I had 13% tooth decay, or not enough to go through the cavity process. Dr. Liberati, D. S. S. will give you a basic dentist experience, and this dentistry is a solid option if you need to go to a dentist, but if you are someone who is worried about your teeth or anxious before going to the dentist, you may have a better experience elsewhere.

Let me start off by saying that I had a REALLY REALLY bad experience with a dentist. Because of…read morethat experience I didn't go to a dentist for several years. Then I met Dr Liberati. He promised he would be gentle with me. I made an appointment. My anxiety was through the roof. My husband called and told them that if I had to wait in the lobby that I would leave because of my anxiety of seeing a dentist. They took me straight back. Dr Liberati was extremely gentle with me. My mouth/teeth were a hot mess and each visit Dt Liberati was very kind and gentle. I cannot say enough good things about him. He has a dental hygienist, Amanda, who is also amazing. She is very kind and very friendly. She does an amazing job of cleaning teeth. Our whole family has been going for years. We tell everyone to go.

Erin Rose is a wonderful dentist. She has a great staff and it's always a good experience visiting…read moreher. She is quick and thorough, she is very considerate of her patients . She always checks to make sure the patient is comfortable. She really is great at what she does. I highly recommend her if you're looking for a great dentist.

What kind of joke is this place? I waited TWO months for an appointment and they canceled it just…read morebecause I didn't send insurance info at 8AM no reminder, no call, nothing. You cancel on your own patient a day before? That's pathetic. Never coming back.

I had a wisdom tooth removed today, and this dentist is nothing short of amazing. I literally told…read morethem I did want epinephrine because of heart palpitations it gave me prior. He made absolutely sure I had the numbing medication without it. He Also used it as a training experience showing the hygienist to not put the epinephrine on the tray when not using it. He CARED! I had 0 pain, and the confidence in the staff and dentist made me feel so much better. it was a fantastic experience. I recommend them 10xs over. The Dentist and Assistant sang Christmas songs while removing my . To give them 5 stars isn't enough!! I didn't even feel the shots for numbing or the stitches at the end! go here... 100%

I would not recommend this practice. Do your due diligence…read morein research and choose a practice with much more advanced education and skills. I went through 2 surgeries that failed. It took a year with a lot of serious health issues due to the failed surgeries . I was in communication with this practice regularly letting the surgeon know something is very wrong to be seen again stating it looks normal. I would not recommend this practice. Do your due diligence in research and choose a practice with much more advanced education and skills. I went through 2 surgeries that failed. It took a year with a lot of serious health issues due to the failed surgeries . I was in communication with this practice regularly letting the surgeon know something is very wrong to be seen again stating it looks normal. I went for another second opinion to a specialist in Maryland who saw the problem right away and immediately got me in to complete a very intense surgery which was 100% successful and the area has fully healed since that time. If you as a patient are having issues after a surgery there or after having an implant, be sure to go for a second opinion. I'd encourage anyone to not ignore your pain/symptoms just because you are told it looks normal. You are your best advocate. My life and health would not be the same if I did not. The Facial Surgery Center's public mission statement of having compassion and treating their patients with the utmost care was not true in my case once the facts were provided regarding the failed implant/surgeries. The surgeon who performed my surgeries was a very nice guy. I just don't think this practice has the right skills and expertise to perform at a safe level.

Dr Johnson is amazing! She did my veneers in 2018 and I always get compliments on my smile!read more

