This store and the personnel are one of the reasons I am glad I moved back to Chico after being…read moreaway for most of my adult life. You can find almost anything you are looking for in regard to quilting, sewing or even vacuuming. The staff makes you know you are welcome and are very helpful and knowledgeable when asked for information about a product. I only intended to do quilting here and ended up buying a vacuum as well that I really love as it does the job (no cord needed (except when charging.) I had a Dyson that I could never dismantle to empty without help and the vacuum I bought makes emptying it a breeze. I also bought a Solaris and the staff gave me a great trade-in and let me complete the sale in November rather than the few days earlier. Why? The company was running a special of 60 months with no interest by waiting. That's what I call user friendly!

I'm really surprised to read about bad customer service. I've been coming here for years and Dan /…read moreCathy have always gone above and beyond to help me with whatever I need , dan always goes through his warehouse to find whatever I need if the showroom doesn't have a said product. Great people great service and their local Chico icons! Lighten up people they are worth another shot if you experienced bad service in the past.

As I was busy with harvest I dropped off my Craftsman 18" chainsaw for repairs requesting a new…read morechain bar, fuel lines and a carb replacement. The parts all come as a kit for about $15 on eBay. They never called me back and after a month I stopped in to pick it up. Initially they wanted $135 for the parts and labor. I went to see it run before paying them. It wouldn't start. The mechanic is a total fool and obviously didn't understand two stroke motors. He insisted it would start on starting fluid or carb cleaner. He didn't even know that these are low compression engines and the seal is from the fuel oil mix. They swapped out my serviceable chain bar for another used bar and didn't provide the old bar which was serviceable , nor could they show me my old parts as requested. I told them I will take my tool to another shop and they prevented me from leaving with MY TOOL. I politely explained since they didn't do the work I won't pay them. The office Lady just laughed at me. They then scammed me for $35 for troubleshooting and for the "parts" they installed. They told me it was beyond repair which was total BS. I took it home and repaired it myself. Upon opening it up I found the following: -a used scraped off spark plug with the electrode shorted to the ground arm. - the same fuel lines and fuel filter I had installed before. -my old carburetor that they had sprayed with solvent but hadn't rebuilt. They never even removed it for inspection. I bought the service kit and replaced the fuel filter all the lines, a new carb, plug and air filter. It runs better than new! THIS PLACE IS A TOTAL SCAM OUTFIT -- If the mechanic kid is factory trained or certified he must have had a TBI. Don't risk your tools and don't go there. THEY WILL RIP YOU OFF!

Great small business that does great work. First thing I took in for service was my 4stroke weed…read moretrimmer. It had been several year since it was last serviced but the fuel bulb split and I couldn't get it started. They replace the bulb and the fuel lines and now it runs like new. I then took a small 1500Kw generator that had a fuel leak. They diagnosed the problem quickly and did maintenance service on it. I got both back just a few days after dropping them off. Thanks again and I'll be bringing my small engine stuff back to them when needed.

Absolutely incredible staff. Went over and above to find the correct part for my washer because my…read moremodel number was missing. They were very friendly and the tech even gave me a little tip to make my job re installing my part much easier. Yes I could have bought this part online cheaper but not only did they have the part in stock their kindness and helpfulness really made it worth keeping my money local.

The Lady is rude on the phone. Their appliances are overpriced. They skip your delivery if you…read moredon't answer your phone and never explain it's contingent upon delivery.Their appliance installer is incompetent, unprofessional and was in a hurry. He caused damage to the power outlet while ripping on old dryers cord. He didn't finish installation because of the sparks and damage. Of course they didn't offer to pay for the electrician bill that their employee caused. Their 90 day warranty is whack. They Charge you fee for technician to come out to your home and "fix it." A mechanic or technician who doesn't honor their labor or work is a place i avoid. It's another way to scam customers for appliance resales failure to fix the appliances properly before selling them to customers. You have better luck buying new dryer, washer or other appliances for brand new. They cost same or even less when on sale compared to appliance resale used appliances. I would recommend buying new appliance because it has better warranties, no all sales final or no return scams like this business.

Fantastic prompt, knowledgeable service. Jason did a great job and found our issue and resolved it…read morevery quickly. The repair and service call was also very realso able. What a relief because I didn't want to buy another washing machine with limited time.

Another great repair! My glass top stove fractured and got a new one installed without any…read moreproblems. It took a while to get the replacement from the manufacturer. The next one was my dryer which needed several parts and was done so expertly. Jason vacuumed out all the lint which is mind blowing how much accumulated. If you need appliance repair just call JASON! Family run from Chico

Hudson's has been great for repairs and parts for my kitchen aid appliances. Very easy to work…read morewith, excellent service and pricing.

Purchased my adjustable bed platform in 2023 from Hudsons. Now that I need warranty service I am…read moretold to call Malouf 800 # as they no longer provide service. That's what you get when you support a small business in Paradise. It took 10 minutes on hold with Hudson's, being passed between 3 people and listening to horrible music, before I received an answer. Wish I had gone to Costco 3 years ago instead of listening to someone telling me to 'support Paradise. Simple question now is, why?

Humberto did an amazing job upholstering my old sofa and loveseat. He does high quality work, is…read morereasonably priced, and extremely professional. I will recommend him to all my friends!

Wonderful experience. Very pleased with the reupholstery of our heirloom French Provincial…read morechairs. Not an easy job but turned out beautifully. Humberto was straight with us and the job was completed on time and without a hitch. Highly recommend Green Chair Upholstery.

The work here is excellent and my chair is lovely and comfortable. Will definitely have more…read moreupholstery done once my kitty is no longer with us!

Couldn't be happier with my vanity chair! Great service and AMAZING work. If you need anything…read morereupholstered this is the place you wanna come too!

If you haven't been here you may wonder how they stay in business with a Cricket corporate store in…read morethe same shopping center. It's because you actually get knowledgeable, helpful service, directly dealing with someone who is an expert, not some roll-of-the-dice likely untrained customer service person who has an attitude and is pissed off before you even speak. Coming here once often saves me hours and hours being passed around on phone customer service with wireless providers to customer service reps who don't understand the actual technology or how cell service actually works. What sets David apart is his calm demeanor--not anyone can do the job he is doing. Half the time I have been there there are other people being helped, but I have never waited long.

Dave is the consummate customer serviceman that cares. He has fixed Niners apple products for me…read more iPad, iPad mini, iPhones X,12, 13, 13 pro max. He is courteous and a man of his word. The best possible repair shop in Chico. Thank you for all that you do for our community brother.