I live near by, I play the slots there. I enjoy the bar and used to enjoy the patio. Until, they…read moreleft the fireplace in disrepair for many months now. From as much money spent on slots, I couldn't imagine why anyone would book a wedding event or any other gathering with a broken ambiance with caution tape on it. (The outdoor fireplace) It also took many months to finish the repair or construction of the hot tub area. It was an eye sore. Staff is alright, bar tenders have been awesome.

Hotel is clean, staff is friendly and accommodating…read more Walls and floors are paper thin so it can be noisy at times and you will hear everything - voices, feet stomping, sex, barfing and water flowing from other showers and toilets flushing. Amenities were well taken care of and all working properly - fitness center has nice equipment and a water dispenser ice machines good, pool and hot tub were clean and great. Each morning a light breakfast is available - mostly grab and go items and coffee/juice. On weekends there are cheese omelets and sausages. Room was spacious and clean. I likely would stay here again and be sure to bring my headset just in case.

Greatest place overlooking the water with its own private beach! It has everything from camp fires…read morewith the family to boat rentals for a day on the water. Well kept beach with a massage tent for relaxation! Only 50 minutes from Chicago - this place is a hidden gem!

Best place on the chain to hang out. Very nice people, private not over crowded beach. Keeping my…read moreboat in cypress was best decision. Love the place.

I utilized this hotel because we had a wedding to go to and all of the other hotels were twice the…read moreprice. I did, however, have this saved as a "look at" for a few years now. The pros: 1. Very clean 2. Quiet 3. Nice sized balcony with two chairs and a table 4. River view side was lovely and interesting to watch as boats went down the river 5. Towels were cozy and thicker than average 6. Mattress was both firm and comfortable 7. Close by restaurants that you can ubereat. We recommend Grandmas Kitchen. Great Mexican food. 8. Clean sheets with an extra pillow and blanket in the room. Ask for extra pillows. There are only 2 on the bed. Cons: 1. Room was not handicapped accessible at all. 2. Shower was short. Fine for me because I'm under 5 foot tall. 3. No cable TV. 4. No internet and my 5G was not working in that whole area. Could just be my service provider though. All around, I really liked this hotel. Small rooms. Not too hard to keep tidy. Lol. I'm a tornado in a hotel room.

Hometown type of Hotel. Very Clean and Quiet. Beautiful view on the Fox River. Get a balcony room…read morefacing it and watch the boats. Nothing fancy but perfect for a short visit if you're only in the area for a few days. Plenty of restaurants, grocers, and shopping nearby. Loved the retro clothing rack! I will stay whenever I come back to visit friends in the area.

I would highly recommend this hotel for future Naval graduate families!…read moreAli was a huge help in planning our route to base with extremely helpful tips and tricks! I was beyond overwhelmed and he was so helpful and made the entire process simple! The rooms were clean- we aren't talking 5 star resort, but you can tell they take pride in what they do and it was comfortable and clean. My kid graduated and they were very accommodating and with last minute add of a room. I travel a lot for work and customer service is key! I also had a great experience with Chad on the phone, who was also very helpful and patient! I again recommend this hotel!

The Hampton Inn made me feel so welcome to be here. We stayed here while in town for the Harry…read morePotter Forbidden Forest Experience. Of course I forgot something. About 10 minutes later I received a text from the front desk manager Sabrina. I was able to pick up what I needed from the front desk. You can charge snacks to your room, and it will be deducted from the deposit. Convenient means a lot to most, especially me. The breakfast was delicious!! A nice wide variety of meals for all diets. The oatmeal with almonds looked great but not my choice this morning. Spacious dining area. Friendly kitchen staff ready to assist. There is also a Wendy's in a safe walking distance day or night. Thanks Sabrina Nicole four showing great leadership in your Inn. It shows through the staff. Keep up the good work.