Headline: Elitist, Predatory, and Medically Negligent--A Blatant Bait-and-Switch…read more 1) As a healthcare professional, I am horrified by the conduct at South Hills Dental Arts. They practice a blatant bait-and-switch: their website and Yelp explicitly state they 'accept most insurance' and will file claims for you. However, once I was in the chair on my second day, the staff rescinded this and presented an astronomical $21,000 treatment plan, stating point-blank they 'don't accept any insurance.' Take note: you should receive the total bill estimate on day one, before anything is done. When I disclosed my full disability and limited funds and asked for a payment plan or sliding scale (standard in ethical practices), the staff (biller) literally scoffed. I was told they 'don't like' taking Medicaid (my plan, surprisingly, would have covered absolutely everything they wanted to do) patients because it 'doesn't reimburse enough' and they 'have bills to pay.' Their elitism is only matched by their dishonesty; they performed X-rays and impressions on the first day, then waited until I was back on day two and 'ready to start' the procedure to reveal the full, confusing bill--a direct violation of the 'Federal No Surprises Act'. Most disturbingly, their post-surgical care was nonexistent. After an extensive bone graft and infection debridement, I was left in 'uncontrolled wild pain' for three days with no sleep. I was repeatedly ignored and told to 'just take Tylenol 3, Motrin, and use ice,' which was so medically inadequate that I was forced to go to the ER to get basic pain relief. It is a sad state of healthcare when dentists are so terrified of the FDA that they refuse to follow the drug guide for acute pain, abandoning their patients to suffer. My father was a surgeon who never turned away a patient in need; this office represents the exact opposite of that medical integrity. Not only did he accept anyone, whether they could pay or not, but he also made sure pain was adequately addressed, as it's vital to healing and considered the 6th vital sign; it's so important. Do not trust them with your health or your wallet. While I take responsibility for not doing my due diligence and reading the excessively poor reviews before I went there, I trusted my case worker to do right by me and make sure the office she chose either accepted my dental insurance or at least charged reasonable prices similar to what other dentists in Pittsburgh charge, not high-end boutique-level NYC prices. To add insult to injury, I simply asked the biller to provide a clear bill in which the numbers and procedures matched the appropriate days, and she took it as a personal attack and got mean. I have never been scared of the dentist until now. I really wish I had the confidence to walk around without my front tooth rather than to bear subjecting myself to the rest of the brutal procedure and suspected lack of appropriate pain control. It is especially disturbing to. know that a peer from high school's father would run a business like this. I would be too ashamed to show my face in public. On the flip side, it made me so incredibly proud of my dad, knowing he was a surgeon who wouldn't turn anyone away, no matter whether they could pay the bill. South Hills Dental Arts represents the exact opposite of that medical integrity. Do not trust them with your health and your wallet. The multitude of bad reviews, sadly, say similar things, showing this isn't new; it's a pattern. I want to be very clear, though: Dr. Yousuf (my dentist) and all the staff except the biller and, I assume, Dr. Crandall, the owner, were phenomenal. I can thank them for a lesson in poor business ethics and a newfound extreme fear of dental procedures.

The staff is great and Dr. DeFusco is so sweet and kind. I am making an appointment to go and see…read morehim about dentures. I feel as though he will lead me in the right direction and have never gone to a dentist before who takes his time to listen to you and gives you really good advice not to mention he is not so pricy as the other dentists are !!!

Everyone in this office is so kind, gentle, supportive and amazing, i'm so glad i found themread more

I will not devote a lot of details and accolades to this review. Suffice it to say that from…read moreeverything I have experienced from day 1 (Initial exam, cleaning, two crowns) has been perfect. State of the art equipment, excellent communication and a pleasant, professional atmosphere. As little stress as you could possibly imagine with dental work. Note: It's out of their control but be aware that parking at the Shadyside Place is an adventure. Recommend that you just go down all the way down to the outside area and use the ground level entrance and elevator. Everything is very tight in the garage itself.

I've been going to this dentist office for several years now and it's convenient for me because…read moreit's within walking distance. The front desk person always remembers me and I get to go back usually less than five minutes after being checked in. I like that they have a texting system for reminders about appointments. They texted us all today mentioned that their parking situation is valet only right now which didn't affect me because I walked but I can see how that can be annoying to others. Their waiting area is small with three chairs but they have things like a cell phone cleaner and bottled water while you're waiting. I had my six month check up today. I had X-rays done, my next appointment scheduled, cleaning, flossing, polishing, and fluoride done. A dentist also came in after the hygienist and checked my teeth. All of this was done in about 40 minutes. They usually give you a small goody bag with a toothbrush, a small thing of floss, and a travel toothpaste tube but they didn't this time for me which isn't a big deal. My fluoride treatment was $20 and I paid with my FSA card.