My sister and I went for a sisters get away for 2 days. All of the staff were great. He was very…read morehelpful in assisting with the reservations when I booked the wrong room for one of the nights we were staying. I had to make 2 reservations as one night I was using points and the other I was paying for. Everyone was very helpful in general when I had questions. They do not have a fitness room (which is probably good as every one that I went into at a hotel was stinky so I walked out) but they would give me a pass to a fitness center not far away. They also offered to keep my cooler packs in their freezer until we were leaving. The room was very clean, the breakfast was a regular hotel breakfast except the pancakes. I will recommend the pancakes. I love that machine, fresh pancakes with no mess or fuss. They would have gotten a 5 stars if the room would have had a larger refrigerator (we had a small square fridge), if the fridge had a freezer, and the mattress would not have slid on the metal platform every time I got onto the bed. I am 5 foot and the bed was a bit tall for me, I could not just sit down on it. If you hit the mattress with your knee walking by the mattress moved. I suggested to them to put a rug gripper under the mattress. My sister had a firmer bed, mine was softer and I wish I would have taken the firmer mattress. The pillows were not for me, but I like a firmer pillow.

The front desk staff were very kind, but the overall cleanliness of the rooms was disappointing…read more The walls, door, bathroom, headboard--pretty much every surface--were noticeably dirty, and the room had a strong odor that made the stay uncomfortable even after I spray it down with lysol. To make matters worse, the breakfast made me sick two days in a row. At first, I thought it was just an upset stomach or maybe the eggs, but the next day I only ate the breakfast sausage and ended up throwing up. It was clear the food was old. If cleanliness and fresh food are important to you, I wouldn't recommend staying here

This property had everything i needed during my stay. The staff was friendly and helpful,…read moreespecially in the restaurant located on the first floor. My room was spacious with two queen beds and a sofa bed and the bed was comfortable and the room was clean. The hotel was across the street from the outlet mall for shopping and there was a few fast food restaurants located near by. They also have a small store in the lobby area for late night snacks and beverages. The location was located right off the interstate highway for easy navigation in and around Kenosha County. Overall a great Hotel that I will definitely stay at again.

We stayed here with a very large group for a wedding. When going into the hotel after the rehearsal…read morewe had a drink at the bar and the bartender said "we're closing at 8" which is 3 hours earlier than posted. This was annoying as she actually dropped checks even though we had a drink and basically kicked us out. The wedding was the next day and upon coming back to the hotel we wanted to grab a quick drink with some friends. Guess what?? Closed at 7 on a Friday and Saturday when it's posted 11. This bar and grill needs a proper manager because that was trash. Unfortunate because the hotel experience itself was great.

My husband and I came here to celebrate our 8th wedding anniversary and they were having a deal…read more(buy 1 night, get 1 night FREE), who can pass that up? Lol. We stayed in the Oxford cabin and ended up paying $271 for 2 nights. Still an awesome bed and breakfast, friendly staff, delicious complimentary cheese and wine of your choice. Small issue, it was lots of ants this visit. Maybe because it was warmer this visit, but they were everywhere. Besides that, great trip. Of course, we'll be back, we LOVE it here.

Love this place. Mu husband and I came here to celebrate our anniversary. It was our second visit,…read morebut the first one was nearly 10 years ago. Place has been maintained beautifully. Fantastic location and definitely walkable to downtown Lake Geneva, although if you have mobility issues, maybe not. Friendly staff, special little touches, and cozy cabins! We promised ourselves that we will not wait this long next time.

I've always wanted to try Steitz's after hearing excellent things about their fish fry. We were…read morecruising through the chain and found ourselves on the north part of it and hungry, so we decided to finally stop in. When you come by boat it can be slightly confusing on which docks to use, but we eventually figured it out. The restaurant is on top of a hill so you have to climb stairs to get to it. They have a cute patio with a few tables, but unfortunately they were full outside so we sat inside. The decor is really interesting and the restaurant has a cozy feel that makes me want to visit in winter. They have a selection of bottled beer and a bar if you want a cocktail instead. The drinks were good. Our group ordered a few appetizers - the jumbo pretzel, German meatballs, and onion rings. The jumbo pretzel was HUGE. They serve it with mustard, cheese, and honey mustard. The honey mustard looked homemade and was so good. The German meatballs were served over spaetzle and was also good. We enjoyed the onion rings too, and although they didn't come with any sauce the waitress offered to grab some for us. I ordered the perch basket as my entree. I had to after hearing so many things about their fish fry! Others in my group ordered the blue gill basket, BBQ chicken breast, jaeger schnitzel sandwich, veal brat, and chicken schnitzel sandwich. Most of the portions are huge and some of us probably could have shared. My perch was awesome and definitely on par with what I had heard about it. It was lightly breaded, nicely seasoned, and the breading didn't fall off. Perfect! Everyone else really enjoyed their meals as well. My boyfriend who ordered the jaeger schnitzel's only complaint was that it could have been a bigger portion, which is surprising considering how big some of the other portions were. They are cash only so make sure you bring cash! They do have an ATM to use if you find yourself in a situation without it. Our server, I believe her name was Allie, was great! The busboys kind of hovered over us and made me feel rushed to give them my plate, but we were the only table on that side of the restaurant so maybe they were trying to stay busy. My only wishes is that they'd exercise proper heath and safety precautions during this pandemic (most of the staff weren't wearing masks and social distancing wasn't encouraged) and that they'd offer some beer on tap.

The Hitler quote at the bar. This is a hard pass. Not to mention their bathroom was DISGUSTING. I…read morecan only imagine how dirty their kitchen is.

Booked a double queen suite for a recent 'staycation' with my daughter. From start to finish, the…read morestaff is exceptional. Very accommodating with any request. The suite was roomy, very comfortable and delightfully quiet. A beautiful experience. Thank you for a wonderful experience.

The restaurant- we drove 30 miles to their English Garden restaurant- Brasserie- and online and…read moretheir in person menu shows A TRADITIONAL ENGLISH breakfast. We got there and they were out of the English blood pudding which is what makes it English. So they wouldn't take even a little off the bill and the food was fair to average.

The one thing I cannot say exactly was how much we paid for the room because out of the thousands…read moreof hotels that have stayed at and reviewed throughout my entire Yelp career, this room felt like a above average budget hotel. We enjoyed it there was a balcony outside but that balcony rail is absolutely loose it seems like a liability waiting to happen. There's plenty of tourists here and a lot of people will act like they forgot how to park or they expect top notch privilege which will make going up to the front desk a giant pain upon arrive . If you see a parking spot near the front just take it and walk in and check in . Some of the amenities are pretty cool but I do feel like this place was a bit overrated for the time being. This place felt very outdated as well but this place can be pretty much dead at certain times of the year. The breakfast here is solid but it is absolutely expensive if you go for the Continental package. They charged me $54 and it wasn't even all that good it's probably worth $30 at best. If I knew it was going to be that expensive and underwhelming I would have walked to the gas station and probably paid $10. I will say that there are Lobby shines bright and so does their bar. Whenever there's a party going on usually there's a lot of life going on over here. If you're going to go anywhere and not drive , I recommend taking an Uber and not a Lyft because the price difference is huge. For an expensive stay, I will lean that this place was a 2.75 star experience. So I will leave it at three stars.

I had an outstanding experience at The Abbey thanks to Illeyana--also known (and now forever…read moreremembered) as Ms. Goldfish. From the moment we walked in, her energy, attentiveness, and genuine friendliness set the tone for the entire visit. She was on top of everything--quick service, great recommendations, and always checking in without being overbearing. It's rare to find someone who makes you feel both taken care of and completely relaxed at the same time, but Illeyana nailed it. The nickname "Ms. Goldfish" fits perfectly--she kept things fun, memorable, and just a little bit legendary. If you're heading to The Abbey, do yourself a favor and ask for her. Customer service like that is hard to come by. We'll definitely be back!